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CompassOne by Blackpoint Cyber vs Huntress Managed EDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 14, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
105
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
CompassOne by Blackpoint Cyber
Ranking in Endpoint Detection and Response (EDR)
35th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Security Information and Event Management (SIEM) (37th), Vulnerability Management (44th), Application Control (10th), Managed Detection and Response (MDR) (10th)
Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
56
Ranking in other categories
Managed Detection and Response (MDR) (1st)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Gary Herbstman - PeerSpot reviewer
Owner at Byte Solutions Inc.
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real. This feature ensures that I am notified only…
JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It'll not slow down your system when compared to others."
"When the pandemic started, Palo Alto came up with many solutions, which helped with the quick shift from on-premises to the cloud."
"The stability of the solution is very good. We have about 100 users on it right now, and we use it twice a week."
"The anti-exploit is impenetrable. We chose Traps because it is the only product that we were not able to get anything past."
"Cortex covers everything I need. It's a perfect solution. Cortex provides a different level of visibility because it's an extended EDR, allowing you to grab logs from the network and firewalls. Palo Alto invented the concept of the extended EDR or XDR."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud. It makes it better to use for everybody. It allows for quick learning and updates and can, therefore, offer zero-day malware security. This sharing of metadata helps make the solution very safe."
"Cortex XDR by Palo Alto Networks has helped lighten the load of our security analysts because it was the major tool that we were using and the one we utilized most."
"The user interface of the solution is sophisticated and straightforward."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"The solution is all encompassing and can incorporate email monitoring."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"On a scale from one to ten, I would rate the overall solution as a ten."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"The benefits of Huntress Managed EDR were seen almost immediately after deploying it."
"Huntress Managed EDR is probably the easiest solution to use, both to deploy and to maintain, of all the product lines and vendor partnerships we have."
"Huntress Managed EDR provides that human in the loop, which means someone is always watching your back, and that's the main difference."
"The features of Huntress that I found helpful are the one-click remediation piece and the ability for me to reach out to their customer service reps and get this under control when there is a threat."
"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."
"Using Huntress Managed EDR has helped reduce the need for expensive security tools or to hire expensive security analysts, which is very important as we can use the money that we saved on those in improving equipment."
"The most valuable aspect of Huntress Managed EDR is its personalized approach."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
 

Cons

"While using Cortex, I noticed some aspects that could be improved, such as increasing the synchronization speed between XDR and Xnor."
"It is not easy to sell Cortex XDR, not because it isn't a good tool. Its marketing needs to be improved."
"A little bit more automation would be nice."
"The GUI could be improved."
"The complexity and confusion regarding product variants, such as XDR, Forexiant, and Forexon, must be addressed."
"I would like to see them include NDR (Network Detection Response)."
"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."
"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."
"The interface could be more intuitive."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The feature we keep asking for is a vulnerability scan."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"Some texts seem to report items as normal too quickly."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"We have been working on it, but their Rio agent has been having some issues trying to repair itself."
"Huntress has a cyber education platform, but it lacks all the languages we need."
"Other products are a little more flashy and might have a little more marketing prowess because they have such a huge amount of information and they have security maps and threat portals and all sorts of features that we don't necessarily find to help security, but they do help those products when you're showing them to clients."
"One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365."
"One thing they could improve is evolving from an EDR to an MDR, like Blackpoint."
"I also would love for them to make their new SIEM tool reports much more robust. They are currently way too simplified, and we need to have something better to send to our compliance clients."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product. A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial."
 

Pricing and Cost Advice

"I don't like that they have different types of licenses."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"Cortex XDR’s pricing is very reasonable."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"It is "expensive" and flexible."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"The pricing is in line with other products."
"The pricing is reasonable."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
"Huntress is priced fairly for the services and value it provides."
"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"The tool’s price is very good. You just need to pay for the standard license. However, you need to pay the additional cost for Microsoft Defender."
"The pricing model for Huntress is similar to competitors and is charged per endpoint."
"Huntress Managed EDR offers a fair pricing model."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
9%
Government
6%
Computer Software Company
12%
Healthcare Company
7%
Outsourcing Company
6%
Financial Services Firm
6%
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise20
Large Enterprise47
No data available
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise3
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a b...
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since...
What needs improvement with Huntress?
One downside of Huntress Managed EDR, compared to the CrowdStrike agent, is that it takes a longer time to push it ou...
What is your primary use case for Huntress?
Our current use cases for Huntress Managed EDR involve replacing CrowdStrike as our endpoint protection in our K-12 s...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
CoreRecon, Peerless Tech Solutions, Lorien Health
Information Not Available
Find out what your peers are saying about CompassOne by Blackpoint Cyber vs. Huntress Managed EDR and other solutions. Updated: February 2026.
883,044 professionals have used our research since 2012.