CrowdStrike Falcon Complete MDR vs Sophos MDR comparison

CrowdStrike and Sophos are both solutions in the Managed Detection and Response (MDR) category. CrowdStrike is ranked #1 with an average rating of 8.6, while Sophos is ranked #6 with an average rating of 8.6. CrowdStrike holds a 17.2% mindshare in MDR, compared to Sophos’s 6.4% mindshare. Additionally, 100% of CrowdStrike users are willing to recommend the solution, compared to 100% of Sophos users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 30, 2024

Sophos MDR and CrowdStrike Falcon Complete MDR are both robust managed detection and response services. CrowdStrike Falcon Complete MDR is often considered the superior product due to its advanced features, making it worth the higher price.

Features: Sophos MDR is praised for its comprehensive threat detection, ease of use, and effective alerting. CrowdStrike Falcon Complete MDR is recognized for advanced threat intelligence, automated response capabilities, and rapid threat response features.

Room for Improvement: Sophos MDR could improve its integration with third-party tools, streamline its alert system, and enhance reporting. CrowdStrike Falcon Complete MDR needs better reporting capabilities, improved user training resources, and more customization options.

Ease of Deployment and Customer Service: Sophos MDR users find deployment straightforward but need more support during initial setup. CrowdStrike Falcon Complete MDR users experience seamless deployment with continuous, proactive customer support.

Pricing and ROI: Sophos MDR is viewed as cost-effective with a satisfactory ROI. CrowdStrike Falcon Complete MDR users find it more expensive but justify the cost due to significant security improvements and high ROI.

To learn more, read our detailed CrowdStrike Falcon Complete MDR vs. Sophos MDR Report (Updated: July 2024).

Buyer's Guide

CrowdStrike Falcon Complete MDR vs. Sophos MDR

July 2024

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Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of September 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.5%, up from 0.4% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 17.2%, up from 16.1% compared to the previous year. The mindshare of Sophos MDR is 6.4%, up from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Jay Ketchaver

Senior Manager of Information Technology and Security at a comms service provider with 51-200 employees

Dec 7, 2023

Offers stability, quick response times, and great tech support

I like Binary Defense MDR's customizability. They have been great with technical support, customer service, and our account managers. Always happy with their overall support. Using Binary Defense has brought our organization more peace of mind and excellent security. Fortunately, we haven't faced major cybersecurity issues, but I trust that if we did, Binary Defense would catch them before things got out of hand. It has significantly improved our security posture compared to before we had them and it has greatly reduced my IT team's workload. It also saves me time, at least an hour a day or more. I love our partnership with Binary Defense. Bringing it to the board has made my life much easier and provides me with significant peace of mind. If you don't see your enterprise MDR provider as an extension of your team, you probably have a strong team. However, Binary Defense is so focused on security that they are top-notch in our view. They are a trusted partner for us.

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Raj Choudahry

Chief Financial Officer at Nibbi Bros., Inc.

Mar 5, 2024

Helps improve our security posture, frees up IT staff time, and is stable

We use CrowdStrike Falcon Complete as our MSSP. We previously relied on antivirus products like Sophos and Malwarebytes, which seemed to function adequately. However, Sophos lacked centralized management, requiring our IT team to manually review over a hundred security notifications daily. This…

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Omair Yousuf

Datacenter Admin at IECC

May 22, 2024

The authentication it offers minimizes the risk of access

Since Sophos has stopped the risk, we are saving money and protecting ourselves from potential threats. We also saved our files. Sophos MDR is focused on the significant challenge posed by AI in cybersecurity. Since AI has virtually no limits and can perform a wide range of tasks, it can bypass security measures. Sophos is well-versed in understanding how AI operates and what it can do, which is crucial in the modern landscape where AI can both aid and threaten security systems. Sophos MDR serves as a critical layer of defense, ensuring robust security and firewalls when new technologies are introduced. Sophos can better predict and mitigate risks by understanding AI's capabilities. For instance, if AI were misused to compromise a company's security, Sophos MDR's robust security measures and flexible, adaptive systems are designed to detect and neutralize such threats. In healthcare, we have many systems and devices. We need to know all their functionalities and the work involved in securing them. Security measures can block or bypass functions and potentially stop your work or system. Therefore, we must be familiar with all the system protocols, ports, and mechanisms to ensure smooth configuration and operation. Overall, I rate the solution a ten out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Binary Defense has a human service department that provides live monitoring for our systems."

"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."

"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"The case interface is Binary Defense MDR's most valuable feature."

"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."

"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."

More Binary Defense MDR pros

"The exposure management covers vulnerability management in discovery."

"It is a cloud-based solution. You can easily scale it."

"The most valuable feature is the Managed Detection and Response."

"It is working well. I tried a ransomware attack myself, and they were very fast in mitigating. I am very convinced of this product, and I am very satisfied with how it is working. The team behind the program itself is very valuable. If you don't have your own security team, they can do a great job for you. If your IT team isn't in the company, this can be of great value to you. Its documentation is very good. They have many different dashboards, and they do have a lot of information. Sometimes, it can be a bit overwhelming how much information is there, but once you find your way through with them, everything is very logical."

"The prevention capabilities hold the utmost value."

"Endpoint protection is the most valuable feature of CrowdStrike Falcon Complete at this moment."

"It is very simple to use and not overly technical."

"The continuous improvement in detections and response times is valuable. They are more focused on threats that come from the cloud, not only that we see."

More CrowdStrike Falcon Complete MDR pros

"It is a stable solution...It is a scalable solution."

"The product’s most valuable feature is rapid response."

"The most valuable feature of the Sophos Managed Threat Response is the central management capabilities and monitoring."

"The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely."

"The authentication it offers minimizes the risk of access."

"The solution provides the best security features."

"It is stable and scalable. It has good technical support."

"The most valuable feature is the ability to integrate multiple functions into a single dashboard regardless of the vendors being integrated."

More Sophos MDR pros

Cons

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."

"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."

"I would like to get more reports from Binary Defense about what they're blocking."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"I would like to see more frequent check-ins with our security status."

"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."

"We found a couple of bugs in the user interface."

More Binary Defense MDR cons

"The solution should be lighter because it currently uses a lot of computing sources."

"We'd like the pricing to be a bit lower in the future."

"Pricing is definitely a problem. It could be cheaper for licensing."

"The solution could use an on-demand scan feature."

"People should be able to obtain training at any point of the engagement so that if somebody who doesn't have the basic knowledge is getting thrown into it, they are able to get trained, and CrowdStrike is able to help them out. CrowdStrike is really doing what they're supposed to be doing, but it is like anything else where they have to keep up on their research and development, or they'll fall behind. This is a fast-paced environment, and I've seen that vendors that were really good three years ago are terrible now. CrowdStrike is trying to stay ahead of the bad guys. They have AI. I have not had a problem with them missing anything. If they missed something, they should just make sure that they don't miss it again and understand why they missed it. I don't know if they did."

"All of our customers complain about the reporting and say that it is very poor."

"We find CrowdStrike Falcon Complete to have a steeper learning curve when it is deployed in certain industries such as finance and retail."

"An MDM, Mobile Device Manager, should be added in the next release."

More CrowdStrike Falcon Complete MDR cons

"It could be more secure."

"Sophos is not integrating the same console and umbrella with its product."

"The integration with third-party solutions as an area for slight improvement"

"The product's pricing could be less expensive."

"Sophos MDR could offer more integration packs and more vendor flexibility."

"Its technical support could be better."

"Sophos MDR’s pricing is the biggest factor that needs improvement per customers and technical professionals."

"Sophos MDR's support and basic training of their devices could be improved."

More Sophos MDR cons

Pricing and Cost Advice

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

More Binary Defense MDR pricing and cost advice

"If you are looking from an IT standpoint, you get what you pay for. There is proactive monitoring in addition to the insurance policy. They do that better than others. Would you like it cheaper? Yes, but at what cost?"

"CrowdStrike Falcon Complete is very expensive in comparison to Bitdefender."

"This product is one of the more expensive ones on the market."

"We pay $50,000 for the 200 endpoints we have."

"There is a license needed to use the solution. The price of the solution is fair."

"CrowdStrike offers training at an additional cost, so many organizations wouldn't want that route."

"CrowdStrike Falcon Complete is expensive."

"There are different lengths of licenses available, such as three and five years. The price of CrowdStrike Falcon Complete is expensive."

More CrowdStrike Falcon Complete MDR pricing and cost advice

"Sophos MDR is a cheap solution."

"The price falls somewhere in the middle range."

"The product is reasonably priced considering the cybersecurity features."

"I would rate the price of Sophos MDR as a nine out of ten, with ten being the most expensive."

"Sophos MDR is less expensive than other products like Fortinet or Palo Alto."

"I rate Sophos MDR’s pricing a seven or eight out of ten."

"The solution is expensive."

"Sophos MDR could be more affordable."

More Sophos MDR pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

16%

Manufacturing Company

Financial Services Firm

Government

Computer Software Company

21%

Manufacturing Company

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

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What is your experience regarding pricing and costs for Binary Defense MDR?

The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...

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What needs improvement with Binary Defense MDR?

Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...

See all answers

What do you like most about CrowdStrike Falcon Complete?

It is a cloud-based solution. You can easily scale it.

See all answers

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?

CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly o...

See all answers

What needs improvement with CrowdStrike Falcon Complete?

We find CrowdStrike Falcon Complete to have a steeper learning curve when it is deployed in certain industries such a...

See all answers

What do you like most about Sophos MDR?

The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take comple...

See all answers

What needs improvement with Sophos MDR?

Sophos MDR could offer more integration packs and more vendor flexibility, which they're working on. But that's proba...

See all answers

What advice do you have for others considering Sophos MDR?

Just go for it. You can't go wrong with 24/7 active threat hunters, AI scientists, and a global footprint of a couple...

See all answers

Comparisons

Darktrace vs Binary Defense MDR

Compared 26% of the time

CrowdStrike Falcon vs Binary Defense MDR

Compared 22% of the time

SentinelOne Singularity Complete vs Binary Defense MDR

Compared 19% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 18% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 15% of the time

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Secureworks Taegis Managed XDR / MDR vs CrowdStrike Falcon Complete MDR

Compared 13% of the time

Huntress vs CrowdStrike Falcon Complete MDR

Compared 12% of the time

Arctic Wolf Managed Detection and Response vs CrowdStrike Falcon Complete MDR

Compared 11% of the time

Blackpoint Cyber MDR vs CrowdStrike Falcon Complete MDR

Compared 11% of the time

Red Canary vs CrowdStrike Falcon Complete MDR

Compared 8% of the time

More CrowdStrike Falcon Complete MDR Competitors

Arctic Wolf Managed Detection and Response vs Sophos MDR

Compared 9% of the time

Bitdefender MDR vs Sophos MDR

Compared 9% of the time

SentinelOne Vigilance vs Sophos MDR

Compared 8% of the time

Trend Micro Managed XDR vs Sophos MDR

Compared 7% of the time

Huntress vs Sophos MDR

Compared 6% of the time

More Sophos MDR Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

September 2024

Download Binary Defense MDR product report

Buyer's Guide

CrowdStrike Falcon Complete MDR

September 2024

Download CrowdStrike Falcon Complete MDR product report

Buyer's Guide

Sophos MDR

August 2024

Download Sophos MDR product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Falcon Complete

Sophos Managed Threat Response

Learn More

Binary Defense

CrowdStrike

Sophos

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

CrowdStrike Falcon Complete MDR provides advanced endpoint protection through behavioral-based analysis, threat hunting, and zero-day attack prevention for devices, servers, clients, and mobile endpoints.

Organizations utilize CrowdStrike Falcon Complete MDR for comprehensive security management, including monitoring and detecting vulnerabilities, ransomware protection, and enhancing overall security postures. It replaces traditional antiviruses and seamlessly integrates with other security solutions to ensure proactive threat management.

What are the key features of CrowdStrike Falcon Complete MDR?

AI and Machine Learning Detection: Identifies sophisticated threats using advanced algorithms.
Comprehensive Threat Intelligence: Delivers in-depth threat data for informed decision-making.
Real-Time Updates: Ensures constant protection against emerging threats.
Scalable Deployment: Adapts to organizational growth and changes.
Responsive Threat Hunting: Proactively searches for potential threats in the environment.
Minimal CPU Usage: Operates efficiently without hampering performance.
User-Friendly Dashboards: Simplifies monitoring and management tasks.
Strong Integration: Works well with other security tools and platforms.
Proactive Monitoring: Continuously observes systems to preemptively address issues.
Extensive Forensic Capabilities: Offers deep insights into security incidents.
Lightweight Endpoint Agent: Ensures endpoints are protected without affecting performance.
Efficient Incident Response: Quickly addresses and mitigates security breaches.
Broad OS Support: Compatible with a wide range of operating systems.

What benefits or ROI should be considered?

Reduced Downtime: Minimizes disruptions through swift threat detection and response.
Enhanced Security Posture: Strengthens overall security through comprehensive protection measures.
Cost Savings: Lowers expenses by replacing multiple security tools with an integrated solution.
Scalability: Adapts to the growing and changing needs of the organization.
Proactive Threat Management: Identifies and mitigates threats before they cause significant damage.

In specific industries such as finance, healthcare, and education, CrowdStrike Falcon Complete MDR is implemented to ensure compliance with regulatory standards, protect sensitive data, and defend against sophisticated threats. These sectors benefit from CrowdStrike's robust endpoint protection mechanisms and detailed forensic capabilities, which help maintain security integrity and operational continuity.

Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Information Not Available

Buyer's Guide

CrowdStrike Falcon Complete MDR vs. Sophos MDR

July 2024

Free Report: CrowdStrike Falcon Complete MDR vs. Sophos MDR

Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. Sophos MDR and other solutions. Updated: July 2024.

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