Whether the product is cheap or expensive depends on the company and how much they are willing to spend on security. Nowadays, security is important. The solution is not suitable for small businesses. It is better suited for medium and enterprise businesses because it starts with 200 endpoints.
The solution is expensive. I rate the pricing a nine out of ten. There are no additional costs associated with the product. The license renewal cost increased this year.
Works at a educational organization with 10,001+ employees
Real User
2023-07-21T13:36:00Z
Jul 21, 2023
Palo Alto offers significant discounts to customers who purchase the products repeatedly. For example, if they charged 160,000 last year, they might charge 60,000 less this year.
Learn what your peers think about Palo Alto Networks Cortex XSOAR. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
IT Operations Deputy Manager at Ultramar Agencia Marítima
Real User
2022-06-01T06:53:35Z
Jun 1, 2022
The price of Palo Alto Networks Cortex XSOAR could be reduced. We are always looking for a discount. There is an annual license needed to use this solution.
Cybersecurity Cyber Crime Infrastructure Engineer & Investigator at a government with 5,001-10,000 employees
Real User
2021-11-11T20:34:00Z
Nov 11, 2021
The pricing model could be better. When I first looked at Demisto, it had a price tag of $250,000 but when we finally purchased it, it was $345,000. My boss thinks that it was a competitive price though compared to other solutions. My thoughts are we could have done a lot better with the price.
Splunker, Networking and E-Mail Security Architect, Engineer and Guru at a healthcare company with 10,001+ employees
Real User
2021-09-08T17:50:45Z
Sep 8, 2021
We have a concurrent user license. The licensing is a pretty high price for a user license per year. The base product is very cheap, you can even get it for free, but the fee per user is expensive. It is approx $10,000 or $20,000 per year for two user licenses. It's a great product, although it might become very pricey if you need several user licenses. They need to automate everything to reduce the number of user licenses needed. If it is an automated workflow, you don't need to be licensed. If Cortex sends an email asking a user to say yes or no, you don't need a license for that user. You just need a user license if you want to improve what Cortex does in terms of workbooks, cases, and more.
Vice President Global Technology Infrastructure Automation at a financial services firm with 10,001+ employees
Real User
2021-07-02T21:29:00Z
Jul 2, 2021
I cannot speak to the exact cost of the solution or how much our organization pays. However, it is my understanding that the product is extremely expensive.
The licensing is paid on a yearly basis. It is quite expensive. When Palo Alto bought the solution, the pricing increased by 1.5 times. There's been a 50% increase, which is a lot.
Regional Director, Customer Success (GTM Solutions & Services) at a tech services company with 51-200 employees
MSP
2021-04-16T12:03:35Z
Apr 16, 2021
We've found the pricing to be very reasonable. It's not particularly expensive. The customers do not have to pay for licensing; we deliver it for free.
Palo Alto Networks delivers a complete solution that helps Tier-1 through Tier-3 analysts and SOC managers to optimize the entire incident life cycle while auto documenting and journaling all the evidence. More than 100+ integrations enable security orchestration workflows for incident management and other critical security operation tasks.
Palo Alto Networks Cortex XSOAR is a piece of Security Orchestration, Automation, and Response software that redefines what it means for a program to...
The price of the solution is high and not justifiable for small or medium-sized companies without a developed cybersecurity team.
I do not know about the pricing as it was handled by the salespeople.
Whether the product is cheap or expensive depends on the company and how much they are willing to spend on security. Nowadays, security is important. The solution is not suitable for small businesses. It is better suited for medium and enterprise businesses because it starts with 200 endpoints.
It's expensive, but the value it offers makes it worthwhile.
The solution is expensive. I rate the pricing a nine out of ten. There are no additional costs associated with the product. The license renewal cost increased this year.
Palo Alto offers significant discounts to customers who purchase the products repeatedly. For example, if they charged 160,000 last year, they might charge 60,000 less this year.
The solution's pricing needs improvement.
The solution is a bit on the expensive side. I rate the pricing a seven out of ten.
The solution's cost is reasonable. I rate its pricing as a five.
We use the yearly subscription.
The solution is priced reasonably.
The solution is based on an annual licensing model that is expensive.
I can't speak to the exact cost of the solution.
I can’t speak to the exact cost of the solution.
The price of Palo Alto Networks Cortex XSOAR could be reduced. We are always looking for a discount. There is an annual license needed to use this solution.
Cortex XSOAR's price could be lower.
The price of Palo Alto Networks Cortex XSOAR is expensive.
The pricing model could be better. When I first looked at Demisto, it had a price tag of $250,000 but when we finally purchased it, it was $345,000. My boss thinks that it was a competitive price though compared to other solutions. My thoughts are we could have done a lot better with the price.
We have a concurrent user license. The licensing is a pretty high price for a user license per year. The base product is very cheap, you can even get it for free, but the fee per user is expensive. It is approx $10,000 or $20,000 per year for two user licenses. It's a great product, although it might become very pricey if you need several user licenses. They need to automate everything to reduce the number of user licenses needed. If it is an automated workflow, you don't need to be licensed. If Cortex sends an email asking a user to say yes or no, you don't need a license for that user. You just need a user license if you want to improve what Cortex does in terms of workbooks, cases, and more.
I cannot speak to the exact cost of the solution or how much our organization pays. However, it is my understanding that the product is extremely expensive.
There is a yearly license required for this solution and it is expensive.
The licensing is paid on a yearly basis. It is quite expensive. When Palo Alto bought the solution, the pricing increased by 1.5 times. There's been a 50% increase, which is a lot.
We've found the pricing to be very reasonable. It's not particularly expensive. The customers do not have to pay for licensing; we deliver it for free.
From the cost perspective, I have heard that its price is a bit high as compared to other similar products.
There is a perception that it is priced very high compared to other solutions.