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Cortex XSIAM vs Palo Alto Networks Cortex XSOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Cortex XSIAM enhances ROI by automating over 50% of tasks, reducing SOC staffing needs, and providing significant value.
Sentiment score
7.4
Palo Alto Networks Cortex XSOAR enhances ROI through automation, integration, and efficient mature SOC processes, reducing investigation time.
 

Customer Service

Sentiment score
7.2
Cortex XSIAM's customer service is mixed, with some users praising effectiveness and others experiencing delays and escalation needs.
Sentiment score
6.0
Palo Alto Networks Cortex XSOAR support is knowledgeable but varies in response times and service quality, needing possible improvements.
 

Scalability Issues

Sentiment score
7.7
Cortex XSIAM is highly scalable in the cloud, supporting enterprises efficiently and earning high user ratings for scalability.
Sentiment score
7.4
Palo Alto Networks Cortex XSOAR is scalable, integrating well with APIs, though large deployments may face challenges and latency issues.
 

Stability Issues

Sentiment score
9.1
Cortex XSIAM is highly stable and reliable, with minimal downtime, swift issue resolution, and easy installation.
Sentiment score
7.8
Palo Alto Networks Cortex XSOAR is stable and reliable, though minor bugs occur during updates and with oversized storage environments.
The product was easy to install and set up and worked right.
 

Room For Improvement

Cortex XSIAM needs better integration, performance, developer-friendliness, and AI-enhanced security solutions despite satisfactory current features.
Cortex XSOAR requires easier setup, better IoT support, improved UI, more connectors, flexible pricing, and enhanced documentation.
Cortex could improve the detection and online resolution of security vulnerabilities.
The deployment requires integration and the development of integration modules.
 

Setup Cost

Cortex XSIAM pricing is competitive, considered reasonable yet costly with add-ons, offering value but varies on affordability.
Cortex XSOAR is seen as expensive yet valuable for security, with variable pricing and discounts post-Palo Alto acquisition.
The first impression is that XSIAM would be more expensive than others we tried.
 

Valuable Features

Cortex XSIAM provides advanced threat detection, integration, and user-friendly features, enhancing security management for Palo Alto users.
Cortex XSOAR offers user-friendly automation, integration, and playbook creation with efficient remediation, security features, and AI-enhanced threat intelligence.
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
Execution of automatic tasks for collecting, enriching, and correlating security events from hundreds of different technologies.
 

Categories and Ranking

Cortex XSIAM
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
8
Ranking in other categories
Security Information and Event Management (SIEM) (15th), Identity Threat Detection and Response (ITDR) (6th), AI-Powered Cybersecurity Platforms (8th)
Palo Alto Networks Cortex X...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
46
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd), SOC as a Service (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Cortex XSIAM is designed for Security Information and Event Management (SIEM) and holds a mindshare of 2.3%, up 0.3% compared to last year.
Palo Alto Networks Cortex XSOAR, on the other hand, focuses on Security Orchestration Automation and Response (SOAR), holds 13.1% mindshare, down 15.0% since last year.
Security Information and Event Management (SIEM)
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Forrest Stevens - PeerSpot reviewer
A robust security operation that ensures achieving automation, stability, and scalability
There is room for improvement in some areas, and I would highlight three key aspects. Firstly, the Attack Surface Management (ASM) module could benefit from more contextual depth. Currently, it tends to provide a broad overview without enriched context, and there's room for enhancement in this regard. Secondly, further integration capabilities with various other software products that can seamlessly tie into Cortex XSIAM would be advantageous. This would enhance its versatility and interoperability within a broader ecosystem. Regarding performance, there's potential for optimization. When multiple tabs are open in Cortex XSIAM, it can experience slowdowns, leading to longer load times for web pages. It's worth noting that this isn't a severe issue, and it doesn't entail waiting for extended periods, but there is room for improvement in terms of performance optimization.
NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
11%
Financial Services Firm
10%
Government
7%
Financial Services Firm
14%
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cortex XSIAM?
It is an effective solution in terms of performance and functionalities.
What is your experience regarding pricing and costs for Cortex XSIAM?
The first impression is that XSIAM would be more expensive than others we tried.
What needs improvement with Cortex XSIAM?
Cortex could improve the detection and online resolution of security vulnerabilities. We hope that the artificial intelligence in Cortex will assist in optimizing responses to vulnerabilities.
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
The price of the solution is high and not justifiable for small or medium-sized companies without a developed cybersecurity team.
What needs improvement with Palo Alto Networks Cortex XSOAR?
The price of the solution could be lower. Companies utilizing this solution should have a well-developed cybersecurity team to maximize its benefits. It is more suited for large organizations rathe...
 

Also Known As

No data available
Demisto Enterprise, Cortex XSOAR, Demisto
 

Overview

 

Sample Customers

Information Not Available
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about Splunk, Wazuh, Microsoft and others in Security Information and Event Management (SIEM). Updated: December 2024.
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