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Huntress Managed EDR vs SentinelOne Vigilance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 28, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Huntress Managed EDR delivers up to 200% ROI, cutting costs, streamlining setup, and boosting security for organizations.
Sentiment score
7.6
SentinelOne Vigilance offers strong ROI by preventing ransomware, ensuring early threat detection, and outperforming other security solutions.
 

Customer Service

Sentiment score
8.4
Huntress Managed EDR offers exceptional, responsive customer service with knowledgeable support, swift issue resolution, and proactive security measures.
Sentiment score
6.8
SentinelOne Vigilance provides highly rated, responsive 24/7 support, with occasional complexity affecting satisfaction, while maintaining overall excellent service.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
Our team on the security side has contacted Huntress support, and they have been pleased.
The technical support provides that personal service and proactiveness.
 

Scalability Issues

Sentiment score
8.5
Huntress Managed EDR efficiently scales with a cloud-based architecture, handling diverse needs and thousands of endpoints effortlessly.
Sentiment score
8.4
SentinelOne Vigilance is a highly scalable tool used globally by diverse industries, efficiently managing resources and allowing license expansions.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
 

Stability Issues

Sentiment score
8.4
Huntress Managed EDR is highly regarded for reliability and stability, with occasional minor issues quickly resolved.
Sentiment score
8.4
SentinelOne Vigilance is praised for reliable performance, strong automation, and high stability ratings despite occasional update-related protection gaps.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
 

Room For Improvement

Huntress Managed EDR users seek better reporting, UI, integration, automation, Mac deployment, and feature enhancements for greater efficacy.
SentinelOne Vigilance needs enhancements in accessibility, compatibility, integration, user experience, and performance with added features like email monitoring.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
 

Setup Cost

Huntress Managed EDR offers competitive, cost-effective pricing per endpoint, providing excellent value and effectiveness for enterprises across various sizes.
SentinelOne Vigilance offers high-value protection; cost-effective for small businesses but can be expensive for larger enterprises and add-ons.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
Huntress has a favourable pricing structure
 

Valuable Features

Huntress Managed EDR offers expert threat detection, user-friendly interface, and seamless integration, enhancing security for small to medium businesses.
SentinelOne Vigilance provides advanced security features, including ransomware protection, machine learning, and efficient threat detection, with low resource usage.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
 

Categories and Ranking

Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
30
Ranking in other categories
Endpoint Detection and Response (EDR) (7th)
SentinelOne Vigilance
Ranking in Managed Detection and Response (MDR)
6th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Managed Detection and Response (MDR) category, the mindshare of Huntress Managed EDR is 10.4%, up from 7.5% compared to the previous year. The mindshare of SentinelOne Vigilance is 7.0%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
Graham Peck - PeerSpot reviewer
Very easy to use with multiple options for licensing and scaling
Our company uses the solution instead of a traditional antivirus as an endpoint protector. We have all security alerts passed off to a SOC.  We are a football club and have 350 users across coaches, medical staff, and ticketing agents.  The solution is very easy to use.  The solution should add…
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Insurance Company
8%
Retailer
7%
Educational Organization
41%
Computer Software Company
12%
Manufacturing Company
5%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be benefi...
What is your primary use case for Huntress?
We're a managed service provider, so we resell Huntress Managed EDR to our customers. We use the EDR and the MDR products, which provide endpoint and 365 protection.
What do you like most about SentinelOne Vigilance?
The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity...
What is your experience regarding pricing and costs for SentinelOne Vigilance?
Price could be a factor since, with a lot of add-ons, the cost becomes high.
What needs improvement with SentinelOne Vigilance?
They've been adding a lot of products and technologies to their stack. I honestly don't have any specific improvements to suggest.
 

Overview

 

Sample Customers

Information Not Available
Norwegian Airlines, TGI Fridays, AVX, FIMBank
Find out what your peers are saying about Huntress Managed EDR vs. SentinelOne Vigilance and other solutions. Updated: January 2025.
832,565 professionals have used our research since 2012.