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SonicWall Capture Client pros and cons

Vendor: SonicWall
4.0 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

SonicWall Capture Client offers a straightforward initial setup.
The management console of SonicWall Capture Client is highly appreciated for its capabilities.
SonicWall Capture Client integrates SentinelOne and has a valuable rollback feature ideal for responding to ransomware attacks.
SonicWall Capture Client's scalability and cost-effectiveness are notable, with a competitive pricing advantage over other vendors.
With features like dual protection through multi-engines, real-time protection, and advanced machine learning, SonicWall Capture Client enhances security management.

CONS

Technical support takes too long to resolve issues.
SonicWall Capture Client needs improvement in memory consumption as it slows down PC performance.
Network latency is a significant problem with SonicWall Capture Client.
If the license is not renewed, it cannot be deleted from the MySonicWall account.
XDR cannot be used without purchasing MDR services.
 

SonicWall Capture Client Pros review quotes

DS
Consultant at a tech services company with 501-1,000 employees
Jun 9, 2021
The initial setup is straightforward.
Fansa Kusuma - PeerSpot reviewer
Network Security Engineer at PT Wahana Piranti Teknologi
Oct 28, 2022
Overall, what I love the most about SonicWall Capture Client is its management console. SonicWall Capture Client also has the intelligence to tell you which computer is online, what OS it uses, etc. I also found the rollback feature and SentinelOne integration valuable in SonicWall Capture Client. Rollback is a powerful feature of the solution because it's similar to locking your endpoint during an attack, so you won't have to pay the hackers, particularly during ransomware attacks. That feature in SonicWall Capture Client allows you to get back your endpoint or make your endpoint right again after an attack. I also like that it isn't complex to remove the engine error from the endpoint because you only have to provide the security key from SonicWall Capture Client, so the process is simple. It's not complex.
JC
Sales Manager at a non-profit with 11-50 employees
Mar 9, 2023
The solution serves as a very stable platform.
Learn what your peers think about SonicWall Capture Client. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,425 professionals have used our research since 2012.
Jasmit Singh Juneja - PeerSpot reviewer
CEO & Technology Specialist at Karman Infotech Private Limited
Jul 3, 2023
The most valuable features of SonicWall Capture Client are CSC (Capture Security Center), RTDMI (Real-Time Deep Memory Inspection), and the deep memory inspection feature.
Winsley De Oliveira - PeerSpot reviewer
Owner at ANOC
Aug 25, 2023
SonicWall Capture Client's scalability is nice.
MD
IT Consultant at Lifeofmdavid
Sep 19, 2023
SonicWall Capture Client has a serial number to connect to your firewall.
LUIZ FERNANDO MARIANO SILVA - PeerSpot reviewer
Data Office Protect - DPO at DATATRUSTY TECNOLOGIA
Aug 7, 2024
The product’s interface is easy to use.
PV
Senior Recruitment Specialist at Get On Technology
Oct 18, 2024
The threat protection feature of SonicWall Capture Client is most valuable.
AA
Product Manager at a tech services company with 11-50 employees
Mar 25, 2025
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
AA
Product Manager at a tech services company with 11-50 employees
Jun 16, 2025
Considering other products, SonicWall Capture Client has two differentiators.
 

SonicWall Capture Client Cons review quotes

DS
Consultant at a tech services company with 501-1,000 employees
Jun 9, 2021
It takes technical support too long to resolve an issue.
Fansa Kusuma - PeerSpot reviewer
Network Security Engineer at PT Wahana Piranti Teknologi
Oct 28, 2022
An area for improvement in SonicWall Capture Client is TenantCloud support. Suppose you want to implement SonicWall Capture Client. You'll have to register it on MySonicWall. Then once your SonicWall Capture Client license expires and you don't want to renew it, you can't delete it from your MySonicWall account, so that's an area for improvement.
JC
Sales Manager at a non-profit with 11-50 employees
Mar 9, 2023
They should improve their user interface.
Learn what your peers think about SonicWall Capture Client. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,425 professionals have used our research since 2012.
Jasmit Singh Juneja - PeerSpot reviewer
CEO & Technology Specialist at Karman Infotech Private Limited
Jul 3, 2023
SonicWall Capture Client could be made a little lighter than it currently is in terms of memory consumption.
Winsley De Oliveira - PeerSpot reviewer
Owner at ANOC
Aug 25, 2023
The biggest issue with SonicWall Capture Client is network latency.
MD
IT Consultant at Lifeofmdavid
Sep 19, 2023
The vulnerability reports need to be better. Windows Defender detected some issues that SonicWall Capture Client couldn't.
LUIZ FERNANDO MARIANO SILVA - PeerSpot reviewer
Data Office Protect - DPO at DATATRUSTY TECNOLOGIA
Aug 7, 2024
The implementation is not easy.
PV
Senior Recruitment Specialist at Get On Technology
Oct 18, 2024
SonicWall Capture Client should use less of our PC's memory, as it tends to slow down the performance.
AA
Product Manager at a tech services company with 11-50 employees
Mar 25, 2025
Technical support from SonicWall has room for improvement. While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels.
AA
Product Manager at a tech services company with 11-50 employees
Jun 16, 2025
XDR cannot be used unless MDR services are purchased with SonicWall.