Try our new research platform with insights from 80,000+ expert users

Blackpoint Cyber MDR vs CrowdStrike Falcon Complete MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackpoint Cyber MDR
Ranking in Managed Detection and Response (MDR)
14th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
79
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Managed Detection and Response (MDR) category, the mindshare of Blackpoint Cyber MDR is 5.0%, down from 5.5% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 15.8%, up from 15.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Matthew Weisler - PeerSpot reviewer
Effectively monitors activity coming into endpoints without snapping off
The solution is all encompassing and can incorporate email monitoring. The solution does local network discovery by monitoring activity coming into endpoints rather than snapping off like other products. For example, a prior client took her corporate laptop home and her son's Xbox was hacked. It was trying to compromise her workstation as well but the solution spotted it and prevented malicious activity.
Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is all encompassing and can incorporate email monitoring."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"I have found AI technology most valuable in the solution."
"CrowdStrike Falcon Complete provides complete details of any malicious activity, including the impact date and file source."
"It has good visibility, works well, and it is fast."
"I am not a CrowdStrike fanboy, but as an IT leader, they make my life easy. I like proactive monitoring and remediation, so I do not have to guess or run around. They are doing everything for me."
"It's a stable application. It is one of the most stable out of all the other market applications, especially if you're talking about within the EDR platform."
"Crowdstrike has better support than Carbon Black."
"CrowdStrike Falcon Complete has a very lightweight agent that provides signatureless detection protection from known and unknown malware or ransomware which is very useful."
"CrowsStrike Falcon Complete is a good solid endpoint protection solution; it has a good engine and is on par in terms of efficacy with SentinelOne, and with Microsoft Defender for endpoint protection."
 

Cons

"Some texts seem to report items as normal too quickly."
"The feature we keep asking for is a vulnerability scan."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"Like any other solution, a lower price would make CrowdStrike Falcon Complete more appealing."
"The biggest thing is to scan into your Office 365 environment, not from a cloud access security broker standpoint, but from the Secure Access Security Edge standpoint in protecting the Copilot ecosystem. Copilot has become more widely popular than I could have imagined. You need to back up and protect your Office 365 tools anyway, and Copilot is just a high sense of awareness."
"It should be integrated with AI and ML."
"The solution is geared more towards larger organizations, so it can be difficult for organizations with smaller budgets to utilize the solution."
"The downside that we see with CrowdStrike is that it is not part of a broader ecosystem. It is an endpoint product. They don't sell firewalls or a broader cybersecurity ecosystem. Some of the behavioral detections could be more robust. It does a good job of stopping common tools and techniques, but when it comes to using Windows utilities, such as PowerShell, etc, it doesn't stop them. These are some of the things where we have been able to get past it. An argument there can be that these are administrative tools, not malware, so maybe it is not its job to stop it, but we see some of the competitive products doing a very good job of detecting behaviors as opposed to malware."
"When you enable a particular feature, it takes a long time, from 15 to 30 minutes, to implement in enterprise environments. This can be improved."
"It has a lot of false positives, which can be an issue, but you can verify these false positives."
"We have a problem with the CrowdStrike Falcon Complete agent. It was closing the communication with the network or other computers."
 

Pricing and Cost Advice

"The pricing is reasonable."
"The pricing is in line with other products."
"There are different lengths of licenses available, such as three and five years. The price of CrowdStrike Falcon Complete is expensive."
"While CrowdStrike Falcon Complete is expensive, it offers great features and functionality."
"There is a license needed to use the solution. The price of the solution is fair."
"We have a yearly license, and it could be cheaper."
"There is a license for this solution and everything is included. However, The price of the could be lower."
"The licensing cost for CrowdStrike Falcon Complete is fair, and I would give it a five out of five. You have to pay per device/user."
"The licenses are sold per user."
"The pricing for CrowdStrike Falcon Complete is competitive. It's a cheaper solution when you compare it with others, and on a scale of one to five, I'm rating its pricing a four. You also don't need to pay extra for its features. CrowdStrike Falcon Complete is perfect."
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
831,265 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
8%
Healthcare Company
6%
Retailer
6%
Computer Software Company
16%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Blackpoint Cyber MDR?
The solution is all encompassing and can incorporate email monitoring.
What is your experience regarding pricing and costs for Blackpoint Cyber MDR?
The pricing is in line with other products. On average, it costs $8 to $10 per endpoint but there are volume discounts available.
What needs improvement with Blackpoint Cyber MDR?
The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful. Not too many of the venders try to play nice with each other.
What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
The tool's customer service team’s inability to respond to our company’s queries is an area where improvements are needed.
 

Also Known As

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
Falcon Complete
 

Overview

 

Sample Customers

CoreRecon, Peerless Tech Solutions, Lorien Health
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about Blackpoint Cyber MDR vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: December 2024.
831,265 professionals have used our research since 2012.