Arctic Wolf and Huntress compete in managed detection and response (MDR) and endpoint detection and response (EDR), respectively. Arctic Wolf shows an edge with its exceptional monitoring capabilities and seamless integration.
Features: Arctic Wolf offers comprehensive monitoring, proactive threat detection, and cost savings on security personnel. Its 24/7 SOC team ensures ongoing vigilance and provides robust customer support. Huntress excels in threat-hunting expertise, real-time threat detection, and EDR's user-friendliness, simplifying security processes for small to medium enterprises.
Room for Improvement: Arctic Wolf can improve by reducing false alerts, enhancing its licensing model, and integrating with more CRM systems. Huntress could benefit from expanding its integration with security tools, enhancing API capabilities, and improving dashboard usability.
Ease of Deployment and Customer Service: Both Arctic Wolf and Huntress offer compatibility across Hybrid, Public, and Private Clouds. Arctic Wolf’s proactive support is highly praised, acting as an extension of clients’ security teams. Huntress provides commendable customer support, though improving technical support responsiveness could enhance satisfaction.
Pricing and ROI: Arctic Wolf presents transparent pricing aligned with its features, ensuring compelling ROI despite higher costs. Huntress offers great value for small to medium businesses, maintaining a favorable pricing structure with significant returns on investment.
Employee engagement is high, with a 96% viewing and participation rate for their training materials.
We have monthly meetings where they help us with network security.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Our team on the security side has contacted Huntress support, and they have been pleased.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
The threat intelligence feature is expected to be a significant advantage.
We cannot fully secure these devices until they release an updated version of their agent software.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective.
The solution works well for our team as it offers a hands-off approach, which we need.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
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