IBM Resilient vs Splunk SOAR comparison

IBM and Splunk are both solutions in the Security Orchestration Automation and Response (SOAR) category. IBM is ranked #15 with an average rating of 7.0, while Splunk is ranked #3 with an average rating of 8.5. IBM holds a 1.9% mindshare in SOAR, compared to Splunk’s 7.7% mindshare. Additionally, 75% of IBM users are willing to recommend the solution, compared to 86% of Splunk users who would recommend it.

IBM Resilient

Read 18 IBM Resilient reviews

1,228 Views
1,081 Comparison Views

75% willing to recommend

Splunk SOAR

Read 48 Splunk SOAR reviews

4,554 Views
3,416 Comparison Views

86% willing to recommend

IBM Resilient

Splunk SOAR

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Executive SummaryUpdated on Jun 15, 2025

IBM Resilient and Splunk SOAR are prominent players in the field of incident response and security orchestration. Splunk SOAR appears to have an advantage due to its extensive integration capabilities and mature automation modules.

Features: IBM Resilient provides comprehensive incident response capabilities with dynamic playbooks for quick actions. It integrates well with other IBM products like QRadar, offering a mature solution requiring fewer third-party products. Splunk SOAR excels in integration with non-Splunk solutions, has a vast library of pre-built integrations, and supports advanced automation and orchestration modules, allowing for scalable security management with customizable playbooks.

Room for Improvement: IBM Resilient could improve by enhancing integration with third-party products and offering more built-in connectors. Users suggest better technical support and documentation for smoother deployment. Pricing strategies also need reevaluation. Splunk SOAR could benefit from improved case management, reporting capabilities, and better support for emerging technologies like IoT/OT security while also addressing high pricing concerns.

Ease of Deployment and Customer Service: IBM Resilient primarily supports on-premises deployment, with users noting complex initial configurations. Customer support experiences are mixed. Splunk SOAR offers flexible deployment options, including hybrid and cloud, serving different organizational needs but receiving average ratings in technical support, with noted delays. Both solutions have opportunities to enhance response times in customer service.

Pricing and ROI: IBM Resilient is considered expensive, with user-based licensing. Some users see moderate ROI in time savings. Splunk SOAR is similarly priced high, posing a challenge for smaller organizations. Despite the cost, many users justify the investment given Splunk's powerful integration and automation. There is a call for more competitive and flexible pricing models for both to accommodate various organizational sizes and budgets.

To learn more, read our detailed IBM Resilient vs. Splunk SOAR Report (Updated: September 2025).

Buyer's Guide

IBM Resilient vs. Splunk SOAR

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Resilient

Ranking in Security Orchestration Automation and Response (SOAR)

15th

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Security Incident Response (3rd)

Splunk SOAR

Ranking in Security Orchestration Automation and Response (SOAR)

3rd

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of IBM Resilient is 1.9%, down from 2.5% compared to the previous year. The mindshare of Splunk SOAR is 7.7%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Orchestration Automation and Response (SOAR) Market Share Distribution
Product	Market Share (%)
Splunk SOAR	7.7%
IBM Resilient	1.9%
Other	90.4%

Security Orchestration Automation and Response (SOAR)

Featured Reviews

Usman Bhatti

Senior Officer Security Operations Center at a financial services firm with 10,001+ employees

Simple deployment, scalable, but lacking third-party solution compatibility

Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.

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Mack Scott

Cyber Security Network Security Engineer at Cirrus Logic

Improves response time by consolidating tools and automating threat detection

I haven't gone too far into it to see anything that needs improvement yet. We can likely include some features related to the integration with on-premises resources, rather than focusing solely on the existing automation. These are the additional features that could be included in the future. Splunk's Unified Platform does help consolidate networking security and IT observability tools. They should integrate Splunk Enterprise Security better into Splunk Cloud.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."

"The most valuable thing about it is how easy it is to navigate the user interface."

"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."

"The UBA, User Behavior Analytics, is very good."

"The product is very good at incident response."

"It's really simple and has a flexible interface."

"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."

"The solution is very easy to use."

More IBM Resilient pros

"When you design a playbook, you can integrate multiple log sources and define rules... After that, the platform automatically compiles all these activities and, based on the results, the analyst only has to indicate whether the result is a true or false positive. That reduces the time and effort involved."

"The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable."

"It's pretty easy when it comes to setting up assets. If you want to fetch emails or call a REST API, you can set up an asset and grab that information."

"The customization of the playbook in Splunk SOAR is very beneficial."

"The product’s integration with other Splunk products is valuable."

"The best feature is the integration and the custom Python code that we can write. Splunk SOAR provides us with both of these capabilities, allowing us to integrate different security solutions with Splunk SOAR and take remediation actions directly on those security tools."

"Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task."

"I like the integration capabilities of Phantom. It has a lot of integrations with other products. Its searching methodologies are also good. It is also easy to understand and easy to create playbooks."

More Splunk SOAR pros

Cons

"IBM Resilient could integrate better with my tools."

"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."

"The implementation could be a bit simpler."

"The product must provide more integration with other tools."

"Its price needs improvement."

"The ability to analyze incidents needs to be improved in the solution."

"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."

"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."

More IBM Resilient cons

"What we have seen is if the workflow gets halted or if we want to halt a workflow, it cannot be resumed."

"It would be nice if we could put it on other search heads, not just Enterprise Security."

"Splunk SOAR has room to improve its offering for small-sized customers. The price is not fair for smaller-sized customers."

"We've run into a few minor issues. Some of the playbook writing is a bit complicated. We've had a few hiccups with the source control. We'd really like to use GitHub deployment keys for a dedicated account. We haven't been able to do that. I think those are some of the major ones."

"It could be easier to implement."

"The cost of Splunk SOAR has room for improvement."

"Some of the training materials are on a basic level."

"Splunk SOAR should improve its ease of upgrade, which is a pain point for us right now."

More Splunk SOAR cons

Pricing and Cost Advice

"Pricing for the solution is good, in my opinion."

"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."

"The cost of the product is quite high."

"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."

"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."

"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."

"We could create unlimited users using the license we had purchased."

"There is a license you need to pay for in order to use this product."

More IBM Resilient pricing and cost advice

"I don't know the exact price, but for my region, it is very expensive."

"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."

"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."

"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."

"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."

"Splunk SOAR is moderately priced, neither cheap nor overly expensive."

"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."

"The cost is high and the licensing is on an annual basis."

More Splunk SOAR pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

35%

Computer Software Company

Manufacturing Company

Government

Financial Services Firm

12%

Computer Software Company

11%

Manufacturing Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	2
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	7
Large Enterprise	29

Questions from the Community

What do you like most about IBM Resilient?

It is a stable solution...It is a scalable solution.

See all answers

What is your experience regarding pricing and costs for IBM Resilient?

I am not the one in charge of pricing, so I am not sure about the costs.

See all answers

What needs improvement with IBM Resilient?

Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.

See all answers

What do you like most about Splunk Phantom?

Splunk SOAR's quick response to incidents is the most valuable part.

See all answers

What is your experience regarding pricing and costs for Splunk Phantom?

I don't have experience with costs; management handles that aspect.

See all answers

What needs improvement with Splunk Phantom?

See all answers

Comparisons

Palo Alto Networks Cortex XSOAR vs IBM Resilient

Compared 23% of the time

IBM Security QRadar vs IBM Resilient

Compared 13% of the time

Fortinet FortiSOAR vs IBM Resilient

Compared 9% of the time

Proofpoint Threat Response vs IBM Resilient

Compared 8% of the time

ServiceNow Security Operations vs IBM Resilient

Compared 7% of the time

More IBM Resilient Competitors

Palo Alto Networks Cortex XSOAR vs Splunk SOAR

Compared 18% of the time

Fortinet FortiSOAR vs Splunk SOAR

Compared 11% of the time

Cortex XSIAM vs Splunk SOAR

Compared 11% of the time

ServiceNow Security Operations vs Splunk SOAR

Compared 9% of the time

Swimlane vs Splunk SOAR

Compared 3% of the time

More Splunk SOAR Competitors

Product Reports

Buyer's Guide

IBM Resilient

October 2025

Download IBM Resilient product report

Buyer's Guide

Splunk SOAR

September 2025

Download Splunk SOAR product report

Also Known As

No data available

Phantom

Overview

The Resilient Incident Response Platform (IRP) is the leading platform for orchestrating and automating incident response processes.

The Resilient IRP quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

IBM

Splunk SOAR offers features like automation and orchestration of manual tasks, speeding up work, detection and response to advanced and emerging threats.

Go from overwhelmed to in-control

Automate manual tasks. Address every alert, every day. Establish repeatable procedures that allow security analysts to stop being reactive and focus on mission-critical objectives to protect your business.

Force multiply your team

Orchestrate and automate repetitive tasks, investigation and response to increase efficiency and productivity, and do more with the people you already have. Make a team of three feel like a team of 10.

From 30 minutes to 30 seconds

Work faster with Splunk SOAR. Respond to threats in seconds. Lower your mean time to respond (MTTR) by automating security tasks and workflows across all of your security tools.

End-to-end security operations made easy

Take advantage of Splunk Enterprise Security and Splunk SOAR joining forces to provide a seamless and intuitive SecOps platform to prevent, detect and respond to advanced and emerging threats.

Splunk

Sample Customers

Golden Living, Health Equity, USA Funds

Recorded Future, Blackstone

Buyer's Guide

IBM Resilient vs. Splunk SOAR

September 2025

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