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Tines vs Torq comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Tines
Ranking in Security Orchestration Automation and Response (SOAR)
6th
Ranking in AI-Powered Security Automation
1st
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Threat Intelligence Platforms (TIP) (11th), AI IT Support (10th)
Torq
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Ranking in AI-Powered Security Automation
2nd
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
9
Ranking in other categories
AI-SOC (2nd)
 

Mindshare comparison

As of May 2026, in the AI-Powered Security Automation category, the mindshare of Tines is 27.9%, down from 42.8% compared to the previous year. The mindshare of Torq is 31.1%, down from 39.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI-Powered Security Automation Mindshare Distribution
ProductMindshare (%)
Tines27.9%
Torq31.1%
Other41.0%
AI-Powered Security Automation
 

Featured Reviews

MI
Cyber Security Engineer at a tech vendor with 1,001-5,000 employees
Automation has transformed alert triage and now powers AI-driven security operations
There are three things that I would say could be better. The first is the Change Control UI. I have noticed that the UI for Change Control is a bit difficult to navigate and assess, but I know that Tines is working on that and so hopefully we will see results soon. The second thing is the action called Implode. The issue with the Implode action is that once we get a certain number of events into the Implode action, we lose context of all the events except the last one that came in, so it is a bit difficult to send data back once it goes through the Implode action. I have raised this up with Tines, but I do not know if they are working on this or not. The third thing is the capacity to debug. If my story is not attached to a case, it is a bit difficult to debug if I run into an error. I have to identify the exact event that caused the error and then start debugging from there, so that is not entirely user-friendly. These are the three downfalls that I have noticed with Tines.
Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For an analyst, it would take at least one hour to two hours to get the result with this much perfection, but with Tines, it happens instantaneously."
"The best advantage is the no-code automation, excellent customer support services, and ease of integration with other tools."
"The best thing is that it's no code, so it doesn't require coding knowledge."
"The tool was vendor-neutral."
"One of the most valuable features is that it’s a low-code solution."
"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"Under one SOC tool in Torq, analysts get to know everything within the context of an alert or incident they are working on, and this ability to view the whole picture within Torq is one of the major breakthroughs and best offerings of Torq."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Torq has helped a lot regarding SOC analyst efficiency."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
 

Cons

"Tines was a little bit more expensive than Torq."
"Reporting and dashboards could be more advanced for deeper analysis."
"There are three things that I would say could be better."
"Maybe Tines can add more features and demonstrations, like videos on how to use the features within the tool."
"They started implementing some AI, and their AI is isolated."
"Regarding the pricing of Torq, I would say it is expensive."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"The initial deployment of Torq was not easy."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"The initial deployment of Torq was not easy."
"Torq does extensive marketing saying that SOAR is dead and markets itself as an all-in-one solution, but this is not actually true."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
8%
Computer Software Company
8%
Insurance Company
8%
Financial Services Firm
13%
Construction Company
10%
Comms Service Provider
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise4
 

Questions from the Community

What needs improvement with Tines?
There are three things that I would say could be better. The first is the Change Control UI. I have noticed that the UI for Change Control is a bit difficult to navigate and assess, but I know that...
What is your primary use case for Tines?
In the cybersecurity engineering and security automation field, we use Tines to automate the enrichment and analysis of different use cases, including IOC enrichment and bringing AI-powered capabil...
What advice do you have for others considering Tines?
We are not in control of the deployment anymore. Initially we were using an S3 bucket to deploy Tines, but now Tines is taking care of the deployment. It used to be Amazon before, but now Tines is ...
What needs improvement with Torq?
This is exactly what we discussed two days ago with the Torq team. We told them where we want to see improvements. For example, we have MCP that we are working with our cloud security platform, and...
What is your primary use case for Torq?
I use Torq as my case management and alert system. Working as a SOC analyst, the first thing I do every morning is get into Torq, review all the open cases and incidents, understand their severity,...
What advice do you have for others considering Torq?
I would definitely recommend Torq. I have no doubt, really. When we looked for another vendor, Torq really answered all our questions. It really helps us to receive the best solution for our SOAR. ...
 

Comparisons

 

Overview

Find out what your peers are saying about Tines vs. Torq and other solutions. Updated: April 2026.
895,272 professionals have used our research since 2012.