Microsoft Sentinel vs Splunk SOAR comparison

Splunk SOAR and Microsoft Sentinel are competing in the security orchestration, automation, and response (SOAR) category. Splunk SOAR seems to have the upper hand due to its seamless integration and user-friendly interface, while Microsoft Sentinel excels in comprehensive threat detection and machine learning-driven insights.

Features: Splunk SOAR is favored for its easy integration, a user-friendly interface, and the ability to automate mundane tasks effectively. It offers automation and orchestration of security processes through customizable playbooks and supports numerous integrations using APIs. Microsoft Sentinel, on the other hand, is praised for its extensive integration capabilities utilizing Azure Logic Apps and its ability to provide automated handling of threats with complex analytics and machine learning.

Room for Improvement: Splunk SOAR users seek better integration with external data sources, improved APIs, and more advanced analytics capabilities. They also emphasize the need for enhanced documentation and training materials, and improvements in cost structure. Microsoft Sentinel users suggest enhanced support for third-party integrations, improved documentation, and clearer customization for usability and onboarding processes, with particular attention to pricing and data ingestion costs.

Ease of Deployment and Customer Service: Splunk SOAR offers deployment flexibility across private, hybrid, and public clouds, including on-premises options. However, some users rely heavily on community support due to varying experiences with technical support responsiveness. Microsoft Sentinel is primarily deployed in public and hybrid cloud environments and provides reliable support and documentation, facilitating relatively straightforward deployment, though its comprehensive integration options can be complex to manage.

Pricing and ROI: Splunk SOAR is generally considered expensive, with its pricing model often seen as prohibitive for smaller organizations. Nonetheless, its value is recognized in its ability to save time through automation and integration. Sentinel offers a more scalable pricing model, appreciated especially for its integration with Microsoft's existing ecosystems, despite some users finding it costly with extensive data ingesting. Both products showcase strong ROI potentials when effectively utilized, particularly through automation and increased operational efficiency.