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Palo Alto Networks Cortex XSOAR vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 4, 2024
 

Categories and Ranking

Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.4
Number of Reviews
44
Ranking in other categories
SOC as a Service (2nd)
Splunk SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.2
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Palo Alto Networks Cortex XSOAR is 13.1%, down from 15.0% compared to the previous year. The mindshare of Splunk SOAR is 8.8%, down from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Q&A Highlights

it_user870255 - PeerSpot reviewer
Jun 15, 2018
 

Featured Reviews

NikhilSharma2 - PeerSpot reviewer
Aug 23, 2024
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
Ryan Plas - PeerSpot reviewer
Jun 12, 2024
Offers playbook automation that helps reduce the manual and tedious work for users
When it comes to Splunk SOAR's ability to provide end-to-end visibility into our company's cloud-native environment, I would say that we are not using the cloud portions of it. I don't know if that's super relevant to what we are doing in our organization. I am 100 percent sure that Splunk SOAR helped reduce your mean time to resolve, but I don't have any metrics on hand but I know it has dramatically decreased. The tool has helped with the business resilience part. I think having it as a platform has been a solid portion of the product that we offer to people. Spunk SOAR has definitely saved my time in alert triage. When some of the tedious enrichment and lookup stuff happens, the analyst doesn't have to deal with such areas, and they can just jump in and see relevant data all in one pane of glass, which has been super helpful for speeding things up. The unified platform helps consolidate networking, security, and IT observability tools. The consolidation of tools impacts our organization as it just helps focus the SOC analyst on a single unified place to find information. It helps keep things streamlined and regular so they know where to look for certain stuff they want. It really helps people with training. It is a really easy tool to onboard people into because everything is right there in the product itself. The product is really great. I would love to see more SOAR innovation going into the tool, especially the on-premises version since it is what we use in our company. I feel the tool needs to encourage continuous improvements, but as a product itself, my company is really happy with the solution. I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is quite scalable. I would rate it a ten out of ten."
"What I like most about Palo Alto Networks Cortex XSOAR is how user-friendly it is for development. It is much simpler to work with compared to similar tools I've used."
"I chose Cortex XSOAR because the client also has Palo Alto firewalls. I can incorporate the data from the Palo Alto firewalls into Cortex and send it into the same data lake to manipulate that data. It lets me manage and monitor the data in one place."
"The strengths of Palo Alto Networks Cortex XSOAR stem from the fact that it provides functionalities related to patching and URL blocking...It is a scalable solution."
"It was useful as a ticketing tool."
"We use the solution to automate our SIEM tools and incidents."
"The product is quite easy to use."
"The pricing is very good."
"The automation part of the product is great."
"Very flexible integration with other tools"
"I'm just a beginner on the solution and it's pretty easy for me to use."
"The customization continues to be excellent."
"I like the integration capabilities of Phantom. It has a lot of integrations with other products. Its searching methodologies are also good. It is also easy to understand and easy to create playbooks."
"Splunk SOAR's quick response to incidents is the most valuable part."
"The solution allows us to customize playbooks and incorporate custom code, allowing us to drag and drop elements while still writing code to build the integrations we need."
"My understanding is the initial setup isn't too hard."
 

Cons

"The user interface (UI) is quite heavy and takes time to load, which is a major drawback."
"The solution's correlation rules and playbooks should be improved."
"The dashboard performance could be improved."
"In terms of improvement, it needs to be more modular. It's not. When you're working in layouts and you create specific apps within layouts, there's no portability right now in order to reuse that code across multiple layouts. I can't take a tab and say I want to use this tab on these other layouts. I have to physically go in there and recreate it from scratch, which is maddening."
"It's only one cloud right now. It might be helpful for some companies to have an on-premies option."
"The solution should be made a bit cheaper."
"When Palo Alto bought the solution, the pricing increased by 1.5 times. There's been a 50% increase, which is a lot."
"With Palo Alto Networks Cortex XSOAR, managing its setup phase can be a complicated task."
"In my opinion, the focus should be on improving its simplicity, specifically the interface, and configuration."
"The application does not work properly and does not pass the log-based configuration. I feel that some kind of review should happen in the application. This review should validate things so that we can get the right information. Splunk does not tell us where the IP address is associated with."
"The UI can be more customizable for the clients."
"While there have been improvements to the investigation process, particularly with the playbook data, the current log review method is cumbersome."
"Improving the integration ecosystem can raise the quality of the bottom tier of the integrations so that they can work better out of the box."
"The cost of Splunk SOAR has room for improvement."
"The dashboard could be improved and some other features. SOAR should integrate network capabilities, allowing us to also monitor the WLAN network. Splunk is also expensive and difficult for beginners to learn. It's hard for a new user to figure out how to visualize old threat data. It took two to three months to learn with hands-on experience how to use the dashboard, visualize events, and analyze threats."
"In the beginning, we couldn't find any specific documents for every function. It wasn't easy to navigate to what we needed."
 

Pricing and Cost Advice

"Palo Alto offers significant discounts to customers who purchase the products repeatedly."
"Cortex XSOAR's price could be lower."
"The solution's cost is reasonable."
"The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market."
"The solution's cost is high."
"From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
"On a scale of one to ten, where one is a low price, and ten is a high price, I rate the pricing a nine."
"The price of Palo Alto Networks Cortex XSOAR could be reduced. We are always looking for a discount. There is an annual license needed to use this solution."
"The tool is not cheap."
"Splunk SOAR is more expensive compared to other options for SOAR."
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
"Splunk SOAR is an expensive solution for an organization of our size."
"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."
"The licensing cost is reasonable."
"I don't know the exact price, but for my region, it is very expensive."
"The cost is high and the licensing is on an annual basis."
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Answers from the Community

it_user870255 - PeerSpot reviewer
Jun 15, 2018
Jun 15, 2018
I would not recommend Phantom or Demisto, but rather JASK! JASK is modernizing security operations to reduce organizational risk and improve human efficiency through technology consolidation, enhanced AI and machine learning. We are empowering the SOC analyst to focus on investigative and response work, rather than the onerous data ingestion, normalization, parsing, and alert discrimination th...
See 2 answers
CL
May 23, 2018
I would not recommend Phantom or Demisto, but rather JASK! JASK is modernizing security operations to reduce organizational risk and improve human efficiency through technology consolidation, enhanced AI and machine learning. We are empowering the SOC analyst to focus on investigative and response work, rather than the onerous data ingestion, normalization, parsing, and alert discrimination that is required to simply determine what is important. Purpose-built by the JASK team, proven in solving real-world SOC issues, the JASK Autonomous Security Operations Center (ASOC) Platform enhances threat detection and orchestration to improve contextual visibility, expose blind spots and initiate faster response times with advanced insights.
it_user889167 - PeerSpot reviewer
Jun 15, 2018
I would recommend CyberSponse. There is a reason why CyberSponse have been awarded Government and Military contracts over all the competition! Commerical customers need the same power and capability, why settle for anything less!
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
12%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
I do not know about the pricing as it was handled by the salespeople.
What needs improvement with Palo Alto Networks Cortex XSOAR?
Creating complex playbooks using coding languages, such as Python, could be easier. Sometimes the process becomes tedious and requires manual tasks.
What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
I rate Splunk SOAR two out of 10 for affordability. Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all ...
What needs improvement with Splunk Phantom?
The dashboard could be improved and some other features. SOAR should integrate network capabilities, allowing us to also monitor the WLAN network. Splunk is also expensive and difficult for beginne...
 

Also Known As

Demisto Enterprise, Cortex XSOAR, Demisto
Phantom
 

Overview

 

Sample Customers

Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Recorded Future, Blackstone
Find out what your peers are saying about Palo Alto Networks Cortex XSOAR vs. Splunk SOAR and other solutions. Updated: October 2024.
815,854 professionals have used our research since 2012.