The most valuable features are the Splunk SOAR apps and playbooks.
Splunk SOAR offers robust automation and orchestration, saving analysts' time by reducing manual actions. Its praised integration flexibility with security and IT applications includes a library of pre-built and customizable playbooks to enhance productivity. API and REST integrations improve workflow management. However, API connectivity needs enhancements, documentation improvements are necessary, integration with identity solutions is insufficient, playbook development is complex, and costs can be prohibitive for smaller organizations.