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Elastic Security vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Security
Ranking in Security Orchestration Automation and Response (SOAR)
6th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
63
Ranking in other categories
Log Management (7th), Security Information and Event Management (SIEM) (5th), Endpoint Detection and Response (EDR) (16th), Extended Detection and Response (XDR) (8th)
Splunk SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Elastic Security is 5.0%, down from 5.5% compared to the previous year. The mindshare of Splunk SOAR is 7.2%, down from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nikhil-Kumar - PeerSpot reviewer
Customizable with great dashboards but the premium support is poor
The initial setup can be complex if you don't have technical knowledge. However, once it is deployed, it works well. I'm not sure how long it took to deploy. I wasn't there when it was set up and configured. We have an internal team that handles deployment and maintenance. It doesn't require too many people to deploy. Five or six people would be enough. However, for 24/7 monitoring, you need to have someone always on it.
Shubham Sinha. - PeerSpot reviewer
Helped eliminate repetitive and redundant tasks, but custom functions and reporting need a lot of work
The visibility of the solution’s playbook viewer depends on the right you assign to the analyst. SOAR has the flexibility to distinguish between the roles of analyst and owner. If the analyst's role is to just work on a ticket, they cannot view the playbook design platform. That is limited to the owner. That can be both a good and bad thing. A major problem I have faced in SOAR's rights distribution is roles and responsibilities. Suppose I am initially granted user rights or analyst rights, but later on, I also get admin rights. SOAR is unable to amend the limitations of my role. I raised a support ticket with Splunk about this. They said it's a bug in their 5.3.5 version. To fix this, I had to reinstall the entire platform from scratch, just to amend the rights and responsibilities of one role. This bug was not fixed. Also, the latest GUI is terrible. The previous one was better. Another point is that while using Splunk SOAR in an investigation is not difficult, there are some complex parameters. We have SOAR case management, but the licensing is going to put a big hole in your pocket. Also, there is an issue with investigation node addition. When you are doing node additions you cannot grant the entire environment to have SOAR visibility into the incident. So when you integrate it with an ITSM tool, like ServiceNow or Jira for ticketing purposes, there is a challenge. When you do nodes for investigation on a regular basis, sometimes it does not update our ServiceNow platform, which is terrible. It is a redundant activity for an analyst to update that in the case management as well as in the ITSM tool. Although SOAR provides integration, the functionality of investigation and nodes is terrible when it comes to integration. An additional area for improvement is custom function creation. It's terrible. A newbie cannot create custom functions right away. They would require a solid understanding first. Also, the reporting is really awful. If I want to do a report for a customized time period, such as the last three days or the last four days, or from the 10th to the 12th of June, that is not available in SOAR at all. That kind of feature is available in Cortex XSOAR. Reporting is a real challenge.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is compatible with the cloud-native environment and they can adapt to it faster."
"I can look at events from more than one source across multiple different locations and find patterns or anomalies. The machine learning capabilities are helpful, and I can create rules for notifications to be more proactive rather than responding after something has gone wrong."
"We've found the initial setup to be quite straightforward."
"Its flexibility is most valuable. We can have a number of scenarios, and we can get logs from anything. If we know how to use Logstash, we can tweak it in many ways. This makes the logging search on Elastic very easy."
"It is the best open-source product for people working in SO, managing and analyzing logs."
"It can handle millions of loads at a time, and you can always use the filters to find exactly what you are looking for and detect errors in every log message you are searching for, basically."
"Elastic Security makes data communication easier."
"Elastic Security is very customizable, and the dashboards are very easy to build."
"The tool's most valuable feature is its searchability and ease of action on the logs. I can easily search within the logs and take action on them, and I can trace them back to my environment because the way the logs are written is very helpful for us."
"Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task."
"The best feature is the integration and the custom Python code that we can write. Splunk SOAR provides us with both of these capabilities, allowing us to integrate different security solutions with Splunk SOAR and take remediation actions directly on those security tools."
"Very flexible integration with other tools"
"Workflow management is most valuable. It is easily customizable"
"The solution’s dashboard is really good and customizable. It also has a good UI."
"Our customers find it easy to conduct searches and consider it an excellent content management system."
"Splunk has many features that make work easier, and it's simple to implement in a large production environment. Splunk collects a massive amount of data from cloud servers and handles it perfectly."
 

Cons

"Better integration with third-party APMs would be really good."
"The training that is offered for Elastic is in need of improvement because there is no depth to it."
"The solution does not have a UI and this is one of the reasons we are looking for another solution."
"With Elastic, you have to build the use cases for the specific requirement. Other products have a simple integration and more use cases to integrate out-of-the-box solutions for SIEM."
"In terms of what could be improved with Elastic, in some use cases, especially on the advanced level, they are not ready made, so you'll have to write some scripts."
"It's a little bit of a learning curve to understand the logic of searching for things and trying to find what you're looking for in Elastic Security."
"Sometimes, the solution isn't the easiest to use."
"There is room for improvement in the Kibana dashboard and in the asset management for the program."
"What we have seen is if the workflow gets halted or if we want to halt a workflow, it cannot be resumed."
"Splunk's support for integration is subpar and has room for improvement."
"The Splunk SOAR platform was not designed specifically for case management which is why this area needs improvement."
"Some of the training materials are on a basic level."
"In the beginning, we couldn't find any specific documents for every function. It wasn't easy to navigate to what we needed."
"The pricing could be a bit more reasonable. It would be great if it were feasible for smaller organizations."
"The number of playbooks on offer should be increased."
"Various aspects of the playbook development process itself can be optimized."
 

Pricing and Cost Advice

"We use the open-source version, so there is no charge for this solution."
"The licensing cost of Elastic Security is based on the daily ingestion rate. I can't recall the exact figure, but for 10GB of log action daily, it would cost around $20,000."
"The product offers an amazing pricing structure. Price-wise, the product is very competitive."
"The pricing is in the middle. I think it is not an expensive experience if we compare it with big names, for example, QRadar, and also Oxide. I think Elastic Security is quite cheap. I would rate the pricing of this solution a five out of ten."
"Elastic Security is free to use."
"There is no charge for using the open-source version."
"The price is reasonable. It probably costs the same as ArcSight and LogRhythm SIEM. FortiSIEM might cost less than Elastic Security. There are no hidden or additional costs."
"Affordable but with additional costs"
"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."
"Splunk SOAR is an expensive solution for an organization of our size."
"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."
"It's very overpriced because it is based on the number of users. There is no bulk licensing."
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
"I don't know the exact price, but for my region, it is very expensive."
"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."
"The tool is not cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
10%
Financial Services Firm
10%
University
7%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
What do you like most about Elastic Security?
Elastic provides the capability to index quickly due to the reverse indexes it offers. This data is crucial as it contains critical information. The reverse index allows fast data indexing because ...
What is your experience regarding pricing and costs for Elastic Security?
Elastic Security is considered cost-effective, especially at lower EPS levels. However, a direct comparison was not made due to different pricing structures.
What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
I rate Splunk SOAR two out of 10 for affordability. Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all ...
What needs improvement with Splunk Phantom?
The dashboard could be improved and some other features. SOAR should integrate network capabilities, allowing us to also monitor the WLAN network. Splunk is also expensive and difficult for beginne...
 

Also Known As

Elastic SIEM, ELK Logstash
Phantom
 

Overview

 

Sample Customers

Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Recorded Future, Blackstone
Find out what your peers are saying about Elastic Security vs. Splunk SOAR and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.