Fortinet FortiSOAR vs Splunk SOAR comparison

Fortinet and Splunk are both solutions in the Security Orchestration Automation and Response (SOAR) category. Fortinet is ranked #8 with an average rating of 7.8, while Splunk is ranked #1 with an average rating of 8.3. Fortinet holds a 3.8% mindshare in SOAR, compared to Splunk’s 7.1% mindshare. Additionally, 73% of Fortinet users are willing to recommend the solution, compared to 90% of Splunk users who would recommend it.

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Executive SummaryUpdated on Mar 29, 2026

Fortinet FortiSOAR and Splunk SOAR compete in the security operations category, with Splunk having the edge due to its extensive feature set which is highly valued for comprehensive functionality.

Features: Fortinet FortiSOAR includes customizable dashboards, integrations, and a dynamic case management feature, offering valuable tools for tailored security environments. Splunk SOAR excels with powerful automation capabilities, expansive integration options, and a mature orchestration module, enhancing incident response management.

Room for Improvement: Fortinet FortiSOAR could improve by enhancing its AI integration, expanding its playbook capabilities, and reducing the complexity of configuration. Splunk SOAR could benefit from optimizing its resource consumption, improving support for non-ITSM processes, and simplifying playbook creation to be more user-friendly.

Ease of Deployment and Customer Service: Fortinet FortiSOAR provides flexible deployment models and responsive customer service, facilitating smoother setup for users needing support. Splunk SOAR, on the other hand, offers a structured deployment process and extensive resources, standing out with thorough guidance and documentation.

Pricing and ROI: Fortinet FortiSOAR typically presents lower initial setup costs, appealing to budget-conscious buyers and showing strong ROI via efficient scalability. Splunk SOAR has a higher setup cost but users find it justifiable due to its robust features, which contribute to a strong ROI, emphasizing its comprehensive functionality.

To learn more, read our detailed Fortinet FortiSOAR vs. Splunk SOAR Report (Updated: April 2026).

Buyer's Guide

Fortinet FortiSOAR vs. Splunk SOAR

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Torq

Mindshare comparison

As of June 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.8%, down from 5.5% compared to the previous year. The mindshare of Fortinet FortiSOAR is 3.8%, down from 4.5% compared to the previous year. The mindshare of Splunk SOAR is 7.1%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Orchestration Automation and Response (SOAR) Mindshare Distribution
Product	Mindshare (%)
Splunk SOAR	7.1%
Torq	3.8%
Fortinet FortiSOAR	3.8%
Other	85.3%

Security Orchestration Automation and Response (SOAR)

Featured Reviews

AdityaDesai

Solutions Architect at Swimlane

Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency

Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.

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VIJAICYRIAC

Director at Movate

Automated playbooks have reduced response times and provided deeper threat analytics

The effectiveness of Fortinet FortiSOAR playbooks is that they minimize the mean time to response and MTTR, and I think more automation is required to improve the response time. I am working with the Dynamic Case Management feature, and it is dynamic. The Dynamic Case Management feature is more helpful for us to get real-time anomalies and identify the threats. It also assists in real-time response, so it is helpful.

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Shiboo Suren

Manager cybersecurity at Hexion Inc.

Automates threat response and reduces investigation time but needs better threat intelligence integration

One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Under one SOC tool in Torq, analysts get to know everything within the context of an alert or incident they are working on, and this ability to view the whole picture within Torq is one of the major breakthroughs and best offerings of Torq."

"Torq has helped a lot regarding SOC analyst efficiency."

"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."

"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."

"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."

"What I appreciate most about Torq is that it is an essential part of our system."

"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."

"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."

More Torq pros

"We use the product for security."

"The initial setup is straightforward."

"The good news is that FortiSOAR is not hard to maintain. If you prepared well and deployed strong initially, then maintenance will take half an hour every other week, not more than that. A single person can do it."

"The most valuable feature of Fortinet FortiSOAR is the playbook, which has to be defined to apply the policies."

"The product can be automated for network security purposes. The solution offers a great security automation response."

"The most valuable features are the playbooks that allow you to take action immediately after the approval of the analytics and anomalies."

"It is a scalable solution...The implementation phase of the product was not tough or difficult."

"The fabrication, management, and communication across a single platform is beautiful."

More Fortinet FortiSOAR pros

"Splunk SOAR is more user-friendly than those tools and provides more precise and advanced information that we require to analyze whether a case is a true positive or false positive."

"The most valuable features of Splunk SOAR are the easy integration with other solutions, including other Splunk solutions. The most important playbooks we need on the market come already on the Frontend. However, nowadays, Splunk changed its name, it's not Frontend anymore, it's Splunk Store. This is a very strong point."

"I'm just a beginner on the solution and it's pretty easy for me to use."

"It's pretty easy when it comes to setting up assets. If you want to fetch emails or call a REST API, you can set up an asset and grab that information."

"Our customers find it easy to conduct searches and consider it an excellent content management system."

"The ability to automate Splunk SOAR and customize the playbook use cases is the most valuable feature and is very exciting for me."

"The tool's most valuable feature is its searchability and ease of action on the logs. I can easily search within the logs and take action on them, and I can trace them back to my environment because the way the logs are written is very helpful for us."

"The most valuable feature is the API connector, depending on how it's formatted and who made the actual app offering for it. The REST API is my favorite component. It's very easy to use. The filters are also really valuable. Those are the two primary features but I enjoy using the rest of it."

More Splunk SOAR pros

Cons

"I wish Torq's AI assistant for building templated workflows from scratch worked better; when you start with a blank slate, asking AI to help you build or template the workflow out does not go well."

"Regarding the pricing of Torq, I would say it is expensive."

"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."

"The initial deployment of Torq was not easy."

"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."

"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."

"Torq does extensive marketing saying that SOAR is dead and markets itself as an all-in-one solution, but this is not actually true."

"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."

More Torq cons

"Fortinet FortiSOAR should add more documentation for some use cases."

"Fortinet's tech support overall is not great when they are at their best."

"Fortinet FortiSOAR's dashboard is not easy to understand."

"The area that needs improvement is integration with multiple third-party vendors."

"The technology and integrations are important so should continue to be enhanced."

"Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet the AI-based threats that are out there."

"The solution lacks proper documentation, so we have to test and trial each playbook and integration."

"The UI design of the solution needs to be changed since it can get difficult for a newbie to operate."

More Fortinet FortiSOAR cons

"They should integrate Splunk Enterprise Security better into Splunk Cloud."

"While there have been improvements to the investigation process, particularly with the playbook data, the current log review method is cumbersome."

"There is some homework to be done before you can really properly use Splunk SOAR. Resolution times could be faster in terms of support."

"Splunk SOAR does not help me reduce my security event volume; in fact, it makes them massive."

"The scalability could be better."

"The solution is a bit more expensive than other offerings."

"The Splunk SOAR case management feature lacks some of the functionalities like the possibility to fully customize the fields for the tickets/events and create custom statuses."

"We have playbooks written to extract these events and put them into the workflow since it wasn't structured as expected. It was a miss for us. We couldn't figure out why it broke or what actually happened there. It was something in this feed with legitimate and security events, so we tried to understand the names and what we would call them."

More Splunk SOAR cons

Pricing and Cost Advice

Information not available

"Considering all the features of Fortinet FortiSOAR, I think it has a good price."

"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."

"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."

"Fortinet FortiSOAR is expensive."

"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."

"The solution offers both licensing and subscription models that are similar in price to other products."

"Fortinet FortiSOAR is an expensive solution."

"Pricing is fine compared to other solutions."

"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."

"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."

"Splunk SOAR is more expensive compared to other options for SOAR."

"I don't know the exact price, but for my region, it is very expensive."

"The cost is high and the licensing is on an annual basis."

"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."

"The tool is not cheap."

"Splunk SOAR is moderately priced, neither cheap nor overly expensive."

More Splunk SOAR pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Comms Service Provider

10%

Construction Company

10%

Manufacturing Company

Financial Services Firm

11%

Computer Software Company

Healthcare Company

Outsourcing Company

Financial Services Firm

12%

Manufacturing Company

Computer Software Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	5
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	8
Large Enterprise	39

Questions from the Community

What needs improvement with Torq?

To improve alert handling capability, there are ready-to-use playbooks available, but there are very few. Torq should...

See all answers

What is your primary use case for Torq?

Torq is primarily used for security operations, mainly for the SOC team. I develop use cases based on requirements fr...

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What advice do you have for others considering Torq?

The maintenance side is very good because we are using the product to reduce activities. For instance, sometimes ther...

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What is your experience regarding pricing and costs for Fortinet FortiSOAR?

The product is expensive, but it is a value-for-money product. It is a good product to invest in, eventually securing...

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What needs improvement with Fortinet FortiSOAR?

Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet th...

See all answers

What is your primary use case for Fortinet FortiSOAR?

I have been working in my field for almost four years, but right now I am not using it because my current company is ...

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What is your experience regarding pricing and costs for Splunk Phantom?

My experience with pricing, setup cost, and licensing is that it is perfectly acceptable, helping us significantly wi...

See all answers

What needs improvement with Splunk Phantom?

From the improvement point of view regarding Splunk SOAR, I suggest including more types of LLM models such as autono...

See all answers

What is your primary use case for Splunk Phantom?

The use cases that I work with mostly in Splunk SOAR include phishing email responses automation, where Splunk detect...

See all answers

Comparisons

Tines vs Torq

Compared 26% of the time

Blink Ops vs Torq

Compared 11% of the time

Palo Alto Networks Cortex XSOAR vs Torq

Compared 10% of the time

Swimlane vs Torq

Compared 8% of the time

Google Security Operations vs Torq

Compared 3% of the time

More Torq Competitors

Palo Alto Networks Cortex XSOAR vs Fortinet FortiSOAR

Compared 21% of the time

Securonix SOAR vs Fortinet FortiSOAR

Compared 8% of the time

D3 Security vs Fortinet FortiSOAR

Compared 6% of the time

Microsoft Sentinel vs Fortinet FortiSOAR

Compared 4% of the time

Rapid7 InsightConnect vs Fortinet FortiSOAR

Compared 4% of the time

More Fortinet FortiSOAR Competitors

Palo Alto Networks Cortex XSOAR vs Splunk SOAR

Compared 12% of the time

Tines vs Splunk SOAR

Compared 7% of the time

ServiceNow Security Operations vs Splunk SOAR

Compared 6% of the time

Google Security Operations vs Splunk SOAR

Compared 6% of the time

VMware Carbon Black Cloud vs Splunk SOAR

Compared 5% of the time

More Splunk SOAR Competitors

Product Reports

Buyer's Guide

Torq

May 2026

Download Torq product report

Buyer's Guide

Fortinet FortiSOAR

May 2026

Download Fortinet FortiSOAR product report

Buyer's Guide

Splunk SOAR

May 2026

Download Splunk SOAR product report

Also Known As

No data available

CyberSponse, FortiSOAR

Phantom

Overview

Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.

Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.

What are the key features of Torq?

Adaptive Agentic Insights: Provides real-time threat intelligence tailored to specific security challenges.
Automation: Automates responses to security incidents, minimizing manual intervention requirements.
Threat Lifecycle Management: Comprehensive handling of threats from detection to remediation.
Telemetry Aggregation: Integrates data across platforms for a unified security overview.

Why consider Torq based on reviews?

Efficiency: Users notice significant reductions in time spent managing threats.
Risk Reduction: Enhanced ability to identify and address critical threats promptly.
Resource Optimization: Allows teams to allocate effort to other critical tasks by reducing manual security operations.
Scalability: Adaptable to meet the demands of growing or changing infrastructures.

In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.

Torq

Fortinet FortiSOAR offers a comprehensive platform for automating and managing security operations. It streamlines cyber incident response and integrates with existing security systems for effective threat detection and remediation.

FortiSOAR is designed to enhance security operations through its automation capabilities and seamless platform integration. Its playbooks allow for quick response and efficient policy application, simplifying incident management and network security tasks. The centralized analytics and intuitive dashboards support threat intelligence management and workflow automation. Despite its benefits, FortiSOAR has areas for improvement, such as third-party integration, user-friendliness, and a high learning curve which affects playbook creation. Documentation and technical support need enhancement to facilitate better user experience, along with refining its pricing model and improving orchestration with network devices.

What are the top features of Fortinet FortiSOAR?

Playbooks: Enable rapid response and streamlined policy application.
Centralized Analytics: Provides comprehensive insights for effective threat management.
Automation Support: Simplifies incident management and network security tasks.
Integration: Offers seamless connectivity with diverse platforms via built-in connectors.
User-Friendly Dashboards: Facilitates intuitive navigation and display of essential data.

What benefits or ROI should users look for in reviews?

Reduced Human Error: Automates tasks like incident validation and IP blocking.
Enhanced Threat Intelligence: Improves security through SIEM compatibility and comprehensive monitoring.
Streamlined Workflows: Automates processes like ticket processing and system isolation.

Fortinet FortiSOAR is utilized across industries for its ability to manage security operations and case management efficiently. In sectors such as finance and healthcare, FortiSOAR automates responses to cyber threats, aiding in compliance and data protection. Its integration with security technologies supports robust threat intelligence, vital for sectors that process sensitive information.

Fortinet

Splunk SOAR focuses on automating security operations with seamless third-party integrations and customizable workflows, enhancing incident response and threat management.

Splunk SOAR offers robust playbook automation and powerful API connectivity, allowing organizations to streamline workflows and integrate extensively with tools like Salesforce and ServiceNow. With its capabilities in real-time data visualization and automated threat responses, it significantly enhances security and reduces manual efforts. Users appreciate the ease of creating playbooks, which reduces mean time to detect and resolve. However, attention to its integration challenges with Microsoft products, the need for more playbooks, and improved customization tools is necessary. Enhancements in the development process, visibility, scalability, and case management options are also beneficial. Improving documentation and training resources would add more depth and accessibility.

What are the top features of Splunk SOAR?

Third-party integrations: Supports extensive integration with tools like Salesforce and ServiceNow.
Playbook automation: Facilitates easy creation and management of automated workflows.
Customizable workflows: Offers Python-based customization for tailored security operations.
API connectivity: Powerful API support for seamless tool consolidation and streamlined workflows.
Data visualization: Provides real-time data visualization for enhanced situational awareness.

What benefits or ROI users should consider?

Operational efficiency: Reduces mean time to detect and resolve incidents through automation.
Manual effort reduction: Automates threat responses, minimizing manual workload in security operations.
Enhanced security: Offers end-to-end visibility and automated threat mitigation processes.
Time savings: Optimizes processes and improves response efficiency in cybersecurity operations.

Organizations implement Splunk SOAR in industries to automate tasks in Security Operation Centers, addressing incidents such as phishing, brute force, and ransomware. It integrates with third-party applications for threat intelligence enrichment, commonly deployed both on-premise and cloud, enhancing cybersecurity efforts.

Splunk

Sample Customers

Information Not Available

Recorded Future, Blackstone

Buyer's Guide

Fortinet FortiSOAR vs. Splunk SOAR

April 2026

Free Report: Fortinet FortiSOAR vs. Splunk SOAR

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