Rapid7 InsightIDR vs VMware Carbon Black Cloud comparison

Rapid7 and VMware are both solutions in the Endpoint Detection and Response (EDR) category. Rapid7 is ranked #18 with an average rating of 8.2, while VMware is ranked #46 with an average rating of 8.0. Rapid7 holds a 1.1% mindshare in EDR, compared to VMware’s 0.2% mindshare. Additionally, 95% of Rapid7 users are willing to recommend the solution, compared to 93% of VMware users who would recommend it.

Rapid7 InsightIDR

Read 32 Rapid7 InsightIDR reviews

1,964 Views
1,207 Comparison Views

95% willing to recommend

VMware Carbon Black Cloud

Read 18 VMware Carbon Black Cloud reviews

375 Views
290 Comparison Views

93% willing to recommend

Rapid7 InsightIDR

VMware Carbon Black Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

Rapid7 InsightIDR and VMware Carbon Black Cloud are prominent cybersecurity solutions targeting enterprise environments. While VMware Carbon Black Cloud offers superior features and capabilities, Rapid7 InsightIDR excels in pricing and customer support.

Features: Rapid7 InsightIDR is known for its user-friendly incident detection and response capabilities, providing comprehensive visibility and automated alerting. VMware Carbon Black Cloud delivers advanced threat hunting functionalities, extensive endpoint coverage, and more robust features.

Room for Improvement: Rapid7 InsightIDR could benefit from better integration with third-party tools, enhanced reporting functionalities, and additional feature enhancements. VMware Carbon Black Cloud users point to the need for improved system performance, a reduction in false positives, and addressing performance lags due to its wider endpoint focus.

Ease of Deployment and Customer Service: Rapid7 InsightIDR receives high marks for easy deployment and excellent customer service with a guided setup process. VMware Carbon Black Cloud's deployment is more complex, requiring deeper initial system integration, but it maintains reputable customer support while falling slightly behind Rapid7 in overall service satisfaction.

Pricing and ROI: Rapid7 InsightIDR is praised for its cost-effectiveness, offering competitive pricing and satisfactory ROI. VMware Carbon Black Cloud, although more expensive, is justified by its advanced security features and extensive reach, making it worth the higher price for comprehensive endpoint protection.

To learn more, read our detailed Rapid7 InsightIDR vs. VMware Carbon Black Cloud Report (Updated: April 2025).

Buyer's Guide

Rapid7 InsightIDR vs. VMware Carbon Black Cloud

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Rapid7 InsightIDR

Ranking in Endpoint Detection and Response (EDR)

18th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (9th), User Entity Behavior Analytics (UEBA) (2nd), Threat Deception Platforms (5th), Extended Detection and Response (XDR) (14th)

VMware Carbon Black Cloud

Ranking in Endpoint Detection and Response (EDR)

46th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Security Incident Response (6th)

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Rapid7 InsightIDR is 1.1%, up from 0.7% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Featured Reviews

Asim Naeem

Principal IT Security & Compliance at IBEX Holdings Ltd

Providing comprehensive insight into alerts while working towards AI enhancement

I definitely recommend Rapid7 InsightIDR. It is becoming better, with improvements being continuously made to the product. Right now, I do not have any advice about Rapid7 for other users because every organization or user has different criteria or multiple use cases, so I refrain from commenting on that. I rate the overall solution seven out of ten.

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Tom Kar

Senior Security Specialist at Sopra

Shows promise for endpoint detection and response, with room for improvement in complexity and pricing

VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to ingest Office 365 log files, then process them into events and display them on a map."

"It is a very stable solution."

"The solution is easy to use, and the interface is intuitive."

"The incident case management is the most valuable feature. Even though there's always something I find I would like to add to that feature, the ability to quickly sort through all the logs, network and endpoint data, etc., and add it to an incident case as part of the investigation, is nice. Having it automatically timeline that additional data into the original incident timeline, and correlate it to other notable events and activities on the network, results in a huge improvement in our overall confidence that we've quickly traced down the right source of an issue."

"Rapid7's reporting is more robust than Tenable's."

"It improves because several sensors are deployed within the on-premise environment. It can be very efficient if the customer implements and operates it effectively."

"If you were on other solutions, you would notice that they use agents from third-party, from open-source, from a native OS, or from other tools. Here, however, it is an agent from Rapid7 itself. This adds to the solution's overall capabilities."

"The solution provides satisfying native integration features"

More Rapid7 InsightIDR pros

"The most valuable feature is its ability to seek out abnormal activity and to create alerts."

"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."

"It is nice when you're in a situation where you think someone's device is compromised and that there's some malware getting into your fleet."

"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network."

"For setup, the server can be given to you as a VM image and with minimal configuration needed."

"We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns."

"We are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts."

"The ability to isolate an endpoint with only the host name and a click of a button is a major time saver."

More VMware Carbon Black Cloud pros

Cons

"The dashboard is an area that could be simplified."

"They should add more configuration and security features to it."

"Inability to get access to compliance reports within the solution."

"The solution needs improvement in threat intelligence. Increasing the depth of intelligence to help users understand more about threats is a possibility. My suggestion is to expand access to other websites or resources."

"It would be useful to import threat intelligence in YARA format along with known incorrect email addresses."

"It takes time for the product's support team to resolve issues, making it an area of concern where improvements are required."

"Cloud risk assessment is one area where I think they need a lot of improvement."

"One of the things that could be better is digital forensics. It is there, but it can be better. They could provide more on the endpoint detection level."

More Rapid7 InsightIDR cons

"They need to improve the batch console. It needs more capabilities. We are limited by the ones it provides..."

"The solution's support could be improved."

"One area for improvement is the maturity of its vulnerability features."

"Additionally, it is complex to use, and the pricing should be improved."

"The solution can only handle about 500 bans or blocks."

"Training and education for both partner and customer, including product marketing need to be improved."

"The dashboard should be more user-friendly."

"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."

More VMware Carbon Black Cloud cons

Pricing and Cost Advice

"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."

"The solution has a mid-range price point in the market"

"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."

"It is more reasonably priced than other vendors."

"Rapid7 InsightIDR's pricing is reasonable."

"Rapid7 InsightIDR is priced very well and is cost-effective."

"Rapid7 InsightIDR's pricing is reasonable but we have challenges with the Minimum Order Quantity. It is not reasonable for customers who have less than one hundred devices. If they can reduce Minimum Order Quantity, it is good. You have to pay around 5000-6000 dollars per year for the product. The pricing includes maintenance and support costs."

"The pricing of the solution depends on the user. But there is a yearly licensing cost."

More Rapid7 InsightIDR pricing and cost advice

"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."

"VMware Carbon Black Cloud is an expensive solution."

"You need to pay for the licensing of the product. The pricing is costly."

"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."

"The solution is very inexpensive so there is great cost savings to using it."

"Pricing for this solution could be made lower."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

18%

Financial Services Firm

12%

Real Estate/Law Firm

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What SOC product do you recommend?

For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...

See all answers

What do you like most about Rapid7 InsightIDR?

During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...

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What is your experience regarding pricing and costs for Rapid7 InsightIDR?

The product pricing is very cheap.

See all answers

What to choose: an endpoint antivirus, an EDR solution or both?

I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...

See all answers

What's the difference between Carbon Black CB Response and Carbon Black CB Defense?

Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...

See all answers

What do you like most about Carbon Black CB Response?

Threat hunting is the most valuable feature of VMware Carbon Black Cloud.

See all answers

Comparisons

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Compared 9% of the time

Rapid7 InsightVM vs Rapid7 InsightIDR

Compared 8% of the time

CrowdStrike Falcon vs Rapid7 InsightIDR

Compared 5% of the time

Splunk Enterprise Security vs Rapid7 InsightIDR

Compared 5% of the time

More Rapid7 InsightIDR Competitors

Splunk SOAR vs VMware Carbon Black Cloud

Compared 30% of the time

VMware Carbon Black Endpoint vs VMware Carbon Black Cloud

Compared 22% of the time

Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud

Compared 19% of the time

More VMware Carbon Black Cloud Competitors

Product Reports

Buyer's Guide

Rapid7 InsightIDR

April 2025

Download Rapid7 InsightIDR product report

Buyer's Guide

VMware Carbon Black Cloud

March 2025

Download VMware Carbon Black Cloud product report

Also Known As

InsightIDR

Carbon Black CB Response

Overview

Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

Rapid7

Fortify Endpoint and Workload Protection Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response. Recognize New Threats Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past. Simplify Your Security Stack Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.

VMware

Sample Customers

Liberty Wines, Pioneer Telephone, Visier

ALLETE belk

Buyer's Guide

Rapid7 InsightIDR vs. VMware Carbon Black Cloud

April 2025

Free Report: Rapid7 InsightIDR vs. VMware Carbon Black Cloud

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