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Arctic Wolf Managed Detection and Response vs Blackpoint Cyber MDR comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Binary Defense MDR
Sponsored
Ranking in Managed Detection and Response (MDR)
7th
Average Rating
9.2
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Arctic Wolf Managed Detecti...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
9.2
Number of Reviews
18
Ranking in other categories
SOC as a Service (1st)
Blackpoint Cyber MDR
Ranking in Managed Detection and Response (MDR)
12th
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.5%, up from 0.4% compared to the previous year. The mindshare of Arctic Wolf Managed Detection and Response is 9.8%, down from 10.7% compared to the previous year. The mindshare of Blackpoint Cyber MDR is 5.9%, up from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Christopher-Anderson - PeerSpot reviewer
May 17, 2024
Enables us to save by not hiring a team or relying on one person for security
We began seeing benefits as soon as MDR was in place, and activity started returning on the endpoints. However, I don't think we realized the full value. We added some other things and refined the configuration to ensure we got all the reports and caught everything. Binary Defense helped reduce the volume of security alerts, which varies significantly. There were about 4,000 to 15,000 attempts to log into 365 accounts. We isolated five user accounts that threat actors were exploiting. If they choose another user to mask, we can mitigate those on the spot without returning to them. We've hardened our security posture. Instead of observing the things that come through our network, we can actually act on them. We have a team behind us to notice what they're doing. We save money by not hiring a team or relying on one person for security. With MDR, we have a team behind us, enabling us to respond more efficiently instead of just watching things happen. While Binary Defense doesn't necessarily reduce the daily workload, it reduces our stress because we had to bootstrap solutions to prevent some things from happening. Now, we have Binary Defense protecting us. Binary Defense helps identify real threats instead of flagging activity that might be construed as negative. Their team takes much of the stress and guesswork out of how we execute our security program.
JM
Oct 31, 2023
Helps eliminate the workload on security teams, but the implementation process could be a little more streamlined
We use the solution for SOC and SIEM The product has helped me eliminate the workload on my security team. The product provides integrations with several different SaaS applications. The implementation process could be a little more streamlined. I have been using the solution for nine months.…
SV
Nov 18, 2022
The solution's valuable SLA includes time notifications on alerts
Our company uses the solution's MDR functionality to watch over computers and servers for customers. Currently, 50% of our staff use the solution but we plan to increase usage in the next year.  The solution's best feature is its SLA that includes time notifications on alerts.  The solution also…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not."
"They provide useful quarterly updates."
"What's valuable about Arctic Wolf AWN CyberSOC is the cost savings it provides for companies that no longer have to hire a bunch of security people and pay for a SIM."
"We can effectively manage the massive amounts of security data that we receive from various sources such as firewalls, switches, endpoints, and other log sources."
"Security protection is the best feature of this product."
"The tool's most valuable feature is its ease of implementation."
"The most valuable aspect of this solution is the managed detection and response component."
"They have a portal where you can evaluate and mitigate any vulnerabilities that you and your network might have."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"The solution is all encompassing and can incorporate email monitoring."
 

Cons

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."
"I would like to get more reports from Binary Defense about what they're blocking."
"The current reporting system could benefit from improvement."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."
"I would like to see them build the ability to co-sell an EDR platform, manage an EDR or manage the actual response, potentially from the issues that are coming up from the security risks."
"It will be helpful if the dashboard is more granular."
"It would be great if the whole process of determining vendor risk could be simplified by Arctic Wolf."
"Arctic Wolf Managed Detection and Response's analysis and remediation parts could be improved. It's not bad, but it needs improvement."
"If you are not in the security field, this can be difficult to figure out from time to time."
"We need an easier way to audit and act on agents."
"I have heard that the tool doesn't go right to the endpoints."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"Some texts seem to report items as normal too quickly."
"The feature we keep asking for is a vulnerability scan."
 

Pricing and Cost Advice

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."
"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
"The pricing is fair."
"I rate the tool's pricing a nine out of ten."
"The pricing is pretty competitive."
"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."
"I find their pricing to be reasonable and competitive."
"The pricing is reasonable."
"The pricing is in line with other products."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Healthcare Company
8%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
15%
Manufacturing Company
10%
Government
7%
Financial Services Firm
7%
Computer Software Company
20%
Manufacturing Company
9%
Retailer
6%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Binary Defense MDR?
The most valuable feature is reviewing tickets and the notes added by technicians.
What is your experience regarding pricing and costs for Binary Defense MDR?
The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...
What needs improvement with Binary Defense MDR?
Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...
What do you like most about Arctic Wolf Managed Detection and Response?
The agents give pretty good visibility into what is happening at the endpoint.
What needs improvement with Arctic Wolf Managed Detection and Response?
I have heard that the tool doesn't go right to the endpoints. With CrowdStrike, I don't think that it is a bad thing ...
What do you like most about Blackpoint Cyber MDR?
The solution is all encompassing and can incorporate email monitoring.
What is your experience regarding pricing and costs for Blackpoint Cyber MDR?
The pricing is in line with other products. On average, it costs $8 to $10 per endpoint but there are volume discount...
What needs improvement with Blackpoint Cyber MDR?
The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful. Not too...
 

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
Arctic Wolf AWN CyberSOC
Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
 

Overview

 

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
CoreRecon, Peerless Tech Solutions, Lorien Health
Find out what your peers are saying about Arctic Wolf Managed Detection and Response vs. Blackpoint Cyber MDR and other solutions. Updated: July 2024.
801,634 professionals have used our research since 2012.