Rapid7 InsightIDR vs VMware Carbon Black Cloud comparison

Rapid7 and VMware are both solutions in the Endpoint Detection and Response (EDR) category. Rapid7 is ranked #20 with an average rating of 8.1, while VMware is ranked #29 with an average rating of 8.0. Rapid7 holds a 1.0% mindshare in EDR, compared to VMware’s 0.2% mindshare. Additionally, 95% of Rapid7 users are willing to recommend the solution, compared to 93% of VMware users who would recommend it.

Rapid7 InsightIDR

Read 31 Rapid7 InsightIDR reviews

1,997 Views
1,141 Comparison Views

95% willing to recommend

VMware Carbon Black Cloud

Read 18 VMware Carbon Black Cloud reviews

416 Views
336 Comparison Views

93% willing to recommend

Rapid7 InsightIDR

VMware Carbon Black Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

Rapid7 InsightIDR and VMware Carbon Black Cloud are prominent cybersecurity solutions targeting enterprise environments. While VMware Carbon Black Cloud offers superior features and capabilities, Rapid7 InsightIDR excels in pricing and customer support.

Features: Rapid7 InsightIDR is known for its user-friendly incident detection and response capabilities, providing comprehensive visibility and automated alerting. VMware Carbon Black Cloud delivers advanced threat hunting functionalities, extensive endpoint coverage, and more robust features.

Room for Improvement: Rapid7 InsightIDR could benefit from better integration with third-party tools, enhanced reporting functionalities, and additional feature enhancements. VMware Carbon Black Cloud users point to the need for improved system performance, a reduction in false positives, and addressing performance lags due to its wider endpoint focus.

Ease of Deployment and Customer Service: Rapid7 InsightIDR receives high marks for easy deployment and excellent customer service with a guided setup process. VMware Carbon Black Cloud's deployment is more complex, requiring deeper initial system integration, but it maintains reputable customer support while falling slightly behind Rapid7 in overall service satisfaction.

Pricing and ROI: Rapid7 InsightIDR is praised for its cost-effectiveness, offering competitive pricing and satisfactory ROI. VMware Carbon Black Cloud, although more expensive, is justified by its advanced security features and extensive reach, making it worth the higher price for comprehensive endpoint protection.

To learn more, read our detailed Rapid7 InsightIDR vs. VMware Carbon Black Cloud Report (Updated: December 2024).

Buyer's Guide

Rapid7 InsightIDR vs. VMware Carbon Black Cloud

December 2024

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Categories and Ranking

Rapid7 InsightIDR

Ranking in Endpoint Detection and Response (EDR)

20th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (9th), User Entity Behavior Analytics (UEBA) (3rd), Threat Deception Platforms (5th), Extended Detection and Response (XDR) (15th)

VMware Carbon Black Cloud

Ranking in Endpoint Detection and Response (EDR)

29th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Security Incident Response (4th)

Mindshare comparison

As of December 2024, in the Endpoint Detection and Response (EDR) category, the mindshare of Rapid7 InsightIDR is 1.0%, up from 0.5% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Featured Reviews

Gerard Konan

Founder & CEO at AGILLY

Helps in the management of compliance, secret events and information

One of our customers had a Huawei firewall and we required help to do the configuration. However, the installation was easy with other standard vendors like Cisco and Check Point. The product's deployment got completed in four to five days and we required three people to handle it. One person was in charge of the portal's initial set up and the other one handled the integration of on-premises devices. The third one took care of Office 365 integration.

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Tom Kar

Senior Security Specialist at Sopra

Shows promise for endpoint detection and response, with room for improvement in complexity and pricing

VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It improves because several sensors are deployed within the on-premise environment. It can be very efficient if the customer implements and operates it effectively."

"Another very important part of insightIDR is the ability to collect data from endpoint devices via agent software. With a large remote workforce, this allows visibility into the endpoints that are connected to the internet, but not to the corporate network."

"I like the tool's user analysis feature."

"I have seen that Rapid7 InsightIDR provides security to the networks and endpoints in the company."

"The solution is very scalable in terms of the licensing model."

"Scalability-wise, I rate the solution a ten out of ten. As a cloud tool, the product is highly scalable."

"Features for user behavior analytics and the rules for attack review are good."

"I rate Rapid7 nine out of 10 for affordability"

More Rapid7 InsightIDR pros

"The detection response and quarantining are very good features."

"We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns."

"The most valuable feature is its ability to seek out abnormal activity and to create alerts."

"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."

"Carbon Black insures the probability that any ransomware will be stopped before spreading."

"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."

"The most valuable feature of VMware Carbon Black Cloud is the possibility of securing any PC worldwide."

"The market information they gather from the community is really good. Their configuration capabilities are good."

More VMware Carbon Black Cloud pros

Cons

"Cloud risk assessment is one area where I think they need a lot of improvement."

"InsightIDR's integration with other solutions could be improved. Also, I'd like more control from the portal over what's happening on the endpoint side. For example, when I see an attack on an endpoint, I want to be able to stop it from the portal."

"Sometimes, it is hard to get the right queries to use. Currently, the tool lacks a pre-made set of queries."

"The dashboard is an area that could be simplified."

"The solution needs improvement in threat intelligence. Increasing the depth of intelligence to help users understand more about threats is a possibility. My suggestion is to expand access to other websites or resources."

"I would like the ability to adjust the threshold of certain existing alerts. Currently the only option is to change the notifications or create my own alert."

"One of the things that could be better is digital forensics. It is there, but it can be better. They could provide more on the endpoint detection level."

"It takes time for the product's support team to resolve issues, making it an area of concern where improvements are required."

More Rapid7 InsightIDR cons

"The threat intelligence feed could use some fine tweaking."

"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."

"Training and education for both partner and customer, including product marketing need to be improved."

"The dashboard should be more user-friendly."

"We are subscribed to FS-ISAC threat indicator, but have been unsuccessful in adding it to our alliance feeds."

"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."

"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."

"Additionally, it is complex to use, and the pricing should be improved."

More VMware Carbon Black Cloud cons

Pricing and Cost Advice

"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."

"I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability."

"It is more reasonably priced than other vendors."

"Accurately predict your licensing counts as this is a subscription based product."

"The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help."

"It is a reasonably priced solution."

"The pricing is good, and it is not very expensive."

"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."

More Rapid7 InsightIDR pricing and cost advice

"VMware Carbon Black Cloud is an expensive solution."

"Pricing for this solution could be made lower."

"The solution is very inexpensive so there is great cost savings to using it."

"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."

"You need to pay for the licensing of the product. The pricing is costly."

"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

20%

Financial Services Firm

13%

Real Estate/Law Firm

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What SOC product do you recommend?

For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...

See all answers

What do you like most about Rapid7 InsightIDR?

During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...

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What is your experience regarding pricing and costs for Rapid7 InsightIDR?

The product pricing is very cheap.

See all answers

What to choose: an endpoint antivirus, an EDR solution or both?

I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...

See all answers

What's the difference between Carbon Black CB Response and Carbon Black CB Defense?

Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...

See all answers

What do you like most about Carbon Black CB Response?

Threat hunting is the most valuable feature of VMware Carbon Black Cloud.

See all answers

Comparisons

Darktrace vs Rapid7 InsightIDR

Compared 12% of the time

Microsoft Sentinel vs Rapid7 InsightIDR

Compared 11% of the time

Rapid7 InsightVM vs Rapid7 InsightIDR

Compared 8% of the time

CrowdStrike Falcon vs Rapid7 InsightIDR

Compared 6% of the time

Splunk Enterprise Security vs Rapid7 InsightIDR

Compared 5% of the time

More Rapid7 InsightIDR Competitors

VMware Carbon Black Endpoint vs VMware Carbon Black Cloud

Compared 38% of the time

Splunk SOAR vs VMware Carbon Black Cloud

Compared 28% of the time

More VMware Carbon Black Cloud Competitors

Product Reports

Buyer's Guide

Rapid7 InsightIDR

December 2024

Download Rapid7 InsightIDR product report

Buyer's Guide

VMware Carbon Black Cloud

November 2024

Download VMware Carbon Black Cloud product report

Also Known As

InsightIDR

Carbon Black CB Response

Learn More

Rapid7

VMware

Overview

Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

Fortify Endpoint and Workload Protection Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response. Recognize New Threats Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past. Simplify Your Security Stack Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.

Sample Customers

Liberty Wines, Pioneer Telephone, Visier

ALLETE belk

Buyer's Guide

Rapid7 InsightIDR vs. VMware Carbon Black Cloud

December 2024

Free Report: Rapid7 InsightIDR vs. VMware Carbon Black Cloud

Find out what your peers are saying about Rapid7 InsightIDR vs. VMware Carbon Black Cloud and other solutions. Updated: December 2024.

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