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Swimlane vs Tines comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Swimlane
Ranking in Security Orchestration Automation and Response (SOAR)
17th
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Tines
Ranking in Security Orchestration Automation and Response (SOAR)
13th
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
Vulnerability Management (32nd), Threat Intelligence Platforms (20th), Endpoint Detection and Response (EDR) (42nd)
 

Mindshare comparison

As of November 2024, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Swimlane is 3.8%, up from 2.9% compared to the previous year. The mindshare of Tines is 5.3%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Srikanth Nuthalapati - PeerSpot reviewer
Jan 30, 2023
Great support, scalable, and easier to code
The stability of the solution has room for improvement. I would like Swimlane to provide a single space where we can go to code, build, and automate. Where we have a provision to create tables, playbooks, and tables to produce results, connect all the dots, and make the flow automated. This would make it much easier to navigate than having to jump to different places. I would like to have a single button to click that would start me on the journey of creating my own code from the ground up, from the workflow algorithm to the automation process. This would be simpler than what I had with Splunk Phantom, where I had to piece things together and connect the dots to get the full picture. With this new feature, I could create the full picture with just one button click.
Del Tice - PeerSpot reviewer
Aug 21, 2024
Automate daily tasks, phishing emails, ticket creation and IOC investigations
Support is pretty top-notch. If they identify an issue, they notify their customers. For instance, they monitor the tenants, and if a problem occurs, they send an email to inform you. They provide a lot of their support through Slack channels. Each customer has a dedicated channel where you can post questions or mention issues you’re facing. You’ll usually receive a response quickly. Recently, they’ve integrated AI into this process, so you often get useful suggestions within a minute. If needed, you can also request a human to take a look. Their response time is generally quick, although it might be slower at night since they aren’t available 24/7.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides us with a single portal for our logs from different solutions."
"The most valuable feature of the solution is the support."
"The technical support from Swimlane is very good."
"The tool was vendor-neutral."
"The best thing is that it's no code, so it doesn't require coding knowledge."
"One of the most valuable features is that it’s a low-code solution."
 

Cons

"We faced a lot of issues with the product’s stability."
"The stability of the solution has room for improvement."
"The initial setup and deployment are complex."
"Maybe Tines can add more features and demonstrations, like videos on how to use the features within the tool."
"They started implementing some AI, and their AI is isolated."
"Tines was a little bit more expensive than Torq."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Government
9%
Manufacturing Company
9%
Computer Software Company
15%
Financial Services Firm
13%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Swimlane?
It provides us with a single portal for our logs from different solutions.
What needs improvement with Swimlane?
We faced a lot of issues with the product’s stability. Sometimes we find bugs in the plug-ins. We experience some latency when we have a huge amount of data.
What is your primary use case for Swimlane?
I use the solution for receiving alerts and case creation. It is used as a ticketing system.
What needs improvement with Tines?
Maybe Tines can add more features and demonstrations, like videos on how to use the features within the tool. For example, when you click on a feature, it could show a video link explaining how to ...
What is your primary use case for Tines?
We use it for automations on the enterprise security aspect.
What advice do you have for others considering Tines?
If someone needs tasks performed daily that can be automated between different systems, and if there's a cybersecurity or SOC analyst team, they can also use it by creating various API calls, setti...
 

Comparisons

 

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Overview

 

Sample Customers

LinkedIn, TransUnion, Citrix, Aetna, Perspecta
Information Not Available
Find out what your peers are saying about Swimlane vs. Tines and other solutions. Updated: October 2024.
815,854 professionals have used our research since 2012.