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Fortinet FortiSOAR vs IBM Resilient comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiSOAR
Ranking in Security Orchestration Automation and Response (SOAR)
10th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
No ranking in other categories
IBM Resilient
Ranking in Security Orchestration Automation and Response (SOAR)
13th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (3rd)
 

Mindshare comparison

As of April 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Fortinet FortiSOAR is 4.2%, up from 3.2% compared to the previous year. The mindshare of IBM Resilient is 2.1%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Augustine Onewo - PeerSpot reviewer
Inexpensive while enhancing security operations with intuitive automation tools
Usually, FortiSOAR is used for some of our security operation tasks where it is necessary to ascertain the integrity of threat vectors and then take action against them. In addition, we automate other processes within our security operations procedure through FortiSOAR FortiSOAR is really…
Usman Bhatti - PeerSpot reviewer
Simple deployment, scalable, but lacking third-party solution compatibility
Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is straightforward."
"Fortinet FortiSOAR is a very interactive and user-friendly solution."
"Generally, the tool helps just automating a lot of manual load or repetitive tasks."
"The most fascinating aspect of FortiSOAR is its modern and simple to understand and operate dashboards."
"The solution is easy to implement and includes 450 built-in connectors."
"The solution's most valuable feature is playbook creation, which allows us to integrate all data ingestion into the same platform."
"The most valuable feature of Fortinet FortiSOAR is the playbook, which has to be defined to apply the policies."
"We use the product for security."
"The solution is very easy to use."
"The most valuable thing about it is how easy it is to navigate the user interface."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"This is a good solution that we recommend for customers."
"It's really simple and has a flexible interface."
"The solution is reliable in our usage."
 

Cons

"Fortinet's tech support overall is not great when they are at their best."
"I don't currently see where the solution is lacking features. For us and for our clients it works very well and we're pleased with it."
"The technology and integrations are important so should continue to be enhanced."
"I have found that Fortinet FortiSOAR needs a lot of improvement. The Orchestration needs to be improved."
"Fortinet FortiSOAR should improve its analysis."
"Fortinet FortiSOAR should add more documentation for some use cases."
"Technical support could be improved."
"FortiSOAR needs to improve the response time for executing playbooks."
"Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"The product must provide more integration with other tools."
"The integration could be improved so that it is easy to integrate with other solutions."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"IBM Resilient is quite complex, including its configuration."
"The response time of the support is an area of concern where improvements are required."
"The initial setup is complex."
 

Pricing and Cost Advice

"The solution offers both licensing and subscription models that are similar in price to other products."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"Fortinet FortiSOAR is an expensive solution."
"Fortinet FortiSOAR is expensive."
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"Pricing is fine compared to other solutions."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"Pricing for the solution is good, in my opinion."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"There is a license you need to pay for in order to use this product."
"We could create unlimited users using the license we had purchased."
"The cost of the product is quite high."
"It is very expensive."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
11%
University
7%
Healthcare Company
7%
Financial Services Firm
33%
Computer Software Company
11%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiSOAR?
Fortinet FortiSOAR is a very interactive and user-friendly solution.
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
FortiSOAR is considered costly, and I would rate its pricing at three out of ten, where one is high and ten is low.
What needs improvement with Fortinet FortiSOAR?
FortiSOAR needs to improve the response time for executing playbooks. Compared to IBM Resilient, the execution time for playbooks is slower. Additionally, FortiSOAR should include more ready-to-use...
What do you like most about IBM Resilient?
It is a stable solution...It is a scalable solution.
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
 

Also Known As

CyberSponse, FortiSOAR
No data available
 

Overview

 

Sample Customers

Information Not Available
Golden Living, Health Equity, USA Funds
Find out what your peers are saying about Fortinet FortiSOAR vs. IBM Resilient and other solutions. Updated: March 2025.
848,207 professionals have used our research since 2012.