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CompassOne by Blackpoint Cyber vs Huntress Managed EDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
CompassOne by Blackpoint Cyber
Ranking in Endpoint Detection and Response (EDR)
41st
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Security Information and Event Management (SIEM) (35th), Vulnerability Management (49th), Application Control (10th), Managed Detection and Response (MDR) (12th), Identity Threat Detection and Response (ITDR) (14th)
Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
64
Ranking in other categories
Managed Detection and Response (MDR) (1st)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Gary Herbstman - PeerSpot reviewer
Owner at Byte Solutions Inc.
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security We get a deeper look into security related events that are otherwise difficult find and analyze. Security operations does a good job of weeding out the noise. I appreciate that there are…
Abhishek Saini - PeerSpot reviewer
Professional Services Engineer at Next7 IT
Managed detection has transformed incident response and now delivers faster, focused protection
Overall, my experience with Huntress Managed EDR has been very positive. If I were to suggest improvements, I would like to see more advanced customization and reporting capabilities, particularly for MSPs managing multiple clients. For example, additional dashboard customization, more granular alert filtering options, and enhanced executive level reporting would help teams present security insights more effectively to their clients. Deeper integrations with a broader range of third party security and IT management platforms could also streamline workflows and reduce the need to switch between multiple tools. Another area of improvement would be expanding automation options for common remediation tasks, allowing security teams to respond even more quickly to certain types of threats while maintaining appropriate control. These are more enhancements than shortcomings, as Huntress Managed EDR already provides strong threat detection, excellent SOC support, and an easy-to-manage platform that delivers significant value in day-to-day operations. A few additional enhancements would make the platform even stronger, especially for MSPs managing a large number of endpoints and clients. From a user interface perspective, I would like to see more customizable dashboards that allow engineers to tailor views based on the client's priorities, threat levels, or operational metrics. Another useful feature would be additional automation and authorization options for common response actions such as isolating devices, initiating remediation workflows, or integrating with ticketing systems and SIEM platforms. Overall, these would be valuable additions, but they do not take away from the core strength of Huntress Managed EDR.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool is easy to use."
"The product is very good, it has caught a lot of exploits that most products would not."
"It detected stuff that other things wouldn't detect."
"From a single pane of glass, you can easily manage all of your endpoints."
"One thing that I like about Cortex XDR by Palo Alto Networks, it is detecting all the suspicious or malicious binaries, and it has integration with Palo Alto Firewall."
"The initial setup isn't too bad."
"Cortex XDR is a very capable solution for protecting large networks and a lot of endpoints. It's very useful because the automation is very high, and if you combine it with the features on Palo Alto firewalls, it provides very strong protection."
"The solution's most valuable feature is its ability to rapidly detect certain hardware files."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"On a scale from one to ten, I would rate the overall solution as a ten."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"The solution is all encompassing and can incorporate email monitoring."
"Users usually note improvements in a matter of days. In others, it is immediately. It varies according to the environment."
"After deploying Huntress Managed EDR, it took no time to start improving my organization's security."
"I rate Huntress Managed EDR a ten out of ten."
"I would absolutely recommend Huntress Managed EDR, as I consider them a leader in the field and am confident in their service."
"Huntress Managed EDR has positively impacted my organization, with improvements in security and the backing of a 24/7 SOC for a small team at Evolve IT being the reason why we went with the partnership with Huntress initially."
"Huntress Managed EDR has helped significantly reduce our workload so that our engineers can focus on other tasks at hand."
"Using Huntress Managed EDR has helped reduce the need for expensive security tools or to hire expensive security analysts, and it is important because we save money."
"The EDR tools are the most beneficial. We protect all our clients' endpoints through their security operation center, which runs through the EDR. We like that it's a small installation that doesn't take up much processing space, and we can quickly install it on our machines. We push out the agents automatically and get everybody up and running quickly."
 

Cons

"The solution lags to the real-time scenarios here and there."
"The technical support is not very good. I find the process difficult."
"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."
"The encryption is not up to the mark."
"The server sometimes stops continuously to check things so it would be helpful to receive access updates or technical reasons."
"I think sometimes Cortex XDR agent automatically stops event capturing from the device, and then even the dashboard does not get any notifications from the agent."
"I would like to see them include NDR (Network Detection Response). Then it would work well with SIEM Response."
"I would like to see some additional features related to email protection included."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"The feature we keep asking for is a vulnerability scan."
"The interface could be more intuitive."
"Some texts seem to report items as normal too quickly."
"The solution's UI is an area with certain shortcomings that need improvement."
"It would be ideal if they could create some incentives to help more partners get clients to onboard it."
"I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365."
"Not every time, but sometimes when we click on the remediation, the auto-resolution of the alert, the screen gets stuck, and I need to contact support so they can confirm the remediation was applied, and they have to close the ticket."
"Customer support for Huntress Managed EDR could have been better. Although there is a dedicated representative, after the initial onboarding conversation, there was not much follow-up until renewal came up."
"I also would love for them to make their new SIEM tool reports much more robust. They are currently way too simplified, and we need to have something better to send to our compliance clients."
"The integration with our RMM could be better."
"I'd like it if Huntress could scan for software that's out of date or has open vulnerabilities. That would be useful for us. Scanning for vulnerable software would be helpful. Also, we've set it up to create a ticket in our ticketing system when there's an alert. It would be nice if closing that ticket would also close the Huntress alert. It doesn't do that right now, but they're working on adding that feature."
 

Pricing and Cost Advice

"It's about $55 per license on a yearly basis."
"The tool's price is moderate."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"I don't recall what the cost was, but it wasn't really that expensive."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"This is an expensive solution."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"The pricing is reasonable."
"The pricing is in line with other products."
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
"Huntress Managed EDR offers a fair pricing model."
"The pricing model for Huntress is similar to competitors and is charged per endpoint."
"It works well for an MSP."
"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
"I rate the product pricing six out of ten for the Malaysian market. However, I would rate it a three out of ten for the Australian, New Zealand, or Singapore markets."
"The cost-effectiveness of Huntress is much better compared to BlackPoint. Although Huntress does not offer all the finer details that BlackPoint does, it remains much more competitive in pricing."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Computer Software Company
9%
Outsourcing Company
9%
Financial Services Firm
9%
Comms Service Provider
8%
Computer Software Company
11%
Manufacturing Company
9%
Outsourcing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
No data available
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise6
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a b...
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
What needs improvement with Huntress?
Overall, I will say it has been a reliable solution. I have not encountered any major issues. If I had to suggest an ...
What is your primary use case for Huntress?
I have been using Huntress Managed EDR for approximately one year. I primarily use Huntress Managed EDR for threat de...
What advice do you have for others considering Huntress?
I will say it is very easy to work with because it is very user-friendly. I would not call it basic; the overview is ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
CoreRecon, Peerless Tech Solutions, Lorien Health
Information Not Available
Find out what your peers are saying about CompassOne by Blackpoint Cyber vs. Huntress Managed EDR and other solutions. Updated: June 2026.
909,679 professionals have used our research since 2012.