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IBM Resilient vs Palo Alto Networks Cortex XSOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024
 

Categories and Ranking

IBM Resilient
Ranking in Security Orchestration Automation and Response (SOAR)
8th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
Security Incident Response (3rd)
Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
45
Ranking in other categories
SOC as a Service (2nd)
 

Mindshare comparison

As of December 2024, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of IBM Resilient is 2.7%, down from 3.0% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 13.1%, down from 15.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Usman Bhatti - PeerSpot reviewer
Simple deployment, scalable, but lacking third-party solution compatibility
Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.
NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective."
"This is a good solution that we recommend for customers."
"It is a stable solution...It is a scalable solution."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"The solution is very easy to use."
"The solution is easy to use."
"The most valuable thing about it is how easy it is to navigate the user interface."
"The automation is excellent."
"What I like most about Palo Alto Networks Cortex XSOAR is how user-friendly it is for development. It is much simpler to work with compared to similar tools I've used."
"Cortex XSOAR's playbook for incident management and automation is highly valuable."
"The strengths of Palo Alto Networks Cortex XSOAR stem from the fact that it provides functionalities related to patching and URL blocking...It is a scalable solution."
"They have a portal where you can find any kind of integration that you need."
"Its agility and scalability are valuable."
"I have found the solution very useful, it integrates well with other platforms."
"Cortex XSOAR's most valuable features are the playbooks, custom integration, the machine-learning model, and the layout, classifier, and mapper."
 

Cons

"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"The ability to analyze incidents needs to be improved in the solution."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"IBM Resilient could integrate better with my tools."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
"The implementation could be a bit simpler."
"The product needs a bit more development."
"I think they should increase their collaboration base."
"The platform’s setup procedures could be streamlined compared to one of its competitors."
"I would love to see more flexibility on what we can display and design on the dashboards."
"The solution is complicated to learn."
"The integration could be better. Cortex, for example, does not work with iPhone."
"The formats are not compatible, are readily not available, and are not readable."
"Palo Alto Networks Cortex XSOAR could improve the look, feel, and management of the cloud console. Additionally, the user could be more easily integrated."
"The dashboard could be better."
 

Pricing and Cost Advice

"The cost of the product is quite high."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"Pricing for the solution is good, in my opinion."
"We could create unlimited users using the license we had purchased."
"There is a license you need to pay for in order to use this product."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"It is very expensive."
"The price of Palo Alto Networks Cortex XSOAR could be reduced. We are always looking for a discount. There is an annual license needed to use this solution."
"The pricing is fair. The pricing reflects the value and feature set it offers."
"The solution's cost is reasonable."
"The solution is a bit on the expensive side."
"The price of Palo Alto Networks Cortex XSOAR is expensive."
"The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market."
"From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
"The solution's pricing needs improvement."
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
12%
Government
10%
Manufacturing Company
9%
Financial Services Firm
14%
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Resilient?
It is a stable solution...It is a scalable solution.
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
The price of the solution is high and not justifiable for small or medium-sized companies without a developed cybersecurity team.
What needs improvement with Palo Alto Networks Cortex XSOAR?
The price of the solution could be lower. Companies utilizing this solution should have a well-developed cybersecurity team to maximize its benefits. It is more suited for large organizations rathe...
 

Also Known As

No data available
Demisto Enterprise, Cortex XSOAR, Demisto
 

Learn More

Video not available
 

Overview

 

Sample Customers

Golden Living, Health Equity, USA Funds
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about IBM Resilient vs. Palo Alto Networks Cortex XSOAR and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.