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Huntress Managed EDR vs SentinelOne Vigilance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 28, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Huntress Managed EDR offers substantial ROI, reducing costs and enhancing security, efficiency, and reputation through effective threat management.
Sentiment score
7.6
SentinelOne Vigilance offers strong ROI by preventing ransomware, ensuring early threat detection, and outperforming other security solutions.
 

Customer Service

Sentiment score
8.6
Huntress Managed EDR's support is responsive, proactive, and effective, delivering prompt, knowledgeable assistance and exceptional customer service.
Sentiment score
6.8
SentinelOne Vigilance provides highly rated, responsive 24/7 support, with occasional complexity affecting satisfaction, while maintaining overall excellent service.
Our team on the security side has contacted Huntress support, and they have been pleased.
 

Scalability Issues

Sentiment score
8.5
Huntress Managed EDR is highly rated for its effortless scalability, accommodating varying endpoint growth across different-sized organizations.
Sentiment score
8.4
SentinelOne Vigilance is a highly scalable tool used globally by diverse industries, efficiently managing resources and allowing license expansions.
I know other techs with thousands deployed, so scalability isn't an issue.
 

Stability Issues

Sentiment score
8.5
Huntress Managed EDR is highly stable and reliable, with minor issues swiftly resolved and no major performance incidents.
Sentiment score
8.4
SentinelOne Vigilance is praised for reliable performance, strong automation, and high stability ratings despite occasional update-related protection gaps.
We have not experienced any issues with lagging, crashing, or downtime.
Their customer service was fast to respond.
 

Room For Improvement

Huntress Managed EDR users desire better reporting, integration, UI, and API enhancements alongside improved macOS and security features.
SentinelOne Vigilance needs enhancements in accessibility, compatibility, integration, user experience, and performance with added features like email monitoring.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
 

Setup Cost

Huntress Managed EDR is a cost-effective solution praised for its value, suitable for small businesses and MSPs.
SentinelOne Vigilance offers high-value protection; cost-effective for small businesses but can be expensive for larger enterprises and add-ons.
They are willing to work with you even if you are a small business, and they have fair pricing that reflects the service quality.
Huntress has a favourable pricing structure
 

Valuable Features

Huntress Managed EDR offers seamless threat detection and automatic remediation with a user-friendly interface and efficient integration with Windows Defender.
SentinelOne Vigilance provides advanced security features, including ransomware protection, machine learning, and efficient threat detection, with low resource usage.
They do not just say, 'Here is a problem.' They tell you where the problem exists, why it is a problem, and what are all the steps to fix it.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
The automated remediation feature also provides significant value.
 

Categories and Ranking

Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
25
Ranking in other categories
Endpoint Detection and Response (EDR) (8th)
SentinelOne Vigilance
Ranking in Managed Detection and Response (MDR)
6th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Managed Detection and Response (MDR) category, the mindshare of Huntress Managed EDR is 10.5%, up from 7.5% compared to the previous year. The mindshare of SentinelOne Vigilance is 7.5%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Andy Larin - PeerSpot reviewer
Effortless to use and is one of the easiest products to deploy
Huntress is effortless to use. It's one of the easiest products to deploy. Pushing out through our RMM is simple, and using it is straightforward once it's on a machine. The end user doesn't have to do anything. Everything comes back to us. I love that the alerts are human-curated. They take a look at alerts before we get them. Other products are very noisy. They'll send you an alert about anything. About 95 percent of those alerts go to Huntress first. They check to make sure that it's real and only alert us if it's actionable, something that requires our attention. When I get an alert from Huntress, it must be looked at. I love that. It saves a ton of time for my people. It can fix low-severity threats. Their team is 24/7, whereas my team is not. We want them to take action on known bad things. Sometimes, that means fixing the problem or isolating the machine so multiple machines aren't getting hit. I love that they can address those issues within a very short time.
Graham Peck - PeerSpot reviewer
Very easy to use with multiple options for licensing and scaling
Our company uses the solution instead of a traditional antivirus as an endpoint protector. We have all security alerts passed off to a SOC.  We are a football club and have 350 users across coaches, medical staff, and ticketing agents.  The solution is very easy to use.  The solution should add…
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Insurance Company
8%
Retailer
7%
Educational Organization
41%
Computer Software Company
13%
Manufacturing Company
5%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
One issue is the managed antivirus. Huntress takes control of the antivirus built into Windows Defender, but it doesn't if, for some reason, Defender isn't working properly and doesn't attempt to f...
What is your primary use case for Huntress?
We roll Huntress out across the board. It's in our base security shield, so we use it everywhere. We also use ThreatLocker. It's an application for allowlisting and blocklisting. It blocks any soft...
What do you like most about SentinelOne Vigilance?
The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity...
What is your experience regarding pricing and costs for SentinelOne Vigilance?
Price could be a factor since, with a lot of add-ons, the cost becomes high.
What needs improvement with SentinelOne Vigilance?
They've been adding a lot of products and technologies to their stack. I honestly don't have any specific improvements to suggest.
 

Overview

 

Sample Customers

Information Not Available
Norwegian Airlines, TGI Fridays, AVX, FIMBank
Find out what your peers are saying about Huntress Managed EDR vs. SentinelOne Vigilance and other solutions. Updated: December 2024.
825,661 professionals have used our research since 2012.