Splunk SOAR and Microsoft Sentinel are prominent competitors in the security orchestration, automation, and response (SOAR) category. While Splunk SOAR is favored for its flexible and customizable playbooks, Microsoft Sentinel stands out with its seamless integration within the Microsoft ecosystem and advanced analytics capabilities.
Features: Splunk SOAR is known for its flexible integration and robust automation capabilities, offering users highly customizable playbooks for versatile security operations. It facilitates automation across different security processes and systems. Microsoft Sentinel is distinguished by its strong integration with Microsoft environments, providing users with an advanced analytics platform powered by machine learning. It offers a comprehensive view of security incidents across multiple Microsoft services, allowing for integrated security management.
Room for Improvement: Splunk SOAR users demand improved integration with external systems, better API capabilities, and enhancements in analytics and reporting tools. Users have also noted a need for better case management and more accessible playbook customization. Microsoft Sentinel could enhance its broader third-party integration support and improve threat intelligence capabilities. Users also wish for better cost transparency and more efficient data processing to facilitate financial analyses.
Ease of Deployment and Customer Service: Splunk SOAR offers deployment flexibility across private, hybrid, and on-premise environments, but it is noted for its high costs and mixed reviews on customer support post-Splunk acquisition. Microsoft Sentinel is primarily deployed in the public cloud with excellent integration within Microsoft services, making implementation straightforward. However, users encounter challenges in cost analysis and integrating with third-party solutions. Both products provide responsive technical support, with Sentinel benefiting from the cohesive Microsoft ecosystem.
Pricing and ROI: Splunk SOAR operates on a subscription-based model, with its pricing perceived as high but considered worthwhile due to integration capabilities. The initial setup can incur additional fees for support and professional services, posing challenges for smaller organizations. Microsoft Sentinel uses a pay-as-you-go pricing model linked to data ingestion, offering competitive pricing for those within the Microsoft ecosystem. However, the complexity of its pricing could deter potential users without detailed cost estimations. Both solutions offer solid ROI through efficiency gains, with Splunk noted for rapid deployment benefits and Sentinel for cloud integration advantages.
If a customer is already using Microsoft’s ecosystem, the ROI can be positive due to seamless integration.
Microsoft Azure was not fitting for short-term cost savings but promised a better ROI over three to five years for medium to large companies.
Their solutions' integration simplifies resolving issues compared to those caused by third-party products.
When my team needs to escalate issues to Microsoft, especially for Microsoft Sentinel, the response is fast through their French entity.
Working with a Sentinel engineer helped us tune settings effectively.
Splunk's technical support is very good and generally not needed often due to the stable environment.
Office 365 and Exchange are running on it, covering about 35,000 users efficiently.
As our organization uses Microsoft Azure and Defender, everything grows together, and we can integrate various features seamlessly.
Being a SaaS solution, the scalability of Microsoft Sentinel is robust.
In the past two years, our team hasn't encountered any issues with the stability of Microsoft Sentinel from an operations perspective.
I need to be aware of deprecated connectors as they may disconnect, but the data continues to be sent with a need for quick adaptation.
So far, we have not experienced any issues, and it has been stable from the beginning.
Splunk SOAR provides a stable environment and technology.
Currently, we are happy to have a way in the middle with not so much cost, but it would be nice to have the ability to enhance the automation of workflows based on learned incidents.
There are complexities in calculating the right pricing tier for different customers, which makes it difficult for me as a consultant during upfront pricing.
We lack integration for Syslogs into Sentinel.
Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR.
Setting up the right cost model for customers is intricate, requiring careful consideration of various components and licensing tiers.
Microsoft Sentinel offers more capabilities than Bastion, with a more intuitive experience.
We already had the necessary licensing for Sentinel, so we didn't need to spend extra money.
Splunk SOAR is affordable cost-wise only.
The best feature of Microsoft Sentinel is its ability to unify all dashboards or functions into one modern SecOps dashboard.
Custom workbooks are valuable. It is one of the crucial points in dealing with potential security threats in an automated way without requiring too much manpower.
The most valuable features for us include threat collection, threat detection, response, and the knowledge base for investigation.
The stable environment and the community provide strong support, reducing the need for technical support.
Microsoft Sentinel is a scalable, cloud-native, security information event management (SIEM) and security orchestration automated response (SOAR) solution that lets you see and stop threats before they cause harm. Microsoft Sentinel delivers intelligent security analytics and threat intelligence across the enterprise, providing a single solution for alert detection, threat visibility, proactive hunting, and threat response. Eliminate security infrastructure setup and maintenance, and elastically scale to meet your security needs—while reducing IT costs. With Microsoft Sentinel, you can:
- Collect data at cloud scale—across all users, devices, applications, and infrastructure, both on-premises and in multiple clouds
- Detect previously uncovered threats and minimize false positives using analytics and unparalleled threat intelligence from Microsoft
- Investigate threats with AI and hunt suspicious activities at scale, tapping into decades of cybersecurity work at Microsoft
- Respond to incidents rapidly with built-in orchestration and automation of common tasks
To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.
Splunk SOAR offers features like automation and orchestration of manual tasks, speeding up work, detection and response to advanced and emerging threats.
Automate manual tasks. Address every alert, every day. Establish repeatable procedures that allow security analysts to stop being reactive and focus on mission-critical objectives to protect your business.
Orchestrate and automate repetitive tasks, investigation and response to increase efficiency and productivity, and do more with the people you already have. Make a team of three feel like a team of 10.
Work faster with Splunk SOAR. Respond to threats in seconds. Lower your mean time to respond (MTTR) by automating security tasks and workflows across all of your security tools.
Take advantage of Splunk Enterprise Security and Splunk SOAR joining forces to provide a seamless and intuitive SecOps platform to prevent, detect and respond to advanced and emerging threats.
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