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Splunk SOAR vs ThreatConnect Threat Intelligence Platform (TIP) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Torq users reported reduced alert management time with automation, enhancing productivity and showing potential for $600,000 annual ROI.
Sentiment score
5.0
Splunk SOAR enhances ROI and efficiency by automating tasks, saving time, and integrating into systems for improved operations.
Sentiment score
7.5
Organizations improved trust, sales, and efficiency with ThreatConnect, reducing costs and response times while mitigating false positives.
Since we started working with Torq, I am handling much fewer alerts. It is becoming really easy for me to handle an alert.
SOC Analyst at AppsFlyer
We have seen a return on investment, targeting a $600,000 ROI for the year.
Cyber Security Engineer at a real estate/law firm with 5,001-10,000 employees
By the time we officially bought Torq, we already had two workflows that were very helpful to us.
CyberSecurity Engineer at a real estate/law firm with 10,001+ employees
Since deploying Splunk SOAR, there has been a notable reduction in time spent on monotonous security tasks, which I estimate to be around 95%, enabling my team to focus on more strategic initiatives.
Identity and Access Management Specialist at a university with 10,001+ employees
We've seen a decrease in false positives and a significant increase in our containment.
Cyber Security Network Security Engineer at Cirrus Logic
Monthly, around 300 hours of effort, it is saving with Splunk SOAR.
Manager cybersecurity at Hexion Inc.
We have reduced manual analyst effort by thirty to forty percent.
Technical Consultant at ProTechmanize Solutions (P) Ltd.
This trust has led to an increase in sales because customers are confident we can protect their data.
Program associate at IMAGINE HER
 

Customer Service

Sentiment score
7.3
Torq offers highly rated customer service, known for quick, effective responses and knowledgeable support, though feature requests may delay.
Sentiment score
6.4
Splunk SOAR receives high praise for responsive support and community resources, but improvement is needed for niche telecom and IoT issues.
Sentiment score
7.5
ThreatConnect TIP customer service is responsive and knowledgeable, providing highly rated support despite occasional time zone delays.
My impression of their technical support during the initial setup was that they were helpful, responded within a reasonable timeframe, and provided exactly what we needed.
Security Consultant at Integrity360
The speed and quality of their answers have been pretty good, as I usually get a response within 24 hours, and they follow up well.
CyberSecurity Engineer at a real estate/law firm with 10,001+ employees
We can always get an answer, and the support team are experts in their own system.
Director Of Cyber Security at a tech vendor with 501-1,000 employees
Discovering different troubleshooting methods is harder to do with Splunk SOAR than with Enterprise Security or other Splunk services.
Cyber Security Network Security Engineer at Cirrus Logic
We always have a customer support representative who will come in the picture and help us to direct any ticket or any issue that we are facing to the right team.
Manager cybersecurity at Hexion Inc.
I have worked with Splunk SOAR's technical support or customer service, which I find to be as perfect as Splunk SIEM
Global Head Of Security Architecture Digital & Technology at Aramex
They have been responsive, knowledgeable, and helpful.
Technical Consultant at ProTechmanize Solutions (P) Ltd.
I just like their customer support because, within a short period of contacting them, they are able to help navigate issues.
Program associate at IMAGINE HER
 

Scalability Issues

Sentiment score
6.4
Torq is praised for impressive scalability, adaptability, and effective workflow management, though requires careful management with large workflows.
Sentiment score
6.6
Splunk SOAR is scalable, integrating tools seamlessly to improve efficiency and reduce workloads in varying organization sizes.
Sentiment score
7.5
ThreatConnect TIP scales efficiently, managing data and users seamlessly, ensuring robust performance and flexibility for growing organizations.
Our case management is super scalable.
CyberSecurity Engineer at a real estate/law firm with 10,001+ employees
In terms of scalability, you can do as long as you can build it, and they can support it.
Director Of Cyber Security at a tech vendor with 501-1,000 employees
Regarding the ability of the solution to grow in your work environment, if it is scalable, if it fits your business requirements, and if there is room to scale up, the answer is yes, for sure.
Global IT Director at OpenWeb
This solution is very much scalable, so I would rate it a ten.
Citius Tech at a outsourcing company with 5,001-10,000 employees
It can be extended and adapted as necessary.
Splunk/SOAR Engineer
Regarding scalability, I find it to be a nine, as we have had no issues with scaling Splunk SOAR.
Advance Data Engineer(Cyber Security) at Novo Nordisk
ThreatConnect supports scalability by allowing us to identify threats and share information within our team networks.
Program associate at IMAGINE HER
 

Stability Issues

Sentiment score
6.7
Torq offers high stability and reliability with minimal downtime, quickly resolved issues, and significant improvements over other solutions.
Sentiment score
7.3
Users praise Splunk SOAR for stability and efficiency, with minor issues mostly stemming from integration partners rather than the software.
Sentiment score
7.3
ThreatConnect TIP offers stable, reliable performance with high availability, effectively integrating with tools, despite occasional performance slowdowns.
We have been using Torq for one and a half years, but we have experienced no downtime.
Angular Developer at Flourish Software
Most of the time, the system is stable as long as the components that they integrate with are stable.
Director Of Cyber Security at a tech vendor with 501-1,000 employees
I have never faced any downtime or issues.
Senior Information Technology Security Consultant at Mideast Data Systems
We have not experienced any downtime, crashes, or performance issues.
Cyber Security Network Security Engineer at Cirrus Logic
We have not seen any impact in the work that we do with Splunk SOAR or the SIEM platform.
Manager cybersecurity at Hexion Inc.
I have not encountered any outages or glitches within my experience with Splunk SOAR.
Global Head Of Security Architecture Digital & Technology at Aramex
Sometimes, when using the solution, it slows down, affecting our ability to mitigate threats.
Program associate at IMAGINE HER
 

Room For Improvement

Torq users request improved AI integration, search functionalities, dashboards, transparency, templates, data manipulation, bulk editing, and playbooks.
Splunk SOAR users face integration challenges, UI issues, scalability concerns, and desire AI development, customizable tools, and better support.
ThreatConnect TIP's integration, pricing, and usability challenges hinder accessibility, with users seeking improved features and easier access.
Torq should offer default templates that can directly scan firewall data and automate actions.
Senior Information Technology Security Consultant at Mideast Data Systems
The AI value depends on maturity. Real value depends heavily on telemetry, integration depth, and workflow design, all of which rely on how mature customers are in their SOC department.
Security Consultant at Integrity360
It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet.
Senior Consultant at a university with 10,001+ employees
If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.
Manager cybersecurity at Hexion Inc.
Torq is better than Splunk SOAR because Torq has a no-code UI where we can accomplish anything through drag and drop.
Senior Information Technology Security Consultant at Mideast Data Systems
Visibility into automated response actions and investigation workflows that help analysts to quickly identify threats and understand attack patterns.
Soc Analyst at Softcell Technologies
The pricing is high for smaller organizations, so it would be beneficial to have tiered pricing.
Program associate at IMAGINE HER
ThreatConnect Threat Intelligence Platform (TIP) could be improved by simplifying the user interface to better fit day-to-day analyst workflow.
Technical Consultant at ProTechmanize Solutions (P) Ltd.
 

Setup Cost

Torq's pricing is seen as affordable by some, costly by others, but enterprises value its modern features.
Splunk SOAR's pricing receives mixed reviews, seen as justified by some, but costly for small to medium businesses.
ThreatConnect TIP is priced mid-range, potentially costly for small firms, with costs based on deployment, support, and features.
When they bring more and more value into the platform, it makes more sense to pay that price, but still, it is expensive.
Senior Cyber Architect at a manufacturing company with 10,001+ employees
Before deciding to implement Torq, I considered that compared to our old case management platform, Torq was a much better price and had a lot better value for what you get out of the platform, which was a key consideration for the company.
CyberSecurity Engineer at a real estate/law firm with 10,001+ employees
It is an expensive solution, not an inexpensive solution, but we get through the flexibility.
Director Of Cyber Security at a tech vendor with 501-1,000 employees
It is way below what it costs to hire some professionals to do only that type of work.
Splunk Engineer at Data Elicit Solutions Pvt. Ltd.
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
Splunk/SOAR Engineer
I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar to what industries are offering these days.
Manager cybersecurity at Hexion Inc.
The pricing seems a bit high for smaller companies.
Program associate at IMAGINE HER
Generally, the pricing and setup cost are on the higher side.
Technical Consultant at ProTechmanize Solutions (P) Ltd.
 

Valuable Features

Torq enhances efficiency by streamlining workflows with AI, automation, and seamless integrations, offering user-friendly customization and scalability.
Splunk SOAR integrates seamlessly, enhances workflow efficiency through automation, and offers customization, improving visibility and incident response time.
ThreatConnect TIP simplifies threat management with ease of use, automation, integrations, and improved detection and response capabilities.
Torq's unified platform approach to AI SOC automation and case management has significantly benefited us by integrating the case management platform with the automation, which saves time compared to managing multiple point solutions across our security stack.
CyberSecurity Engineer at a real estate/law firm with 10,001+ employees
The fact that I can build whatever I want within my own imagination and skills without relying on code is the best thing about Torq.
Director Of Cyber Security at a tech vendor with 501-1,000 employees
You can copy and paste a cURL command. If you have documentation or APIs, you usually have an example on the side. You basically have all the information on how the API call should be. You can just copy that and paste it into a step, and it will just build the step for you.
Global IT Director at OpenWeb
Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code.
Splunk/SOAR Engineer
Splunk SOAR saves time in threat response, and the time to solve an incident is currently the best in the market.
Strategic Account Executive at a computer software company with 51-200 employees
Splunk SOAR has improved our MTTD and MTTR both with the consolidation with a unified platform with Splunk.
Manager cybersecurity at Hexion Inc.
The features are simple to use, and the interface is user-friendly, making it easy to navigate and apply the solutions.
Program associate at IMAGINE HER
The API-first architecture that enables us to perform custom integration with other products and real-time distribution.
Technical Consultant at ProTechmanize Solutions (P) Ltd.
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
12
Ranking in other categories
AI-SOC (2nd), AI-Powered Security Automation (2nd)
Splunk SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
60
Ranking in other categories
No ranking in other categories
ThreatConnect Threat Intell...
Ranking in Security Orchestration Automation and Response (SOAR)
15th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
7
Ranking in other categories
Threat Intelligence Platforms (TIP) (5th)
 

Mindshare comparison

As of May 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.7%, down from 5.4% compared to the previous year. The mindshare of Splunk SOAR is 7.4%, up from 7.3% compared to the previous year. The mindshare of ThreatConnect Threat Intelligence Platform (TIP) is 3.2%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Splunk SOAR7.4%
Torq3.7%
ThreatConnect Threat Intelligence Platform (TIP)3.2%
Other85.7%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

AD
Solutions Architect at Swimlane
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
SS
Manager cybersecurity at Hexion Inc.
Automates threat response and reduces investigation time but needs better threat intelligence integration
One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.
Nikhil Jethwa - PeerSpot reviewer
Technical Consultant at ProTechmanize Solutions (P) Ltd.
Centralized threat intelligence has streamlined IOC workflows and now improves response time
ThreatConnect Threat Intelligence Platform (TIP) has positively impacted our organization by significantly reducing response times and improving detection accuracy by ensuring only high-confidence, context-rich indicators are pushed to security controls. From an operational standpoint, ThreatConnect Threat Intelligence Platform (TIP) has helped us reduce IOC handling and response time from hours to minutes by automating injection, enrichment, and distribution workflows.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Comms Service Provider
10%
Construction Company
9%
Manufacturing Company
9%
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
7%
University
6%
Financial Services Firm
15%
Comms Service Provider
9%
Retailer
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise7
Large Enterprise39
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise23
Large Enterprise4
 

Questions from the Community

What needs improvement with Torq?
To improve alert handling capability, there are ready-to-use playbooks available, but there are very few. Torq should...
What is your primary use case for Torq?
Torq is primarily used for security operations, mainly for the SOC team. I develop use cases based on requirements fr...
What advice do you have for others considering Torq?
The maintenance side is very good because we are using the product to reduce activities. For instance, sometimes ther...
What is your experience regarding pricing and costs for Splunk Phantom?
My experience with pricing, setup cost, and licensing is that it is perfectly acceptable, helping us significantly wi...
What needs improvement with Splunk Phantom?
From the improvement point of view regarding Splunk SOAR, I suggest including more types of LLM models such as autono...
What is your primary use case for Splunk Phantom?
The use cases that I work with mostly in Splunk SOAR include phishing email responses automation, where Splunk detect...
What is your experience regarding pricing and costs for ThreatConnect Threat Intelligence Platform (TIP)?
My experience with ThreatConnect Threat Intelligence Platform (TIP) pricing, setup cost, and licensing indicates that...
What needs improvement with ThreatConnect Threat Intelligence Platform (TIP)?
Based on my experience, ThreatConnect Threat Intelligence Platform (TIP) is already doing a great job in the market b...
What is your primary use case for ThreatConnect Threat Intelligence Platform (TIP)?
Our main use case for ThreatConnect Threat Intelligence Platform (TIP) is to centralize, analyze, and operationalize ...
 

Also Known As

No data available
Phantom
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Information Not Available
Recorded Future, Blackstone
Customer Case Studies & Use Cases
Find out what your peers are saying about Splunk SOAR vs. ThreatConnect Threat Intelligence Platform (TIP) and other solutions. Updated: April 2026.
896,510 professionals have used our research since 2012.