

Arctic Wolf Managed Detection and Response and SentinelOne Vigilance are two managed cybersecurity solutions competing in threat detection and response. Arctic Wolf holds an advantage in customer service and cost-effectiveness, appealing particularly to smaller security teams. SentinelOne, with its superior technology and reliability, justifies a higher price point.
Features: Arctic Wolf provides robust integration capabilities, 24/7 monitoring, and proactive threat alerts. It offers ease of use and is cost-effective for businesses aiming to reduce internal security staffing. SentinelOne is known for high detection rates and behavior analytics, delivering comprehensive endpoint security. Its automated response and machine learning features are highly valued by users.
Room for Improvement: Arctic Wolf could improve faster response times and enhance integration capabilities. Better report clarity and updates in the licensing model are suggested. SentinelOne needs to ease deployment, enhance integration with other tools, and improve version update handling. Its pricing model may need adjustments to better align with market expectations.
Ease of Deployment and Customer Service: Arctic Wolf is praised for customer service with extensive support and proactive engagement. It offers comprehensive deployment options for private, public, and hybrid clouds. SentinelOne, while effective in technical support, faces challenges in deployment that could benefit from streamlining. Users acknowledge SentinelOne's overall stability but suggest improvements in integration and usability.
Pricing and ROI: Arctic Wolf is favorably priced, providing a scalable solution for smaller companies looking to enhance security without substantial in-house resources. SentinelOne, though more expensive, is seen as worthwhile due to superior technology and features. Despite higher costs, both solutions offer good returns on investment by preventing breaches and minimizing staffing needs.
Employee engagement is high, with a 96% viewing and participation rate for their training materials.
Arctic Wolf Managed Detection and Response helped secure our investor relationships, specifically with Merrill Lynch, which required us to document our security posture, and Arctic Wolf Managed Detection and Response made it really easy for that.
For the overall return on investment, both time and money, I would say it is a full 20.
We have monthly meetings where they help us with network security.
The customer support for Arctic Wolf Managed Detection and Response is excellent and very fast.
We used Arctic Wolf Managed Detection and Response's support from time to time, and they were responsive.
I would rate the actual technical support from SentinelOne Vigilance a nine.
I find it absolutely stable.
The threat intelligence feature is expected to be a significant advantage.
Some of the reports from Arctic Wolf Managed Detection and Response were difficult to understand, and it would take time to go through the report to actually be able to comprehend all of the data.
We cannot fully secure these devices until they release an updated version of their agent software.
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once.
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options.
It was a good experience because of the transparent pricing, which was very reasonable based on some of the other services that we looked at.
The pricing for Arctic Wolf Managed Detection and Response was comparable to other products.
The pricing, licensing, and setup costs in general are quite affordable.
Arctic Wolf Managed Detection and Response has helped with investor requirements by assisting us with incident response paperwork, providing a score for NIST 2.0 framework rating, and allowing us to easily fill out documentation for bigger investors like Merrill Lynch.
The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective.
The solution works well for our team as it offers a hands-off approach, which we need.
I am actually able to synthesize machine learning with human experience to manage complex threats in IRs.
| Product | Market Share (%) |
|---|---|
| Arctic Wolf Managed Detection and Response | 5.7% |
| SentinelOne Vigilance | 3.9% |
| Other | 90.4% |

| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 5 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 1 |
| Large Enterprise | 6 |
Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.
SentinelOne Vigilance offers advanced protection against ransomware and malware through behavior analytics and machine learning, ensuring security with minimal resource usage and potent threat mitigation capabilities.
SentinelOne Vigilance stands out with its active EDR and rollback features, providing robust defense and swift threat response. Its intuitive portal and comprehensive reports enhance user experience. Despite its strengths, some challenges in server compatibility and resource consumption need addressing, while users appreciate its AI-powered incident response and Storyline technology. Improvements in memory forensics, SaaS integrations, and UI control are desired, alongside advanced features like predictive analytics and email monitoring.
What are the key features?In corporate environments, SentinelOne Vigilance is deployed for enhanced security and endpoint management. Organizations replace traditional antivirus solutions to safeguard infrastructure across private cloud, on-premises, and SaaS deployments. It provides offensive and defensive capabilities, facilitating swift incident response and infrastructure protection through advanced detection features and managed SOC and MDR services.
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