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Fortinet FortiSOAR vs Splunk SOAR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
7
Ranking in other categories
AI-SOC (3rd), AI-Powered Security Automation (2nd)
Fortinet FortiSOAR
Ranking in Security Orchestration Automation and Response (SOAR)
8th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Splunk SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
57
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.8%, down from 5.3% compared to the previous year. The mindshare of Fortinet FortiSOAR is 4.2%, up from 4.2% compared to the previous year. The mindshare of Splunk SOAR is 7.6%, up from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Splunk SOAR7.6%
Torq3.8%
Fortinet FortiSOAR4.2%
Other84.4%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
VIJAICYRIAC - PeerSpot reviewer
Director at Movate
Automated playbooks have reduced response times and provided deeper threat analytics
The effectiveness of Fortinet FortiSOAR playbooks is that they minimize the mean time to response and MTTR, and I think more automation is required to improve the response time. I am working with the Dynamic Case Management feature, and it is dynamic. The Dynamic Case Management feature is more helpful for us to get real-time anomalies and identify the threats. It also assists in real-time response, so it is helpful.
SS
Manager cybersecurity at Hexion Inc.
Automates threat response and reduces investigation time but needs better threat intelligence integration
One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"What I appreciate most about Torq is that it is an essential part of our system."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"It's great that the solution is integrated with FortiAnalyzer."
"Fortinet FortiSOAR is a very interactive and user-friendly solution."
"The good news is that FortiSOAR is not hard to maintain. If you prepared well and deployed strong initially, then maintenance will take half an hour every other week, not more than that. A single person can do it."
"The solution automates everything using the playbooks and pre-deployed response mitigation scenarios."
"We use the product for security."
"The most valuable feature of Fortinet FortiSOAR is the playbook, which has to be defined to apply the policies."
"My final rating for Fortinet FortiSOAR would be 10 out of 10, where one is bad and ten is good."
"The product is expensive, but it is a value-for-money product, a good product to invest in, eventually securing your environment and helping to protect against untoward security incidents."
"It's pretty easy when it comes to setting up assets. If you want to fetch emails or call a REST API, you can set up an asset and grab that information."
"Splunk SOAR allows us to connect to multiple platforms, whether they are networks, security, or observability."
"It helps increase efficiency and productivity."
"SOAR allows custom code to be written and integrates with various technologies through pre-built apps like Windows Remote Management or custom apps we can build ourselves like a secret retrieval app from our vault."
"Technical support is helpful."
"I'm just a beginner on the solution and it's pretty easy for me to use."
"Splunk SOAR helps reduce my mean time to detect significantly and enhances it very well; it reduces the mean time to detect by approximately 70%."
"When you design a playbook, you can integrate multiple log sources and define rules... After that, the platform automatically compiles all these activities and, based on the results, the analyst only has to indicate whether the result is a true or false positive. That reduces the time and effort involved."
 

Cons

"Regarding the pricing of Torq, I would say it is expensive."
"The initial deployment of Torq was not easy."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"The initial deployment of Torq was not easy."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet the AI-based threats that are out there."
"Fortinet FortiSOAR's dashboard is not easy to understand."
"FortiSOAR needs to improve the response time for executing playbooks."
"The tool's user interface is an area of concern where improvements are needed."
"Fortinet is good, however, as they get into security analytics, while their support is okay, sometimes it requires some hand-holding and their response is probably not as good as Palo Alto."
"I have found that Fortinet FortiSOAR needs a lot of improvement. The Orchestration needs to be improved."
"The solution’s pricing could be improved."
"The solution doesn't connect well with the network devices."
"The number of playbooks on offer should be increased."
"We've had trouble implementing the solution with Microsoft products. There seems to be an integration gap."
"The technical support for the Splunk SIEM solution was average."
"To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management."
"It would be ideal if we could automate processes even more."
"They can improve on what they are currently doing. They can provide more playbooks or at least template playbooks that are in their repository."
"The UI can be more customizable for the clients."
"The scalability could be better."
 

Pricing and Cost Advice

Information not available
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"The solution offers both licensing and subscription models that are similar in price to other products."
"Fortinet FortiSOAR is an expensive solution."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"Pricing is fine compared to other solutions."
"Fortinet FortiSOAR is expensive."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"Splunk SOAR is more expensive compared to other options for SOAR."
"Splunk SOAR is an expensive solution for an organization of our size."
"The cost is high and the licensing is on an annual basis."
"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."
"The tool is not cheap."
"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."
"I found the price of Splunk SOAR to be good."
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
10%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
11%
Computer Software Company
9%
Healthcare Company
7%
Comms Service Provider
6%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise36
 

Questions from the Community

What needs improvement with Torq?
This is exactly what we discussed two days ago with the Torq team. We told them where we want to see improvements. Fo...
What is your primary use case for Torq?
I use Torq as my case management and alert system. Working as a SOC analyst, the first thing I do every morning is ge...
What advice do you have for others considering Torq?
I would definitely recommend Torq. I have no doubt, really. When we looked for another vendor, Torq really answered a...
What do you like most about Fortinet FortiSOAR?
Fortinet FortiSOAR is a very interactive and user-friendly solution.
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
The product is expensive, but it is a value-for-money product. It is a good product to invest in, eventually securing...
What needs improvement with Fortinet FortiSOAR?
Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet th...
What is your experience regarding pricing and costs for Splunk Phantom?
My experience with pricing, setup cost, and licensing is that it is perfectly acceptable, helping us significantly wi...
What needs improvement with Splunk Phantom?
Sometimes it lags when I am working on multiple things. Apart from that, every feature is useful. Integration is an a...
What is your primary use case for Splunk Phantom?
We have been using Splunk SOAR for analyzing threats and mitigating issues in cybersecurity. We provide input and SQL...
 

Also Known As

No data available
CyberSponse, FortiSOAR
Phantom
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Recorded Future, Blackstone
Find out what your peers are saying about Fortinet FortiSOAR vs. Splunk SOAR and other solutions. Updated: March 2026.
886,174 professionals have used our research since 2012.