SonicWall Capture Client Reviews

Name: SonicWall Capture Client
Brand: SonicWall
Rating: 4 (7 reviews)

4.0 out of 5

7 reviews
100% willing to recommend

What is SonicWall Capture Client?

SonicWall Capture Client is a unified client platform that delivers multiple endpoint protection capabilities, including next-generation malware protection and application vulnerability intelligence. It leverages cloud sandbox file testing, comprehensive reporting, and enforcement for endpoint protection.

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SonicWall Capture Client is the #44 ranked solution in EDR tools and #48 ranked solution in endpoint security software. PeerSpot users give SonicWall Capture Client an average rating of 8.0 out of 10. SonicWall Capture Client is most commonly compared to Microsoft Defender for Endpoint: SonicWall Capture Client vs Microsoft Defender for Endpoint. SonicWall Capture Client is popular among the small business segment, accounting for 48% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

Buyer's Guide

Endpoint Protection Platform (EPP)

September 2024

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Featured reviews

LUIZ FERNANDO MARIANO SILVA

Data Office Protect - DPO at DATATRUSTY TECNOLOGIA

We install and implement the solution for our customers The product’s interface is easy to use. It is easy to manage objects. The updates are fast. It is the best solution for searching protocols. There are certain stages in the protocols. It is a fast and advanced solution. I use all its…

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Winsley De Oliveira

Owner at ANOC

SonicWall Capture Client's scalability is nice The biggest issue with SonicWall Capture Client is network latency. We have a 150-millisecond delay from the SonicWall Capture Client center. SonicWall should put some servers in South America so that we can be closer to the network on the internet.…

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Fansa Kusuma

Network Security Engineer at PT Wahana Piranti Teknologi

Overall, what I love the most about SonicWall Capture Client is its management console. SonicWall Capture Client also has the intelligence to tell you which computer is online, what OS it uses, etc. I also found the rollback feature and SentinelOne integration valuable in SonicWall Capture Client. Rollback is a powerful feature of the solution because it's similar to locking your endpoint during an attack, so you won't have to pay the hackers, particularly during ransomware attacks. That feature in SonicWall Capture Client allows you to get back your endpoint or make your endpoint right again after an attack. I also like that it isn't complex to remove the engine error from the endpoint because you only have to provide the security key from SonicWall Capture Client, so the process is simple. It's not complex.

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SonicWall Capture Client mindshare

Product category:

As of September 2024, the mindshare of SonicWall Capture Client in the Endpoint Protection Platform (EPP) category stands at 0.6%, down from 0.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Key learnings from peers

Last updated Sep 9, 2024

Valuable Features

SonicWall Capture Client offers an essential rollback feature that restores the system to a safe version after malware or ransomware attacks. Its management console provides valuable insights, such as online status and OS details. Capture Client supports a wide range of operating systems, including Windows 7. Key features include CSC, RTDMI, deep memory inspection, and fast updates. Users appreciate the easy interface, scalability, and simplified error removal.

"The product’s interface is easy to use."
"SonicWall Capture Client has a serial number to connect to your firewall."
"SonicWall Capture Client's scalability is nice."

Room for Improvement

SonicWall Capture Client needs improvement in performance, especially in memory and storage consumption. It has network latency issues and outdated user interfaces. TenantCloud support lacks flexibility in license management. Vulnerability reports are not as effective compared to competitors like Windows Defender. Users also expressed concerns about the pricing and activation of advanced licenses.

"The implementation is not easy."
"The vulnerability reports need to be better. Windows Defender detected some issues that SonicWall Capture Client couldn't."
"The biggest issue with SonicWall Capture Client is network latency."

ROI

Users found SonicWall Capture Client significantly improved cybersecurity, reducing malware incidents, and saving considerable IT resources. It streamlined endpoint protection operations, leading to measurable cost savings. Many businesses reported faster detection and response times, enhancing overall security posture. They also appreciated its integration capabilities, which lowered the need for additional software.

Pricing

SonicWall Capture Client offers a straightforward pricing structure with no setup costs, facilitating a smooth onboarding process for users. Pricing methods typically involve subscription-based models, accommodating per-user or per-device licensing options. The pricing range is versatile, catering to organizations of different sizes and security needs, providing robust endpoint protection solutions.

"The product is very expensive."
"You have to pay for the solution, and a lot of customers do not want to pay."
"Here in Indonesia, SonicWall Capture Client costs five hundred thousand rupiahs for every endpoint. If I'm correct, you only have to pay the licensing fee, and there's no additional fee.To me, the pricing for SonicWall Capture Client is four out of five."

Popular Use Cases

SonicWall Capture Client is primarily utilized for antivirus and endpoint protection. Organizations deploy it across endpoint devices and servers, safeguarding against malware and ransomware attacks. Businesses adopted it during ransomware crisis periods, ensuring comprehensive computer security. They also implement and install it for their clients to provide robust endpoint security measures.

Service and Support

Certain users find SonicWall Capture Client's technical support to be slow when resolving issues, though it has received positive ratings for accessibility and knowledge. Some have praised the support provided even during late hours, assigning high ratings. The support portal is appreciated for resolving firewall issues, password resets, and log checks. Despite generally positive feedback, there is room for improvement in response time.

Deployment

The initial setup of SonicWall Capture Client is straightforward and user-friendly. It's not complicated and companies typically handle the process without issues. The experience varies slightly, with some needing to personalize for specific customer needs. MySonicWall's knowledge base assists in making setup easier. Deployment time depends on the number of devices. For some, it's as easy as profiling links, installing the agent, checking the management console, and matching data.

Scalability

SonicWall Capture Client scales effectively, supporting user base expansion from small to large numbers. Users find it adaptable and suitable for both small and medium-sized businesses. It is known for easy addition of users and demonstrates good performance in various regions.

Stability

SonicWall Capture Client exhibits mixed stability. Some users notice a decrease in system performance due to high resource consumption, while others find it stable and reliable. The ratings reflect this with a seven out of ten for stability and an eight out of ten for scalability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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