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Exabeam vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Exabeam Fusion SIEM effectively reduces costs for financial institutions and earns a 7/10 ROI rating from users.
Sentiment score
6.6
Splunk SOAR offers varied ROI, with notable time-saving but challenges in quantifying benefits and initial deployment for new users.
 

Customer Service

Sentiment score
6.3
Exabeam's customer service is praised for its promptness and problem-solving but criticized for slow responses and regional support gaps.
Sentiment score
7.1
Splunk SOAR's improved customer service is praised for responsiveness and documentation, despite occasional slow telecom-related responses.
Even with TAM support from Exabeam, many issues go unresolved.
Splunk's technical support is very good and generally not needed often due to the stable environment.
 

Scalability Issues

Sentiment score
7.2
Exabeam scales for IT specialists, supporting large and small groups, yet some users note occasional latency and platform intensity.
Sentiment score
7.1
Splunk SOAR is scalable, flexible, and resource-efficient, but some users face hardware bottlenecks at larger scales.
 

Stability Issues

Sentiment score
7.2
Exabeam is generally stable, handling large data but occasionally experiences downtime and delays; recent improvements noted.
Sentiment score
7.5
Splunk SOAR is highly stable with minimal downtime, minor issues, and receives positive feedback for robust data performance.
These problems were not frequent, and the last six to eight months have been stable.
Splunk SOAR provides a stable environment and technology.
 

Room For Improvement

Exabeam needs flexibility, faster responses, better UI, documentation, integrations, cloud support, reporting, deployment, and more certifications.
Splunk SOAR users desire improved integration, better documentation, and user-friendly features for enhanced efficiency and usability.
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR.
 

Setup Cost

Exabeam's pricing, based on user count or data volume, is seen as reasonable but can be costly for some.
Splunk SOAR's subscription pricing is seen as costly by some, but it offers valuable workflow automation and efficiency.
Splunk SOAR is affordable cost-wise only.
 

Valuable Features

Exabeam is a user-friendly platform excelling in behavior analytics, integration, security logging, AI, and affordable threat detection.
Splunk SOAR offers customizable playbooks, seamless integration, facilitates automation, enhances incident response, and improves user experience and efficiency.
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
The customization of the playbook in Splunk SOAR is very beneficial.
 

Categories and Ranking

Exabeam
Ranking in Security Orchestration Automation and Response (SOAR)
7th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
Security Information and Event Management (SIEM) (14th), User Entity Behavior Analytics (UEBA) (3rd), Security Incident Response (4th), Threat Intelligence Platforms (7th), AI-Powered Cybersecurity Platforms (9th)
Splunk SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
44
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Exabeam is 1.7%, down from 2.5% compared to the previous year. The mindshare of Splunk SOAR is 7.3%, down from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Stephen-Armstrong - PeerSpot reviewer
The SIEM provides a user-friendly UI experience
When events come into the system, the dashboard categorizes them by the highest risk score, not when they appear on the system. When you've got multiple ongoing incidents you can only see the highest risk score at the top of the list rather than the most recent detection. Exabeam's reporting dashboard could have included a filtering option to filter by the most recent detection.
Shubham Sinha. - PeerSpot reviewer
Helped eliminate repetitive and redundant tasks, but custom functions and reporting need a lot of work
The visibility of the solution’s playbook viewer depends on the right you assign to the analyst. SOAR has the flexibility to distinguish between the roles of analyst and owner. If the analyst's role is to just work on a ticket, they cannot view the playbook design platform. That is limited to the owner. That can be both a good and bad thing. A major problem I have faced in SOAR's rights distribution is roles and responsibilities. Suppose I am initially granted user rights or analyst rights, but later on, I also get admin rights. SOAR is unable to amend the limitations of my role. I raised a support ticket with Splunk about this. They said it's a bug in their 5.3.5 version. To fix this, I had to reinstall the entire platform from scratch, just to amend the rights and responsibilities of one role. This bug was not fixed. Also, the latest GUI is terrible. The previous one was better. Another point is that while using Splunk SOAR in an investigation is not difficult, there are some complex parameters. We have SOAR case management, but the licensing is going to put a big hole in your pocket. Also, there is an issue with investigation node addition. When you are doing node additions you cannot grant the entire environment to have SOAR visibility into the incident. So when you integrate it with an ITSM tool, like ServiceNow or Jira for ticketing purposes, there is a challenge. When you do nodes for investigation on a regular basis, sometimes it does not update our ServiceNow platform, which is terrible. It is a redundant activity for an analyst to update that in the case management as well as in the ITSM tool. Although SOAR provides integration, the functionality of investigation and nodes is terrible when it comes to integration. An additional area for improvement is custom function creation. It's terrible. A newbie cannot create custom functions right away. They would require a solid understanding first. Also, the reporting is really awful. If I want to do a report for a customized time period, such as the last three days or the last four days, or from the 10th to the 12th of June, that is not available in SOAR at all. That kind of feature is available in Cortex XSOAR. Reporting is a real challenge.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
9%
Healthcare Company
6%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What do you like most about Exabeam Fusion SIEM?
The solution's initial setup process is easy.
What is your experience regarding pricing and costs for Exabeam Fusion SIEM?
I do not have much information about the pricing. However, I am aware that Exabeam is cheaper than Palo Alto based on discussions in meetings.
What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
I rate Splunk SOAR two out of 10 for affordability. Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all ...
What needs improvement with Splunk Phantom?
The dashboard could be improved and some other features. SOAR should integrate network capabilities, allowing us to also monitor the WLAN network. Splunk is also expensive and difficult for beginne...
 

Also Known As

No data available
Phantom
 

Overview

 

Sample Customers

Hulu, ADP, Safeway, BBCN Bank
Recorded Future, Blackstone
Find out what your peers are saying about Exabeam vs. Splunk SOAR and other solutions. Updated: January 2025.
841,004 professionals have used our research since 2012.