Arctic Wolf Managed Detection and Response vs CrowdStrike Falcon Complete MDR comparison

Arctic Wolf Networks and CrowdStrike are both solutions in the Managed Detection and Response (MDR) category. Arctic Wolf Networks is ranked #2 with an average rating of 9.2, while CrowdStrike is ranked #1 with an average rating of 8.6. Arctic Wolf Networks holds a 9.8% mindshare in MDR, compared to CrowdStrike’s 17.2% mindshare. Additionally, 100% of Arctic Wolf Networks users are willing to recommend the solution, compared to 100% of CrowdStrike users who would recommend it.

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Executive SummaryUpdated on Mar 6, 2024

We compared Arctic Wolf Managed Detection and Response and CrowdStrike Falcon Complete based on our user's reviews in several parameters.

The Arctic Wolf Managed Detection and Response system is praised for its comprehensive threat detection abilities, proactive approach to security, and expert guidance. On the other hand, CrowdStrike Falcon Complete is appreciated for its advanced threat detection capabilities, quick incident response times, and proactive protection against cyber threats. Key differences include Arctic Wolf's user-friendly interface and CrowdStrike's extensive visibility into network activities. CrowdStrike's efficient deployment process is highlighted, while Arctic Wolf's customer service and support receive high praise. Areas of improvement for Arctic Wolf involve better integration and customizable reporting options, while CrowdStrike users seek enhancements in system compatibility and scanning efficiency. Ultimately, both solutions provide positive returns on investment, improved security, and efficient incident response times for users.

Features: Arctic Wolf Managed Detection and Response is valued for its comprehensive threat detection, real-time monitoring, proactive security approach, and user-friendly interface. CrowdStrike Falcon Complete stands out for its advanced threat detection, extensive network visibility, and seamless integration with existing security tools.

Pricing and ROI: In terms of setup cost, users have provided feedback on their experience with Arctic Wolf Managed Detection and Response, while CrowdStrike Falcon Complete offers a fair pricing structure with reasonable setup costs. The licensing process for CrowdStrike is straightforward, ensuring ease of use for customers., Arctic Wolf Managed Detection and Response offers a positive ROI with successful outcomes, improved security, and reduced risks. Users value its effective and efficient service. CrowdStrike Falcon Complete also provides a highly positive ROI with significant returns and improved security. Users praise its effectiveness in preventing cyber threats and value its comprehensive monitoring and real-time alerts. Both solutions offer cost-effective ROI.

Room for Improvement: Arctic Wolf Managed Detection and Response users have mentioned the need for better integration with existing security tools, more customizable reporting options, and improvements in user interface and ease of use. They also expressed the desire for faster response times and proactive threat hunting capabilities. CrowdStrike Falcon Complete users have identified areas for improvement in system compatibility, response time, scanning efficiency, and visibility into threats. They highlighted the challenges with compatibility and the importance of faster response times. Users also emphasized the need for improved scanning efficiency and accuracy, as well as enhanced visibility into identified threats.

Deployment and customer support: The reviews for Arctic Wolf Managed Detection and Response highlight that the time required for deployment, setup, and implementation varied among users. Some reported spending three months on deployment and an additional week on setup, while others mentioned a week for both. In comparison, the reviews for CrowdStrike Falcon Complete emphasize the need to consider the context in which terms like deployment, setup, and implementation are used. For example, if a user mentioned spending three months on deployment and an additional week on setup, both timeframes should be taken into account. However, if a user mentioned needing a week for both deployment and setup, these terms likely refer to the same time period., The customer service of Arctic Wolf Managed Detection and Response is highly appreciated for prompt and efficient assistance, while CrowdStrike Falcon Complete's customer service is praised for being exceptionally helpful, responsive, and efficient.

The summary above is based on 56 interviews we conducted recently with Arctic Wolf Managed Detection and Response and CrowdStrike Falcon Complete users. To access the review's full transcripts, download our report.

To learn more, read our detailed Arctic Wolf Managed Detection and Response vs. CrowdStrike Falcon Complete MDR Report (Updated: July 2024).

Buyer's Guide

Arctic Wolf Managed Detection and Response vs. CrowdStrike Falcon Complete MDR

July 2024

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Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of September 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.5%, up from 0.4% compared to the previous year. The mindshare of Arctic Wolf Managed Detection and Response is 9.8%, down from 10.7% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 17.2%, up from 16.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

reviewer2208147

Infrastructure and Security Services Director at a manufacturing company with 1,001-5,000 employees

Jun 9, 2023

Gives us visibility into current critical security events and improves our time to respond

They send us alerts and have done a really good job of eliminating the false positives. Early on, there were quite a few. But as they learned about our organization and the roles of individuals within it, that has drastically gone down. For example, initially, they would say so-and-so ran a script. Now, they know who our sys admins are and that running that script is typical for them. The benefits are the visibility into current critical security events and the effect on our time to respond. Binary Defense has helped reduce our security alerts because we know where our trouble points are, or if we're missing things, and what we need to deploy. It has given us visibility into what to put in and that is how it has helped us the most. I would estimate it has reduced our security alerts by 60 to 70 percent. It has improved our security posture significantly. And because they do a lot of the management for us, it has reduced our team's workload. We only have to work on the stuff that's identified as something we need to work on, so it has definitely helped performance.

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reviewer2132559

CIO at Professional Services Organization in Washington DC Area

Mar 16, 2023

Accessible with good reporting and helpful quarterly meetings

Before bringing on ArcticWolf, it was a guessing game as to the risks we were actually facing. Everyone knows it's a matter of when - not if. However, you can never be sure how it's going to happen. With a small internal team, you cannot be everywhere. We knew we had to do something. Bringing on AW allowed us to: * Augment our existing staff without having to hire internally * Gain insight into areas of the environment we didn't have before * Identify areas for improvement in our processes/cybersecurity * Add to our toolkit without having to acquire/support the technology (e.g. SIEM) * Reduced our risk

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RageshSingh

Cyber Security Engineer at a computer software company with 51-200 employees

Apr 8, 2024

Has a nice interface and good integrations but there should be an uninstall feature on the cloud

The solution provides more visibility than Zscaler. There's more security. It provides enhanced security with integration capabilities with third-party tools. The threat detection and response are easy. If you have a subscription for the Falcon Consultant Complete sublicense, then they will take care of your MDL service. They will assign their team to it, and they will manage your incident detection and monitoring. CrowdStrike will take care of it via its own expertise so you don't have to overload your existing resources. It helps improve our security posture by integrating with web security, email security, and other forms of security. There are also a lot of third-party tools. You have the opportunity for more alerts and security. CrowdStrike shares information with third-party tools that really help with visibility. The solution is constantly being updated. I've been satisfied with the interface.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

"Binary Defense has a human service department that provides live monitoring for our systems."

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."

"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."

"The case interface is Binary Defense MDR's most valuable feature."

"The most valuable feature is reviewing tickets and the notes added by technicians."

"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."

More Binary Defense MDR pros

"The agents give pretty good visibility into what is happening at the endpoint."

"They have a portal where you can evaluate and mitigate any vulnerabilities that you and your network might have."

"The most valuable aspect of this solution is the managed detection and response component."

"Arctic Wolf is our eyes and ears 24/7 because we can't possibly watch all of our alerts. We may see all of these alerts, but our attention is distracted because we're working on other things."

"We can effectively manage the massive amounts of security data that we receive from various sources such as firewalls, switches, endpoints, and other log sources."

"Security protection is the best feature of this product."

"The product provides integrations with several different SaaS applications."

"The visibility into our endpoints is huge."

More Arctic Wolf Managed Detection and Response pros

"Crowdstrike has better support than Carbon Black."

"There are many different modules with this solution where vulnerability and inventory management can be carried out. The solution has a good dashboard and offers a lot of insights into your systems."

"The real-time response features are valuable for us."

"The threat intelligence of CrowdStrike Falcon is the most valuable feature."

"The overwatch module is the most valuable feature of CrowdStrike Falcon."

"As an end-point solution, nothing beats it, to be honest."

"CrowdStrike side, Falcon is the Endpoint Detection, Overwatch is the service that sits behind it. From a human point of view looks at the anomalies that normal AI and machine learning couldn't catch. So it is the combination of the two that really works well."

"It has good visibility, works well, and it is fast."

More CrowdStrike Falcon Complete MDR pros

Cons

"The current reporting system could benefit from improvement."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."

"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."

"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

"I would like to see more frequent check-ins with our security status."

"We found a couple of bugs in the user interface."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

More Binary Defense MDR cons

"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."

"I have heard that the tool doesn't go right to the endpoints."

"While it isn't a regular occurrence, there have been some gaps in response to some support questions. Questions get answered, yet there are times it takes longer than I'm comfortable with."

"Arctic Wolf Managed Detection and Response's analysis and remediation parts could be improved. It's not bad, but it needs improvement."

"I would like to see them build the ability to co-sell an EDR platform, manage an EDR or manage the actual response, potentially from the issues that are coming up from the security risks."

"I would actually be interested in having fewer features at a lower price."

"In the future, I would like to see a summary report."

"More integrations with various security tools to improve data ingestion would be beneficial."

More Arctic Wolf Managed Detection and Response cons

"It would be good if they fleshed it out a bit more, possibly with additional areas such as security awareness training. They could build that in. They're leveraging the same endpoint base that they have the security software on, but then they could offer a centralized portal or hub whereby someone like me could leverage it to track and put out security awareness training for people on all the common topics. I could have a centralized hub for everyone's results from that training and for the evidence that training occurred. It would be relatively straightforward, but it would add a lot for people in the compliance area. It would be a great expansion."

"I would love for the threat intelligence part to be more globalized to provide a tailored response to types of malware and ransomware that are trending in other regions. For example, they can add a feature to tell us that there are separate attacks in South Asia or East Asia occurring at these times, so we can supply those things to our environment and protect ourselves."

"CrowdStrike Falcon Complete could improve by having advanced features, such as SOC, and HDR. There would have been a lot of processes involved."

"The solution should include some sort of DLP capabilities."

"CrowdStrike Falcon Complete is not providing application control. This is a very useful feature in any endpoint security because if you want to block any malicious activity of any particular application, you can not block it in this solution. However, you are able to block hashes, but not executable files or processes. Additionally, this solution does not provide a user risk score. These are two areas that CrowdStrike Falcon Complete can improve on in the future."

"There have been some issues with Falcon Complete's performance."

"At the moment, nothing is missing in CrowdStrike Falcon Complete. I'm amazed by it. It's perfect and I'm not aware of any other vendors that provide its features, but it would also depend on the configuration and policy management of the solution, for example, I can bring you an EDR solution and configure it badly, so it won't do anything. It also depends on the people, not just the technology you're obtaining, so this is the most important thing to do for all solutions, even for firewalls. You can obtain a firewall and if you permit everyone to go through it, then it's useless. What could be improved in CrowdStrike Falcon Complete is its management console. Currently, that console is on the cloud, so if the cloud is compromised, then the management console would also be compromised, and that's quite risky."

"I want better integration with other security solutions; integrating with third-party apps wasn't as seamless as I expected."

More CrowdStrike Falcon Complete MDR cons

Pricing and Cost Advice

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

More Binary Defense MDR pricing and cost advice

"The pricing is pretty competitive."

"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."

"I find their pricing to be reasonable and competitive."

"I rate the tool's pricing a nine out of ten."

"The pricing is fair."

"There is a license for this solution and everything is included. However, The price of the could be lower."

"The licenses are sold per user."

"We pay $50,000 for the 200 endpoints we have."

"I think the pricing is a little high."

"At approximately €60 per machine, per year, I think that it's a good price point."

"CrowdStrike offers training at an additional cost, so many organizations wouldn't want that route."

"Its licenses are expensive for small-scale companies."

"The average price is approximately $500 per customer."

More CrowdStrike Falcon Complete MDR pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

15%

Manufacturing Company

10%

Government

Financial Services Firm

Computer Software Company

16%

Manufacturing Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...

See all answers

What needs improvement with Binary Defense MDR?

Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...

See all answers

What do you like most about Arctic Wolf Managed Detection and Response?

The agents give pretty good visibility into what is happening at the endpoint.

See all answers

What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?

The pricing is pretty competitive.

See all answers

What needs improvement with Arctic Wolf Managed Detection and Response?

I have heard that the tool doesn't go right to the endpoints. With CrowdStrike, I don't think that it is a bad thing ...

See all answers

What do you like most about CrowdStrike Falcon Complete?

It is a cloud-based solution. You can easily scale it.

See all answers

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?

CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly o...

See all answers

What needs improvement with CrowdStrike Falcon Complete?

We find CrowdStrike Falcon Complete to have a steeper learning curve when it is deployed in certain industries such a...

See all answers

Comparisons

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Compared 26% of the time

CrowdStrike Falcon vs Binary Defense MDR

Compared 22% of the time

SentinelOne Singularity Complete vs Binary Defense MDR

Compared 19% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 15% of the time

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Red Canary vs Arctic Wolf Managed Detection and Response

Compared 9% of the time

Huntress vs Arctic Wolf Managed Detection and Response

Compared 9% of the time

Microsoft Defender Experts for Hunting vs Arctic Wolf Managed Detection and Response

Compared 7% of the time

Adlumin Cybersecurity vs Arctic Wolf Managed Detection and Response

Compared 6% of the time

Palo Alto Networks Cortex XSOAR vs Arctic Wolf Managed Detection and Response

Compared 6% of the time

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Secureworks Taegis Managed XDR / MDR vs CrowdStrike Falcon Complete MDR

Compared 13% of the time

Huntress vs CrowdStrike Falcon Complete MDR

Compared 12% of the time

Blackpoint Cyber MDR vs CrowdStrike Falcon Complete MDR

Compared 11% of the time

Sophos MDR vs CrowdStrike Falcon Complete MDR

Compared 9% of the time

Red Canary vs CrowdStrike Falcon Complete MDR

Compared 8% of the time

More CrowdStrike Falcon Complete MDR Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

September 2024

Download Binary Defense MDR product report

Buyer's Guide

Arctic Wolf Managed Detection and Response

September 2024

Arctic Wolf Managed Detection and Response report

Download Arctic Wolf Managed Detection and Response product report

Buyer's Guide

CrowdStrike Falcon Complete MDR

September 2024

Download CrowdStrike Falcon Complete MDR product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Arctic Wolf AWN CyberSOC

Falcon Complete

Learn More

Binary Defense

Arctic Wolf Networks

CrowdStrike

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.

CrowdStrike Falcon Complete MDR provides advanced endpoint protection through behavioral-based analysis, threat hunting, and zero-day attack prevention for devices, servers, clients, and mobile endpoints.

Organizations utilize CrowdStrike Falcon Complete MDR for comprehensive security management, including monitoring and detecting vulnerabilities, ransomware protection, and enhancing overall security postures. It replaces traditional antiviruses and seamlessly integrates with other security solutions to ensure proactive threat management.

What are the key features of CrowdStrike Falcon Complete MDR?

AI and Machine Learning Detection: Identifies sophisticated threats using advanced algorithms.
Comprehensive Threat Intelligence: Delivers in-depth threat data for informed decision-making.
Real-Time Updates: Ensures constant protection against emerging threats.
Scalable Deployment: Adapts to organizational growth and changes.
Responsive Threat Hunting: Proactively searches for potential threats in the environment.
Minimal CPU Usage: Operates efficiently without hampering performance.
User-Friendly Dashboards: Simplifies monitoring and management tasks.
Strong Integration: Works well with other security tools and platforms.
Proactive Monitoring: Continuously observes systems to preemptively address issues.
Extensive Forensic Capabilities: Offers deep insights into security incidents.
Lightweight Endpoint Agent: Ensures endpoints are protected without affecting performance.
Efficient Incident Response: Quickly addresses and mitigates security breaches.
Broad OS Support: Compatible with a wide range of operating systems.

What benefits or ROI should be considered?

Reduced Downtime: Minimizes disruptions through swift threat detection and response.
Enhanced Security Posture: Strengthens overall security through comprehensive protection measures.
Cost Savings: Lowers expenses by replacing multiple security tools with an integrated solution.
Scalability: Adapts to the growing and changing needs of the organization.
Proactive Threat Management: Identifies and mitigates threats before they cause significant damage.

In specific industries such as finance, healthcare, and education, CrowdStrike Falcon Complete MDR is implemented to ensure compliance with regulatory standards, protect sensitive data, and defend against sophisticated threats. These sectors benefit from CrowdStrike's robust endpoint protection mechanisms and detailed forensic capabilities, which help maintain security integrity and operational continuity.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Buyer's Guide

Arctic Wolf Managed Detection and Response vs. CrowdStrike Falcon Complete MDR

July 2024

Free Report: Arctic Wolf Managed Detection and Response vs. CrowdStrike Falcon Complete MDR

Find out what your peers are saying about Arctic Wolf Managed Detection and Response vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: July 2024.

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