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Rapid7 InsightIDR pros and cons

Vendor: Rapid7

4.2 out of 5

31 reviews
95% willing to recommend

252 followers

Pros & Cons summary

Rapid7 InsightIDR is intuitive, easy to set up, and integrates well with other solutions, offering robust reporting capabilities. It is highly scalable, cloud-based, and provides efficient security for networks and endpoints. With strong user behavior analytics, it enhances incident investigations. However, it lacks a mobile application, needs better cloud risk assessment, more endpoint control, and improved log searching with user-friendly queries, and some customers prefer an on-prem solution.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Rapid7 InsightIDR is known for its quick deployment time, significantly enhancing its value proposition.

Rapid7 InsightIDR offers native integration capabilities that improve efficiency, especially with sensors deployed in an on-premise environment.

User behavior analytics and attack review rules are effectively implemented in Rapid7 InsightIDR, aiding in comprehensive incident investigations.

Rapid7 InsightIDR provides robust reporting features, outperforming competitors like Tenable.

The cloud-based nature of Rapid7 InsightIDR ensures scalability and easy management of licensing models.

CONS

Cloud risk assessment needs significant improvement.

Lacks a mobile application.

Inability to access compliance reports within Rapid7 InsightIDR.

InsightIDR is only available in a cloud version, which is a disadvantage for customers preferring an on-prem solution.

Struggles with integrating well with various security tools from different vendors.

Rapid7 InsightIDR Pros review quotes

Prasanth Prasad

Director of Technology at a tech vendor with 11-50 employees

Feb 15, 2024

Scalability-wise, I rate the solution a ten out of ten. As a cloud tool, the product is highly scalable.

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reviewer1339392

Enterprise Sales at a tech vendor with 11-50 employees

Jul 19, 2020

If you were on other solutions, you would notice that they use agents from third-party, from open-source, from a native OS, or from other tools. Here, however, it is an agent from Rapid7 itself. This adds to the solution's overall capabilities.

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Information Security Officer at PTCI

Mar 13, 2018

Dashboards, including the main screen, provide much-needed information at a glance, without hours of coding and sifting through logs to find it. In case of an actual security incident, I have faith that insightIDR has retained all logs in a secure manner that prevents log tampering as well.

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Rapid7 InsightIDR

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reviewer1936950

Director of Solutions and Alliances at a tech services company with 1-10 employees

May 23, 2024

The solution provides satisfying native integration features

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Information Security Manager at a tech vendor with 51-200 employees

Oct 2, 2018

The incident case management is the most valuable feature. Even though there's always something I find I would like to add to that feature, the ability to quickly sort through all the logs, network and endpoint data, etc., and add it to an incident case as part of the investigation, is nice. Having it automatically timeline that additional data into the original incident timeline, and correlate it to other notable events and activities on the network, results in a huge improvement in our overall confidence that we've quickly traced down the right source of an issue.

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Pre-Sale Consultant at Yip In Tsoi Co., LTD.

Oct 13, 2021

Rapid7 InsightIDR integrates well with other solutions. It's also easy to configure because Rapid7 InsightIDR has a lot of instructions posted on their website that customers can follow if they need to get the source log.

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Cyber Security Trainer and Programmer at Freelancer

Mar 4, 2024

During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an application belongs to a known ransomware group. The system rates the threat, offering a clear detection ratio, such as 97 out of 100. It not only identifies threats but also illustrates the associated behaviors, helping us understand the potential risk to a particular endpoint.

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reviewer1938444

Security Solution Engineer II at a security firm with 501-1,000 employees

Aug 12, 2022

The biggest reason why we chose Rapid7 was to gain value in a really quick time. Its deployment doesn't take months. It just takes a few days.

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Information Security Officer at a tech vendor with 201-500 employees

Mar 13, 2018

Intelligent alerting to avoid the common problem of alert fatigue associated with traditional SIEMs.

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Systems Administrator at Gernandt & Danielsson Advokatbyrå KB

Sep 28, 2023

The product works well. Stability-wise, I rate the solution a ten out of ten.

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Show 10 more reviews (out of 31)

Rapid7 InsightIDR Cons review quotes

Prasanth Prasad

Director of Technology at a tech vendor with 11-50 employees

Feb 15, 2024

It takes time for the product's support team to resolve issues, making it an area of concern where improvements are required.

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reviewer1339392

Enterprise Sales at a tech vendor with 11-50 employees

Jul 19, 2020

Cloud risk assessment is one area where I think they need a lot of improvement.

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Information Security Officer at PTCI

Mar 13, 2018

I would like the ability to adjust the threshold of certain existing alerts. Currently the only option is to change the notifications or create my own alert.

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Rapid7 InsightIDR

Free Report: Rapid7 InsightIDR Reviews and More

Learn what your peers think about Rapid7 InsightIDR. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.

831,997 professionals have used our research since 2012.

reviewer1936950

Director of Solutions and Alliances at a tech services company with 1-10 employees

May 23, 2024

The searching feature in Rapid7 InsightIDR needs to evolve

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Information Security Manager at a tech vendor with 51-200 employees

Oct 2, 2018

The reporting is the weakest aspect. There needs to be multi-level grouping for events (for example, group by user and destination). Right now, we can do a group by user and a separate table or group by destination. But I'd be more interested in where a person was logging into instead of who was logging in or where he was logging in.

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Pre-Sale Consultant at Yip In Tsoi Co., LTD.

Oct 13, 2021

InsightIDR is only available in a cloud version. Some of our customers prefer an on-prem solution because they want to manage the security within their environment.

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Cyber Security Trainer and Programmer at Freelancer

Mar 4, 2024

The solution needs improvement in threat intelligence. Increasing the depth of intelligence to help users understand more about threats is a possibility. My suggestion is to expand access to other websites or resources.

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reviewer1938444

Security Solution Engineer II at a security firm with 501-1,000 employees

Aug 12, 2022

One of the things that could be better is digital forensics. It is there, but it can be better. They could provide more on the endpoint detection level.

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Information Security Officer at a tech vendor with 201-500 employees

Mar 13, 2018

One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not.

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Systems Administrator at Gernandt & Danielsson Advokatbyrå KB

Sep 28, 2023

Sometimes, it is hard to get the right queries to use. Currently, the tool lacks a pre-made set of queries.

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Show 10 more reviews (out of 30)

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