No more typing reviews! Try our Samantha, our new voice AI agent.

CompassOne by Blackpoint Cyber vs Huntress Managed EDR comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
112
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
CompassOne by Blackpoint Cyber
Ranking in Endpoint Detection and Response (EDR)
39th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Security Information and Event Management (SIEM) (35th), Vulnerability Management (45th), Application Control (10th), Managed Detection and Response (MDR) (11th)
Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
60
Ranking in other categories
Managed Detection and Response (MDR) (1st)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Gary Herbstman - PeerSpot reviewer
Owner at Byte Solutions Inc.
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real. This feature ensures that I am notified only…
JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"After deploying Traps, we saw the performance of the network improve by 65 to 70 percent."
"There has been a significant reduction of approximately 70% to 80% in our internal MTTR and MTTD metrics, now around five to eight minutes whereas previously it was hours, which has helped tremendously."
"Cortex XDR is a very capable solution for protecting large networks and a lot of endpoints. It's very useful because the automation is very high, and if you combine it with the features on Palo Alto firewalls, it provides very strong protection."
"The solution doesn't need a high level of technical training."
"I recommend this solution to others because it is easy to manage, reliable, and overall good to use."
"The stability of this product is very good."
"The biggest positive impact I see from Cortex XDR by Palo Alto Networks is a significant reduction in the number of people required to manage it."
"Palo Alto is constantly adding new features."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"On a scale from one to ten, I would rate the overall solution as a ten."
"The solution is all encompassing and can incorporate email monitoring."
"I have found it valuable that this solution is always there and always armed."
"Huntress Managed EDR has positively impacted my organization because I can confidently tell clients that I am offering a best-in-class, state-of-the-art MDR solution incorporated within my offerings."
"The stability is perfect."
"Huntress Managed EDR has positively impacted my organization by preventing malware and viruses from attacking our clients."
"I rate Huntress Managed EDR a ten out of ten."
"We saw the benefits of Huntress pretty quickly. Once it started detecting threats, it was great."
"Foothold detection is a valuable feature, acting as a valuable second set of eyes for both us and our clients."
"Huntress Managed EDR fits our needs in the SMB market perfectly, especially targeting the cultural sector within the Netherlands, as it provides a cost-effective SOC SIEM solution with a clear product line and transparent pricing that allows us to maintain decent margins while keeping costs low for our end customers."
 

Cons

"We had a problem with getting our older endpoints up to date, but their newest updates have been really good. I've been pleased with it in terms of what our needs are. It's doing what we want it to do."
"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"There are some default policies which sometimes affect our applications and cause them to run around."
"When it comes to malware files, it should be a little quick because, at times, it would give a wrong result in the sense of what it might be on malware, even if it still might be a normal one."
"The only issues that we have are, one the cost, two the dashboard is not very intuitive, even though you can drill down within the dashboard, we usually have to gather information from other sources to determine locations and if its a false positive."
"There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results."
"I would like to see improvement in the tool's user interface, particularly in the area of managing alerts and providing more reporting capabilities."
"It automatically detects security issues. It should be able to protect our network devices while operating autonomously."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"Some texts seem to report items as normal too quickly."
"The interface could be more intuitive."
"The feature we keep asking for is a vulnerability scan."
"The application control system could benefit from improvements in identifying and managing both whitelisted and blacklisted applications."
"The existing features are perfect. However, I think they could add a more robust set of security features like dark web scanning, penetration testing, and risk assessment for clients. We would have one tool for everything. We wouldn't have to go to multiple vendors to pull something together. That would be more beneficial for us."
"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product. A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial."
"Regarding improvements for Huntress Managed EDR, there was an example yesterday where the UI had unclear directions and it caused the agent itself to be removed from the endpoint device during a critical moment."
"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."
"Reporting for Huntress Managed EDR could be better."
"While Huntress Managed EDR is a growing company adding innovations, one area that could improve is the time it took for Microsoft Defender for Endpoint integration, and the need to enhance detections on the Microsoft ecosystem is also evident, although I am confident they will succeed."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients. A way to present the data to the client so they understand its importance would be beneficial."
 

Pricing and Cost Advice

"This is an expensive solution."
"Our customers have expressed that the price is high."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"Very costly product."
"The pricing is a little high. It is per user per year."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"The price is on the higher side, but it's okay."
"The pricing is reasonable."
"The pricing is in line with other products."
"The tool’s price is very good. You just need to pay for the standard license. However, you need to pay the additional cost for Microsoft Defender."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
899,917 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Computer Software Company
10%
Financial Services Firm
9%
Outsourcing Company
7%
Healthcare Company
7%
Computer Software Company
12%
Manufacturing Company
9%
Outsourcing Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise20
Large Enterprise51
No data available
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise6
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a b...
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
What needs improvement with Huntress?
I believe that the new support feature they've added, the managed endpoint protection and response, should be include...
What is your primary use case for Huntress?
My main use case for Huntress Managed EDR is that it lets me sleep at night, knowing that the Huntress team is making...
What advice do you have for others considering Huntress?
The twenty-four hour per day human-led SOC support from Huntress Managed EDR is probably the biggest reason why we're...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
CoreRecon, Peerless Tech Solutions, Lorien Health
Information Not Available
Find out what your peers are saying about CompassOne by Blackpoint Cyber vs. Huntress Managed EDR and other solutions. Updated: April 2026.
899,917 professionals have used our research since 2012.