Sophos MDR and Huntress Managed EDR compete in the cybersecurity threat detection and response category. Sophos MDR seems to have the upper hand due to its wide array of features and integration capabilities, which cater to comprehensive protection needs.
Features: Sophos MDR offers advanced threat hunting, centralized management, and integration with firewalls, providing comprehensive endpoint management and high-level security against ransomware. Huntress Managed EDR is known for its user-friendliness, providing features like foothold detection, Managed Antivirus, and easy integration with existing tools, making it beneficial for SMBs.
Room for Improvement: Sophos MDR could improve its integration with MDM solutions and optimize pricing. Users also suggest better training and clearer reporting. Huntress Managed EDR needs enhancements in standalone capabilities, reporting, and a more intuitive dashboard. Improving integration with AV solutions and refining automatic remediation are also suggested.
Ease of Deployment and Customer Service: Sophos MDR and Huntress Managed EDR offer versatile deployment options across Hybrid, On-premises, and Public Clouds. Users appreciate the effective support provided by both, but suggest improvements in response times and regional accessibility.
Pricing and ROI: Sophos MDR, though more costly, provides significant ROI for larger enterprises due to its extensive feature set and integration capacity. Huntress offers cost-effective solutions for SMBs, providing fair pricing and maintaining substantial value in environments focused on core endpoint protection with manageable budgets.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Our team on the security side has contacted Huntress support, and they have been pleased.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.
With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.
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