Compare OPSWAT vs SonicWall

OPSWAT

Based on 5 reviews.

SonicWall

Based on 261 reviews.

Sample Customers

SonicWall Email Security

Star Kay White, Locala Community Partnerships

Popular Solutions

MetaDefender Email Security Solutions

3 reviews

MetaDefender

1 reviews

OPSWAT Filescan Sandbox

1 reviews

SonicWall NSa

16 reviews

SonicWall TZ

15 reviews

SonicWall SMA

3 reviews

Top Industries

Computer Software Company

13%

Government

11%

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

16%

Comms Service Provider

Educational Organization

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

RamonMedina
Senior Information Systems Engineer at Liberty Pumps, Inc.
Right now, we're mainly just using the email gateway security server. We have all of our incoming emails getting...
Read full review of MetaDefender Email Security Solutions »
Anonymous User
Cyber Security Specialist at a insurance company
Our use case is pretty wide. We wanted to scan every file uploaded by our customers to our application. For example,...
Read full review of MetaDefender »
Anonymous User
Cyber Security Engineer at a security firm
We use the product to scan files.
Read full review of OPSWAT Filescan Sandbox »

Review 1 of 3

Vijay Mohan
Senior Manager INFOSEC AND Risk ASSESSMENT Engineering at Atlas Systems
It's a very good firewall – user-friendly and easy to configure, set the policies, and manage. I especially like how...
Read full review of SonicWall NSa »
Syed Taha
Information Security Manager at GLEEDS USA INC
I am still working with Sunny Core and using several solutions like SonicWall Firewall with NSM and Net Extender. I...
Read full review of SonicWall Global VPN Client »
Bob-Thomas
Virtual CIO/ CISO at Kyber Security

Read full review of SonicWall TZ »
Anonymous User
CEO at a recruiting/HR firm
The solution is predominantly for gateway-level protection. There are multiple filters now. In the past, these...
Read full review of SonicWall NSv »
CanbolatAydin
Product Manager at E-DATA TEKNOLOJİ
I use SonicWall Capture Client primarily for content filtering, asset management, reporting, and EDR/EPP purposes. It...
Read full review of SonicWall Capture Client »

Review 1 of 5

Customer Service

Aaron Alornyenu
Mr at a financial services firm
The technical support team responds quickly.
Read full review of MetaDefender Email Security Solutions »
RamonMedina
Senior Information Systems Engineer at Liberty Pumps, Inc.
In the beginning, I might have contacted technical support, and I recall them being pretty responsive.
Read full review of MetaDefender Email Security Solutions »
Anonymous User
Cyber Security Engineer at a security firm
We work with the support team on a daily and weekly basis.
Read full review of OPSWAT Filescan Sandbox »
Anonymous User
Cyber Security Specialist at a insurance company
The support is good, really responsive. They usually respond within two hours or less, and we fix issues in about two...
Read full review of MetaDefender »
Anonymous User
Co Founder / CEO at a tech company
The technical support is good.
Read full review of MetaDefender Email Security Solutions »

Review 1 of 5

Amarendra Samal
Product Manager at a tech services company
Technical support is excellent with no complaints. I rate support a ten out of ten.
Read full review of SonicWall Web Application Firewall [EOL] »
LUIZ FERNANDO MARIANO SILVA
Data Office Protect - DPO at DATATRUSTY TECNOLOGIA
We contact support if we need to reset passwords or check logs and format.
Read full review of SonicWall Capture Client »
Syed Taha
Information Security Manager at GLEEDS USA INC
I've always had a good response from technical support. They've always provided helpful solutions.
Read full review of SonicWall TZ »
Winsley De Oliveira
Owner at ANOC
Whenever I asked for SonicWall support, I had great support, technical references, and the solution.
Read full review of SonicWall SonicWave Access Points »
Gary Downey
Technical Alignment Manager at a computer software company
I rate the technical support a seven or eight out of ten. Sometimes, we get people who don't fully understand the...
Read full review of SonicWall Netextender »
Rich Hoult
President at Vector One IT Solutions
The technical support is good. However, there is a language barrier because their support is based out of India and...
Read full review of SonicWall TZ »
Adelor Junior
Sales Director at M3Corp
The technical support team is reliable and addresses issues effectively.
Read full review of SonicWall NSSP »
Hamza_Farhan
Professioan Services Engineer at a tech vendor
Customer Service: The hold time is very long, and they need to hire more people to handle the huge number of incoming...
Read full review of SonicWall TZ »
Shahid Abbas
Manager of IT at a healthcare company
I didn't use support over the last nine years, except for handling the device replacement itself. I needed a device...
Read full review of SonicWall NSa »
Patti Braun
WCOIL/IT Department at Lima Central Catholic
The customer service is always very good!
Read full review of SonicWall TZ »
Svein Jensen
Senior Engineer at KDsystems
I haven't tried technical support yet, so I haven't needed support yet on anything.
Read full review of SonicWall TZ »
Keyur_Shah
Sr. Executive IT / DP at a financial services firm
It was difficult to contact technical support online.
Read full review of SonicWall TZ »
Anonymous User
IT Infra Head at a consumer goods company
Technical support is good. There is no need for improvement.
Read full review of SonicWall TZ »
Eric Barba
Senior Systems Analyst at a construction company
We don't use the technical support very often, but the last call I had with them, everything was resolved within the...
Read full review of SonicWall TZ »
Anonymous User
Manager at a manufacturing company
We've never contacted technical support in the past. We go through our vendor. We don't call SonicWall.
Read full review of SonicWall NSa »
Anonymous User
IT Admin at a healthcare company
I don't get the support that I need from SonicWall.
Read full review of SonicWall TZ »
CanbolatAydin
Product Manager at E-DATA TEKNOLOJİ
Technical support from SonicWall has room for improvement. While their escalation process is understandable, it can...
Read full review of SonicWall Capture Client »
Flavio Soares
Senior Systems Administrator at a manufacturing company
The support is good. I like dealing with them because I have been able to solve all of my issues with first-level...
Read full review of SonicWall Netextender »
Darshil Sanghvi
Consultant at a tech services company
We called technical support to help us with the implementation and they were very helpful. There's also a lot of...
Read full review of SonicWall SonicWave Access Points »
Vinothkumar-Narasimman
Cyber Security at a tech services company
Level 1 and 2 support issues are handled by our in-house team, but for more complex, level 3 issues we utilise the...
Read full review of SonicWall NSa »
Phongsakorn Vijitsarat
Senior Recruitment Specialist at Get On Technology
I have never communicated with technical support for SonicWall Capture Client.
Read full review of SonicWall Capture Client »
Anonymous User
Director of Pre-sales, training and development.
Customer Service: It's good. Technical Support: It's medium.
Read full review of SonicWall TZ »
Yasser Hamed
Founder at Oman Shipping Company
We contacted technical support over the issue with the logs stopping. They did something on the backend and the...
Read full review of SonicWall Email Security »
Anonymous User
CEO, Value Added Services at a newspaper
Support is okay. Sometimes they're not available on the day when we face the issue, which creates some extra work. I...
Read full review of SonicWall Email Security »
Anonymous User
Senior System Administrator at a government
We have been very satisfied with the technical support.
Read full review of SonicWall NSa »
Hector Lopez
IT and Project Manager at Network Secure El Salvador
When we have gone to the vendor for support, I don't think that the quality was very good. I would rate the vendor...
Read full review of SonicWall NSa »
RamaswamyK
M. I. S. Manager at Ruby Mills Ltd
I have contacted their technical support, and I have received good support.
Read full review of SonicWall NSa »
Anonymous User
CEO at a recruiting/HR firm
I have been fortunate to work with a solution specialist company that consistently provided tech support. They...
Read full review of SonicWall NSv »
Anonymous User
Sr. Network Administrator at a tech vendor
SonicWall technical support is quite good. As with all contact with any technical support, I always document the...
Read full review of SonicWall NSa »
JeffGrant
Vice President at a tech services company
While technical support is good, SonicWall had a recent layoff. This is a concern for us, because now we are missing...
Read full review of SonicWall Capture Advanced Threat Protection »

Review 1 of 30

Technical Support

No Data Available

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