IBM Resilient vs Splunk SOAR comparison

IBM and Splunk are both solutions in the Security Orchestration Automation and Response (SOAR) category. IBM is ranked #11 with an average rating of 7.7, while Splunk is ranked #3 with an average rating of 8.3. IBM holds a 1.9% mindshare in SOAR, compared to Splunk’s 7.6% mindshare. Additionally, 75% of IBM users are willing to recommend the solution, compared to 86% of Splunk users who would recommend it.

IBM Resilient

Read 18 IBM Resilient reviews

1,338 Views
1,204 Comparison Views

75% willing to recommend

Splunk SOAR

Read 45 Splunk SOAR reviews

5,266 Views
4,002 Comparison Views

86% willing to recommend

IBM Resilient

Splunk SOAR

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 15, 2025

IBM Resilient and Splunk SOAR are prominent players in the field of incident response and security orchestration. Splunk SOAR appears to have an advantage due to its extensive integration capabilities and mature automation modules.

Features: IBM Resilient provides comprehensive incident response capabilities with dynamic playbooks for quick actions. It integrates well with other IBM products like QRadar, offering a mature solution requiring fewer third-party products. Splunk SOAR excels in integration with non-Splunk solutions, has a vast library of pre-built integrations, and supports advanced automation and orchestration modules, allowing for scalable security management with customizable playbooks.

Room for Improvement: IBM Resilient could improve by enhancing integration with third-party products and offering more built-in connectors. Users suggest better technical support and documentation for smoother deployment. Pricing strategies also need reevaluation. Splunk SOAR could benefit from improved case management, reporting capabilities, and better support for emerging technologies like IoT/OT security while also addressing high pricing concerns.

Ease of Deployment and Customer Service: IBM Resilient primarily supports on-premises deployment, with users noting complex initial configurations. Customer support experiences are mixed. Splunk SOAR offers flexible deployment options, including hybrid and cloud, serving different organizational needs but receiving average ratings in technical support, with noted delays. Both solutions have opportunities to enhance response times in customer service.

Pricing and ROI: IBM Resilient is considered expensive, with user-based licensing. Some users see moderate ROI in time savings. Splunk SOAR is similarly priced high, posing a challenge for smaller organizations. Despite the cost, many users justify the investment given Splunk's powerful integration and automation. There is a call for more competitive and flexible pricing models for both to accommodate various organizational sizes and budgets.

To learn more, read our detailed IBM Resilient vs. Splunk SOAR Report (Updated: June 2025).

Buyer's Guide

IBM Resilient vs. Splunk SOAR

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Resilient

Ranking in Security Orchestration Automation and Response (SOAR)

11th

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Security Incident Response (3rd)

Splunk SOAR

Ranking in Security Orchestration Automation and Response (SOAR)

3rd

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of IBM Resilient is 1.9%, down from 2.7% compared to the previous year. The mindshare of Splunk SOAR is 7.6%, down from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Orchestration Automation and Response (SOAR)

Featured Reviews

Usman Bhatti

Senior Officer Security Operations Center at a financial services firm with 10,001+ employees

Simple deployment, scalable, but lacking third-party solution compatibility

Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.

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Hamada Elewa

System Engineer - Security Presales at Raya Integration

Playbook complexity challenges integration but customization enables professional operation

We work with Splunk SOAR from a security perspective, focusing on User Behavior Analytics (UBA) and Security Orchestration, Automation, and Response (SOAR) The customization of the playbook in Splunk SOAR is very beneficial. After building the playbook, it operates professionally. There is an AI…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is simple to use and to integrate with IBM QRadar."

"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."

"The product is very good at incident response."

"The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective."

"This is a good solution that we recommend for customers."

"As a whole, the product is stable...Technical support is very good."

"Its flexibility is the most valuable."

"The UBA, User Behavior Analytics, is very good."

More IBM Resilient pros

"Our customers find it easy to conduct searches and consider it an excellent content management system."

"Scalability is the best feature of the solution."

"The customizable playbook is the most valuable aspect of the solution."

"In Splunk SOAR, I find the playbooks valuable. We get to create multiple playbooks, and within each playbook, there is a different type of investigation attached to it, which helps out an analyst or new analysts coming on board."

"Splunk SOAR's extensive library of pre-built integrations allows it to connect with a vast array of popular security and IT applications, streamlining workflows across our existing security stack."

"The most valuable features are the Splunk SOAR apps and playbooks."

"The solution’s dashboard is really good and customizable. It also has a good UI."

"Splunk SOAR has made a huge impact across security operations and the business overall."

More Splunk SOAR pros

Cons

"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."

"The response time of the support is an area of concern where improvements are required."

"The ability to analyze incidents needs to be improved in the solution."

"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."

"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."

"IBM Resilient is quite complex, including its configuration."

"The implementation could be a bit simpler."

"Its price needs improvement."

More IBM Resilient cons

"We want to see improvements made to the APIs such that we can connect to many different systems and data sources."

"Some of the training materials are on a basic level."

"The tool's response is slower because it has to search through a huge dataset, which can be improved for latency."

"The scalability could be better."

"Splunk SOAR can improve IoT/OT security-related case studies or your use cases. Their integration with identity and access management (IAM) solutions is a bit shaky. They don't have good integration with a lot of IAM solutions. They do have good capability in terms of user access management internally, but even with privileged user access, they have a good module. However, if they have to integrate with solutions, such as CyberArk or IBM IAM solutions they are lacking, the visibility of user access is not that much."

"In my opinion, the focus should be on improving its simplicity, specifically the interface, and configuration."

"Improving the integration ecosystem can raise the quality of the bottom tier of the integrations so that they can work better out of the box."

"Providing Splunk app developers and playbook developers Python Stub files so that way when they create custom code through their IDE, they can have IntelliCode suggestions."

More Splunk SOAR cons

Pricing and Cost Advice

"The cost of the product is quite high."

"We could create unlimited users using the license we had purchased."

"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."

"Pricing for the solution is good, in my opinion."

"It is very expensive."

"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."

"There is a license you need to pay for in order to use this product."

"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."

More IBM Resilient pricing and cost advice

"I found the price of Splunk SOAR to be good."

"Splunk SOAR is more expensive compared to other options for SOAR."

"The licensing cost is reasonable."

"I don't know the exact price, but for my region, it is very expensive."

"Splunk SOAR is an expensive solution for an organization of our size."

"The tool is not cheap."

"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."

"The cost is high and the licensing is on an annual basis."

More Splunk SOAR pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

33%

Computer Software Company

12%

Manufacturing Company

Government

Computer Software Company

13%

Financial Services Firm

13%

Manufacturing Company

11%

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Resilient?

It is a stable solution...It is a scalable solution.

See all answers

What is your experience regarding pricing and costs for IBM Resilient?

I am not the one in charge of pricing, so I am not sure about the costs.

See all answers

What needs improvement with IBM Resilient?

Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.

See all answers

What do you like most about Splunk Phantom?

Splunk SOAR's quick response to incidents is the most valuable part.

See all answers

What is your experience regarding pricing and costs for Splunk Phantom?

Splunk SOAR is moderately priced, neither cheap nor overly expensive.

See all answers

What needs improvement with Splunk Phantom?

There are areas in Splunk SOAR that have room for improvement. To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced life...

See all answers

Comparisons

Palo Alto Networks Cortex XSOAR vs IBM Resilient

Compared 36% of the time

IBM Security QRadar vs IBM Resilient

Compared 19% of the time

Fortinet FortiSOAR vs IBM Resilient

Compared 11% of the time

ServiceNow Security Operations vs IBM Resilient

Compared 10% of the time

Proofpoint Threat Response vs IBM Resilient

Compared 6% of the time

More IBM Resilient Competitors

Palo Alto Networks Cortex XSOAR vs Splunk SOAR

Compared 18% of the time

Cortex XSIAM vs Splunk SOAR

Compared 15% of the time

Fortinet FortiSOAR vs Splunk SOAR

Compared 11% of the time

ServiceNow Security Operations vs Splunk SOAR

Compared 9% of the time

IBM Security QRadar vs Splunk SOAR

Compared 1% of the time

More Splunk SOAR Competitors

Product Reports

Buyer's Guide

IBM Resilient

July 2025

Download IBM Resilient product report

Buyer's Guide

Splunk SOAR

June 2025

Download Splunk SOAR product report

Also Known As

No data available

Phantom

Overview

The Resilient Incident Response Platform (IRP) is the leading platform for orchestrating and automating incident response processes.

The Resilient IRP quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

IBM

Splunk SOAR offers features like automation and orchestration of manual tasks, speeding up work, detection and response to advanced and emerging threats.

Go from overwhelmed to in-control

Automate manual tasks. Address every alert, every day. Establish repeatable procedures that allow security analysts to stop being reactive and focus on mission-critical objectives to protect your business.

Force multiply your team

Orchestrate and automate repetitive tasks, investigation and response to increase efficiency and productivity, and do more with the people you already have. Make a team of three feel like a team of 10.

From 30 minutes to 30 seconds

Work faster with Splunk SOAR. Respond to threats in seconds. Lower your mean time to respond (MTTR) by automating security tasks and workflows across all of your security tools.

End-to-end security operations made easy

Take advantage of Splunk Enterprise Security and Splunk SOAR joining forces to provide a seamless and intuitive SecOps platform to prevent, detect and respond to advanced and emerging threats.

Splunk

Sample Customers

Golden Living, Health Equity, USA Funds

Recorded Future, Blackstone

Buyer's Guide

IBM Resilient vs. Splunk SOAR

June 2025

Free Report: IBM Resilient vs. Splunk SOAR

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