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Splunk SOAR vs VMware Carbon Black Cloud comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Splunk SOAR
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
43
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (3rd)
VMware Carbon Black Cloud
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Security Incident Response (4th), Endpoint Detection and Response (EDR) (29th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Splunk SOAR is designed for Security Orchestration Automation and Response (SOAR) and holds a mindshare of 8.6%, down 9.8% compared to last year.
VMware Carbon Black Cloud, on the other hand, focuses on Security Incident Response, holds 7.9% mindshare, down 11.9% since last year.
Security Orchestration Automation and Response (SOAR)
Security Incident Response
 

Featured Reviews

Ryan Plas - PeerSpot reviewer
Offers playbook automation that helps reduce the manual and tedious work for users
When it comes to Splunk SOAR's ability to provide end-to-end visibility into our company's cloud-native environment, I would say that we are not using the cloud portions of it. I don't know if that's super relevant to what we are doing in our organization. I am 100 percent sure that Splunk SOAR helped reduce your mean time to resolve, but I don't have any metrics on hand but I know it has dramatically decreased. The tool has helped with the business resilience part. I think having it as a platform has been a solid portion of the product that we offer to people. Spunk SOAR has definitely saved my time in alert triage. When some of the tedious enrichment and lookup stuff happens, the analyst doesn't have to deal with such areas, and they can just jump in and see relevant data all in one pane of glass, which has been super helpful for speeding things up. The unified platform helps consolidate networking, security, and IT observability tools. The consolidation of tools impacts our organization as it just helps focus the SOC analyst on a single unified place to find information. It helps keep things streamlined and regular so they know where to look for certain stuff they want. It really helps people with training. It is a really easy tool to onboard people into because everything is right there in the product itself. The product is really great. I would love to see more SOAR innovation going into the tool, especially the on-premises version since it is what we use in our company. I feel the tool needs to encourage continuous improvements, but as a product itself, my company is really happy with the solution. I rate the tool an eight out of ten.
Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable."
"My understanding is the initial setup isn't too hard."
"In Splunk SOAR, I find the playbooks valuable. We get to create multiple playbooks, and within each playbook, there is a different type of investigation attached to it, which helps out an analyst or new analysts coming on board."
"The automation part of the product is great."
"The customizable playbook is the most valuable aspect of the solution."
"Surprisingly, the mobile app is valuable because it is very convenient for our on-call analysts to respond and get alerted to security alerts and events wherever they are. We are able to harness the power of Splunk SOAR and everything that we are doing, and we are also able to alert our on-call analysts 24/7. From their mobile phone, they can respond to those alerts."
"The solution allows us to customize playbooks and incorporate custom code, allowing us to drag and drop elements while still writing code to build the integrations we need."
"I have found all the security automation platform features of Splunk SOAR to be good. The Automation playbook development is highly useful."
"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."
"We are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts.​"
"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."
"They're highly stable in comparison with other solutions I have."
"We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns."
"The solution does very well as a baseline EDR and provides good process-level management."
"The most valuable features are the threat-hunting and the batch console."
"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread."
 

Cons

"I haven't used it fully, but based on my usage, I could not find simulation tools and features. It currently lacks simulation features, which are important for me for creating a playbook. It is also very expensive for my region."
"Providing Splunk app developers and playbook developers Python Stub files so that way when they create custom code through their IDE, they can have IntelliCode suggestions."
"Splunk SOAR has room to improve its offering for small-sized customers. The price is not fair for smaller-sized customers."
"The tool's response is slower because it has to search through a huge dataset, which can be improved for latency."
"In my opinion, the focus should be on improving its simplicity, specifically the interface, and configuration."
"Various aspects of the playbook development process itself can be optimized."
"Splunk's support for integration is subpar and has room for improvement."
"We want to see improvements made to the APIs such that we can connect to many different systems and data sources."
"They need to improve the batch console. It needs more capabilities. We are limited by the ones it provides..."
"Training and education for both partner and customer, including product marketing need to be improved."
"The solution can only handle about 500 bans or blocks."
"The solution's support could be improved."
"The dashboard should be more user-friendly."
"It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."
"The product detects too many false positives initially and it could integrate better with other security solutions."
"The threat intelligence feed could use some fine tweaking."
 

Pricing and Cost Advice

"Splunk SOAR is more expensive compared to other options for SOAR."
"The tool is not cheap."
"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."
"Splunk SOAR is an expensive solution for an organization of our size."
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
"The cost is high and the licensing is on an annual basis."
"The licensing cost is reasonable."
"I found the price of Splunk SOAR to be good."
"The solution is very inexpensive so there is great cost savings to using it."
"VMware Carbon Black Cloud is an expensive solution."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
"You need to pay for the licensing of the product. The pricing is costly."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
"Pricing for this solution could be made lower."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
14%
Manufacturing Company
11%
Government
10%
Computer Software Company
20%
Financial Services Firm
13%
Real Estate/Law Firm
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
I rate Splunk SOAR two out of 10 for affordability. Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all ...
What needs improvement with Splunk Phantom?
The dashboard could be improved and some other features. SOAR should integrate network capabilities, allowing us to also monitor the WLAN network. Splunk is also expensive and difficult for beginne...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
 

Also Known As

Phantom
Carbon Black CB Response
 

Learn More

 

Overview

 

Sample Customers

Recorded Future, Blackstone
ALLETE belk
Find out what your peers are saying about Microsoft, Palo Alto Networks, Splunk and others in Security Orchestration Automation and Response (SOAR). Updated: December 2024.
824,053 professionals have used our research since 2012.