Fortinet FortiSOAR vs Splunk SOAR comparison

Fortinet and Splunk are both solutions in the Security Orchestration Automation and Response (SOAR) category. Fortinet is ranked #8 with an average rating of 7.8, while Splunk is ranked #1 with an average rating of 8.3. Fortinet holds a 3.8% mindshare in SOAR, compared to Splunk’s 7.1% mindshare. Additionally, 73% of Fortinet users are willing to recommend the solution, compared to 90% of Splunk users who would recommend it.

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Executive SummaryUpdated on Mar 29, 2026

Fortinet FortiSOAR and Splunk SOAR compete in the security operations category, with Splunk having the edge due to its extensive feature set which is highly valued for comprehensive functionality.

Features: Fortinet FortiSOAR includes customizable dashboards, integrations, and a dynamic case management feature, offering valuable tools for tailored security environments. Splunk SOAR excels with powerful automation capabilities, expansive integration options, and a mature orchestration module, enhancing incident response management.

Room for Improvement: Fortinet FortiSOAR could improve by enhancing its AI integration, expanding its playbook capabilities, and reducing the complexity of configuration. Splunk SOAR could benefit from optimizing its resource consumption, improving support for non-ITSM processes, and simplifying playbook creation to be more user-friendly.

Ease of Deployment and Customer Service: Fortinet FortiSOAR provides flexible deployment models and responsive customer service, facilitating smoother setup for users needing support. Splunk SOAR, on the other hand, offers a structured deployment process and extensive resources, standing out with thorough guidance and documentation.

Pricing and ROI: Fortinet FortiSOAR typically presents lower initial setup costs, appealing to budget-conscious buyers and showing strong ROI via efficient scalability. Splunk SOAR has a higher setup cost but users find it justifiable due to its robust features, which contribute to a strong ROI, emphasizing its comprehensive functionality.

To learn more, read our detailed Fortinet FortiSOAR vs. Splunk SOAR Report (Updated: April 2026).

Buyer's Guide

Fortinet FortiSOAR vs. Splunk SOAR

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Torq

Mindshare comparison

As of June 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.8%, down from 5.5% compared to the previous year. The mindshare of Fortinet FortiSOAR is 3.8%, down from 4.5% compared to the previous year. The mindshare of Splunk SOAR is 7.1%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Orchestration Automation and Response (SOAR) Mindshare Distribution
Product	Mindshare (%)
Splunk SOAR	7.1%
Torq	3.8%
Fortinet FortiSOAR	3.8%
Other	85.3%

Security Orchestration Automation and Response (SOAR)

Featured Reviews

AdityaDesai

Solutions Architect at Swimlane

Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency

Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.

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VIJAICYRIAC

Director at Movate

Automated playbooks have reduced response times and provided deeper threat analytics

The effectiveness of Fortinet FortiSOAR playbooks is that they minimize the mean time to response and MTTR, and I think more automation is required to improve the response time. I am working with the Dynamic Case Management feature, and it is dynamic. The Dynamic Case Management feature is more helpful for us to get real-time anomalies and identify the threats. It also assists in real-time response, so it is helpful.

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Shiboo Suren

Manager cybersecurity at Hexion Inc.

Automates threat response and reduces investigation time but needs better threat intelligence integration

One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."

"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."

"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."

"Torq has exceeded expectations by delivering workflows in a timely and lower effort manner than XSOAR, and it meets all my needs while saving a ton of time and targeting $600,000 saved this year, which is a substantial amount of money."

"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."

"What I appreciate most about Torq is that it is an essential part of our system."

"Once I started to use the system and I saw the potential, it changed all of our work in IT."

"Almost four or five hours of work is now completed in four or five minutes."

More Torq pros

"The most valuable feature of Fortinet FortiSOAR is the playbook, which has to be defined to apply the policies."

"The solution automates everything using the playbooks and pre-deployed response mitigation scenarios."

"Fortinet FortiSOAR is a very interactive and user-friendly solution."

"The most valuable feature of Fortinet FortiSOAR is the number of available connectors and the simplicity to start to automate."

"I like that the solution is integrated with FortiAnalyzer, it's the best feature."

"We use the product for security."

"It has a quick detection and response time."

"My final rating for Fortinet FortiSOAR would be 10 out of 10, where one is bad and ten is good."

More Fortinet FortiSOAR pros

"Splunk has many features that make work easier, and it's simple to implement in a large production environment. Splunk collects a massive amount of data from cloud servers and handles it perfectly."

"Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task."

"The customization of the playbook in Splunk SOAR is very beneficial."

"I'm just a beginner on the solution and it's pretty easy for me to use."

"Workflow management is most valuable. It is easily customizable"

"The benefits were immediate when we started using Mission Control Splunk SOAR over a year ago; it has made it easier for our analysts to work on alerts using playbooks and forward them."

"Splunk SOAR has saved us a lot; monthly, around 300 hours of effort, it is saving with Splunk SOAR, and it has helped us where we were able to run the SOC operation with the less number of headcount versus what we used to do earlier."

"Very flexible integration with other tools"

More Splunk SOAR pros

Cons

"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."

"The initial deployment of Torq was not easy."

"Regarding the pricing of Torq, I would say it is expensive."

"The workflow and execution-based charges seem misleading as this was not discussed initially, and creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers."

"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."

"I wish Torq's AI assistant for building templated workflows from scratch worked better; when you start with a blank slate, asking AI to help you build or template the workflow out does not go well."

"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."

"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."

More Torq cons

"Technical support could be improved."

"The solution doesn't connect well with the network devices."

"The ease of playbook creation on FortiSOAR needs improvement."

"I don't currently see where the solution is lacking features. For us and for our clients it works very well and we're pleased with it."

"Fortinet is good, however, as they get into security analytics, while their support is okay, sometimes it requires some hand-holding and their response is probably not as good as Palo Alto."

"The solution doesn't connect well with the network devices, with FortiNAC. It's also a very expensive product and I've found that the Fortinet engineers don't have much experience with the product and they require training, particularly when dealing with enterprise organizations."

"The UI design of the solution needs to be changed since it can get difficult for a newbie to operate."

"Fortinet FortiSOAR should add more documentation for some use cases."

More Fortinet FortiSOAR cons

"Splunk SOAR can improve IoT/OT security-related case studies or your use cases. Their integration with identity and access management (IAM) solutions is a bit shaky. They don't have good integration with a lot of IAM solutions. They do have good capability in terms of user access management internally, but even with privileged user access, they have a good module. However, if they have to integrate with solutions, such as CyberArk or IBM IAM solutions they are lacking, the visibility of user access is not that much."

"SOAR is probably the most unreliable product Splunk has and that's because most of it is content driven from what you put into it. There are certain parts of it that have a little bit of difficulty at volume too. It's always changing. There is new stuff coming out for it that's going to make it a little bit better, but it does have some drawbacks."

"Suppose I am initially granted user rights or analyst rights, but later on, I also get admin rights. SOAR is unable to amend the limitations of my role. I raised a support ticket with Splunk about this. They said it's a bug in their 5.3.5 version. To fix this, I had to reinstall the entire platform from scratch.."

"Creating playbooks using the solution’s playbook editor, for me, is very cumbersome. There have been instances where I have said to myself that I just don't want to use this editor. I might just use a code block and write my own code within it... The functionality in the playbook editor is 80 percent there, but that 20 percent is still lacking. They could make it more efficient."

"To make Splunk SOAR more usable, the tool needs to be simplified."

"The tool's response is slower because it has to search through a huge dataset, which can be improved for latency."

"I'd rate Splunk's technical support around five because compared to IBM QRadar, their support is much better. I feel Splunk should enhance their support, as it appears lacking, especially considering the costs associated with higher licenses."

"While I appreciate Splunk SOAR, there are areas for improvement, notably regarding the CI/CD pipeline for playbook lifecycle management, as transitioning playbooks from development to production currently feels cumbersome and requires more manual effort than I would prefer."

More Splunk SOAR cons

Pricing and Cost Advice

Information not available

"Pricing is fine compared to other solutions."

"Considering all the features of Fortinet FortiSOAR, I think it has a good price."

"Fortinet FortiSOAR is expensive."

"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."

"Fortinet FortiSOAR is an expensive solution."

"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."

"The solution offers both licensing and subscription models that are similar in price to other products."

"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."

"Splunk SOAR is an expensive solution for an organization of our size."

"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."

"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."

"Splunk SOAR is more expensive compared to other options for SOAR."

"It's very overpriced because it is based on the number of users. There is no bulk licensing."

"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."

"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."

"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."

More Splunk SOAR pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Comms Service Provider

10%

Construction Company

10%

Manufacturing Company

Financial Services Firm

11%

Computer Software Company

Healthcare Company

Outsourcing Company

Financial Services Firm

12%

Manufacturing Company

Computer Software Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	5
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	8
Large Enterprise	40

Questions from the Community

What needs improvement with Torq?

To improve alert handling capability, there are ready-to-use playbooks available, but there are very few. Torq should...

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What is your primary use case for Torq?

Torq is primarily used for security operations, mainly for the SOC team. I develop use cases based on requirements fr...

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What advice do you have for others considering Torq?

The maintenance side is very good because we are using the product to reduce activities. For instance, sometimes ther...

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What is your experience regarding pricing and costs for Fortinet FortiSOAR?

The product is expensive, but it is a value-for-money product. It is a good product to invest in, eventually securing...

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What needs improvement with Fortinet FortiSOAR?

Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet th...

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What is your primary use case for Fortinet FortiSOAR?

I have been working in my field for almost four years, but right now I am not using it because my current company is ...

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What is your experience regarding pricing and costs for Splunk Phantom?

My experience with pricing, setup cost, and licensing is that it is perfectly acceptable, helping us significantly wi...

See all answers

What needs improvement with Splunk Phantom?

From the improvement point of view regarding Splunk SOAR, I suggest including more types of LLM models such as autono...

See all answers

What is your primary use case for Splunk Phantom?

The use cases that I work with mostly in Splunk SOAR include phishing email responses automation, where Splunk detect...

See all answers

Comparisons

Tines vs Torq

Compared 26% of the time

Blink Ops vs Torq

Compared 11% of the time

Palo Alto Networks Cortex XSOAR vs Torq

Compared 10% of the time

Swimlane vs Torq

Compared 8% of the time

Google Security Operations vs Torq

Compared 3% of the time

More Torq Competitors

Palo Alto Networks Cortex XSOAR vs Fortinet FortiSOAR

Compared 21% of the time

Securonix SOAR vs Fortinet FortiSOAR

Compared 8% of the time

D3 Security vs Fortinet FortiSOAR

Compared 6% of the time

Microsoft Sentinel vs Fortinet FortiSOAR

Compared 4% of the time

Google Security Operations vs Fortinet FortiSOAR

Compared 4% of the time

More Fortinet FortiSOAR Competitors

Palo Alto Networks Cortex XSOAR vs Splunk SOAR

Compared 12% of the time

Tines vs Splunk SOAR

Compared 7% of the time

ServiceNow Security Operations vs Splunk SOAR

Compared 6% of the time

Google Security Operations vs Splunk SOAR

Compared 6% of the time

VMware Carbon Black Cloud vs Splunk SOAR

Compared 5% of the time

More Splunk SOAR Competitors

Product Reports

Buyer's Guide

Torq

May 2026

Download Torq product report

Buyer's Guide

Fortinet FortiSOAR

May 2026

Download Fortinet FortiSOAR product report

Buyer's Guide

Splunk SOAR

May 2026

Download Splunk SOAR product report

Also Known As

No data available

CyberSponse, FortiSOAR

Phantom

Overview

Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.

Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.

What are the key features of Torq?

Adaptive Agentic Insights: Provides real-time threat intelligence tailored to specific security challenges.
Automation: Automates responses to security incidents, minimizing manual intervention requirements.
Threat Lifecycle Management: Comprehensive handling of threats from detection to remediation.
Telemetry Aggregation: Integrates data across platforms for a unified security overview.

Why consider Torq based on reviews?

Efficiency: Users notice significant reductions in time spent managing threats.
Risk Reduction: Enhanced ability to identify and address critical threats promptly.
Resource Optimization: Allows teams to allocate effort to other critical tasks by reducing manual security operations.
Scalability: Adaptable to meet the demands of growing or changing infrastructures.

In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.

Torq

Fortinet FortiSOAR offers a comprehensive platform for automating and managing security operations. It streamlines cyber incident response and integrates with existing security systems for effective threat detection and remediation.

FortiSOAR is designed to enhance security operations through its automation capabilities and seamless platform integration. Its playbooks allow for quick response and efficient policy application, simplifying incident management and network security tasks. The centralized analytics and intuitive dashboards support threat intelligence management and workflow automation. Despite its benefits, FortiSOAR has areas for improvement, such as third-party integration, user-friendliness, and a high learning curve which affects playbook creation. Documentation and technical support need enhancement to facilitate better user experience, along with refining its pricing model and improving orchestration with network devices.

What are the top features of Fortinet FortiSOAR?

Playbooks: Enable rapid response and streamlined policy application.
Centralized Analytics: Provides comprehensive insights for effective threat management.
Automation Support: Simplifies incident management and network security tasks.
Integration: Offers seamless connectivity with diverse platforms via built-in connectors.
User-Friendly Dashboards: Facilitates intuitive navigation and display of essential data.

What benefits or ROI should users look for in reviews?

Reduced Human Error: Automates tasks like incident validation and IP blocking.
Enhanced Threat Intelligence: Improves security through SIEM compatibility and comprehensive monitoring.
Streamlined Workflows: Automates processes like ticket processing and system isolation.

Fortinet FortiSOAR is utilized across industries for its ability to manage security operations and case management efficiently. In sectors such as finance and healthcare, FortiSOAR automates responses to cyber threats, aiding in compliance and data protection. Its integration with security technologies supports robust threat intelligence, vital for sectors that process sensitive information.

Fortinet

Splunk SOAR focuses on automating security operations with seamless third-party integrations and customizable workflows, enhancing incident response and threat management.

Splunk SOAR offers robust playbook automation and powerful API connectivity, allowing organizations to streamline workflows and integrate extensively with tools like Salesforce and ServiceNow. With its capabilities in real-time data visualization and automated threat responses, it significantly enhances security and reduces manual efforts. Users appreciate the ease of creating playbooks, which reduces mean time to detect and resolve. However, attention to its integration challenges with Microsoft products, the need for more playbooks, and improved customization tools is necessary. Enhancements in the development process, visibility, scalability, and case management options are also beneficial. Improving documentation and training resources would add more depth and accessibility.

What are the top features of Splunk SOAR?

Third-party integrations: Supports extensive integration with tools like Salesforce and ServiceNow.
Playbook automation: Facilitates easy creation and management of automated workflows.
Customizable workflows: Offers Python-based customization for tailored security operations.
API connectivity: Powerful API support for seamless tool consolidation and streamlined workflows.
Data visualization: Provides real-time data visualization for enhanced situational awareness.

What benefits or ROI users should consider?

Operational efficiency: Reduces mean time to detect and resolve incidents through automation.
Manual effort reduction: Automates threat responses, minimizing manual workload in security operations.
Enhanced security: Offers end-to-end visibility and automated threat mitigation processes.
Time savings: Optimizes processes and improves response efficiency in cybersecurity operations.

Organizations implement Splunk SOAR in industries to automate tasks in Security Operation Centers, addressing incidents such as phishing, brute force, and ransomware. It integrates with third-party applications for threat intelligence enrichment, commonly deployed both on-premise and cloud, enhancing cybersecurity efforts.

Splunk

Sample Customers

Information Not Available

Recorded Future, Blackstone

Buyer's Guide

Fortinet FortiSOAR vs. Splunk SOAR

April 2026

Free Report: Fortinet FortiSOAR vs. Splunk SOAR

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