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Blackpoint Cyber MDR vs CrowdStrike Falcon Complete MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackpoint Cyber MDR
Ranking in Managed Detection and Response (MDR)
13th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
79
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Managed Detection and Response (MDR) category, the mindshare of Blackpoint Cyber MDR is 4.6%, down from 5.6% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 14.9%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Gary Herbstman - PeerSpot reviewer
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real. This feature ensures that I am notified only…
Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their SOC is phenomenal in not monitoring and responding and taking action."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"On a scale from one to ten, I would rate the overall solution as a ten."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"The solution is all encompassing and can incorporate email monitoring."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"The overwatch module is the most valuable feature of CrowdStrike Falcon."
"The initial setup was easy."
"The threat intelligence of CrowdStrike Falcon is the most valuable feature."
"Falcon Complete's best feature is detection. The interface is also user-friendly."
"It has good visibility, works well, and it is fast."
"The features of Firewall Management control, combined with controls in NextGen, are the most useful for our clients."
"The most valuable features of CrowdStrike Falcon Complete are the modern and intuitive capabilities, and because it is cloud-based it is much easier to adopt and roll out to the environment."
"The endpoint detection and response is very valuable."
 

Cons

"The interface could be more intuitive."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The feature we keep asking for is a vulnerability scan."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"Some texts seem to report items as normal too quickly."
"The solution should be lighter because it currently uses a lot of computing sources."
"The support from CrowdStrike Falcon Complete is very fast. The support could improve if it was in the French language."
"CrowdStrike Falcon Complete could improve the threat visibility and have remediated vulnerabilities that they find."
"We have a problem with the CrowdStrike Falcon Complete agent. It was closing the communication with the network or other computers."
"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."
"In a future release, it would be ideal if they could add reporting and action histories to their suite of features."
"The technical support is satisfactory, but there is room for improvement to enhance it."
"It has a lot of false positives, which can be an issue, but you can verify these false positives."
 

Pricing and Cost Advice

"The pricing is in line with other products."
"The pricing is reasonable."
"CrowdStrike Falcon Complete is very expensive in comparison to Bitdefender."
"The average price is approximately $500 per customer."
"The pricing for CrowdStrike Falcon Complete is competitive. It's a cheaper solution when you compare it with others, and on a scale of one to five, I'm rating its pricing a four. You also don't need to pay extra for its features. CrowdStrike Falcon Complete is perfect."
"Falcon Complete isn't too pricy."
"The licenses are sold per user."
"CrowdStrike Falcon Complete is one of the more expensive security protection solutions."
"There are different lengths of licenses available, such as three and five years. The price of CrowdStrike Falcon Complete is expensive."
"The licensing cost for this solution is $5000 per license, with each machine requiring its own license."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
8%
Construction Company
6%
Healthcare Company
6%
Computer Software Company
16%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Blackpoint Cyber MDR?
The solution is all encompassing and can incorporate email monitoring.
What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement.
What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. I have not had contact with it at this moment. Additionally, patch management in...
 

Also Known As

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
Falcon Complete
 

Overview

 

Sample Customers

CoreRecon, Peerless Tech Solutions, Lorien Health
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about Blackpoint Cyber MDR vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.