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Fortinet FortiSOAR vs Splunk SOAR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
9
Ranking in other categories
AI-SOC (2nd), AI-Powered Security Automation (2nd)
Fortinet FortiSOAR
Ranking in Security Orchestration Automation and Response (SOAR)
8th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Splunk SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
59
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.7%, down from 5.4% compared to the previous year. The mindshare of Fortinet FortiSOAR is 4.0%, down from 4.3% compared to the previous year. The mindshare of Splunk SOAR is 7.4%, up from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Splunk SOAR7.4%
Torq3.7%
Fortinet FortiSOAR4.0%
Other84.9%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
VIJAICYRIAC - PeerSpot reviewer
Director at Movate
Automated playbooks have reduced response times and provided deeper threat analytics
The effectiveness of Fortinet FortiSOAR playbooks is that they minimize the mean time to response and MTTR, and I think more automation is required to improve the response time. I am working with the Dynamic Case Management feature, and it is dynamic. The Dynamic Case Management feature is more helpful for us to get real-time anomalies and identify the threats. It also assists in real-time response, so it is helpful.
SS
Manager cybersecurity at Hexion Inc.
Automates threat response and reduces investigation time but needs better threat intelligence integration
One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"Torq has helped a lot regarding SOC analyst efficiency."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"The product is expensive, but it is a value-for-money product, a good product to invest in, eventually securing your environment and helping to protect against untoward security incidents."
"The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India."
"The most valuable features are the playbooks that allow you to take action immediately after the approval of the analytics and anomalies."
"It has a quick detection and response time."
"The playbook and the dashboard of FortiSOAR are really informative."
"It is a scalable solution...The implementation phase of the product was not tough or difficult."
"The most fascinating aspect of FortiSOAR is its modern and simple to understand and operate dashboards."
"I like that the solution is integrated with FortiAnalyzer, it's the best feature."
"The customizable playbook is the most valuable aspect of the solution."
"Splunk SOAR helps reduce my mean time to detect significantly and enhances it very well; it reduces the mean time to detect by approximately 70%."
"SOAR allows custom code to be written and integrates with various technologies through pre-built apps like Windows Remote Management or custom apps we can build ourselves like a secret retrieval app from our vault."
"Splunk SOAR is really saving my time."
"The most valuable feature of the solution is the playbook automation just because it allows us to reduce the manual actions that SOC has to handle."
"I like the integration capabilities of Phantom; it has a lot of integrations with other products, its searching methodologies are also good, and it is easy to understand and easy to create playbooks."
"I'm just a beginner on the solution and it's pretty easy for me to use."
"In terms of time savings in threat responses, as a team, we save more than 30%, estimated around 30-40%."
 

Cons

"Regarding the pricing of Torq, I would say it is expensive."
"The initial deployment of Torq was not easy."
"The initial deployment of Torq was not easy."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"Fortinet is good, however, as they get into security analytics, while their support is okay, sometimes it requires some hand-holding and their response is probably not as good as Palo Alto."
"The solution lacks proper documentation, so we have to test and trial each playbook and integration."
"The licensing model could be better."
"The solution’s pricing could be improved."
"The area that needs improvement is integration with multiple third-party vendors."
"I have found that Fortinet FortiSOAR needs a lot of improvement. The orchestration needs to be improved and most of its functionalities are yet to be operational, I have tried to click on the icons but they do not work."
"The tool's user interface is an area of concern where improvements are needed."
"We need more fine-tuning for ChatGPT, especially when creating connectors."
"Splunk SOAR follows very flat pricing and most of the time it's very high when compared to the other competitors."
"It would be nice if we could put it on other search heads, not just Enterprise Security."
"Some of the training materials are on a basic level."
"While I appreciate Splunk SOAR, there are areas for improvement, notably regarding the CI/CD pipeline for playbook lifecycle management, as transitioning playbooks from development to production currently feels cumbersome and requires more manual effort than I would prefer."
"I'd rate Splunk's technical support around five because compared to IBM QRadar, their support is much better. I feel Splunk should enhance their support, as it appears lacking, especially considering the costs associated with higher licenses."
"It would be ideal for us if Splunk SOAR could integrate with Teams."
"To make Splunk SOAR more usable, the tool needs to be simplified."
"It currently lacks simulation features, which are important for me for creating a playbook."
 

Pricing and Cost Advice

Information not available
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"Pricing is fine compared to other solutions."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"Fortinet FortiSOAR is an expensive solution."
"Fortinet FortiSOAR is expensive."
"The solution offers both licensing and subscription models that are similar in price to other products."
"The licensing cost is reasonable."
"The cost is high and the licensing is on an annual basis."
"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."
"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."
"Splunk SOAR is more expensive compared to other options for SOAR."
"It's very overpriced because it is based on the number of users. There is no bulk licensing."
"Splunk SOAR is moderately priced, neither cheap nor overly expensive."
"Splunk SOAR is an expensive solution for an organization of our size."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
10%
Comms Service Provider
9%
Manufacturing Company
9%
Financial Services Firm
11%
Computer Software Company
9%
Comms Service Provider
6%
Healthcare Company
6%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise4
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise38
 

Questions from the Community

What needs improvement with Torq?
This is exactly what we discussed two days ago with the Torq team. We told them where we want to see improvements. Fo...
What is your primary use case for Torq?
I use Torq as my case management and alert system. Working as a SOC analyst, the first thing I do every morning is ge...
What advice do you have for others considering Torq?
I would definitely recommend Torq. I have no doubt, really. When we looked for another vendor, Torq really answered a...
What do you like most about Fortinet FortiSOAR?
Fortinet FortiSOAR is a very interactive and user-friendly solution.
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
The product is expensive, but it is a value-for-money product. It is a good product to invest in, eventually securing...
What needs improvement with Fortinet FortiSOAR?
Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet th...
What is your experience regarding pricing and costs for Splunk Phantom?
My experience with pricing, setup cost, and licensing is that it is perfectly acceptable, helping us significantly wi...
What needs improvement with Splunk Phantom?
From the improvement point of view regarding Splunk SOAR, I suggest including more types of LLM models such as autono...
What is your primary use case for Splunk Phantom?
The use cases that I work with mostly in Splunk SOAR include phishing email responses automation, where Splunk detect...
 

Also Known As

No data available
CyberSponse, FortiSOAR
Phantom
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Recorded Future, Blackstone
Find out what your peers are saying about Fortinet FortiSOAR vs. Splunk SOAR and other solutions. Updated: April 2026.
895,399 professionals have used our research since 2012.