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Palo Alto Networks Cortex XSOAR vs Swimlane comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
44
Ranking in other categories
SOC as a Service (2nd)
Swimlane
Ranking in Security Orchestration Automation and Response (SOAR)
17th
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Palo Alto Networks Cortex XSOAR is 13.1%, down from 15.0% compared to the previous year. The mindshare of Swimlane is 3.8%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
Srikanth Nuthalapati - PeerSpot reviewer
Great support, scalable, and easier to code
The stability of the solution has room for improvement. I would like Swimlane to provide a single space where we can go to code, build, and automate. Where we have a provision to create tables, playbooks, and tables to produce results, connect all the dots, and make the flow automated. This would make it much easier to navigate than having to jump to different places. I would like to have a single button to click that would start me on the journey of creating my own code from the ground up, from the workflow algorithm to the automation process. This would be simpler than what I had with Splunk Phantom, where I had to piece things together and connect the dots to get the full picture. With this new feature, I could create the full picture with just one button click.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Many different playbooks are available and can be customized."
"The most valuable features of Palo Alto Networks Cortex XSOAR are the remote controller from the workstation that can execute commands and isolate the systems outside of the network. Only the system with an internet connection can execute the task because the main console is in the cloud."
"Palo Alto has gotten the investigators more presence to actually go in the report because being that the platform will email the investigator that it's been assigned to, now the investigators will jump in there and start going through the review process a lot quicker."
"The solution is user-friendly and easy to configure."
"The solution provides threat intelligence with EDR."
"The most valuable features are the orchestration because of the way in which it coordinates the loss from all the devices and it provides us with a high-level overview of the critical log information."
"They have a portal where you can find any kind of integration that you need."
"It is a scalable solution."
"The most valuable feature of the solution is the support."
"The technical support from Swimlane is very good."
"It provides us with a single portal for our logs from different solutions."
 

Cons

"It doesn't offer automatic internet reports out of the box."
"We need a little hands-on experience to install the solution."
"When Palo Alto bought the solution, the pricing increased by 1.5 times. There's been a 50% increase, which is a lot."
"Creating complex playbooks using coding languages, such as Python, could be easier."
"The dashboard performance could be improved."
"I think they should increase their collaboration base."
"The solution’s price and technical support could be improved."
"There should be an on-premise version available for customers to have different choices."
"The initial setup and deployment are complex."
"The stability of the solution has room for improvement."
"We faced a lot of issues with the product’s stability."
 

Pricing and Cost Advice

"There is a yearly license required for this solution and it is expensive."
"Cortex XSOAR's price could be lower."
"The price of Palo Alto Networks Cortex XSOAR is expensive."
"The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market."
"There is a perception that it is priced very high compared to other solutions."
"On a scale of one to ten, where one is a low price, and ten is a high price, I rate the pricing a nine."
"The solution is expensive."
"The pricing is fair. The pricing reflects the value and feature set it offers."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
Computer Software Company
14%
Financial Services Firm
13%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
I do not know about the pricing as it was handled by the salespeople.
What needs improvement with Palo Alto Networks Cortex XSOAR?
Creating complex playbooks using coding languages, such as Python, could be easier. Sometimes the process becomes tedious and requires manual tasks.
What do you like most about Swimlane?
It provides us with a single portal for our logs from different solutions.
What needs improvement with Swimlane?
We faced a lot of issues with the product’s stability. Sometimes we find bugs in the plug-ins. We experience some latency when we have a huge amount of data.
What is your primary use case for Swimlane?
I use the solution for receiving alerts and case creation. It is used as a ticketing system.
 

Also Known As

Demisto Enterprise, Cortex XSOAR, Demisto
No data available
 

Overview

 

Sample Customers

Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
LinkedIn, TransUnion, Citrix, Aetna, Perspecta
Find out what your peers are saying about Palo Alto Networks Cortex XSOAR vs. Swimlane and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.