


IBM Resilient and Fortinet FortiSOAR compete in the incident response and security orchestration category. IBM Resilient has the upper hand with its mature and comprehensive stack while Fortinet FortiSOAR is recognized for ease of integration and automation.
Features: IBM Resilient is notable for its comprehensive incident response capabilities, integration with IBM QRadar, and flexible playbooks tailored to specific needs, making third-party OEM products less necessary. Users find its incident management and security features comprehensive. Fortinet FortiSOAR stands out with its playbook functionalities and a wide range of connectors, allowing automation and vendor correlation. Its modern dashboards and integration with Fortinet products enhance usability.
Room for Improvement: IBM Resilient needs better integration with third-party tools, broader functionality, and improved pricing. Users also suggest enhancements in technical support. Fortinet FortiSOAR can improve its orchestration, analysis, and documentation to reduce the learning curve. Faster response times in technical support and a more intuitive dashboard and UI design would be beneficial.
Ease of Deployment and Customer Service: Both IBM Resilient and Fortinet FortiSOAR offer deployment options including on-premises and hybrid cloud. IBM Resilient users report delays in technical support responses and feel the support could be more proactive. Fortinet FortiSOAR users experience similar delays and have mixed reviews regarding customer support quality.
Pricing and ROI: IBM Resilient is seen as costly with yearly licensing fees potentially around $120,000 but offers significant time savings and value. Fortinet FortiSOAR is also considered expensive, yet its pricing is competitive compared to market leaders like Palo Alto. Both solutions are valued for operational efficiency despite their high costs.
| Product | Mindshare (%) |
|---|---|
| Torq | 3.8% |
| Fortinet FortiSOAR | 4.2% |
| IBM Resilient | 2.2% |
| Other | 89.8% |


| Company Size | Count |
|---|---|
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 3 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 7 |
Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.
Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.
What are the key features of Torq?In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.
Fortinet FortiSOAR offers a comprehensive platform for automating and managing security operations. It streamlines cyber incident response and integrates with existing security systems for effective threat detection and remediation.
FortiSOAR is designed to enhance security operations through its automation capabilities and seamless platform integration. Its playbooks allow for quick response and efficient policy application, simplifying incident management and network security tasks. The centralized analytics and intuitive dashboards support threat intelligence management and workflow automation. Despite its benefits, FortiSOAR has areas for improvement, such as third-party integration, user-friendliness, and a high learning curve which affects playbook creation. Documentation and technical support need enhancement to facilitate better user experience, along with refining its pricing model and improving orchestration with network devices.
What are the top features of Fortinet FortiSOAR?Fortinet FortiSOAR is utilized across industries for its ability to manage security operations and case management efficiently. In sectors such as finance and healthcare, FortiSOAR automates responses to cyber threats, aiding in compliance and data protection. Its integration with security technologies supports robust threat intelligence, vital for sectors that process sensitive information.
IBM Resilient is renowned for its ease of use, flexibility, and stability, seamlessly integrating with IBM QRadar to support comprehensive incident response.
IBM Resilient excels in facilitating dynamic playbook creation and managing security threats effectively with a mature, scalable architecture. Its integration capabilities and complete stack make it pivotal for incident response automation and orchestration. However, it requires enhanced integration with third-party applications, improved technical support, and better pricing strategies. Users have noted complexities in setup, necessitating more detailed documentation and customization efforts.
What are IBM Resilient's most important features?IBM Resilient is deployed across sectors like finance and governance, aiding in incident response automation. It supports security services management, integrates with IBM QRadar, and leverages the MITRE ATT&CK tactics. Benefiting from its flexibility, it's ideal for case management, research, and integrating with other security controls, allowing organizations to handle incidents effectively.
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