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Palo Alto Networks Cortex XSOAR vs Swimlane comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
46
Ranking in other categories
SOC as a Service (2nd)
Swimlane
Ranking in Security Orchestration Automation and Response (SOAR)
15th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Palo Alto Networks Cortex XSOAR is 11.2%, down from 13.2% compared to the previous year. The mindshare of Swimlane is 3.3%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
Srikanth Nuthalapati - PeerSpot reviewer
Great support, scalable, and easier to code
The stability of the solution has room for improvement. I would like Swimlane to provide a single space where we can go to code, build, and automate. Where we have a provision to create tables, playbooks, and tables to produce results, connect all the dots, and make the flow automated. This would make it much easier to navigate than having to jump to different places. I would like to have a single button to click that would start me on the journey of creating my own code from the ground up, from the workflow algorithm to the automation process. This would be simpler than what I had with Splunk Phantom, where I had to piece things together and connect the dots to get the full picture. With this new feature, I could create the full picture with just one button click.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Each incident collected is orchestrated with automation that selects the security analyst to be involved, or provides complex execution plans for managing security incidents."
"For organizations that are stable with their security operations, like those with around 50 members in their security team running full-phased operations 24/7, Cortex is necessary."
"The most valuable features are the orchestration because of the way in which it coordinates the loss from all the devices and it provides us with a high-level overview of the critical log information."
"The most valuable feature is automation."
"The product can automate security tasks."
"The solution is user-friendly and easy to configure."
"They have a portal where you can find any kind of integration that you need."
"Cortex XSOAR's playbook for incident management and automation is highly valuable."
"The technical support from Swimlane is very good."
"It provides us with a single portal for our logs from different solutions."
"The most valuable feature of the solution is the support."
 

Cons

"The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a downside."
"It doesn't offer automatic internet reports out of the box."
"The dashboard could be better."
"The tool’s multi-tenancy feature must be improved."
"I think they should increase their collaboration base."
"There is room for improvement in support. The response time could be faster."
"They should provide integration with machine learning platforms."
"There is room for improvement in terms of the pricing model."
"We faced a lot of issues with the product’s stability."
"The initial setup and deployment are complex."
"The stability of the solution has room for improvement."
 

Pricing and Cost Advice

"Cortex XSOAR's price could be lower."
"The solution's cost is high."
"The price of Palo Alto Networks Cortex XSOAR could be reduced. We are always looking for a discount. There is an annual license needed to use this solution."
"There is a yearly license required for this solution and it is expensive."
"It is approx $10,000 or $20,000 per year for two user licenses."
"From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
"The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market."
"The solution is a bit on the expensive side."
Information not available
report
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Government
10%
Manufacturing Company
9%
Financial Services Firm
15%
Computer Software Company
13%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Even though customers often comment on the price, the potential savings come from managing a large number of security events with a limited number of analysts. This leads to economic advantages des...
What needs improvement with Palo Alto Networks Cortex XSOAR?
The complexity of Cortex XSOAR has a trade-off with its versatility. The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a down...
What do you like most about Swimlane?
It provides us with a single portal for our logs from different solutions.
What needs improvement with Swimlane?
We faced a lot of issues with the product’s stability. Sometimes we find bugs in the plug-ins. We experience some latency when we have a huge amount of data.
What is your primary use case for Swimlane?
I use the solution for receiving alerts and case creation. It is used as a ticketing system.
 

Also Known As

Demisto Enterprise, Cortex XSOAR, Demisto
No data available
 

Overview

 

Sample Customers

Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
LinkedIn, TransUnion, Citrix, Aetna, Perspecta
Find out what your peers are saying about Palo Alto Networks Cortex XSOAR vs. Swimlane and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.