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Palo Alto Networks Cortex XSOAR vs ThreatConnect Threat Intelligence Platform (TIP) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
46
Ranking in other categories
SOC as a Service (2nd)
ThreatConnect Threat Intell...
Ranking in Security Orchestration Automation and Response (SOAR)
17th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Threat Intelligence Platforms (6th)
 

Mindshare comparison

As of March 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Palo Alto Networks Cortex XSOAR is 11.1%, down from 13.0% compared to the previous year. The mindshare of ThreatConnect Threat Intelligence Platform (TIP) is 1.7%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
Aadarsh Dawn - PeerSpot reviewer
Offers features like response capabilities and automation response and automation orchestration
ThreatConnect aggregates and operationalizes Threat intelligence data and sources across internal client environments. It leverages Automation and built in Case Management to streamline and automate threat intelligence-driven processes and investigations within client environments ThreatConnect…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate the stability of Cortex XSOAR as nine out of ten."
"The most valuable features of Palo Alto Networks Cortex XSOAR are the remote controller from the workstation that can execute commands and isolate the systems outside of the network. Only the system with an internet connection can execute the task because the main console is in the cloud."
"The solution is very reliable."
"The Palo Alto ecosystem has a marketplace offering integration with Sentinel or other products."
"They have a portal where you can find any kind of integration that you need."
"I am satisfied with the product overall."
"It is a scalable solution. I would rate scalability a ten out of ten."
"The automation part and the playbook creation part are awesome. The way it is responding to the customers and incidents is also very good. In the SOC environment, I guess it will carry out around 50% of the work."
"The most valuable features are ease of use and the ability to customize it."
"I like their customer support."
"We have been able to see a return on investment as our clients believe in us more."
"ThreatConnect has a highly user-friendly interface."
"It's a solid platform and is stable enough. It is not complicated and is easy to use."
"The product automatically generated a threat score based on the maliciousness of an IP."
"The tool's installation, integration, and playbooks are very straightforward."
 

Cons

"I think they should increase their collaboration base."
"The complexity of Cortex XSOAR has a trade-off with its versatility. The deployment requires integration and the development of integration modules."
"Palo Alto needs to develop more AI-centric products."
"Corex XSOAR could be improved by reducing the time it takes to process large amounts of data and increasing the number of integrations."
"I would love to see more flexibility on what we can display and design on the dashboards."
"The integration could be better. Cortex, for example, does not work with iPhone."
"The solution's technical support could be better."
"The solution's correlation rules and playbooks should be improved."
"Integration is an area that could use some improvement."
"It would be good to have more feeds and more integrated sources for enrichment."
"Sometimes, when using the solution, it slows down, affecting our ability to mitigate threats."
"Support is an area with which nobody is ever fully satisfied, so it can be improved."
"I couldn’t get any training videos online when I was working with the tool."
"They should make it a little bit easier to generate events and share them with the community"
"I would like to see improvements in the time zone support of their customer service, considering users are from different time zones."
 

Pricing and Cost Advice

"The pricing is fair. The pricing reflects the value and feature set it offers."
"The solution's pricing needs improvement."
"There is a yearly license required for this solution and it is expensive."
"The solution is expensive."
"My company did not make any payments towards the licensing costs attached to the product since we were only using its pilot version."
"There is a perception that it is priced very high compared to other solutions."
"Palo Alto offers significant discounts to customers who purchase the products repeatedly."
"From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
"The price could be better."
"The price of this product is in the mid-range, not too expensive, nor inexpensive."
"The tool is expensive."
"I rate the product price as six on a scale of one to ten, where one is extremely expensive, and ten means it is cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
Government
9%
Financial Services Firm
16%
Computer Software Company
14%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Even though customers often comment on the price, the potential savings come from managing a large number of security events with a limited number of analysts. This leads to economic advantages des...
What needs improvement with Palo Alto Networks Cortex XSOAR?
The complexity of Cortex XSOAR has a trade-off with its versatility. The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a down...
What do you like most about ThreatConnect Threat Intelligence Platform (TIP)?
The product automatically generated a threat score based on the maliciousness of an IP.
What is your experience regarding pricing and costs for ThreatConnect Threat Intelligence Platform (TIP)?
The pricing seems a bit high for smaller companies. It would be beneficial if they had pricing tailored to different client sizes.
What needs improvement with ThreatConnect Threat Intelligence Platform (TIP)?
I would like to see improvements in the time zone support of their customer service, considering users are from different time zones. Additionally, the pricing is high for smaller organizations, so...
 

Also Known As

Demisto Enterprise, Cortex XSOAR, Demisto
No data available
 

Interactive Demo

 

Overview

 

Sample Customers

Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Oracle, IBM, General Dynamics, Scotiabank, Sony, Athena Health, Berkshire Hathaway Energy, Workday, TikTok
Find out what your peers are saying about Palo Alto Networks Cortex XSOAR vs. ThreatConnect Threat Intelligence Platform (TIP) and other solutions. Updated: March 2025.
842,388 professionals have used our research since 2012.