


Operating in the SOAR market, Splunk SOAR and Microsoft Sentinel each have their distinct advantages. Splunk SOAR is known for its flexible integrations and ease of use, offering robust playbook functionalities that streamline processes. Microsoft Sentinel stands out with cloud capabilities and seamless integration with Microsoft products, making it ideal for threat detection and automated responses.
Features: Splunk SOAR's notable features include flexible integration capabilities, an intuitive user interface, and powerful automation playbooks. These contribute to its ease of deployment and user-friendliness. Microsoft Sentinel offers seamless cloud-based SIEM and SOAR functionalities, excellent analytics, and UEBA integration, which enhance its threat detection capabilities.
Room for Improvement: Splunk SOAR users seek better UI enhancements, more robust documentation, and expanded third-party integrations, especially with IAM solutions. Microsoft Sentinel should enhance its KQL query efficiency, streamline integration with third-party systems, and address substantial data ingestion costs.
Ease of Deployment and Customer Service: Splunk SOAR provides multiple deployment options, including on-premise and hybrid solutions, with responsive customer support, though it can sometimes be slow. Microsoft Sentinel benefits from broad Microsoft infrastructure but faces challenges with cost transparency. Its customer support is generally praised for its extensive documentation and responsiveness.
Pricing and ROI: Splunk SOAR's pricing is considered high but justifiable with its ROI in automation and reduced manual effort. In contrast, Microsoft Sentinel, priced based on data ingestion, presents an initially steep cost but integrates seamlessly with Microsoft products, offering substantial ROI for existing Microsoft ecosystem users.
Since we started working with Torq, I am handling much fewer alerts. It is becoming really easy for me to handle an alert.
By the time we officially bought Torq, we already had two workflows that were very helpful to us.
It pretty much took until we got to our first renewal where we said that this is the value we see, this is the things we want more, but that is the first place where we said we are happy enough that we want to renew.
If a customer is already using Microsoft’s ecosystem, the ROI can be positive due to seamless integration.
Our MTTR, mean time to response, improved by forty to fifty percent. Earlier, medium-severity incidents took two to three hours to resolve. Now, after Microsoft Sentinel, it is forty to fifty-five minutes.
For example, time saving on incidents is 40 to 50%, and previously, incident analysis took two to three hours, whereas now it takes 30 to 60 minutes.
Since deploying Splunk SOAR, there has been a notable reduction in time spent on monotonous security tasks, which I estimate to be around 95%, enabling my team to focus on more strategic initiatives.
We've seen a decrease in false positives and a significant increase in our containment.
Monthly, around 300 hours of effort, it is saving with Splunk SOAR.
The speed and quality of their answers have been pretty good, as I usually get a response within 24 hours, and they follow up well.
We can always get an answer, and the support team are experts in their own system.
Nine out of ten times, they give me a solution even if it is not the solution I wanted, and I still can get to the result.
Microsoft invests significantly in support, which is crucial for companies.
I believe Microsoft could improve by keeping customer service within the US for Microsoft Sentinel customers who are within state and federal government sectors.
Working with a Sentinel engineer helped us tune settings effectively.
Discovering different troubleshooting methods is harder to do with Splunk SOAR than with Enterprise Security or other Splunk services.
We always have a customer support representative who will come in the picture and help us to direct any ticket or any issue that we are facing to the right team.
I have worked with Splunk SOAR's technical support or customer service, which I find to be as perfect as Splunk SIEM
Our case management is super scalable.
In terms of scalability, you can do as long as you can build it, and they can support it.
Regarding the ability of the solution to grow in your work environment, if it is scalable, if it fits your business requirements, and if there is room to scale up, the answer is yes, for sure.
There is no need to add hardware or redesign infrastructure because it is cloud-native.
As our organization uses Microsoft Azure and Defender, everything grows together, and we can integrate various features seamlessly.
Being a SaaS solution, the scalability of Microsoft Sentinel is robust.
It can be extended and adapted as necessary.
Regarding scalability, I find it to be a nine, as we have had no issues with scaling Splunk SOAR.
Everyone is ingesting Copilots or some form of AI in their platforms, and Splunk SOAR doesn't have it yet.
Most of the time, the system is stable as long as the components that they integrate with are stable.
Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes.
I would rate Torq's product stability at eight, acknowledging that there are bugs, glitches, and downtimes.
I have never experienced any downtime, crashes, or performance issues with Microsoft Sentinel because it is SOC as a Service, so it maintains 100% uptime and scaling.
In the past two years, our team hasn't encountered any issues with the stability of Microsoft Sentinel from an operations perspective.
I need to be aware of deprecated connectors as they may disconnect, but the data continues to be sent with a need for quick adaptation.
We have not experienced any downtime, crashes, or performance issues.
We have not seen any impact in the work that we do with Splunk SOAR or the SIEM platform.
I have not encountered any outages or glitches within my experience with Splunk SOAR.
It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet.
From an engineering perspective, I think more error messages and error handling information for our engineering team would be very helpful.
If a step is failing, the system could try to autocorrect it with AI or open a ticket from the workflow itself.
Log ingestion and retention costs can grow quickly, and understanding which data source is driving cost is not always straightforward.
Cost management could also be improved as log ingestion plus retention costs can grow quickly and need better native controls or visibility for optimization.
We have some tools, such as our off-site Meraki firewalls, that have not fully integrated with Sentinel.
If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.
Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR.
Splunk's Unified Platform does help consolidate networking security and IT observability tools.
When they bring more and more value into the platform, it makes more sense to pay that price, but still, it is expensive.
Before deciding to implement Torq, I considered that compared to our old case management platform, Torq was a much better price and had a lot better value for what you get out of the platform, which was a key consideration for the company.
It is an expensive solution, not an inexpensive solution, but we get through the flexibility.
It has been beneficial that Microsoft Sentinel is included as part of the Microsoft package, making it more cost-effective.
Microsoft Sentinel is not a low-cost SIEM.
Microsoft Sentinel is provided at no cost, so we didn't have any issues with the cost.
It is way below what it costs to hire some professionals to do only that type of work.
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar to what industries are offering these days.
Torq's unified platform approach to AI SOC automation and case management has significantly benefited us by integrating the case management platform with the automation, which saves time compared to managing multiple point solutions across our security stack.
The fact that I can build whatever I want within my own imagination and skills without relying on code is the best thing about Torq.
You can copy and paste a cURL command. If you have documentation or APIs, you usually have an example on the side. You basically have all the information on how the API call should be. You can just copy that and paste it into a step, and it will just build the step for you.
Microsoft Sentinel's ability to correlate data from multiple sources and its detection capabilities are essential.
Microsoft Sentinel has improved cost efficiency, which is one of the key areas we're able to win business against the ability to have threat intelligence.
Microsoft Sentinel's ability to correlate data from multiple sources enhances our threat detection capabilities beyond what is a simple data lake solution by filtering out the noise and consolidating the signal down to a meaningful level that is easier to investigate and see.
Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code.
Splunk SOAR saves time in threat response, and the time to solve an incident is currently the best in the market.
Splunk SOAR has improved our MTTD and MTTR both with the consolidation with a unified platform with Splunk.
| Product | Mindshare (%) |
|---|---|
| Microsoft Sentinel | 10.1% |
| Splunk SOAR | 7.4% |
| Torq | 3.7% |
| Other | 78.8% |


| Company Size | Count |
|---|---|
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 23 |
| Large Enterprise | 46 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 8 |
| Large Enterprise | 37 |
Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.
Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.
What are the key features of Torq?In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.
Microsoft Sentinel offers cloud-native SIEM and SOAR capabilities with AI-powered threat detection, automated responses, and integration with Microsoft products. It is designed for comprehensive threat management with flexible deployment and scalability.
Microsoft Sentinel provides centralized management of cloud-based security monitoring and incident detection. Leveraging AI capabilities, it enhances threat intelligence and automation, allowing users to streamline security operations across cloud and on-premises systems. Microsoft Sentinel efficiently aggregates logs, correlates security events from multiple sources, and integrates seamlessly with Microsoft security offerings such as Defender. While its flexible deployment options and robust automation through playbooks are advantageous, users may encounter challenges with integration outside of Microsoft products, potential log ingestion delays, and a complex query language. The platform would benefit from enhanced speed, a simplified interface, improved query performance, and stronger documentation support.
What are the most important features of Microsoft Sentinel?In specific industries, Microsoft Sentinel is utilized for its capability to monitor cloud-based workloads and detect incidents effectively. Users in healthcare, finance, and retail adopt it for its strong AI-driven threat detection and its ability to integrate with existing Microsoft solutions, ensuring high-level security operations and compliance with industry standards.
Splunk SOAR focuses on automating security operations with seamless third-party integrations and customizable workflows, enhancing incident response and threat management.
Splunk SOAR offers robust playbook automation and powerful API connectivity, allowing organizations to streamline workflows and integrate extensively with tools like Salesforce and ServiceNow. With its capabilities in real-time data visualization and automated threat responses, it significantly enhances security and reduces manual efforts. Users appreciate the ease of creating playbooks, which reduces mean time to detect and resolve. However, attention to its integration challenges with Microsoft products, the need for more playbooks, and improved customization tools is necessary. Enhancements in the development process, visibility, scalability, and case management options are also beneficial. Improving documentation and training resources would add more depth and accessibility.
What are the top features of Splunk SOAR?Organizations implement Splunk SOAR in industries to automate tasks in Security Operation Centers, addressing incidents such as phishing, brute force, and ransomware. It integrates with third-party applications for threat intelligence enrichment, commonly deployed both on-premise and cloud, enhancing cybersecurity efforts.
We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.