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Arctic Wolf Managed Detection and Response vs CrowdStrike Falcon Complete MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Arctic Wolf provides valuable, proactive security by reducing risks, ensuring efficiency, and preventing system downtime with effective training initiatives.
Sentiment score
7.5
CrowdStrike Falcon Complete MDR delivers ROI by effectively blocking ransomware, reducing security risks, and ensuring proactive management across locations.
Employee engagement is high, with a 96% viewing and participation rate for their training materials.
 

Customer Service

Sentiment score
8.3
Arctic Wolf's customer service is highly rated for responsiveness and excellent 24/7 technical support, ensuring positive experiences.
Sentiment score
7.1
CrowdStrike Falcon Complete MDR's customer service is generally reliable and responsive, though some users report delays and communication issues.
We have monthly meetings where they help us with network security.
 

Scalability Issues

Sentiment score
7.8
Arctic Wolf offers scalable, cost-effective security solutions with customizable alerts and seamless integration, ideal for diverse organization sizes.
Sentiment score
8.0
CrowdStrike Falcon Complete MDR offers highly scalable, cloud-based security, seamlessly supporting businesses of all sizes with ease of integration.
It is easy to scale with the support of CrowdStrike.
 

Stability Issues

Sentiment score
8.6
Arctic Wolf Managed Detection and Response is highly stable, offering reliable performance with minimal downtime and robust 24/7 services.
Sentiment score
8.5
CrowdStrike Falcon Complete MDR is highly stable, reliable, efficient, and well-rated, with minor glitches quickly resolved.
The solution is stable, like Falcon, and does not cause any problems for the agent to work with minimal memory.
 

Room For Improvement

Arctic Wolf MDR needs better tool integration, user education, simpler licensing, improved dashboards, and reduced false alerts.
CrowdStrike Falcon Complete MDR needs enhancements in reporting, integration, automation, user interface, and support to improve overall functionality.
The threat intelligence feature is expected to be a significant advantage.
We cannot fully secure these devices until they release an updated version of their agent software.
Patch management in vulnerabilities needs improvement.
 

Setup Cost

Arctic Wolf's pricing is higher but offers extensive features and flexibility, valued for comprehensive enterprise security without hidden fees.
CrowdStrike Falcon Complete MDR is priced high but offers justified value with extensive security features and cost-saving options.
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options.
 

Valuable Features

Arctic Wolf provides cost-effective 24/7 security with integration, user-friendly dashboard, and comprehensive threat detection and management.
CrowdStrike Falcon Complete MDR offers AI-powered threat detection, real-time response, and seamless integration for comprehensive endpoint protection and ease of use.
The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective.
The solution works well for our team as it offers a hands-off approach, which we need.
We have achieved 100% success in detection with our clients and have no need for reclamation.
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
SOC as a Service (1st)
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
79
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Managed Detection and Response (MDR) category, the mindshare of Arctic Wolf Managed Detection and Response is 9.9%, down from 10.8% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 14.9%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Kimberly Brock - PeerSpot reviewer
Real-time threat detection has improved with comprehensive asset scanning
The threat intelligence feature is expected to be a significant advantage. However, a section for software inventory and real-time comparison with current CVEs would be beneficial. One can review an inventory of assets being scanned, including a software inventory along with CVE updates based on a company's software subscriptions, would be a game changer.
Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
838,640 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
11%
Government
7%
Financial Services Firm
6%
Computer Software Company
16%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Arctic Wolf Managed Detection and Response?
The agents give pretty good visibility into what is happening at the endpoint.
What needs improvement with Arctic Wolf Managed Detection and Response?
The threat intelligence feature is expected to be a significant advantage. However, a section for software inventory and real-time comparison with current CVEs would be beneficial. One can review a...
What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. I have not had contact with it at this moment. Additionally, patch management in...
 

Also Known As

Arctic Wolf AWN CyberSOC
Falcon Complete
 

Overview

 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about Arctic Wolf Managed Detection and Response vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.