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Comodo RMM vs Kaseya VSA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Comodo RMM
Ranking in Remote Monitoring and Management (RMM)
12th
Average Rating
7.6
Reviews Sentiment
8.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Kaseya VSA
Ranking in Remote Monitoring and Management (RMM)
2nd
Average Rating
7.6
Reviews Sentiment
4.6
Number of Reviews
32
Ranking in other categories
Patch Management (8th)
 

Mindshare comparison

As of April 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of Comodo RMM is 2.4%, up from 2.0% compared to the previous year. The mindshare of Kaseya VSA is 8.3%, down from 10.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM)
 

Featured Reviews

IK
Great remote controlling and monitoring features with a competitive price
We use it primarily for remote controlling and monitoring. The solution is patented, especially the endpoint solution. They are providing features that are not currently available in the market We like the auto containment feature. They should integrate email security in the same solution. We…
Ben Blissett - PeerSpot reviewer
Broken from the beginning and never functioned as anticipated
They had a major issue that resulted at one point (the straw that broke the camel's back for us, although we'd been fighting with support for months by that point in time) in which every Kaseya VSA customer was offline for two weeks. This vulnerability pushed us over the edge. It never functioned as intended. If it functioned as it was supposed to, it would've been fantastic. However, the previous solution we used just performed reliably and so much better. I can't say that there was anything positive about my experience. The intent of the software, other than integrations, is to be able to just make an anytime secure direct connection to an endpoint. However, whenever we would connect, at least half the time, it would not record keystrokes properly, no matter what system we connected from. So if you're trying to enter a password, there'd be 2-3 seconds' latency in the response and then it would just spew out a bunch of letters and numbers you didn't type in. You would just try, try, try again to type in something, and just half the time it worked, half the time it didn't. If you brought up more than three or four endpoints simultaneously, it never worked. It was a major point of contention for us. For us, at least, it just didn't work. It just was broken. Scripting didn't fire, reports didn't come back, and monitoring wasn't there. A server goes down or a router goes offline, no notification. Stuff like that. Bush league.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Comodo RMM are the security antivirus and the ability to use other applications like the PSA and the ticketing system on one dashboard."
"We like the auto containment feature."
"The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile). Third-party integration is also possible (e.g., IBM, Apple, etc.)."
"The backup tool is highly useful, offering a fast and efficient way to retrieve and restore data."
"The most valuable features of this solution are automation, inventory, and patch management."
"The ease of access and ease of use was great."
"VSA installs an agent on every computer that allows users to create a help desk ticket with one click. That's why I chose VSA. Many users never create tickets when they have a problem. Sometimes I won't know about an issue until they run into me and say, "Hey, this has been broken for two months.""
"Being able to connect to client computers without them necessarily needing to be there and being able to put in the patches and manage different information systems is valuable."
"The product's support team is very quick to respond, especially because the tool's technical team operates in the same time zone where I am located."
"The automation capabilities are incredible!"
"Patch management was very useful. Backdoor access to the clients was also very useful."
 

Cons

"Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while."
"They should integrate email security in the same solution."
"The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release."
"The UI could be streamlined. The menu has 18 options, but we only use three. It has a lot of redundant stuff. Software management, software deployment, patch management, etc., all do the same thing, but they're different programs and licenses."
"The agent-based monitoring solution can be improved."
"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."
"We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest criticism of the product prior to this most recent update."
"Its scripting language kind of sucked. They have their own version of PowerShell inside VSA. if you want to reach out and grab endpoint information, for instance, to know how many end devices have a program installed, you actually have to write a script for that. It wasn't like how it is in CrowdStrike where you can just do a search, and it just happened. In VSA, you have to write your own script to do it. In terms of new features, an integrated MDM for mobile devices would be awesome."
"It's very difficult to update the third-party software on every device."
"I believe we should include a VSA license to provide complete endpoint management."
"The deployment process could be better."
 

Pricing and Cost Advice

Information not available
"The solution's pricing is reasonable."
"Customers purchase the solutions because it is priced well. There are additional services that have an additional cost."
"The solution is robust and the price is good for the features that are provided."
"I think it costs more than ManageEngine."
"Kaseya's come down in pricing when I compare it to TeamViewer or other cheaper RMMs like LogMeIn."
"You're going to pay for this solution, but you're going to get so much more out of it in reporting, asset management, and the ability to manage your clients. I would recommend giving Kaseya serious consideration and I would recommend implementing it."
"Kaseya VSA can be described as a fairly priced product."
"We were looking at a price of $22.50 cents per user."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Retailer
10%
Real Estate/Law Firm
10%
Manufacturing Company
10%
Computer Software Company
13%
Educational Organization
6%
Healthcare Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Comodo RMM?
The most valuable features of Comodo RMM are the security antivirus and the ability to use other applications like the PSA and the ticketing system on one dashboard.
What needs improvement with Comodo RMM?
Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while. You have to get back to your office before you have to be able to work effectively, which is a drawb...
What is your primary use case for Comodo RMM?
Comodo RMM is a very good product. I've used it with one of my daycare clients, and we connect quite right. When they have an issue, for me to support it takes a longer time.
What do you like most about Kaseya VSA?
The most valuable feature of Kaseya VSA is the ability to control laptops remotely.
What needs improvement with Kaseya VSA?
The network monitoring module today is not the best one. If it can improve, it would be better.
What is your primary use case for Kaseya VSA?
We are a reseller. I am conducting some research since we are a vendor for the Kaseya solution.
 

Overview

 

Sample Customers

76BITS, Aquaflam, Convey2Web
Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
Find out what your peers are saying about Comodo RMM vs. Kaseya VSA and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.