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Exabeam vs Palo Alto Networks Cortex XSOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Exabeam Fusion SIEM effectively reduces costs for financial institutions and earns a 7/10 ROI rating from users.
Sentiment score
7.4
Palo Alto Networks Cortex XSOAR enhances ROI through automation, integration, and efficient mature SOC processes, reducing investigation time.
 

Customer Service

Sentiment score
6.2
Exabeam's customer service is praised for its promptness and problem-solving but criticized for slow responses and regional support gaps.
Sentiment score
6.0
Palo Alto Networks Cortex XSOAR support is knowledgeable but varies in response times and service quality, needing possible improvements.
Even with TAM support from Exabeam, many issues go unresolved.
 

Scalability Issues

Sentiment score
7.2
Exabeam scales for IT specialists, supporting large and small groups, yet some users note occasional latency and platform intensity.
Sentiment score
7.4
Palo Alto Networks Cortex XSOAR is scalable, integrating well with APIs, though large deployments may face challenges and latency issues.
 

Stability Issues

Sentiment score
7.2
Exabeam is generally stable, handling large data but occasionally experiences downtime and delays; recent improvements noted.
Sentiment score
7.8
Palo Alto Networks Cortex XSOAR is stable and reliable, though minor bugs occur during updates and with oversized storage environments.
These problems were not frequent, and the last six to eight months have been stable.
 

Room For Improvement

Exabeam needs flexibility, faster responses, better UI, documentation, integrations, cloud support, reporting, deployment, and more certifications.
Cortex XSOAR requires easier setup, better IoT support, improved UI, more connectors, flexible pricing, and enhanced documentation.
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
The deployment requires integration and the development of integration modules.
 

Setup Cost

Exabeam's pricing, based on user count or data volume, is seen as reasonable but can be costly for some.
Cortex XSOAR is seen as expensive yet valuable for security, with variable pricing and discounts post-Palo Alto acquisition.
 

Valuable Features

Exabeam is a user-friendly platform excelling in behavior analytics, integration, security logging, AI, and affordable threat detection.
Cortex XSOAR offers user-friendly automation, integration, and playbook creation with efficient remediation, security features, and AI-enhanced threat intelligence.
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
Execution of automatic tasks for collecting, enriching, and correlating security events from hundreds of different technologies.
 

Categories and Ranking

Exabeam
Ranking in Security Orchestration Automation and Response (SOAR)
7th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
Security Information and Event Management (SIEM) (14th), User Entity Behavior Analytics (UEBA) (2nd), Security Incident Response (6th), Threat Intelligence Platforms (7th), AI-Powered Cybersecurity Platforms (9th)
Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
46
Ranking in other categories
SOC as a Service (2nd)
 

Mindshare comparison

As of January 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Exabeam is 1.8%, down from 2.8% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 13.1%, down from 15.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Stephen-Armstrong - PeerSpot reviewer
The SIEM provides a user-friendly UI experience
When events come into the system, the dashboard categorizes them by the highest risk score, not when they appear on the system. When you've got multiple ongoing incidents you can only see the highest risk score at the top of the list rather than the most recent detection. Exabeam's reporting dashboard could have included a filtering option to filter by the most recent detection.
NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Healthcare Company
6%
Financial Services Firm
14%
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What do you like most about Exabeam Fusion SIEM?
The solution's initial setup process is easy.
What is your experience regarding pricing and costs for Exabeam Fusion SIEM?
I do not have much information about the pricing. However, I am aware that Exabeam is cheaper than Palo Alto based on discussions in meetings.
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Even though customers often comment on the price, the potential savings come from managing a large number of security events with a limited number of analysts. This leads to economic advantages des...
What needs improvement with Palo Alto Networks Cortex XSOAR?
The complexity of Cortex XSOAR has a trade-off with its versatility. The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a down...
 

Also Known As

No data available
Demisto Enterprise, Cortex XSOAR, Demisto
 

Overview

 

Sample Customers

Hulu, ADP, Safeway, BBCN Bank
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about Exabeam vs. Palo Alto Networks Cortex XSOAR and other solutions. Updated: December 2024.
831,020 professionals have used our research since 2012.