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Huntress Managed EDR vs SonicWall Capture Client comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
7th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
32
Ranking in other categories
Managed Detection and Response (MDR) (2nd)
SonicWall Capture Client
Ranking in Endpoint Detection and Response (EDR)
44th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
9
Ranking in other categories
Endpoint Protection Platform (EPP) (47th)
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Huntress Managed EDR is 2.0%, up from 0.6% compared to the previous year. The mindshare of SonicWall Capture Client is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
LUIZ FERNANDO MARIANO SILVA - PeerSpot reviewer
Enables faster updates and provides an easy-to-use user interface
I have an advanced license that includes all features. Though we have the license, we cannot use it completely because it is not enabled in the Microsoft tier. It does not make sense. We do not want to buy it separately because the price is different if we buy separate licenses.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Users usually note improvements in a matter of days. In others, it is immediately. It varies according to the environment."
"The features of Huntress that I found helpful are the one-click remediation piece and the ability for me to reach out to their customer service reps and get this under control when there is a threat."
"What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust."
"We saw the benefits of Huntress pretty quickly. Once it started detecting threats, it was great."
"The most valuable aspect of Huntress Managed EDR is its personalized approach."
"I immediately recognized the benefits of Huntress Managed EDR."
"Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten."
"Huntress has improved our security dramatically."
"SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike."
"The solution serves as a very stable platform."
"The threat protection feature of SonicWall Capture Client is most valuable."
"The most valuable features of SonicWall Capture Client are CSC (Capture Security Center), RTDMI (Real-Time Deep Memory Inspection), and the deep memory inspection feature."
"SonicWall Capture Client has a serial number to connect to your firewall."
"The initial setup is straightforward."
"The product’s interface is easy to use."
"Overall, what I love the most about SonicWall Capture Client is its management console. SonicWall Capture Client also has the intelligence to tell you which computer is online, what OS it uses, etc. I also found the rollback feature and SentinelOne integration valuable in SonicWall Capture Client. Rollback is a powerful feature of the solution because it's similar to locking your endpoint during an attack, so you won't have to pay the hackers, particularly during ransomware attacks. That feature in SonicWall Capture Client allows you to get back your endpoint or make your endpoint right again after an attack. I also like that it isn't complex to remove the engine error from the endpoint because you only have to provide the security key from SonicWall Capture Client, so the process is simple. It's not complex."
 

Cons

"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."
"I'd like Huntress to implement a component that can analyze network traffic for specific sites."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients."
"Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be beneficial."
"In the next release, I'd like to see more intuitive dashboards."
"I would like the API to be a little better. They are getting there."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
"One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365."
"The implementation is not easy."
"SonicWall Capture Client could be made a little lighter than it currently is in terms of memory consumption."
"The biggest issue with SonicWall Capture Client is network latency."
"An area for improvement in SonicWall Capture Client is TenantCloud support. Suppose you want to implement SonicWall Capture Client. You'll have to register it on MySonicWall. Then once your SonicWall Capture Client license expires and you don't want to renew it, you can't delete it from your MySonicWall account, so that's an area for improvement."
"The vulnerability reports need to be better. Windows Defender detected some issues that SonicWall Capture Client couldn't."
"SonicWall Capture Client should use less of our PC's memory, as it tends to slow down the performance."
"They should improve their user interface."
"It takes technical support too long to resolve an issue."
 

Pricing and Cost Advice

"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"Huntress is priced fairly for the services and value it provides."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
"The Huntress pricing is an excellent value for what the product provides."
"Huntress Managed EDR offers a fair pricing model."
"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"The product is very expensive."
"Here in Indonesia, SonicWall Capture Client costs five hundred thousand rupiahs for every endpoint. If I'm correct, you only have to pay the licensing fee, and there's no additional fee. To me, the pricing for SonicWall Capture Client is four out of five."
"You have to pay for the solution, and a lot of customers do not want to pay."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
Computer Software Company
12%
Government
9%
Educational Organization
9%
Wholesaler/Distributor
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product. A more transparent way for the supp...
What is your primary use case for Huntress?
We use it for our clients and ourselves. Huntress is a pretty comprehensive platform. Recently, they acquired the security awareness training platform, which helps us to fulfill our clients' needs ...
What do you like most about SonicWall Capture Client?
SonicWall Capture Client's scalability is nice.
What is your experience regarding pricing and costs for SonicWall Capture Client?
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
What needs improvement with SonicWall Capture Client?
SonicWall Capture Client could benefit from an improved graphical user interface with more modern and minimal icons. Additionally, one of the drawbacks is that I cannot use Advanced and Premier lic...
 

Overview

 

Sample Customers

Information Not Available
Luton College
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