Sophos MDR and CrowdStrike Falcon Complete MDR both operate in the threat detection and response market. While both products deliver strong protection, CrowdStrike seems to have an edge due to its advanced analytics and proactive threat hunting capabilities, complemented by strong AI features.
Features: Sophos MDR offers central management capabilities, flexible licensing, and seamless integration with third-party solutions, which users find highly valuable. It allows for centralized control from a single console. CrowdStrike Falcon Complete stands out with its lightweight agent, advanced analytics, and proactive threat hunting. Its integration flexibility and extensive threat intelligence capabilities are significant advantages.
Room for Improvement: Sophos MDR can improve its integration with Mobile Device Management solutions, resource utilization, and support responsiveness. CrowdStrike Falcon Complete could enhance its reporting features and reduce false positives. Both face user concerns over cost and the need for improved integration with other products and quicker support response times.
Ease of Deployment and Customer Service: Sophos MDR is praised for flexible deployment across hybrid, on-premises, and cloud models, and its customer support is generally well-received, though some desire faster responses. CrowdStrike Falcon Complete offers versatility in deployment and consistent support. Both provide robust technical support, though feedback suggests room for improvement.
Pricing and ROI: Sophos MDR, considered mid-range priced, offers strong ROI through cost savings and reduced cyber insurance claims. While CrowdStrike Falcon Complete is higher priced, it is deemed a worthy investment due to its robust feature set and reliability, providing extensive protection despite the costs involved.
It allows them to have access to a SOC-like service without the associated costs.
On average, these claims are 97.5% lower compared to those relying solely on endpoint protection.
it could be quicker
The L1 engineer should be more technical to improve the support.
Sophos offers different support levels depending on the severity of the issues, which ensures timely assistance.
I would rate the technical support by Sophos at nine point five out of ten.
Once all objectives were met, the solution proved to be fully scalable.
I can deploy a number of clients without impact as long as there are a sufficient number of licenses.
It is easy to scale with the support of CrowdStrike.
Users have noted that the solution can easily scale to accommodate an increasing number of protected devices without the need for redeployment.
Sophos MDR seems to have no limitations on scalability.
The solution is stable, like Falcon, and does not cause any problems for the agent to work with minimal memory.
I find that it is very stable; however, there is always room for improvement.
Overall, the stability of Sophos MDR is a strong point, contributing to its effectiveness in managing real-time threats and maintaining a secure environment.
I would rate the stability as very reliable.
Areas that should be improved include noise reduction, prioritization, real-time delivery, and advanced threat coverage.
Patch management in vulnerabilities needs improvement.
For UI/UX, it is good, but I think they should keep up with the times.
Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service.
From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
The solution is cost-efficient, especially for small customers who cannot justify the expense of setting up an internal SOC.
The pricing of Sophos MDR is reasonable and competitive, scoring about nine out of ten.
We have achieved 100% success in detection with our clients and have no need for reclamation.
I find the automated response capabilities particularly helpful.
The solution offers seamless SOC extension, zero-day protection, advanced threat intelligence, and rapid incident containment.
The important features of Sophos MDR include detection and response capabilities.
The most valuable feature of Sophos MDR is that it offers a monitoring service directly from the OEM, which is beneficial for SMB customers who cannot afford a SOC.
| Product | Market Share (%) |
|---|---|
| CrowdStrike Falcon Complete MDR | 7.3% |
| Sophos MDR | 4.4% |
| Other | 88.3% |
| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 17 |
| Large Enterprise | 30 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
CrowdStrike Falcon Complete MDR combines AI-driven detection, real-time threat insight, and robust endpoint protection to deliver a comprehensive managed detection response. It ensures rapid incident handling, integrates smoothly with multiple tools, and minimizes false positives while extending SOC capabilities.
CrowdStrike Falcon Complete MDR stands out with its AI-powered detection and efficient threat intelligence, offering a strong foundation for endpoint security. It features an intuitive dashboard, seamless integration with tools, and swift incident responses, all facilitated by its SOC extension. Users find value in its vulnerability management and lightweight deployment, which reduces false positives. This combines managed threat hunting with automated forensics, enhancing cybersecurity with proactive threat prevention and remediation. Suggested improvements include better reporting, SIEM integration, and performance enhancements to prevent slowdowns. Suggested better API documentation and expanded Linux support align with calls for improved offline intrusion detection and false positive management. Improved customization, integration with third-party tools, aesthetics, pricing, and training options are also desired.
What features make CrowdStrike Falcon Complete MDR valuable?In various industries, CrowdStrike Falcon Complete MDR is implemented to provide advanced endpoint protection for mobile and server security. Organizations leverage its threat intelligence, behavioral analysis, and vulnerability detection features to defend against ransomware, fileless attacks, and enable EDR functionalities. By facilitating threat hunting and incident response, they ensure continuous monitoring, often integrating with Microsoft Defender and other security measures for robust cybersecurity coverage and efficient patch management.
Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.
With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.
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