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Elastic Security vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Elastic Security is cost-effective, offers significant financial benefits, and is community-friendly, though premium support receives some criticism.
Sentiment score
6.0
Organizations report mixed ROI from Splunk SOAR, with time to benefits varying based on familiarity and setup efforts.
It does not require hefty security budgets and can be deployed for enterprise security effectively.
We've seen a decrease in false positives and a significant increase in our containment.
 

Customer Service

Sentiment score
6.4
Feedback on Elastic Security support is mixed, with community resources praised but technical support often inconsistent and improved communication needed.
Sentiment score
6.7
Splunk SOAR's support is praised for responsiveness and expertise, though some report slow resolutions and IoT-specific challenges.
Providing necessary assistance efficiently.
Most of the time when my team encounters issues, they receive responses within 24 hours.
Discovering different troubleshooting methods is harder to do with Splunk SOAR than with Enterprise Security or other Splunk services.
Splunk's technical support is very good and generally not needed often due to the stable environment.
 

Scalability Issues

Sentiment score
7.3
Elastic Security scales effectively across business sizes, though infrastructure, licensing, and resource management adjustments may be necessary.
Sentiment score
6.9
Splunk SOAR scales well for various organizational sizes, though some face challenges with large clusters or hardware constraints.
It allows us to think about specific use cases, such as gathering malicious IPs in a single view and analyzing threats based on geolocation.
It can be extended and adapted as necessary.
Splunk SOAR has the ability to scale quite significantly.
 

Stability Issues

Sentiment score
7.7
Elastic Security is stable and reliable, but big data challenges require proper configuration for optimal performance and care during upgrades.
Sentiment score
7.5
Splunk SOAR is stable and reliable, though some users experience issues with traffic overloads, latency, and complex diagnostics.
In terms of stability, I would rate Elastic a solid eight out of ten.
We have not experienced any downtime, crashes, or performance issues.
Splunk SOAR provides a stable environment and technology.
It's been pretty reliable.
 

Room For Improvement

Users seek better authentication, automation, machine learning, intuitive design, scalability, integration, training resources, and pricing transparency in Elastic Security.
Splunk SOAR users seek better integrations, documentation, pricing, case management, training, and performance, with enhanced analytics and automation.
CrowdStrike and Defender have more established threat intelligence integration due to having a larger client base.
My security testing team continuously reports vulnerabilities, and we have to fix and update the versions frequently.
Elastic Security consumes a lot of resources, requiring a substantial deployment setup.
Splunk's Unified Platform does help consolidate networking security and IT observability tools.
Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR.
To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management.
 

Setup Cost

Elastic Security offers a competitive pricing model with a free core version, suitable for small to medium enterprises.
Splunk SOAR offers a subscription-based model; pricing varies with organization size, perceived valuable despite being pricey.
This is beneficial for SMEs as they do not need extensive budgets for security solutions.
The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building their security infrastructure.
Elastic Security is considered cost-effective, especially at lower EPS levels.
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
The solution is free for us, which is a beneficial aspect.
Splunk SOAR is affordable cost-wise only.
 

Valuable Features

Elastic Security impresses with indexing, visualization, search, AI, scalability, open-source nature, and free, customizable dashboards.
Splunk SOAR excels in automation, integrations, and user-friendly features, enhancing threat response, scalability, and productivity.
The platform provides more visibility and requires less effort in monitoring.
Elastic Security is as flexible and configurable as Microsoft Sentinel.
We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data.
Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code.
My impressions of Splunk's ability to predict, identify, and solve problems in real-time are very impressive.
The customization of the playbook in Splunk SOAR is very beneficial.
 

Categories and Ranking

Elastic Security
Ranking in Security Orchestration Automation and Response (SOAR)
7th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
65
Ranking in other categories
Log Management (11th), Security Information and Event Management (SIEM) (5th), Endpoint Detection and Response (EDR) (17th), Extended Detection and Response (XDR) (9th)
Splunk SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
48
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Elastic Security is 4.8%, down from 5.4% compared to the previous year. The mindshare of Splunk SOAR is 7.7%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Splunk SOAR7.7%
Elastic Security4.8%
Other87.5%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

SyedAli17 - PeerSpot reviewer
Centralized monitoring improves security posture through rapid data processing
The processing part of Elastic Security is very interesting for us since we handle almost 7,000 to 8,000 alerts per minute. We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data. Additionally, Elastic Security helps improve the security posture of Pakistan through centralized visibility and real-time processing.
Mack Scott - PeerSpot reviewer
Improves response time by consolidating tools and automating threat detection
I haven't gone too far into it to see anything that needs improvement yet. We can likely include some features related to the integration with on-premises resources, rather than focusing solely on the existing automation. These are the additional features that could be included in the future. Splunk's Unified Platform does help consolidate networking security and IT observability tools. They should integrate Splunk Enterprise Security better into Splunk Cloud.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
10%
Comms Service Provider
8%
Financial Services Firm
7%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise11
Large Enterprise14
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise7
Large Enterprise29
 

Questions from the Community

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
What do you like most about Elastic Security?
Elastic provides the capability to index quickly due to the reverse indexes it offers. This data is crucial as it contains critical information. The reverse index allows fast data indexing because ...
What is your experience regarding pricing and costs for Elastic Security?
I am satisfied with the pricing, setup cost, and licensing cost. It is a pure 10.
What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
I don't have experience with costs; management handles that aspect.
What needs improvement with Splunk Phantom?
I haven't gone too far into it to see anything that needs improvement yet. We can likely include some features related to the integration with on-premises resources, rather than focusing solely on ...
 

Also Known As

Elastic SIEM, ELK Logstash
Phantom
 

Overview

 

Sample Customers

Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Recorded Future, Blackstone
Find out what your peers are saying about Elastic Security vs. Splunk SOAR and other solutions. Updated: September 2025.
871,469 professionals have used our research since 2012.