Compare Newgen vs SAP

Newgen

Based on 12 reviews.

SAP

Based on 1456 reviews.

Latest Research

Buyer's Guide

Newgen OmniFlow vs. SAP Signavio Process Manager

October 2024

SAP Signavio Process Manager vs. Newgen OmniFlow

Updated: October 2024

Buyer's Guide

Newgen OmniDocs vs. SAP Extended Enterprise Content Management

October 2024

SAP Extended Enterprise Content Management vs. Newgen OmniDocs

Updated: October 2024

Buyer's Guide

Newgen OmniFlow vs. SAP Signavio Process Manager

October 2024

Newgen OmniFlow vs. SAP Signavio Process Manager

Updated: October 2024

Buyer's Guide

Newgen OmniDocs vs. SAP Extended Enterprise Content Management

October 2024

Newgen OmniDocs vs. SAP Extended Enterprise Content Management

Updated: October 2024

Sample Customers

Newgen OmniDocs

Coca Cola

Newgen OmniFlow

Rak Bank, Bank Dhofar

SAP Signavio Process Manager

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

SAP Extended Enterprise Content Management

Metropolitan Utilities District, MAN Diesel & Turbo

Popular Solutions

Newgen OmniFlow

1 reviews

Newgen OmniDocs

2 reviews

NewgenONE Digital Transformation Platform

1 reviews

SAP ERP

33 reviews

SAP S/4HANA

50 reviews

SAP BusinessObjects Business Intelligence Platform

13 reviews

Top Industries

Computer Software Company

15%

Financial Services Firm

15%

Real Estate/Law Firm

15%

Government

Educational Organization

17%

Manufacturing Company

12%

Computer Software Company

11%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Director - Group IT & Principal Architect at a financial services firm
I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to...
Read full review of NewgenONE Digital Transformation Platform »
GopalakrishnaParimi
Strategic Relations at Eugen Software
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals,...
Read full review of Newgen OmniDocs »
JoyceJose
Chief Manager at a financial services firm
Our primary use case is for customer onboarding, finance, assets, and banking. The users for this solution have a...
Read full review of Newgen OmniFlow »

Review 1 of 3

Srinivasan Kuppuswamy
Founder Partner & Chief Consultant at Sagesse Abundance
Our company helps customers integrate the solution for interface resource planning and cutting across different...
Read full review of SAP ERP »
VARUN-JAIN
Associate Manager - Strategy and Transaction at a consultancy
There are a lot of options for deploying S/4HANA. It depends on the industry and the customer's budget. It is usually...
Read full review of SAP S/4HANA »
Majid-Mustafa
Senior SAP Technical Consultant at Tallimax Consultancy
I work with SAP S/4HANA Cloud with two major clients: one in the UAE and one in UK. I already work with the...
Read full review of SAP S/4HANA Cloud »
JorgeSanz
Data Governance Senior Advisor at Abu Dhabi National Oil Company
My use cases are more in terms of data modeling.
Read full review of SAP PowerDesigner »
Anonymous User
Senior Risk & Compliance Manager at a tech company

Read full review of SAP Signavio Process Manager »

Review 1 of 5

Customer Service

Anonymous User
Director - Group IT & Principal Architect at a financial services firm
The technical support from NewgenONE is rated as six or seven. While they provide assistance, there is room for...
Read full review of NewgenONE Digital Transformation Platform »
Anonymous User
Technical Director at a tech vendor
Technical support receives a rating of five because support availability is contingent upon subscribing to an Annual...
Read full review of Newgen OmniFlow »
Anonymous User
Technical Director at a tech vendor
You can visit the partner profile for information on patches, bug fixes, and documentation.
Read full review of Newgen OmniDocs »
Anonymous User
Associate at a tech vendor
We have 24/7 support as per our policies and I must say we have the support we need to provide to the businesses....
Read full review of Newgen OmniFlow »
Akshay Duduskar
Founder at Projak Infotech Pvt Ltd
The technical support is not very good. They have a very late response and do not have enough expertise on the...
Read full review of Newgen OmniFlow »
JoyceJose
Chief Manager at a financial services firm
The technical support is pretty impressive. I would rate it an eight out of ten.
Read full review of Newgen OmniFlow »
Anonymous User
Business Process Analyst at a financial services firm
For technical support, they always tried to do their best at every point in time. I've already highlighted the...
Read full review of Newgen OmniFlow »
Anonymous User
Sales Supervisor at a printing company
The technical support is good.
Read full review of Newgen OmniDocs »
GopalakrishnaParimi
Strategic Relations at Eugen Software
Support issues have been resolved by customers logging and tracking their queries through a back-end tool that...
Read full review of Newgen OmniDocs »

Review 1 of 9

Taiwo Babalola
Information Technology Business Partner and Enterprise Architecture Lead at Power International Holding
I had faced some issues due to which I had to contact the technical support of SAP.
Read full review of SAP SuccessFactors Learning »
Sumeet Zalpuri
Data engineer at ASR Nederland N.V.
I have used the SAP BusinessObjects Business Intelligence Platform’s tech support, which has lately improved a lot.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Devang_Shah
Leadership-SAP Operations and Technologies- Global Delivery Hub at a wholesaler/distributor
SAP's technical support is very good, depending on your contract. It's based on the support contract; if there's...
Read full review of SAP Process Orchestration »
Mukesh Mathur
Assistant IT manager at a construction company
When we encounter something that requires attention, we submit a ticket on the SAP portal. Their response time...
Read full review of SAP SuccessFactors »
Anandha Krishna
Senior Architect at iQM
The customer service and support are good, but it depends on our contract with SAP. A strong contract agreement will...
Read full review of SAP BW4HANA »
Jay
BI Delivery Team Lead at a retailer
Technical support has been quite good. We haven't had any issues with them. They are helpful and responsive and we...
Read full review of SAP Analytics Cloud »
Stuti Ghosh
Associate Vice President Group Talent Solutions at a financial services firm
Customer support are reasonably responsive.
Read full review of SAP SuccessFactors »
Kalam Basha Angadi
SAP Solution Architect at a tech services company
We have found that the support for this solution is a little inconsistent, particularly with the regular introduction...
Read full review of SAP HANA »
AlejandroValencia
Director of new business at PERCEPTIO S.A.S.
Technical support is good. On a scale from one to five, I would give technical support a four.
Read full review of SAP Analytics Cloud »
Anonymous User
Infrastructure Manager at a tech services company
Their technical support is very good. I would give them an eight out of ten. The response time is long. If I make a...
Read full review of SAP S/4HANA Cloud »
Anonymous User
Senior Consultant SAP / BW / SAP BOBJ at a tech services company
I have dealt with technical support and they have been good.
Read full review of SAP BW4HANA »
Anonymous User
AVP IT at a construction company
The technical support from SAP is commendable. However, the support process involves different levels. Level one...
Read full review of SAP Process Orchestration »
Muzaffer Yontem
Project Delivery Manager at a tech vendor
I think it may be that SAP can improve in the area of customer support because SAP is historically a data solution...
Read full review of SAP Data Services »
Micky Ba
SAP technical consultant at N
The technical support services are good.
Read full review of SAP Business Warehouse »
Anonymous User
SAP Consultant at a tech services company
I have encountered one or two issues. But one of my recent customers crashed their server. Backup recovery is hard,...
Read full review of SAP SQL Anywhere »
MARTIN BAÑALES
Independent Consultant at Bosch&Cia
Technical support is good, and a lot of useful documentation is available.
Read full review of SAP HANA »
Anonymous User
Director Comercial at a computer software company
Their support is very good.
Read full review of SAP S/4HANA »
Anonymous User
SAP MDG Consultant at a tech services company
We have technical support for our company. We can open tickets if we run into issues. Typically, it takes two to...
Read full review of SAP Master Data Governance »
Ayoub Elmoujahid
Soware Engineer at a tech services company
The technical support is excellent. They are quite responsive. I would rate the support as a ten out of ten.
Read full review of SAP Intelligent RPA »
Anonymous User
Senior Manager - BI Head
Customer Service: * SAP BO/BI - Below average * Tableau - Good * IBM Cognos - Average * MS BI - Average * Pentaho -...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Business Systems Lead at a retailer
The SAP technical support is pretty good.
Read full review of SAP Identity Management »
Anonymous User
Enterprise Integration Architect at a security firm
Normally with SAP, we have a dedicated, in-house team. They run the system and fix problems if there are any, but it...
Read full review of SAP Replication Server »
Ahmed-Haridy
SAP SuccessFactors Function Head at EOH
This solution has very good technical support. They are very professional, and we have a good relationship with them.
Read full review of SAP SuccessFactors »
Bigr67
BI Manager at a manufacturing company
Their technical support is good.
Read full review of SAP BW4HANA »
Richard Pitsnogle
Lead Technical Specialist at a financial services firm
An eight out of 10.
Read full review of SAP IQ »
Anonymous User
Head of IT Asia at a manufacturing company
Our company has global support from SAP. They are responsive and do what we need.
Read full review of SAP Master Data Governance »
Anonymous User
Founder & CEO at a tech services company
Technical support is good. They were able to assist us in some specific issues we were experiencing.
Read full review of SAP Business Warehouse »
Moorthy Natarajan
Chief Architect at Imagic Consultancy Limited
We don't need to purchase technical support per se. If there is any emergency bug fix, it's called UBS. They would...
Read full review of SAP PowerDesigner »
MichaelRaz
DA
I think technical support is okay, but it could be better. As they are in France, it's a little difficult to reach...
Read full review of SAP PowerDesigner »
Srinivas Movva
SAP Solution Lead for US,Canada and Latam at a tech vendor
We've been happy with technical support.
Read full review of SAP Cloud Platform »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.