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Elastic Security vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Security
Ranking in Security Orchestration Automation and Response (SOAR)
6th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
63
Ranking in other categories
Log Management (5th), Security Information and Event Management (SIEM) (5th), Endpoint Detection and Response (EDR) (16th), Extended Detection and Response (XDR) (8th)
Splunk SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Nikhil-Kumar - PeerSpot reviewer
Customizable with great dashboards but the premium support is poor
The initial setup can be complex if you don't have technical knowledge. However, once it is deployed, it works well. I'm not sure how long it took to deploy. I wasn't there when it was set up and configured. We have an internal team that handles deployment and maintenance. It doesn't require too many people to deploy. Five or six people would be enough. However, for 24/7 monitoring, you need to have someone always on it.
Shubham Sinha. - PeerSpot reviewer
Helped eliminate repetitive and redundant tasks, but custom functions and reporting need a lot of work
The visibility of the solution’s playbook viewer depends on the right you assign to the analyst. SOAR has the flexibility to distinguish between the roles of analyst and owner. If the analyst's role is to just work on a ticket, they cannot view the playbook design platform. That is limited to the owner. That can be both a good and bad thing. A major problem I have faced in SOAR's rights distribution is roles and responsibilities. Suppose I am initially granted user rights or analyst rights, but later on, I also get admin rights. SOAR is unable to amend the limitations of my role. I raised a support ticket with Splunk about this. They said it's a bug in their 5.3.5 version. To fix this, I had to reinstall the entire platform from scratch, just to amend the rights and responsibilities of one role. This bug was not fixed. Also, the latest GUI is terrible. The previous one was better. Another point is that while using Splunk SOAR in an investigation is not difficult, there are some complex parameters. We have SOAR case management, but the licensing is going to put a big hole in your pocket. Also, there is an issue with investigation node addition. When you are doing node additions you cannot grant the entire environment to have SOAR visibility into the incident. So when you integrate it with an ITSM tool, like ServiceNow or Jira for ticketing purposes, there is a challenge. When you do nodes for investigation on a regular basis, sometimes it does not update our ServiceNow platform, which is terrible. It is a redundant activity for an analyst to update that in the case management as well as in the ITSM tool. Although SOAR provides integration, the functionality of investigation and nodes is terrible when it comes to integration. An additional area for improvement is custom function creation. It's terrible. A newbie cannot create custom functions right away. They would require a solid understanding first. Also, the reporting is really awful. If I want to do a report for a customized time period, such as the last three days or the last four days, or from the 10th to the 12th of June, that is not available in SOAR at all. That kind of feature is available in Cortex XSOAR. Reporting is a real challenge.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the speed, detail, and visualization. It has the latest standards."
"I use the stack every morning to check the errors and it's just so clear. I don't see any disadvantage to using Logstash."
"The most valuable features of Elastic Security are it is open-source and provides a high level of security."
"The most valuable feature is the machine learning capability."
"The feature that we have found the most valuable is scalability."
"It's open-source and free to use."
"Elastic Security is very customizable, and the dashboards are very easy to build."
"It's not very complicated to install Elastic."
"The most valuable feature is the API connector, depending on how it's formatted and who made the actual app offering for it. The REST API is my favorite component. It's very easy to use. The filters are also really valuable. Those are the two primary features but I enjoy using the rest of it."
"The automation part of the product is great."
"Splunk SOAR's quick response to incidents is the most valuable part."
"In Splunk SOAR, I find the playbooks valuable. We get to create multiple playbooks, and within each playbook, there is a different type of investigation attached to it, which helps out an analyst or new analysts coming on board."
"Its ability to integrate with other systems and applications in our environment is pretty easy. Sometimes if we see any complexity we try to involve a consultant to help us. Everything is through the built-in app. Splunk can connect to any assets through the built-in app. It could be in a platform, firewalls, or endpoints. It's easy if it's an app integration."
"It's pretty easy when it comes to setting up assets. If you want to fetch emails or call a REST API, you can set up an asset and grab that information."
"The most valuable features of Splunk SOAR are the easy integration with other solutions, including other Splunk solutions. The most important playbooks we need on the market come already on the Frontend. However, nowadays, Splunk changed its name, it's not Frontend anymore, it's Splunk Store. This is a very strong point."
"The solution’s dashboard is really good and customizable. It also has a good UI."
 

Cons

"The price of this product could be improved, especially the additional costs. I would also like to see better-quality graphics."
"Elastic Security consumes a lot of resources, requiring a substantial deployment setup."
"Elastic Security's maintenance is hard and its scalability is a challenge. There are complications in scaling and upgrading. The solution needs to also provide periodic upgrade checks."
"Their visuals and graphs need to be better."
"This solution is very hard to implement."
"If you compare this with CrowdStrike or Carbon Black, they can improve."
"An area for improvement in Elastic Security is the pricing. It could be better. Right now, when you increase the volume of logs to be collected, the price also increases a lot."
"The tool should improve its scalability."
"The font used in the interface could be changed and made easier to read."
"Splunk SOAR has room to improve its offering for small-sized customers. The price is not fair for smaller-sized customers."
"We've had trouble implementing the solution with Microsoft products. There seems to be an integration gap."
"The UI can be more customizable for the clients."
"Unfortunately, not all of our analysts are iPhone users or iOS users. The mobile app is only supported on iOS. Our analysts who have Android do not have that benefit. That would be a nice thing to have so that we can have it across the board and not just for iOS."
"The tool's response is slower because it has to search through a huge dataset, which can be improved for latency."
"Portability is one thing that is currently lacking. The open-source product that I evaluated had portability. It would require a lot of development effort, but it will save the cost of rewriting all the playbooks."
"It could be easier to implement."
 

Pricing and Cost Advice

"Its price is fine. Its licensing works on a yearly basis. We have to renew the license every year. I also have a good experience with Darktrace. When we buy Darktrace, we get training free of cost, which is not there in Elastic. We have to pay extra for training. There is certainly room for improvement."
"Compared to other products such as Dynatrace, this is one of the cheaper options."
"It's a monthly cost with Elastic SIEM, but I am not sure of the exact cost."
"I can say that the product is cheaply priced."
"It is easy to deploy, easy to use, and you get everything you need to become operational with it, and have nothing further to pay unless you want the OLED plugin."
"The solution is free."
"When compared to other products, the price is average or on the low side."
"There is no charge for using the open-source version."
"The cost is high and the licensing is on an annual basis."
"The licensing cost is reasonable."
"Splunk SOAR is an expensive solution for an organization of our size."
"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."
"Splunk SOAR is more expensive compared to other options for SOAR."
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."
"I don't know the exact price, but for my region, it is very expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
10%
Financial Services Firm
10%
University
7%
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
11%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
What do you like most about Elastic Security?
Elastic provides the capability to index quickly due to the reverse indexes it offers. This data is crucial as it contains critical information. The reverse index allows fast data indexing because ...
What is your experience regarding pricing and costs for Elastic Security?
Elastic Security is considered cost-effective, especially at lower EPS levels. However, a direct comparison was not made due to different pricing structures.
What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
I rate Splunk SOAR two out of 10 for affordability. Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all ...
What needs improvement with Splunk Phantom?
The dashboard could be improved and some other features. SOAR should integrate network capabilities, allowing us to also monitor the WLAN network. Splunk is also expensive and difficult for beginne...
 

Also Known As

Elastic SIEM, ELK Logstash
Phantom
 

Learn More

 

Overview

 

Sample Customers

Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Recorded Future, Blackstone
Find out what your peers are saying about Elastic Security vs. Splunk SOAR and other solutions. Updated: December 2024.
831,020 professionals have used our research since 2012.