Arctic Wolf Managed Detection and Response vs Blackpoint Cyber MDR comparison

Arctic Wolf Networks and Blackpoint Cyber are both solutions in the Managed Detection and Response (MDR) category. Arctic Wolf Networks is ranked #2 with an average rating of 9.3, while Blackpoint Cyber is ranked #12 with an average rating of 8.7. Arctic Wolf Networks holds a 9.8% mindshare in MDR, compared to Blackpoint Cyber’s 5.4% mindshare. Additionally, 100% of Arctic Wolf Networks users are willing to recommend the solution, compared to 100% of Blackpoint Cyber users who would recommend it.

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Arctic Wolf Managed Detection and Response and Blackpoint Cyber MDR based on real PeerSpot user reviews.

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Arctic Wolf Managed Detection and Response vs. Blackpoint Cyber MDR Report (Updated: October 2024).

Buyer's Guide

Arctic Wolf Managed Detection and Response vs. Blackpoint Cyber MDR

October 2024

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Helped 814,649 peers since 2012

Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of November 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of Arctic Wolf Managed Detection and Response is 9.8%, down from 10.7% compared to the previous year. The mindshare of Blackpoint Cyber MDR is 5.4%, up from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

May 1, 2023

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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Jared Kruger

Buisness Developer Manager / Sales Executive at Troye

Oct 11, 2023

Particularly valuable for smaller and mid-sized businesses without a dedicated cybersecurity team

The scalability of this solution is great. It offers user-based licensing, so if there is an increase in the number of IT users, it can easily scale accordingly. In contrast to other solutions that base pricing on data ingestion, which can be challenging as data grows, user count tends to be more predictable, making this model highly scalable. Arctic Wolf is flexible and works with clients to ensure smooth scaling. Our clients for this solution come from a range of business sizes, primarily focusing on small and medium-sized enterprises. We generally don't cater to large enterprises, but instead, our clients typically fall within the medium-sized category, with user counts ranging from 50 to around 3,000.

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Matthew Weisler

Sole Proprietor at Core-Infosec

Feb 16, 2023

Effectively monitors activity coming into endpoints without snapping off

I use the solution on a server in my home lab and provide security implementation services for customers. I ensure that customers have a proper security stack and provide ongoing maintenance The solution is all encompassing and can incorporate email monitoring. The solution does local network…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"The case interface is Binary Defense MDR's most valuable feature."

"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."

"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."

More Binary Defense MDR pros

"Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not."

"After an easy onboarding, the monitoring started immediately."

"What's valuable about Arctic Wolf AWN CyberSOC is the cost savings it provides for companies that no longer have to hire a bunch of security people and pay for a SIM."

"The most valuable aspect of this solution is the managed detection and response component."

"They have a portal where you can evaluate and mitigate any vulnerabilities that you and your network might have."

"This service makes answering audits much easier since it covers so many security best practices."

"The tool's most valuable feature is its ease of implementation."

"We can effectively manage the massive amounts of security data that we receive from various sources such as firewalls, switches, endpoints, and other log sources."

More Arctic Wolf Managed Detection and Response pros

"The solution also watches over Microsoft 365 and keeps a copy of logs."

"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."

"The solution is all encompassing and can incorporate email monitoring."

Cons

"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."

"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."

"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"I would like to see more frequent check-ins with our security status."

More Binary Defense MDR cons

"It's nitpicky; however, if it could integrate with more of our products, like our CRM, that would be ideal. They may only integrate with Salesforce. We use a different mid-market CRM."

"We get a lot of false alarms, but that's because they don't know our network in detail. I think that could be alleviated if we told them more about our network so they could create rules to skip some of those things."

"It would be great if the whole process of determining vendor risk could be simplified by Arctic Wolf."

"While it isn't a regular occurrence, there have been some gaps in response to some support questions. Questions get answered, yet there are times it takes longer than I'm comfortable with."

"It will be helpful if the dashboard is more granular."

"Arctic Wolf Managed Detection and Response's analysis and remediation parts could be improved. It's not bad, but it needs improvement."

"More integrations with various security tools to improve data ingestion would be beneficial."

"If you are not in the security field, this can be difficult to figure out from time to time."

More Arctic Wolf Managed Detection and Response cons

"Some texts seem to report items as normal too quickly."

"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."

"The feature we keep asking for is a vulnerability scan."

Pricing and Cost Advice

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

More Binary Defense MDR pricing and cost advice

"I rate the tool's pricing a nine out of ten."

"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."

"The pricing is pretty competitive."

"The pricing is fair."

"I find their pricing to be reasonable and competitive."

"The pricing is reasonable."

"The pricing is in line with other products."

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Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

15%

Manufacturing Company

11%

Government

Financial Services Firm

Computer Software Company

20%

Manufacturing Company

Retailer

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...

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What needs improvement with Binary Defense MDR?

Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...

See all answers

What do you like most about Arctic Wolf Managed Detection and Response?

The agents give pretty good visibility into what is happening at the endpoint.

See all answers

What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?

The pricing is pretty competitive.

See all answers

What needs improvement with Arctic Wolf Managed Detection and Response?

I have heard that the tool doesn't go right to the endpoints. With CrowdStrike, I don't think that it is a bad thing ...

See all answers

What do you like most about Blackpoint Cyber MDR?

The solution is all encompassing and can incorporate email monitoring.

See all answers

What is your experience regarding pricing and costs for Blackpoint Cyber MDR?

The pricing is in line with other products. On average, it costs $8 to $10 per endpoint but there are volume discount...

See all answers

What needs improvement with Blackpoint Cyber MDR?

The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful. Not too...

See all answers

Comparisons

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Compared 24% of the time

Darktrace vs Binary Defense MDR

Compared 22% of the time

SentinelOne Singularity Complete vs Binary Defense MDR

Compared 22% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 15% of the time

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CrowdStrike Falcon Complete MDR vs Arctic Wolf Managed Detection and Response

Compared 16% of the time

Red Canary vs Arctic Wolf Managed Detection and Response

Compared 9% of the time

Huntress vs Arctic Wolf Managed Detection and Response

Compared 9% of the time

Adlumin Cybersecurity vs Arctic Wolf Managed Detection and Response

Compared 8% of the time

Microsoft Defender Experts for Hunting vs Arctic Wolf Managed Detection and Response

Compared 7% of the time

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CrowdStrike Falcon Complete MDR vs Blackpoint Cyber MDR

Compared 30% of the time

Huntress vs Blackpoint Cyber MDR

Compared 29% of the time

SentinelOne Vigilance vs Blackpoint Cyber MDR

Compared 18% of the time

Sophos MDR vs Blackpoint Cyber MDR

Compared 6% of the time

Carbon Black Managed Detection and Response vs Blackpoint Cyber MDR

Compared 1% of the time

More Blackpoint Cyber MDR Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

November 2024

Download Binary Defense MDR product report

Buyer's Guide

Arctic Wolf Managed Detection and Response

November 2024

Arctic Wolf Managed Detection and Response report

Download Arctic Wolf Managed Detection and Response product report

Buyer's Guide

Managed Detection and Response (MDR)

November 2024

Download Blackpoint Cyber MDR product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Arctic Wolf AWN CyberSOC

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response

Learn More

Binary Defense

Arctic Wolf Networks

Blackpoint Cyber

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.

As cyber attackers become more advanced, an increasing amount of organizations are looking to their Managed Service Providers to provide state-of-the-art network security; however, many MSPs lack the personnel or expertise to offer such a service.

THE SOLUTION:
Partnering with a dedicated, around-the-clock team focused on catching breaches and rapidly responding to contain them. Our Managed Detection and Response (MDR) team is made up of former US Intelligence cyber experts with real-world experience and their only mission is to monitor your and your clients' networks and detain threats before it's too late.

Not only do we have the best minds in the industry; we also have the best tools. Our MDR team will leverage our patented security operations and incident response platform SNAP-Defense - combining network visualization, insider threat monitoring, anti-malware, traffic analysis, and endpoint security in one rapidly deployed service.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks

CoreRecon, Peerless Tech Solutions, Lorien Health

Buyer's Guide

Arctic Wolf Managed Detection and Response vs. Blackpoint Cyber MDR

October 2024

Free Report: Arctic Wolf Managed Detection and Response vs. Blackpoint Cyber MDR

Find out what your peers are saying about Arctic Wolf Managed Detection and Response vs. Blackpoint Cyber MDR and other solutions. Updated: October 2024.

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