Try our new research platform with insights from 80,000+ expert users
Rapid7 InsightIDR Logo

Rapid7 InsightIDR pros and cons

Vendor: Rapid7
4.2 out of 5
Badge Leader
253 followers
Start review

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

InsightIDR intelligently alerts users, preventing alert fatigue common with traditional SIEMs.
Integration includes threat modeling with Metasploit and InsightIDR repositories, enhancing threat detection.
User behavioral analytics can pinpoint abnormal behavior among millions of daily events.
InsightIDR's incident case management quickly sorts through logs and correlates data, improving security incident tracking.
Rapid7 provides native agent-based solutions with unlimited storage capabilities, enhancing scalability and efficiency.

CONS

Rapid7 InsightIDR could benefit from easier API integration with ITSMs for ticket management during incidents.
There is a need for more supported log sources and the ability to tune the collector for custom logs.
Rapid7 InsightIDR would be more efficient with advanced threat intelligence integration, such as YARA format import.
The system's integration capabilities with other solutions require improvement for better control and monitoring.
Support for customization within Rapid7 InsightIDR is limited, affecting the setup of custom rules and alert thresholds.
 

Rapid7 InsightIDR Pros review quotes

Prasanth Prasad - PeerSpot reviewer
Feb 15, 2024
Scalability-wise, I rate the solution a ten out of ten. As a cloud tool, the product is highly scalable.
reviewer1339392 - PeerSpot reviewer
Jul 19, 2020
If you were on other solutions, you would notice that they use agents from third-party, from open-source, from a native OS, or from other tools. Here, however, it is an agent from Rapid7 itself. This adds to the solution's overall capabilities.
Chad Kliewer - PeerSpot reviewer
Mar 13, 2018
Dashboards, including the main screen, provide much-needed information at a glance, without hours of coding and sifting through logs to find it. In case of an actual security incident, I have faith that insightIDR has retained all logs in a secure manner that prevents log tampering as well.
Learn what your peers think about Rapid7 InsightIDR. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,319 professionals have used our research since 2012.
reviewer1936950 - PeerSpot reviewer
May 23, 2024
The solution provides satisfying native integration features
Informate3db - PeerSpot reviewer
Oct 2, 2018
The incident case management is the most valuable feature. Even though there's always something I find I would like to add to that feature, the ability to quickly sort through all the logs, network and endpoint data, etc., and add it to an incident case as part of the investigation, is nice. Having it automatically timeline that additional data into the original incident timeline, and correlate it to other notable events and activities on the network, results in a huge improvement in our overall confidence that we've quickly traced down the right source of an issue.
KimeangSuon - PeerSpot reviewer
Oct 13, 2021
Rapid7 InsightIDR integrates well with other solutions. It's also easy to configure because Rapid7 InsightIDR has a lot of instructions posted on their website that customers can follow if they need to get the source log.
Vikas Dusa - PeerSpot reviewer
Mar 4, 2024
During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an application belongs to a known ransomware group. The system rates the threat, offering a clear detection ratio, such as 97 out of 100. It not only identifies threats but also illustrates the associated behaviors, helping us understand the potential risk to a particular endpoint.
reviewer1938444 - PeerSpot reviewer
Aug 12, 2022
The biggest reason why we chose Rapid7 was to gain value in a really quick time. Its deployment doesn't take months. It just takes a few days.
it_user836481 - PeerSpot reviewer
Mar 13, 2018
Intelligent alerting to avoid the common problem of alert fatigue associated with traditional SIEMs.
JensWolf - PeerSpot reviewer
Sep 28, 2023
The product works well. Stability-wise, I rate the solution a ten out of ten.
 

Rapid7 InsightIDR Cons review quotes

Prasanth Prasad - PeerSpot reviewer
Feb 15, 2024
It takes time for the product's support team to resolve issues, making it an area of concern where improvements are required.
reviewer1339392 - PeerSpot reviewer
Jul 19, 2020
Cloud risk assessment is one area where I think they need a lot of improvement.
Chad Kliewer - PeerSpot reviewer
Mar 13, 2018
I would like the ability to adjust the threshold of certain existing alerts. Currently the only option is to change the notifications or create my own alert.
Learn what your peers think about Rapid7 InsightIDR. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,319 professionals have used our research since 2012.
reviewer1936950 - PeerSpot reviewer
May 23, 2024
The searching feature in Rapid7 InsightIDR needs to evolve
Informate3db - PeerSpot reviewer
Oct 2, 2018
The reporting is the weakest aspect. There needs to be multi-level grouping for events (for example, group by user and destination). Right now, we can do a group by user and a separate table or group by destination. But I'd be more interested in where a person was logging into instead of who was logging in or where he was logging in.
KimeangSuon - PeerSpot reviewer
Oct 13, 2021
InsightIDR is only available in a cloud version. Some of our customers prefer an on-prem solution because they want to manage the security within their environment.
Vikas Dusa - PeerSpot reviewer
Mar 4, 2024
The solution needs improvement in threat intelligence. Increasing the depth of intelligence to help users understand more about threats is a possibility. My suggestion is to expand access to other websites or resources.
reviewer1938444 - PeerSpot reviewer
Aug 12, 2022
One of the things that could be better is digital forensics. It is there, but it can be better. They could provide more on the endpoint detection level.
it_user836481 - PeerSpot reviewer
Mar 13, 2018
One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not.
JensWolf - PeerSpot reviewer
Sep 28, 2023
Sometimes, it is hard to get the right queries to use. Currently, the tool lacks a pre-made set of queries.