Blackpoint Cyber MDR vs Sophos MDR comparison

Blackpoint Cyber and Sophos are both solutions in the Managed Detection and Response (MDR) category. Blackpoint Cyber is ranked #12 with an average rating of 8.7, while Sophos is ranked #5 with an average rating of 8.6. Blackpoint Cyber holds a 5.3% mindshare in MDR, compared to Sophos’s 6.4% mindshare. Additionally, 100% of Blackpoint Cyber users are willing to recommend the solution, compared to 100% of Sophos users who would recommend it.

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Executive SummaryUpdated on Dec 3, 2024

Sophos MDR and Blackpoint Cyber MDR provide managed detection and response services. Sophos MDR is preferred for its comprehensive support and pricing, whereas Blackpoint Cyber MDR is noted for its extensive feature set, making it a valuable choice despite being more expensive.

Features: Sophos MDR delivers advanced threat detection, real-time response capabilities, and seamless integration with existing security infrastructures. Blackpoint Cyber MDR focuses on network monitoring, rapid remediation actions, and offers unique insights into lateral movement threats. The critical distinction is Sophos MDR's adaptability contrasted by Blackpoint Cyber MDR's proactive threat-hunting approach.

Ease of Deployment and Customer Service:Sophos MDR provides straightforward deployment and responsive customer service, ensuring a smooth user transition. Blackpoint Cyber MDR, although more complex due to its specialized tools, provides robust support for guided deployments. The main difference lies in Blackpoint's detailed deployment guidance versus Sophos's simplified approach.

Pricing and ROI: Sophos MDR offers competitive setup costs with clear ROI achieved through reduced threat impacts and operational efficiency gains. In contrast, Blackpoint Cyber MDR requires a higher initial investment, justified by its advanced capabilities, delivering potentially greater long-term ROI. The main distinction is between Sophos's cost-effectiveness and Blackpoint's premium, feature-rich proposition.

To learn more, read our detailed Blackpoint Cyber MDR vs. Sophos MDR Report (Updated: December 2024).

Buyer's Guide

Blackpoint Cyber MDR vs. Sophos MDR

December 2024

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Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of December 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of Blackpoint Cyber MDR is 5.3%, up from 5.3% compared to the previous year. The mindshare of Sophos MDR is 6.4%, down from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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Matthew Weisler

Sole Proprietor at Core-Infosec

Effectively monitors activity coming into endpoints without snapping off

The solution is all encompassing and can incorporate email monitoring. The solution does local network discovery by monitoring activity coming into endpoints rather than snapping off like other products. For example, a prior client took her corporate laptop home and her son's Xbox was hacked. It was trying to compromise her workstation as well but the solution spotted it and prevented malicious activity.

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ManelAlvarez

Director of Cybersecurity at Devoteam Management Consulting

Quarantines and removes threats from the network

The most important aspect is a EC2 deployment which is a remote deployment done for new customers using Sophos. Approximately ninety-five percent of EC2 deployment is automated, requiring only a review or customization for the customer's needs. Another key feature is the centralized control of updates, allowing for scheduling any interaction with the endpoint. Additionally, the new platform and system operations, along with IOCs, are updated daily. Sophos has a very good policy at good prices. Since I have a local contact with the salespeople, they provide me discounts. It's very stable and competitive. When the customers have budget, they can opt for CrowdStrike. However, when the customers have budget constraints on daily servers, and when the customers prefer to integrate mobile platforms with different technologies, they can use this one technology. Overall, I rate the solution an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"The case interface is Binary Defense MDR's most valuable feature."

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."

"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."

"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

More Binary Defense MDR pros

"The solution is all encompassing and can incorporate email monitoring."

"The solution also watches over Microsoft 365 and keeps a copy of logs."

"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."

"There is a feature called XDR Central. With this, Sophos can connect to third-party security solutions."

"The product as a whole is truly outstanding and it excels in detecting and responding to various types of cyberattacks."

"Sophos MDR has improved the threat detection process by identifying and addressing the issues before they become severe."

"The solution is stable."

"The most valuable feature is threat hunting."

"It is a scalable solution."

"The product's most valuable feature is its ability to view environmental activities."

"The product’s most valuable feature is ease of use."

More Sophos MDR pros

Cons

"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"I would like to see more frequent check-ins with our security status."

"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."

"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."

"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."

"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."

More Binary Defense MDR cons

"The feature we keep asking for is a vulnerability scan."

"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."

"Some texts seem to report items as normal too quickly."

"Sophos MDR could offer more integration packs and more vendor flexibility."

"Sophos MDR lacks integration with MDM solutions."

"Its technical support could be better."

"One of the limitations that we have found is with communications and the languages in different countries."

"Maybe the reporting needs improvement."

"The integration with third-party solutions as an area for slight improvement"

"Sophos MDR's support and basic training of their devices could be improved."

"Once in a great while, an update fails."

More Sophos MDR cons

Pricing and Cost Advice

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"It has been good. We have saved money, and we have a better product."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

More Binary Defense MDR pricing and cost advice

"The pricing is reasonable."

"The pricing is in line with other products."

"The cost of the solution is based on how many users use it."

"The product is reasonably priced considering the cybersecurity features."

"MDR is a complete enterprise solution, and compared to other OEMs, it is one of the cheapest."

"Sophos MDR is less expensive than other products like Fortinet or Palo Alto."

"Sophos MDR could be more affordable."

"The solution is expensive."

"The price falls somewhere in the middle range."

"Sophos MDR is a cheap solution."

More Sophos MDR pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

19%

Manufacturing Company

Retailer

Healthcare Company

Computer Software Company

21%

Manufacturing Company

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise f...

See all answers

What needs improvement with Binary Defense MDR?

We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half o...

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What do you like most about Blackpoint Cyber MDR?

The solution is all encompassing and can incorporate email monitoring.

See all answers

What is your experience regarding pricing and costs for Blackpoint Cyber MDR?

The pricing is in line with other products. On average, it costs $8 to $10 per endpoint but there are volume discount...

See all answers

What needs improvement with Blackpoint Cyber MDR?

The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful. Not too...

See all answers

What do you like most about Sophos MDR?

The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take comple...

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What needs improvement with Sophos MDR?

There could be improvement in features like more detailed reporting for the end customer. For example, reports should...

See all answers

What advice do you have for others considering Sophos MDR?

I would absolutely recommend Sophos MDR to other organizations. It is rated ten out of ten overall, with a deduction ...

See all answers

Comparisons

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Compared 25% of the time

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Arctic Wolf Managed Detection and Response vs Binary Defense MDR

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Cortex XDR by Palo Alto Networks vs Binary Defense MDR

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CrowdStrike Falcon Complete MDR vs Blackpoint Cyber MDR

Compared 30% of the time

Huntress Managed EDR vs Blackpoint Cyber MDR

Compared 29% of the time

SentinelOne Vigilance vs Blackpoint Cyber MDR

Compared 17% of the time

Microsoft Defender Experts for Hunting vs Blackpoint Cyber MDR

Compared 4% of the time

Adlumin Cybersecurity vs Blackpoint Cyber MDR

Compared 3% of the time

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CrowdStrike Falcon Complete MDR vs Sophos MDR

Compared 23% of the time

Arctic Wolf Managed Detection and Response vs Sophos MDR

Compared 9% of the time

SentinelOne Vigilance vs Sophos MDR

Compared 9% of the time

Bitdefender MDR vs Sophos MDR

Compared 8% of the time

Rapid7 MDR vs Sophos MDR

Compared 5% of the time

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Product Reports

Buyer's Guide

Binary Defense MDR

December 2024

Download Binary Defense MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

December 2024

Download Blackpoint Cyber MDR product report

Buyer's Guide

Sophos MDR

November 2024

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Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response

Sophos Managed Threat Response

Learn More

Binary Defense

Blackpoint Cyber

Sophos

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

As cyber attackers become more advanced, an increasing amount of organizations are looking to their Managed Service Providers to provide state-of-the-art network security; however, many MSPs lack the personnel or expertise to offer such a service.

THE SOLUTION:
Partnering with a dedicated, around-the-clock team focused on catching breaches and rapidly responding to contain them. Our Managed Detection and Response (MDR) team is made up of former US Intelligence cyber experts with real-world experience and their only mission is to monitor your and your clients' networks and detain threats before it's too late.

Not only do we have the best minds in the industry; we also have the best tools. Our MDR team will leverage our patented security operations and incident response platform SNAP-Defense - combining network visualization, insider threat monitoring, anti-malware, traffic analysis, and endpoint security in one rapidly deployed service.

Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

CoreRecon, Peerless Tech Solutions, Lorien Health

Information Not Available

Buyer's Guide

Blackpoint Cyber MDR vs. Sophos MDR

December 2024

Free Report: Blackpoint Cyber MDR vs. Sophos MDR

Find out what your peers are saying about Blackpoint Cyber MDR vs. Sophos MDR and other solutions. Updated: December 2024.

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