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Palo Alto Networks Cortex XSOAR vs ThreatConnect Threat Intelligence Platform (TIP) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
46
Ranking in other categories
SOC as a Service (2nd)
ThreatConnect Threat Intell...
Ranking in Security Orchestration Automation and Response (SOAR)
17th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Threat Intelligence Platforms (6th)
 

Mindshare comparison

As of April 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Palo Alto Networks Cortex XSOAR is 11.0%, down from 12.9% compared to the previous year. The mindshare of ThreatConnect Threat Intelligence Platform (TIP) is 1.8%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
Aadarsh Dawn - PeerSpot reviewer
Offers features like response capabilities and automation response and automation orchestration
ThreatConnect aggregates and operationalizes Threat intelligence data and sources across internal client environments. It leverages Automation and built in Case Management to streamline and automate threat intelligence-driven processes and investigations within client environments ThreatConnect…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It’s easy to install."
"I have found the solution very useful, it integrates well with other platforms."
"The most valuable feature is its capability to automate responses and collect information for any security event before you even delve into the details. It's a vast product with an active roadmap, so I'm satisfied with it for now. It's very efficient at data collection and correlation."
"Many different playbooks are available and can be customized."
"It is a scalable solution."
"The solution is very reliable."
"The orchestration in XSOAR is significantly easier compared to other SOAR tools I've used."
"The most valuable features of Palo Alto Networks Cortex XSOAR are the remote controller from the workstation that can execute commands and isolate the systems outside of the network. Only the system with an internet connection can execute the task because the main console is in the cloud."
"It's a solid platform and is stable enough. It is not complicated and is easy to use."
"The product automatically generated a threat score based on the maliciousness of an IP."
"I like their customer support."
"ThreatConnect has a highly user-friendly interface."
"The most valuable features are ease of use and the ability to customize it."
"The tool's installation, integration, and playbooks are very straightforward."
"We have been able to see a return on investment as our clients believe in us more."
 

Cons

"There is room for improvement in support. The response time could be faster."
"The formats are not compatible, are readily not available, and are not readable."
"It is not a very scalable solution."
"Palo Alto Networks Cortex XSOAR lacks to offer SIEM functionalities currently."
"Its dashboard features need improvement."
"It's only one cloud right now. It might be helpful for some companies to have an on-premies option."
"The solution's correlation rules and playbooks should be improved."
"For building automation, there is not a lot of good documentation. The documentation is there, but it is not very good from my perspective. There should be an improvement in this area. I don't see issues with anything else. In terms of new features, I have heard that other products have EBA functionality. It would be good if this functionality could be added."
"Support is an area with which nobody is ever fully satisfied, so it can be improved."
"I couldn’t get any training videos online when I was working with the tool."
"They should make it a little bit easier to generate events and share them with the community"
"Integration is an area that could use some improvement."
"It would be good to have more feeds and more integrated sources for enrichment."
"Sometimes, when using the solution, it slows down, affecting our ability to mitigate threats."
"I would like to see improvements in the time zone support of their customer service, considering users are from different time zones."
 

Pricing and Cost Advice

"It is approx $10,000 or $20,000 per year for two user licenses."
"The price of Palo Alto Networks Cortex XSOAR could be reduced. We are always looking for a discount. There is an annual license needed to use this solution."
"The solution is expensive."
"From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
"The solution's cost is high."
"The solution is a bit on the expensive side."
"The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market."
"When I first looked at Demisto, it had a price tag of $250,000 but when we finally purchased it, it was $345,000."
"I rate the product price as six on a scale of one to ten, where one is extremely expensive, and ten means it is cheap."
"The price could be better."
"The tool is expensive."
"The price of this product is in the mid-range, not too expensive, nor inexpensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
Government
9%
Financial Services Firm
16%
Computer Software Company
13%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Even though customers often comment on the price, the potential savings come from managing a large number of security events with a limited number of analysts. This leads to economic advantages des...
What needs improvement with Palo Alto Networks Cortex XSOAR?
The complexity of Cortex XSOAR has a trade-off with its versatility. The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a down...
What do you like most about ThreatConnect Threat Intelligence Platform (TIP)?
The product automatically generated a threat score based on the maliciousness of an IP.
What is your experience regarding pricing and costs for ThreatConnect Threat Intelligence Platform (TIP)?
The pricing seems a bit high for smaller companies. It would be beneficial if they had pricing tailored to different client sizes.
What needs improvement with ThreatConnect Threat Intelligence Platform (TIP)?
I would like to see improvements in the time zone support of their customer service, considering users are from different time zones. Additionally, the pricing is high for smaller organizations, so...
 

Also Known As

Demisto Enterprise, Cortex XSOAR, Demisto
No data available
 

Interactive Demo

 

Overview

 

Sample Customers

Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Oracle, IBM, General Dynamics, Scotiabank, Sony, Athena Health, Berkshire Hathaway Energy, Workday, TikTok
Find out what your peers are saying about Palo Alto Networks Cortex XSOAR vs. ThreatConnect Threat Intelligence Platform (TIP) and other solutions. Updated: March 2025.
847,772 professionals have used our research since 2012.