Try our new research platform with insights from 80,000+ expert users

Palo Alto Networks Cortex XSOAR vs Swimlane comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
46
Ranking in other categories
SOC as a Service (2nd)
Swimlane
Ranking in Security Orchestration Automation and Response (SOAR)
15th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Palo Alto Networks Cortex XSOAR is 13.1%, down from 15.0% compared to the previous year. The mindshare of Swimlane is 3.7%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
Srikanth Nuthalapati - PeerSpot reviewer
Great support, scalable, and easier to code
The stability of the solution has room for improvement. I would like Swimlane to provide a single space where we can go to code, build, and automate. Where we have a provision to create tables, playbooks, and tables to produce results, connect all the dots, and make the flow automated. This would make it much easier to navigate than having to jump to different places. I would like to have a single button to click that would start me on the journey of creating my own code from the ground up, from the workflow algorithm to the automation process. This would be simpler than what I had with Splunk Phantom, where I had to piece things together and connect the dots to get the full picture. With this new feature, I could create the full picture with just one button click.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It’s easy to install."
"The drag-and-drop interface enables analysts with no programming knowledge to create playbooks easily."
"The repository of playbooks and the integration between Palo Alto and IBM QRadar are some useful features"
"The solution is very reliable."
"What I like most about Palo Alto Networks Cortex XSOAR is how user-friendly it is for development. It is much simpler to work with compared to similar tools I've used."
"Cortex XSOAR's most valuable features are the playbooks, custom integration, the machine-learning model, and the layout, classifier, and mapper."
"I have no complaints about Cortex's stability."
"The most valuable features of Palo Alto Networks Cortex XSOAR are the remote controller from the workstation that can execute commands and isolate the systems outside of the network. Only the system with an internet connection can execute the task because the main console is in the cloud."
"The technical support from Swimlane is very good."
"The most valuable feature of the solution is the support."
"It provides us with a single portal for our logs from different solutions."
 

Cons

"I would like to see Cortex become less dependent on Active Directory and group policies to manage the deployment. Maybe I need to update my understanding of how to deploy it, but that's the way I know how to use it."
"The dashboard performance could be improved."
"It is not a very scalable solution."
"Palo Alto needs to develop more AI-centric products."
"Palo Alto Networks Cortex XSOAR could improve the look, feel, and management of the cloud console. Additionally, the user could be more easily integrated."
"Previously, when Demisto was, there was a community edition; we could use it, reinstall it, and customize it. Since Palo Alto took over, it has become more financially oriented. It's business, but they could offer a pro model and a lighter model for different needs."
"It doesn't offer automatic internet reports out of the box."
"The solution requires DV but does not support open-source DV elastic searches."
"The initial setup and deployment are complex."
"We faced a lot of issues with the product’s stability."
"The stability of the solution has room for improvement."
 

Pricing and Cost Advice

"The solution is expensive."
"It is expensive."
"The pricing is fair. The pricing reflects the value and feature set it offers."
"When I first looked at Demisto, it had a price tag of $250,000 but when we finally purchased it, it was $345,000."
"The price of Palo Alto Networks Cortex XSOAR is expensive."
"It is approx $10,000 or $20,000 per year for two user licenses."
"The solution is a bit on the expensive side."
"Palo Alto offers significant discounts to customers who purchase the products repeatedly."
Information not available
report
Use our free recommendation engine to learn which Security Orchestration Automation and Response (SOAR) solutions are best for your needs.
831,158 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Even though customers often comment on the price, the potential savings come from managing a large number of security events with a limited number of analysts. This leads to economic advantages des...
What needs improvement with Palo Alto Networks Cortex XSOAR?
The complexity of Cortex XSOAR has a trade-off with its versatility. The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a down...
What do you like most about Swimlane?
It provides us with a single portal for our logs from different solutions.
What needs improvement with Swimlane?
We faced a lot of issues with the product’s stability. Sometimes we find bugs in the plug-ins. We experience some latency when we have a huge amount of data.
What is your primary use case for Swimlane?
I use the solution for receiving alerts and case creation. It is used as a ticketing system.
 

Also Known As

Demisto Enterprise, Cortex XSOAR, Demisto
No data available
 

Overview

 

Sample Customers

Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
LinkedIn, TransUnion, Citrix, Aetna, Perspecta
Find out what your peers are saying about Palo Alto Networks Cortex XSOAR vs. Swimlane and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.