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Microsoft Sentinel vs Palo Alto Networks Cortex XSOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.3
Microsoft Sentinel support is generally positive, with mixed reviews on responsiveness and the necessity for premium support tiers.
No sentiment score available
 

Room For Improvement

Sentiment score
5.0
Microsoft Sentinel users want better integration, more tools, improved UI, clearer documentation, reduced costs, and enhanced alert system.
No sentiment score available
 

Scalability Issues

Sentiment score
8.1
Microsoft Sentinel offers scalable, automatic resource adjustments, multi-region support, and extensive data integration, adapting to diverse organizational needs.
No sentiment score available
 

Setup Cost

Sentiment score
5.2
Microsoft Sentinel offers value through integration but requires careful cost management due to its complex, consumption-based pricing model.
No sentiment score available
 

Stability Issues

Sentiment score
8.4
Microsoft Sentinel is highly stable and reliable, with 99.9% availability, despite some integration and log ingestion issues.
No sentiment score available
 

Valuable Features

Sentiment score
8.5
Microsoft Sentinel offers seamless integration, automation, AI capabilities, and scalable threat detection, enhancing security with cost-effectiveness and efficient monitoring.
No sentiment score available
 

Categories and Ranking

Microsoft Sentinel
Ranking in Security Orchestration Automation and Response (SOAR)
1st
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
89
Ranking in other categories
Security Information and Event Management (SIEM) (2nd), Microsoft Security Suite (5th)
Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
44
Ranking in other categories
SOC as a Service (2nd)
 

Mindshare comparison

As of November 2024, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Microsoft Sentinel is 20.8%, up from 20.3% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 13.1%, down from 15.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nitin Arora - PeerSpot reviewer
Gives us one place to investigate and respond to threats, and automation eliminates manual work
They can work on the EDR side of things. It is already really superb, because of the kinds of features we get with the EDR solution. It's not a standard EDR and they have recently enhanced things. But the problem is with onboarding devices. I have different OS flavors, including a large number of Linux, Windows, macOS, and some on-prem machines as well. Every time we need to onboard these kinds of machines into the EDR, we need to do it with the help of Intune, to sync up the devices, and do the configuration. I'm looking for something on the EDR side that will reduce this kind of work. They can eliminate having to do manual configuration for the machines, and check the different types of configurations for each OS. In some cases, it does not support some OSs. If they could reduce this type of work, that would be really amazing.
NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
10%
Government
8%
Manufacturing Company
8%
Financial Services Firm
14%
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is there a common threat intelligence tool that aggregates multiple threat intelligence sources?
Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel and its Threat Hunting functionality with AI available as templates or customized ...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
Which is better - Azure Sentinel or AWS Security Hub?
We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is auto-scaling - you will not have to worry about performance impact, you will...
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
I do not know about the pricing as it was handled by the salespeople.
What needs improvement with Palo Alto Networks Cortex XSOAR?
Creating complex playbooks using coding languages, such as Python, could be easier. Sometimes the process becomes tedious and requires manual tasks.
 

Also Known As

Azure Sentinel
Demisto Enterprise, Cortex XSOAR, Demisto
 

Overview

 

Sample Customers

Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about Microsoft Sentinel vs. Palo Alto Networks Cortex XSOAR and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.