Try our new research platform with insights from 80,000+ expert users

CrowdStrike Falcon Complete MDR vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 28, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
CrowdStrike Falcon Complete MDR delivers ROI by effectively blocking ransomware, reducing security risks, and ensuring proactive management across locations.
Sentiment score
8.2
Huntress Managed EDR delivers up to 200% ROI, cutting costs, streamlining setup, and boosting security for organizations.
 

Customer Service

Sentiment score
7.1
CrowdStrike Falcon Complete MDR's customer service is generally reliable and responsive, though some users report delays and communication issues.
Sentiment score
8.4
Huntress Managed EDR offers exceptional, responsive customer service with knowledgeable support, swift issue resolution, and proactive security measures.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
Our team on the security side has contacted Huntress support, and they have been pleased.
The technical support provides that personal service and proactiveness.
 

Scalability Issues

Sentiment score
8.0
CrowdStrike Falcon Complete MDR offers highly scalable, cloud-based security, seamlessly supporting businesses of all sizes with ease of integration.
Sentiment score
8.5
Huntress Managed EDR efficiently scales with a cloud-based architecture, handling diverse needs and thousands of endpoints effortlessly.
It is easy to scale with the support of CrowdStrike.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
 

Stability Issues

Sentiment score
8.5
CrowdStrike Falcon Complete MDR is highly stable, reliable, efficient, and well-rated, with minor glitches quickly resolved.
Sentiment score
8.4
Huntress Managed EDR is highly regarded for reliability and stability, with occasional minor issues quickly resolved.
The solution is stable, like Falcon, and does not cause any problems for the agent to work with minimal memory.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
 

Room For Improvement

CrowdStrike Falcon Complete MDR needs enhancements in reporting, integration, automation, user interface, and support to improve overall functionality.
Huntress Managed EDR users seek better reporting, UI, integration, automation, Mac deployment, and feature enhancements for greater efficacy.
Patch management in vulnerabilities needs improvement.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
 

Setup Cost

CrowdStrike Falcon Complete MDR is priced high but offers justified value with extensive security features and cost-saving options.
Huntress Managed EDR offers competitive, cost-effective pricing per endpoint, providing excellent value and effectiveness for enterprises across various sizes.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
Huntress has a favourable pricing structure
 

Valuable Features

CrowdStrike Falcon Complete MDR offers AI-powered threat detection, real-time response, and seamless integration for comprehensive endpoint protection and ease of use.
Huntress Managed EDR offers expert threat detection, user-friendly interface, and seamless integration, enhancing security for small to medium businesses.
We have achieved 100% success in detection with our clients and have no need for reclamation.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
79
Ranking in other categories
No ranking in other categories
Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
30
Ranking in other categories
Endpoint Detection and Response (EDR) (7th)
 

Mindshare comparison

As of February 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 14.9%, down from 15.3% compared to the previous year. The mindshare of Huntress Managed EDR is 10.4%, up from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
832,565 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
8%
Financial Services Firm
7%
Healthcare Company
6%
Computer Software Company
17%
Manufacturing Company
9%
Insurance Company
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. I have not had contact with it at this moment. Additionally, patch management in...
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be benefi...
What is your primary use case for Huntress?
We're a managed service provider, so we resell Huntress Managed EDR to our customers. We use the EDR and the MDR products, which provide endpoint and 365 protection.
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Information Not Available
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. Huntress Managed EDR and other solutions. Updated: January 2025.
832,565 professionals have used our research since 2012.