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Blackpoint Cyber MDR vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackpoint Cyber MDR
Ranking in Managed Detection and Response (MDR)
10th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
9.4
Reviews Sentiment
7.7
Number of Reviews
34
Ranking in other categories
Endpoint Detection and Response (EDR) (6th)
 

Mindshare comparison

As of July 2025, in the Managed Detection and Response (MDR) category, the mindshare of Blackpoint Cyber MDR is 3.9%, down from 5.9% compared to the previous year. The mindshare of Huntress Managed EDR is 10.5%, up from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Gary Herbstman - PeerSpot reviewer
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real. This feature ensures that I am notified only…
Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is all encompassing and can incorporate email monitoring."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"On a scale from one to ten, I would rate the overall solution as a ten."
"While threat hunting is undoubtedly the most valuable feature, the combination of IP scanning, foothold identification, and canary monitoring has also proven to be incredibly beneficial."
"For us, Huntress Managed EDR has been a game changer for the SMB market."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
"The most valuable aspect of Huntress Managed EDR is its personalized approach."
"Foothold detection is a valuable feature, acting as a valuable second set of eyes for both us and our clients."
"Huntress helped us to reduce the need for expensive security tools or expensive security analysts. That's very important, especially with us being a a smaller business. Not having to purchase larger software has been great."
"Huntress works more simply. I appreciate how Windows Defender can be managed on computers with it. Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that."
"I rate Huntress Managed EDR a ten out of ten."
 

Cons

"The feature we keep asking for is a vulnerability scan."
"Some texts seem to report items as normal too quickly."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The interface could be more intuitive."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"It would be ideal if they could create some incentives to help more partners get clients to onboard it."
"One area for improvement in Huntress would be to allow for PSA integration from a specific IP address or hostname for better security measures."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
"Some of Huntress' reporting could be improved."
"Using Huntress Managed EDR has not reduced our need for expensive security tools or hiring expensive security analysts, as we run redundancy and maintain all that in-house while Huntress serves as a partner, not a replacement."
"I'd like it if Huntress could scan for software that's out of date or has open vulnerabilities. That would be useful for us. Scanning for vulnerable software would be helpful. Also, we've set it up to create a ticket in our ticketing system when there's an alert. It would be nice if closing that ticket would also close the Huntress alert. It doesn't do that right now, but they're working on adding that feature."
"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."
"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product."
 

Pricing and Cost Advice

"The pricing is in line with other products."
"The pricing is reasonable."
"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"It works well for an MSP."
"I believe Huntress offers competitive pricing overall."
"It is very fair. I started at $2.50 and now I am at $3.50. When I signed up, I thought it was too cheap. It now reflects the price. It is very fair. I do not think you can find anything better."
"The pricing model for Huntress is similar to competitors and is charged per endpoint."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
8%
Healthcare Company
7%
Retailer
6%
Computer Software Company
16%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement.
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
We would love for Huntress Managed EDR to ingest logs from Microsoft Sentinel. Microsoft Sentinel is another SIM tool that produces logs, and we would want Huntress to be able to ingest those so th...
What is your primary use case for Huntress?
We use Huntress Managed EDR for threat hunting with our clients to try to keep their environment safe and make sure that if there's any kind of bad activity going on, we can try to find out about i...
 

Also Known As

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
No data available
 

Overview

 

Sample Customers

CoreRecon, Peerless Tech Solutions, Lorien Health
Information Not Available
Find out what your peers are saying about Blackpoint Cyber MDR vs. Huntress Managed EDR and other solutions. Updated: June 2025.
861,524 professionals have used our research since 2012.