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Fortinet FortiSOAR vs IBM Resilient comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
9
Ranking in other categories
AI-SOC (2nd), AI-Powered Security Automation (2nd)
Fortinet FortiSOAR
Ranking in Security Orchestration Automation and Response (SOAR)
8th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
IBM Resilient
Ranking in Security Orchestration Automation and Response (SOAR)
21st
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (6th)
 

Mindshare comparison

As of May 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.7%, down from 5.4% compared to the previous year. The mindshare of Fortinet FortiSOAR is 4.0%, down from 4.3% compared to the previous year. The mindshare of IBM Resilient is 2.2%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Torq3.7%
Fortinet FortiSOAR4.0%
IBM Resilient2.2%
Other90.1%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
VIJAICYRIAC - PeerSpot reviewer
Director at Movate
Automated playbooks have reduced response times and provided deeper threat analytics
The effectiveness of Fortinet FortiSOAR playbooks is that they minimize the mean time to response and MTTR, and I think more automation is required to improve the response time. I am working with the Dynamic Case Management feature, and it is dynamic. The Dynamic Case Management feature is more helpful for us to get real-time anomalies and identify the threats. It also assists in real-time response, so it is helpful.
ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"Under one SOC tool in Torq, analysts get to know everything within the context of an alert or incident they are working on, and this ability to view the whole picture within Torq is one of the major breakthroughs and best offerings of Torq."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"What I appreciate most about Torq is that it is an essential part of our system."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"My final rating for Fortinet FortiSOAR would be 10 out of 10, where one is bad and ten is good."
"The playbook and the dashboard of FortiSOAR are really informative."
"We use the product for security."
"Generally, the tool helps just automating a lot of manual load or repetitive tasks."
"It is a scalable solution...The implementation phase of the product was not tough or difficult."
"It's great that the solution is integrated with FortiAnalyzer."
"The most fascinating aspect of FortiSOAR is its modern and simple to understand and operate dashboards."
"The fabrication, management, and communication across a single platform is beautiful."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"The solution is very easy to use."
"This is a good solution that we recommend for customers."
"Its flexibility is the most valuable."
"The solution is very easy to use."
"This is a good solution that we recommend for customers."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
 

Cons

"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"Regarding the pricing of Torq, I would say it is expensive."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"Torq does extensive marketing saying that SOAR is dead and markets itself as an all-in-one solution, but this is not actually true."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"The initial deployment of Torq was not easy."
"The initial deployment of Torq was not easy."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"I have found that Fortinet FortiSOAR needs a lot of improvement. The Orchestration needs to be improved."
"The solution doesn't connect well with the network devices."
"The solution lacks proper documentation, so we have to test and trial each playbook and integration."
"Fortinet's tech support overall is not great when they are at their best."
"The tool's user interface is an area of concern where improvements are needed."
"The licensing model could be better."
"Fortinet is good, however, as they get into security analytics, while their support is okay, sometimes it requires some hand-holding and their response is probably not as good as Palo Alto."
"The ease of playbook creation on FortiSOAR needs improvement."
"The initial setup is complex."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"IBM Resilient could integrate better with my tools."
"IBM Resilient is quite complex, including its configuration."
"The product needs a bit more development."
"Its price needs improvement."
"The product must provide more integration with other tools."
"The solution is limited, but it needs lots of development, especially when we talk about making actions with other security solutions."
 

Pricing and Cost Advice

Information not available
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"Pricing is fine compared to other solutions."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"Fortinet FortiSOAR is an expensive solution."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"The solution offers both licensing and subscription models that are similar in price to other products."
"Fortinet FortiSOAR is expensive."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"It is very expensive."
"Pricing for the solution is good, in my opinion."
"The cost of the product is quite high."
"We could create unlimited users using the license we had purchased."
"There is a license you need to pay for in order to use this product."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
10%
Comms Service Provider
9%
Manufacturing Company
9%
Financial Services Firm
11%
Computer Software Company
9%
Comms Service Provider
6%
Healthcare Company
6%
Financial Services Firm
32%
Construction Company
8%
Comms Service Provider
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise4
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

What needs improvement with Torq?
This is exactly what we discussed two days ago with the Torq team. We told them where we want to see improvements. Fo...
What is your primary use case for Torq?
I use Torq as my case management and alert system. Working as a SOC analyst, the first thing I do every morning is ge...
What advice do you have for others considering Torq?
I would definitely recommend Torq. I have no doubt, really. When we looked for another vendor, Torq really answered a...
What do you like most about Fortinet FortiSOAR?
Fortinet FortiSOAR is a very interactive and user-friendly solution.
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
The product is expensive, but it is a value-for-money product. It is a good product to invest in, eventually securing...
What needs improvement with Fortinet FortiSOAR?
Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet th...
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
 

Also Known As

No data available
CyberSponse, FortiSOAR
No data available
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Golden Living, Health Equity, USA Funds
Find out what your peers are saying about Fortinet FortiSOAR vs. IBM Resilient and other solutions. Updated: April 2026.
895,151 professionals have used our research since 2012.