We performed a comparison between Arctic Wolf Managed Detection and Response and Palo Alto Networks Cortex XSOAR based on real PeerSpot user reviews.
Find out in this report how the two SOC as a Service solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The integration between Cisco AMPs and the Windows servers is most valuable. So, they can also sandbox machines on which they see something suspicious."
"Arctic Wolf is laser-focused on providing top-notch customer service."
"The visibility into our endpoints is huge."
"What's valuable about Arctic Wolf AWN CyberSOC is the cost savings it provides for companies that no longer have to hire a bunch of security people and pay for a SIM."
"Security protection is the best feature of this product."
"They have a portal where you can evaluate and mitigate any vulnerabilities that you and your network might have."
"After an easy onboarding, the monitoring started immediately."
"This service makes answering audits much easier since it covers so many security best practices."
"The most valuable feature is its capability to automate responses and collect information for any security event before you even delve into the details. It's a vast product with an active roadmap, so I'm satisfied with it for now. It's very efficient at data collection and correlation."
"I am satisfied with the product overall."
"The product can automate security tasks."
"I chose Cortex XSOAR because the client also has Palo Alto firewalls. I can incorporate the data from the Palo Alto firewalls into Cortex and send it into the same data lake to manipulate that data. It lets me manage and monitor the data in one place."
"It is a scalable solution."
"We use the solution to automate our SIEM tools and incidents."
"The pricing is very good."
"From the security team's standpoint, the solution has improved our organization's overall cybersecurity."
"The implementation process could be a little more streamlined."
"It would be great if the whole process of determining vendor risk could be simplified by Arctic Wolf."
"We need an easier way to audit and act on agents."
"We get a lot of false alarms, but that's because they don't know our network in detail. I think that could be alleviated if we told them more about our network so they could create rules to skip some of those things."
"They could probably expand on their integration tools. They can integrate with more security tools."
"Arctic Wolf Managed Detection and Response's analysis and remediation parts could be improved. It's not bad, but it needs improvement."
"In the future, I would like to see a summary report."
"I would like to see them build the ability to co-sell an EDR platform, manage an EDR or manage the actual response, potentially from the issues that are coming up from the security risks."
"The solution is complicated to learn."
"Its dashboard features need improvement."
"Palo Alto Networks Cortex XSOAR could improve the Panorama feature. We had to turn it off because it was not working properly."
"For building automation, there is not a lot of good documentation. The documentation is there, but it is not very good from my perspective. There should be an improvement in this area. I don't see issues with anything else. In terms of new features, I have heard that other products have EBA functionality. It would be good if this functionality could be added."
"When Palo Alto bought the solution, the pricing increased by 1.5 times. There's been a 50% increase, which is a lot."
"The formats are not compatible, are readily not available, and are not readable."
"We need a little hands-on experience to install the solution."
"It doesn't offer automatic internet reports out of the box."
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Arctic Wolf Managed Detection and Response is ranked 1st in SOC as a Service with 17 reviews while Palo Alto Networks Cortex XSOAR is ranked 2nd in SOC as a Service with 42 reviews. Arctic Wolf Managed Detection and Response is rated 9.2, while Palo Alto Networks Cortex XSOAR is rated 8.4. The top reviewer of Arctic Wolf Managed Detection and Response writes "Very good support, excellent visibility, and useful security bulletins". On the other hand, the top reviewer of Palo Alto Networks Cortex XSOAR writes "Enables the investigators to go through the review process a lot quicker". Arctic Wolf Managed Detection and Response is most compared with CrowdStrike Falcon Complete, Red Canary, Huntress, Adlumin Security Operations Platform and Carbon Black Managed Detection and Response, whereas Palo Alto Networks Cortex XSOAR is most compared with Cortex XSIAM, Splunk SOAR, Microsoft Sentinel, Fortinet FortiSOAR and ThreatConnect Threat Intelligence Platform (TIP). See our Arctic Wolf Managed Detection and Response vs. Palo Alto Networks Cortex XSOAR report.
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