Splunk SOAR vs Swimlane comparison

Splunk and Swimlane are both solutions in the Security Orchestration Automation and Response (SOAR) category. Splunk is ranked #2 with an average rating of 8.3, while Swimlane is ranked #12 with an average rating of 7.6. Splunk holds a 7.4% mindshare in SOAR, compared to Swimlane’s 2.8% mindshare. Additionally, 89% of Splunk users are willing to recommend the solution, compared to 88% of Swimlane users who would recommend it.

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Executive SummaryUpdated on Mar 29, 2026

Swimlane and Splunk SOAR are competing in the security orchestration, automation, and response solutions market. Swimlane, with its focus on pricing and customer support, provides an advantage for resource-constrained organizations. However, Splunk SOAR, equipped with advanced automation and integrations, is favored due to its comprehensive feature set.

Features: Swimlane stands out for its customizable dashboards, integration framework, and capability to enable security teams through incident management. Splunk SOAR offers matured automation and orchestration features, seamless integrations across numerous security tools, and allows complex playbook creation, providing enhanced threat detection and response.

Room for Improvement: Swimlane could improve in automation depth, integration with niche tools, and scalability for larger environments. Splunk SOAR can work on simplifying its deployment process, enhancing real-time user support during setup, and boosting its cloud-deployment efficiency.

Ease of Deployment and Customer Service: Swimlane's deployment is straightforward, supported by an intuitive setup and strong customer service, resulting in a rapid adoption rate. Splunk SOAR, while offering extensive documentation and support, may involve a more intensive deployment process that could benefit from more streamlined integration paths.

Pricing and ROI: Swimlane offers competitive pricing, making it appealing for organizations focused on cost-saving and quick return on investment. Splunk SOAR, demanding a higher initial investment, compensates with its extensive capabilities that promise a higher long-term ROI by improving operational efficiencies.

To learn more, read our detailed Splunk SOAR vs. Swimlane Report (Updated: April 2026).

Buyer's Guide

Splunk SOAR vs. Swimlane

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Torq

Mindshare comparison

As of May 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.7%, down from 5.4% compared to the previous year. The mindshare of Splunk SOAR is 7.4%, up from 7.3% compared to the previous year. The mindshare of Swimlane is 2.8%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Orchestration Automation and Response (SOAR) Mindshare Distribution
Product	Mindshare (%)
Splunk SOAR	7.4%
Torq	3.7%
Swimlane	2.8%
Other	86.1%

Security Orchestration Automation and Response (SOAR)

Featured Reviews

AdityaDesai

Solutions Architect at Swimlane

Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency

Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.

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Shiboo Suren

Manager cybersecurity at Hexion Inc.

Automates threat response and reduces investigation time but needs better threat intelligence integration

One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.

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MoumitaDas

Software Engineer III at a financial services firm with 10,001+ employees

Task persistence and integration ease have been key benefits

The best part of Swimlane is the persistent notifications and its ease of integration, requiring minimal coding. While it lacks response features, it can be integrated with messaging or queue services to achieve this. Any incident response requires additional integration since Swimlane itself doesn't react to incidents. Real-time data in terms of persistence is configurable, and without config, tasks persist indefinitely until completion. If using Appian versions below 11, integration features for Swimlane aren't available. By default, Swimlane lacks built-in intelligence, needing coding for integration. Although the Swimlane is beneficial and reduces manpower requirements, it's hindered by its lack of exposure. If exposed through services or endpoints, its functionality could be accessed without needing a local standalone application. On a scale of one to ten, this solution deserves a rating of nine.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."

"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."

"Almost four or five hours of work is now completed in four or five minutes."

"Once I started to use the system and I saw the potential, it changed all of our work in IT."

"Torq has helped a lot regarding SOC analyst efficiency."

"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."

"What I liked the most about Torq is the actual workflow builder, which is really great because they offer a lot of features and convenience features that are useful for any automation engineer."

"Torq has exceeded expectations by delivering workflows in a timely and lower effort manner than XSOAR, and it meets all my needs while saving a ton of time and targeting $600,000 saved this year, which is a substantial amount of money."

More Torq pros

"The most valuable feature of the solution is the playbook automation just because it allows us to reduce the manual actions that SOC has to handle."

"I like the way Splunk interacts with various systems via the API. The ability to integrate Splunk with our ticketing system has been an immense help because we can maintain our workflow while blending Splunk with our support desk and other ways that we track work."

"The features of Splunk SOAR that I appreciate most are the integrations with all the other applications and tools."

"Compared to other products, Phantom seems to be easy to use and the ability to customize is high."

"Splunk integrates with so many products. It provides us with good information for us to be able to do our jobs."

"It's pretty easy when it comes to setting up assets. If you want to fetch emails or call a REST API, you can set up an asset and grab that information."

"The product’s integration with other Splunk products is valuable."

"Analysts save a lot of time with Splunk SOAR because all relevant details from phishing emails, including the email ID, IP address, sender information, and email content such as links or attachments, are automatically integrated into an incident and sent to ServiceNow, making troubleshooting easier and enabling them to start investigating directly or know what to do next."

More Splunk SOAR pros

"We are using it for a SOAR platform at a Cyber Security company which is MSSP."

"Swimlane is a very effective way to represent workflows involving multiple users."

"Swimlane saves us 80 to 90 percent of our time by quickly helping us design the journey and efficiently passing information to various components."

"The most valuable feature of the solution is the support."

"Swimlane enables two SOC analysts to work efficiently as much as ten analysts would without Swimlane, which translates to significant manpower savings."

"Our primary goal was to reduce analyst time, and we have been successful in that."

"This is the best SOAR product available on the market right now and I recommend it."

"It provides us with a single portal for our logs from different solutions."

More Swimlane pros

Cons

"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."

"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."

"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."

"The initial deployment of Torq was not easy."

"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."

"The initial deployment of Torq was not easy."

"I wish Torq's AI assistant for building templated workflows from scratch worked better; when you start with a blank slate, asking AI to help you build or template the workflow out does not go well."

"Torq does extensive marketing saying that SOAR is dead and markets itself as an all-in-one solution, but this is not actually true."

More Torq cons

"The solution must provide more AIOps to improve predictability."

"One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed."

"In my opinion, the focus should be on improving its simplicity, specifically the interface, and configuration."

"The Splunk SOAR platform was not designed specifically for case management which is why this area needs improvement."

"The Splunk SOAR case management feature lacks some of the functionalities like the possibility to fully customize the fields for the tickets/events and create custom statuses."

"The application does not work properly and does not pass the log-based configuration. I feel that some kind of review should happen in the application. This review should validate things so that we can get the right information. Splunk does not tell us where the IP address is associated with."

"The algorithm and machine learning have room for improvement and can be more user-friendly."

"The number of playbooks on offer should be increased."

More Splunk SOAR cons

"There is a need for enhanced version control in Swimlane. Currently, our version does not support it, making it tough to move changes between environments during significant updates."

"One of the disadvantages of Swimlane is that to manage the platform, we need hardcore developers."

"I would prefer to have more colors added to represent different risks or notations, which can be used for the prioritization of risks and the significance of information."

"The stability of the solution has room for improvement."

"I would like to see improvements in the minor bugs that occur with each update, as some features might have issues."

"Swimlane's search bar is not working effectively, and there is no option to differentiate between two cases at the same time."

"Swimlane is not scalable because it is not exposed. Currently, it's a manual component that requires configuration through coding."

"The initial setup and deployment are complex."

More Swimlane cons

Pricing and Cost Advice

Information not available

"The licensing cost is reasonable."

"The tool is not cheap."

"Splunk SOAR is more expensive compared to other options for SOAR."

"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."

"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."

"It's very overpriced because it is based on the number of users. There is no bulk licensing."

"I don't know the exact price, but for my region, it is very expensive."

"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."

More Splunk SOAR pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Comms Service Provider

10%

Construction Company

Manufacturing Company

Financial Services Firm

12%

Manufacturing Company

Computer Software Company

University

Financial Services Firm

15%

Manufacturing Company

11%

Computer Software Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	5
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	7
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	6

Questions from the Community

What needs improvement with Torq?

To improve alert handling capability, there are ready-to-use playbooks available, but there are very few. Torq should...

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What is your primary use case for Torq?

Torq is primarily used for security operations, mainly for the SOC team. I develop use cases based on requirements fr...

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What advice do you have for others considering Torq?

The maintenance side is very good because we are using the product to reduce activities. For instance, sometimes ther...

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What is your experience regarding pricing and costs for Splunk Phantom?

My experience with pricing, setup cost, and licensing is that it is perfectly acceptable, helping us significantly wi...

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What needs improvement with Splunk Phantom?

From the improvement point of view regarding Splunk SOAR, I suggest including more types of LLM models such as autono...

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What is your primary use case for Splunk Phantom?

The use cases that I work with mostly in Splunk SOAR include phishing email responses automation, where Splunk detect...

See all answers

What needs improvement with Swimlane?

One of the disadvantages of Swimlane is that to manage the platform, we need hardcore developers. We have recently se...

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What is your primary use case for Swimlane?

We are using Swimlane for automation purposes and security orchestration. We are using Swimlane's Playbook Automation...

See all answers

What advice do you have for others considering Swimlane?

I would rate Swimlane a seven out of ten as a product.

See all answers

Comparisons

Tines vs Torq

Compared 27% of the time

Blink Ops vs Torq

Compared 11% of the time

Palo Alto Networks Cortex XSOAR vs Torq

Compared 10% of the time

Dropzone AI vs Torq

Compared 8% of the time

Simbian AI Agents vs Torq

Compared 6% of the time

More Torq Competitors

Palo Alto Networks Cortex XSOAR vs Splunk SOAR

Compared 12% of the time

Fortinet FortiSOAR vs Splunk SOAR

Compared 9% of the time

Tines vs Splunk SOAR

Compared 7% of the time

ServiceNow Security Operations vs Splunk SOAR

Compared 7% of the time

OTRS Storm vs Splunk SOAR

Compared 4% of the time

More Splunk SOAR Competitors

Palo Alto Networks Cortex XSOAR vs Swimlane

Compared 19% of the time

Tines vs Swimlane

Compared 11% of the time

Microsoft Sentinel vs Swimlane

Compared 7% of the time

D3 Security vs Swimlane

Compared 5% of the time

Rapid7 InsightConnect vs Swimlane

Compared 5% of the time

More Swimlane Competitors

Product Reports

Buyer's Guide

Torq

May 2026

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Buyer's Guide

Splunk SOAR

May 2026

Download Splunk SOAR product report

Buyer's Guide

Swimlane

May 2026

Download Swimlane product report

Also Known As

No data available

Phantom

No data available

Overview

Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.

Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.

What are the key features of Torq?

Adaptive Agentic Insights: Provides real-time threat intelligence tailored to specific security challenges.
Automation: Automates responses to security incidents, minimizing manual intervention requirements.
Threat Lifecycle Management: Comprehensive handling of threats from detection to remediation.
Telemetry Aggregation: Integrates data across platforms for a unified security overview.

Why consider Torq based on reviews?

Efficiency: Users notice significant reductions in time spent managing threats.
Risk Reduction: Enhanced ability to identify and address critical threats promptly.
Resource Optimization: Allows teams to allocate effort to other critical tasks by reducing manual security operations.
Scalability: Adaptable to meet the demands of growing or changing infrastructures.

In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.

Torq

Splunk SOAR focuses on automating security operations with seamless third-party integrations and customizable workflows, enhancing incident response and threat management.

Splunk SOAR offers robust playbook automation and powerful API connectivity, allowing organizations to streamline workflows and integrate extensively with tools like Salesforce and ServiceNow. With its capabilities in real-time data visualization and automated threat responses, it significantly enhances security and reduces manual efforts. Users appreciate the ease of creating playbooks, which reduces mean time to detect and resolve. However, attention to its integration challenges with Microsoft products, the need for more playbooks, and improved customization tools is necessary. Enhancements in the development process, visibility, scalability, and case management options are also beneficial. Improving documentation and training resources would add more depth and accessibility.

What are the top features of Splunk SOAR?

Third-party integrations: Supports extensive integration with tools like Salesforce and ServiceNow.
Playbook automation: Facilitates easy creation and management of automated workflows.
Customizable workflows: Offers Python-based customization for tailored security operations.
API connectivity: Powerful API support for seamless tool consolidation and streamlined workflows.
Data visualization: Provides real-time data visualization for enhanced situational awareness.

What benefits or ROI users should consider?

Operational efficiency: Reduces mean time to detect and resolve incidents through automation.
Manual effort reduction: Automates threat responses, minimizing manual workload in security operations.
Enhanced security: Offers end-to-end visibility and automated threat mitigation processes.
Time savings: Optimizes processes and improves response efficiency in cybersecurity operations.

Organizations implement Splunk SOAR in industries to automate tasks in Security Operation Centers, addressing incidents such as phishing, brute force, and ransomware. It integrates with third-party applications for threat intelligence enrichment, commonly deployed both on-premise and cloud, enhancing cybersecurity efforts.

Splunk

Swimlane provides a centralized platform for security orchestration, automation, and response. It enhances operational efficiency and reduces workloads through drag-and-drop task automation and integration capabilities.

Swimlane empowers IT teams by streamlining tasks with minimal coding, offering extensive customization, and enabling efficient incident response. Its features include centralized logging, visual workflow representation, and integration with third-party tools. Swimlane's task persistence and case management improve operational control but face issues with stability and latency. While marketed as a no-code platform, setup complexity requires skilled developers. Enhancing search, AI, and scalability is vital for improved usage in multinational environments.

What are Swimlane's essential features?

Centralized Log Portal: Provides a unified view of logs improving monitoring.
Drag-and-Drop Design: Facilitates workflow creation with minimal coding.
Integrations: Seamlessly connects with third-party tools.
Visual Workflow: Allows clear representation of processes.
Customizable Dashboards: Enables tailored data visualization.

What benefits and ROI can users expect?

Operational Efficiency: Saves time by automating repetitive tasks.
Reduced Workload: Distributes tasks across teams enhancing productivity.
Cost Savings: Lowers operational costs through streamlined processes.
Incident Response: Improves management with adaptable case features.

In industries like IT and security, Swimlane serves as a SOAR platform for incident management and enriched alert integration. It's used for designing customer journey architectures and task assignments in multinational environments, despite requiring improvements in its initial setup and orchestration.

Swimlane

Sample Customers

Information Not Available

Recorded Future, Blackstone

LinkedIn, TransUnion, Citrix, Aetna, Perspecta

Buyer's Guide

Splunk SOAR vs. Swimlane

April 2026

Free Report: Splunk SOAR vs. Swimlane

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