Splunk SOAR vs VMware Carbon Black Cloud comparison

The compared Splunk and VMware solutions aren't in the same category. Splunk is ranked #3 in SOAR , with an average rating of 8.1, and holds a 7.2% mindshare in the category. VMware is ranked #4 in IRP , with an average rating of 8.0, and holds a 7.2% mindshare. Additionally, 87% of Splunk users are willing to recommend the solution, compared to 93% of VMware users who would recommend it.

Splunk SOAR

Read 43 Splunk SOAR reviews

4,898 Views
2,961 Comparison Views

87% willing to recommend

VMware Carbon Black Cloud

Read 18 VMware Carbon Black Cloud reviews

204 Views
168 Comparison Views

93% willing to recommend

Splunk SOAR

VMware Carbon Black Cloud

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Splunk SOAR and VMware Carbon Black Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Palo Alto Networks, Splunk and others in Security Orchestration Automation and Response (SOAR).

To learn more, read our detailed Security Orchestration Automation and Response (SOAR) Report (Updated: February 2025).

Buyer's Guide

Security Orchestration Automation and Response (SOAR)

February 2025

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Helped 838,713 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Splunk SOAR

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Security Orchestration Automation and Response (SOAR) (3rd)

VMware Carbon Black Cloud

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Security Incident Response (4th), Endpoint Detection and Response (EDR) (30th)

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Splunk SOAR is designed for Security Orchestration Automation and Response (SOAR) and holds a mindshare of 7.2%, down 8.7% compared to last year.
VMware Carbon Black Cloud, on the other hand, focuses on Security Incident Response, holds 7.2% mindshare, down 10.5% since last year.

Security Orchestration Automation and Response (SOAR)

Security Incident Response

Featured Reviews

Shubham Sinha.

Senior Principal Information Security Analyst at Veritas Technologies LLC

Helped eliminate repetitive and redundant tasks, but custom functions and reporting need a lot of work

The visibility of the solution’s playbook viewer depends on the right you assign to the analyst. SOAR has the flexibility to distinguish between the roles of analyst and owner. If the analyst's role is to just work on a ticket, they cannot view the playbook design platform. That is limited to the owner. That can be both a good and bad thing. A major problem I have faced in SOAR's rights distribution is roles and responsibilities. Suppose I am initially granted user rights or analyst rights, but later on, I also get admin rights. SOAR is unable to amend the limitations of my role. I raised a support ticket with Splunk about this. They said it's a bug in their 5.3.5 version. To fix this, I had to reinstall the entire platform from scratch, just to amend the rights and responsibilities of one role. This bug was not fixed. Also, the latest GUI is terrible. The previous one was better. Another point is that while using Splunk SOAR in an investigation is not difficult, there are some complex parameters. We have SOAR case management, but the licensing is going to put a big hole in your pocket. Also, there is an issue with investigation node addition. When you are doing node additions you cannot grant the entire environment to have SOAR visibility into the incident. So when you integrate it with an ITSM tool, like ServiceNow or Jira for ticketing purposes, there is a challenge. When you do nodes for investigation on a regular basis, sometimes it does not update our ServiceNow platform, which is terrible. It is a redundant activity for an analyst to update that in the case management as well as in the ITSM tool. Although SOAR provides integration, the functionality of investigation and nodes is terrible when it comes to integration. An additional area for improvement is custom function creation. It's terrible. A newbie cannot create custom functions right away. They would require a solid understanding first. Also, the reporting is really awful. If I want to do a report for a customized time period, such as the last three days or the last four days, or from the 10th to the 12th of June, that is not available in SOAR at all. That kind of feature is available in Cortex XSOAR. Reporting is a real challenge.

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Tom Kar

Senior Security Specialist at Sopra

Shows promise for endpoint detection and response, with room for improvement in complexity and pricing

VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Splunk SOAR is the automated playbooks, which saves analysts time."

"I'm just a beginner on the solution and it's pretty easy for me to use."

"In Splunk SOAR, I find the playbooks valuable. We get to create multiple playbooks, and within each playbook, there is a different type of investigation attached to it, which helps out an analyst or new analysts coming on board."

"The most valuable feature is the API connector, depending on how it's formatted and who made the actual app offering for it. The REST API is my favorite component. It's very easy to use. The filters are also really valuable. Those are the two primary features but I enjoy using the rest of it."

"I have found all the security automation platform features of Splunk SOAR to be good. The Automation playbook development is highly useful."

"When you design a playbook, you can integrate multiple log sources and define rules... After that, the platform automatically compiles all these activities and, based on the results, the analyst only has to indicate whether the result is a true or false positive. That reduces the time and effort involved."

"The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable."

"The solution’s dashboard is really good and customizable. It also has a good UI."

More Splunk SOAR pros

"We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns."

"Integration and scalability are the most valuable."

"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."

"The solution does very well as a baseline EDR and provides good process-level management."

"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."

"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."

"The detection response and quarantining are very good features."

"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."

More VMware Carbon Black Cloud pros

Cons

"The cost of Splunk SOAR has room for improvement."

"The application does not work properly and does not pass the log-based configuration. I feel that some kind of review should happen in the application. This review should validate things so that we can get the right information. Splunk does not tell us where the IP address is associated with."

"We've had trouble implementing the solution with Microsoft products. There seems to be an integration gap."

"I haven't had any issues with the solution so far."

"We want to see improvements made to the APIs such that we can connect to many different systems and data sources."

"It would be ideal if we could automate processes even more."

"They can improve on what they are currently doing. They can provide more playbooks or at least template playbooks that are in their repository."

"The font used in the interface could be changed and made easier to read."

More Splunk SOAR cons

"The solution's support could be improved."

"Additionally, it is complex to use, and the pricing should be improved."

"One area for improvement is the maturity of its vulnerability features."

"They need to improve the batch console. It needs more capabilities. We are limited by the ones it provides..."

"The cloud console has a lot of bugs and issues in the analysis part."

"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."

"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."

"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."

More VMware Carbon Black Cloud cons

Pricing and Cost Advice

"Splunk SOAR is more expensive compared to other options for SOAR."

"Splunk SOAR is an expensive solution for an organization of our size."

"I don't know the exact price, but for my region, it is very expensive."

"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."

"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."

"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."

"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."

"The licensing cost is reasonable."

More Splunk SOAR pricing and cost advice

"You need to pay for the licensing of the product. The pricing is costly."

"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."

"Pricing for this solution could be made lower."

"VMware Carbon Black Cloud is an expensive solution."

"The solution is very inexpensive so there is great cost savings to using it."

"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

13%

Manufacturing Company

11%

Government

Computer Software Company

16%

Financial Services Firm

13%

Real Estate/Law Firm

12%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Splunk Phantom?

Splunk SOAR's quick response to incidents is the most valuable part.

See all answers

What is your experience regarding pricing and costs for Splunk Phantom?

I rate Splunk SOAR two out of 10 for affordability. Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all ...

See all answers

What needs improvement with Splunk Phantom?

The dashboard could be improved and some other features. SOAR should integrate network capabilities, allowing us to also monitor the WLAN network. Splunk is also expensive and difficult for beginne...

See all answers

What to choose: an endpoint antivirus, an EDR solution or both?

I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...

See all answers

What's the difference between Carbon Black CB Response and Carbon Black CB Defense?

Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...

See all answers

What do you like most about Carbon Black CB Response?

Threat hunting is the most valuable feature of VMware Carbon Black Cloud.

See all answers

Comparisons

Cortex XSIAM vs Splunk SOAR

Compared 26% of the time

Palo Alto Networks Cortex XSOAR vs Splunk SOAR

Compared 18% of the time

Tines vs Splunk SOAR

Compared 9% of the time

Fortinet FortiSOAR vs Splunk SOAR

Compared 9% of the time

Elastic Security vs Splunk SOAR

Compared 1% of the time

More Splunk SOAR Competitors

Rapid7 InsightIDR vs VMware Carbon Black Cloud

Compared 33% of the time

VMware Carbon Black Endpoint vs VMware Carbon Black Cloud

Compared 28% of the time

Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud

Compared 14% of the time

More VMware Carbon Black Cloud Competitors

Product Reports

Buyer's Guide

Splunk SOAR

January 2025

Download Splunk SOAR product report

Buyer's Guide

VMware Carbon Black Cloud

January 2025

Download VMware Carbon Black Cloud product report

Also Known As

Phantom

Carbon Black CB Response

Overview

Splunk SOAR offers features like automation and orchestration of manual tasks, speeding up work, detection and response to advanced and emerging threats.

Go from overwhelmed to in-control

Automate manual tasks. Address every alert, every day. Establish repeatable procedures that allow security analysts to stop being reactive and focus on mission-critical objectives to protect your business.

Force multiply your team

Orchestrate and automate repetitive tasks, investigation and response to increase efficiency and productivity, and do more with the people you already have. Make a team of three feel like a team of 10.

From 30 minutes to 30 seconds

Work faster with Splunk SOAR. Respond to threats in seconds. Lower your mean time to respond (MTTR) by automating security tasks and workflows across all of your security tools.

End-to-end security operations made easy

Take advantage of Splunk Enterprise Security and Splunk SOAR joining forces to provide a seamless and intuitive SecOps platform to prevent, detect and respond to advanced and emerging threats.

Splunk

Fortify Endpoint and Workload Protection Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response. Recognize New Threats Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past. Simplify Your Security Stack Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.

VMware

Sample Customers

Recorded Future, Blackstone

ALLETE belk

Buyer's Guide

Security Orchestration Automation and Response (SOAR)

February 2025

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