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Arctic Wolf Managed Detection and Response vs SentinelOne Vigilance comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 13, 2024
 

Categories and Ranking

Binary Defense MDR
Sponsored
Ranking in Managed Detection and Response (MDR)
7th
Average Rating
9.2
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Arctic Wolf Managed Detecti...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
9.2
Number of Reviews
19
Ranking in other categories
SOC as a Service (1st)
SentinelOne Vigilance
Ranking in Managed Detection and Response (MDR)
6th
Average Rating
8.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of Arctic Wolf Managed Detection and Response is 9.8%, down from 10.7% compared to the previous year. The mindshare of SentinelOne Vigilance is 7.9%, up from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Rich Ullom - PeerSpot reviewer
May 1, 2023
Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert
This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.
Jared Kruger - PeerSpot reviewer
Oct 11, 2023
Particularly valuable for smaller and mid-sized businesses without a dedicated cybersecurity team
The scalability of this solution is great. It offers user-based licensing, so if there is an increase in the number of IT users, it can easily scale accordingly. In contrast to other solutions that base pricing on data ingestion, which can be challenging as data grows, user count tends to be more predictable, making this model highly scalable. Arctic Wolf is flexible and works with clients to ensure smooth scaling. Our clients for this solution come from a range of business sizes, primarily focusing on small and medium-sized enterprises. We generally don't cater to large enterprises, but instead, our clients typically fall within the medium-sized category, with user counts ranging from 50 to around 3,000.
Graham Peck - PeerSpot reviewer
Feb 21, 2023
Very easy to use with multiple options for licensing and scaling
Our company uses the solution instead of a traditional antivirus as an endpoint protector. We have all security alerts passed off to a SOC.  We are a football club and have 350 users across coaches, medical staff, and ticketing agents.  The solution is very easy to use.  The solution should add…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is reviewing tickets and the notes added by technicians."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The case interface is Binary Defense MDR's most valuable feature."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"The product provides integrations with several different SaaS applications."
"The visibility into our endpoints is huge."
"The agents give pretty good visibility into what is happening at the endpoint."
"The tool's most valuable feature is its ease of implementation."
"The integration between Cisco AMPs and the Windows servers is most valuable. So, they can also sandbox machines on which they see something suspicious."
"Arctic Wolf is our eyes and ears 24/7 because we can't possibly watch all of our alerts. We may see all of these alerts, but our attention is distracted because we're working on other things."
"Having quarterly meetings with the team to review the last 90 days and determine what if any changes need to be made."
"The most valuable feature was its cost-effectiveness compared to the alternatives."
"SentinelOne Vigilance is a very stable solution."
"In our company, we use SentinelOne Vigilance for security purposes. We not only use it to detect viruses but also to monitor any activities on the endpoints so that we can take appropriate measures to mitigate any potential threats."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"SentinelOne Vigilance is an endpoint security tool with quarantining, dashboards showing us information, and many capabilities like manual and automatic quarantine of environmental issues."
"SentinelOne Vigilance has very good detection."
"The product is stable."
"The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity, it will react accordingly and take necessary actions, such as blocking a device."
"SentinelOne has a rollback feature that has helped them gain popularity in the market. No other competitors of the solution including Cisco, Fortinet, or Cortex XDR have this feature. SentinelOne is a kernel-independent solution. We don’t need to check the kernel dependency on the Linux platform. They also commit to a 100 percent recovery from ransomware attacks. The solution has rollback features for ransomware on Windows."
 

Cons

"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"The current reporting system could benefit from improvement."
"I would like to get more reports from Binary Defense about what they're blocking."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"More integrations with various security tools to improve data ingestion would be beneficial."
"In the future, I would like to see a summary report."
"The implementation process could be a little more streamlined."
"If you are not in the security field, this can be difficult to figure out from time to time."
"I can't think of any specific features that they need to add at the moment. As long as they continue to develop new solutions to support different operating systems and technologies, we are satisfied with their service. We appreciate the effort they put into adding new features and functionality to their service and believe they are doing a great job in providing us with all the necessary tools and resources to stay secure."
"We get a lot of false alarms, but that's because they don't know our network in detail. I think that could be alleviated if we told them more about our network so they could create rules to skip some of those things."
"It's nitpicky; however, if it could integrate with more of our products, like our CRM, that would be ideal. They may only integrate with Salesforce. We use a different mid-market CRM."
"Arctic Wolf Managed Detection and Response's analysis and remediation parts could be improved. It's not bad, but it needs improvement."
"I have found issues with the solution’s stability and implementation. The solution has performance issues. I would like the solution to launch the rollback plan for ransomware on Linux and Mac. It should be something similar to the support that Windows gets."
"There's no problem with how this product works, but the toughest challenge that customers find is with its deployment and tuning. Getting it tuned properly takes some time. You can deploy it with just about anything, but it's always a challenge."
"My only complaint is that the knowledge base is not accessible to the customer."
"The only thing I'm not sure about is I haven't deployed it on any mobile devices."
"The tool needs improvement in clear communication and detection."
"Occasionally during an update, customers may temporarily be without protection until the upgrade is complete."
"The solution's memory forensics capabilities and hard disk capacities are quite basic."
"It is not easy to remove the customer without the dashboard."
 

Pricing and Cost Advice

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
"It has been good. We have saved money, and we have a better product."
"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."
"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
"I rate the tool's pricing a nine out of ten."
"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."
"The pricing is fair."
"The pricing is pretty competitive."
"I find their pricing to be reasonable and competitive."
"The tool's pricing is slightly cheaper than other alternatives. It's not just about licensing costs; because we already have it implemented, we can save money on deployment and initial setup. Additionally, SentinelOne Vigilance is slightly cheaper in licensing, maybe around 10-15 percent cheaper."
"I rate the solution's pricing a five out of ten since it is a very highly-priced solution."
"I give the cost a three out of ten."
"SentinelOne Vigilance is priced in a normal range."
"The solution’s pricing is very reasonable."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."
"I rate the product's pricing an eight out of ten since it is really expensive, but it is well worth what my company gets."
"The licensing cost depends on the number of connected devices and whether you purchase additional services."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Healthcare Company
8%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
15%
Manufacturing Company
11%
Government
7%
Financial Services Firm
6%
Educational Organization
39%
Computer Software Company
13%
Manufacturing Company
5%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Binary Defense MDR?
The most valuable feature is reviewing tickets and the notes added by technicians.
What is your experience regarding pricing and costs for Binary Defense MDR?
The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...
What needs improvement with Binary Defense MDR?
Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...
What do you like most about Arctic Wolf Managed Detection and Response?
The agents give pretty good visibility into what is happening at the endpoint.
What needs improvement with Arctic Wolf Managed Detection and Response?
I have heard that the tool doesn't go right to the endpoints. With CrowdStrike, I don't think that it is a bad thing ...
What do you like most about SentinelOne Vigilance?
The best feature of this solution is the third-party management aspect. An external company oversees the tool's manag...
What is your experience regarding pricing and costs for SentinelOne Vigilance?
The tool's pricing is slightly cheaper than other alternatives. It's not just about licensing costs; because we alrea...
What needs improvement with SentinelOne Vigilance?
SentinelOne Vigilance's integration capabilities with other products can be considered as an area with certain shortc...
 

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
Arctic Wolf AWN CyberSOC
No data available
 

Overview

 

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Norwegian Airlines, TGI Fridays, AVX, FIMBank
Find out what your peers are saying about Arctic Wolf Managed Detection and Response vs. SentinelOne Vigilance and other solutions. Updated: October 2024.
815,854 professionals have used our research since 2012.