Try our new research platform with insights from 80,000+ expert users

Rapid7 InsightIDR vs VMware Carbon Black Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rapid7 InsightIDR
Ranking in Endpoint Detection and Response (EDR)
21st
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
Security Information and Event Management (SIEM) (9th), User Entity Behavior Analytics (UEBA) (3rd), Threat Deception Platforms (5th), Extended Detection and Response (XDR) (15th)
VMware Carbon Black Cloud
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Security Incident Response (4th)
 

Mindshare comparison

As of February 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Rapid7 InsightIDR is 1.0%, up from 0.6% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Asim Naeem - PeerSpot reviewer
Providing comprehensive insight into alerts while working towards AI enhancement
I definitely recommend Rapid7 InsightIDR. It is becoming better, with improvements being continuously made to the product. Right now, I do not have any advice about Rapid7 for other users because every organization or user has different criteria or multiple use cases, so I refrain from commenting on that. I rate the overall solution seven out of ten.
Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the tool's user analysis feature."
"It improved my organization by building a security alerting program."
"Enables the use of honey pots, honey users, and honey files to monitor for suspicious patterns."
"It improves because several sensors are deployed within the on-premise environment. It can be very efficient if the customer implements and operates it effectively."
"The UI is very good."
"It is a very stable solution."
"We were able to identify criminals attempting to login from China and put a stop on their IP locations."
"Very intuitive and easy to set up."
"The most valuable feature of VMware Carbon Black Cloud is the possibility of securing any PC worldwide."
"The market information they gather from the community is really good. Their configuration capabilities are good."
"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."
"Carbon Black insures the probability that any ransomware will be stopped before spreading."
"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."
"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network."
"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."
"The most valuable feature is its ability to seek out abnormal activity and to create alerts."
 

Cons

"Currently, it lacks the functionalities provided by Rapid7's User Behavior Analytics (UBA)."
"InsightIDR is only available in a cloud version. Some of our customers prefer an on-prem solution because they want to manage the security within their environment."
"The searching feature in Rapid7 InsightIDR needs to evolve"
"Rapid7 InsightIDR is not intuitive to search for logs. It should be more user-friendly and improve the dashboards. We should be able to use ready-made templates instead of having to build one."
"I feel it would greatly benefit from more supported log sources."
"Customised alert recipients need to be added to allow better first-line action and quicker response. Configurable honeypots would be a welcome addition."
"The ability to tune the collector for custom logs would greatly help."
"There is a future in AI with Rapid7, however, it is not fully operated. There are certain limitations with Rapid7 that I am working on."
"The cloud console has a lot of bugs and issues in the analysis part."
"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."
"One area for improvement is the maturity of its vulnerability features."
"The dashboard should be more user-friendly."
"They need to improve the batch console. It needs more capabilities. We are limited by the ones it provides..."
"The solution can only handle about 500 bans or blocks."
"They have different products, but if we wanted to take their protection and their EPR, then we would need to have two agents"
"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."
 

Pricing and Cost Advice

"The solution has a mid-range price point in the market"
"The pricing is good, and it is not very expensive."
"​Accurately predict your licensing counts as this is a subscription based product.​"
"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."
"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."
"It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."
"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
"The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help.​"
"You need to pay for the licensing of the product. The pricing is costly."
"VMware Carbon Black Cloud is an expensive solution."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
"Pricing for this solution could be made lower."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
"The solution is very inexpensive so there is great cost savings to using it."
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
838,713 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
Computer Software Company
16%
Financial Services Firm
13%
Real Estate/Law Firm
12%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What do you like most about Rapid7 InsightIDR?
During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
 

Also Known As

InsightIDR
Carbon Black CB Response
 

Overview

 

Sample Customers

Liberty Wines, Pioneer Telephone, Visier
ALLETE belk
Find out what your peers are saying about Rapid7 InsightIDR vs. VMware Carbon Black Cloud and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.