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Sophos MDR pros and cons

Vendor: Sophos
4.3 out of 5
Badge Leader
151 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Sophos MDR is valued for its rapid response capabilities and ease of use, addressing threats effectively as they happen.
It offers extensive integration and endpoint protection, providing centralized management capabilities and monitoring.
Sophos MDR includes features like threat hunting, real-time network threat detection, and IP spoofing prevention, complemented by 24/7 support.
It enhances cybersecurity through automated threat hunting and integration capabilities, offering thorough threat detection and response.
Sophos MDR provides robust data protection and performance metrics, ensuring clear communication of its capabilities.

CONS

Sophos MDR is expensive compared to other products like Kaspersky and McAfee Antivirus.
Communication and language support in different countries require improvement.
Technical support is slow, sometimes taking a week for simple issues.
Reports should be more comprehensive and organized.
Integration with third-party solutions is difficult and could be improved.
 

Sophos MDR Pros review quotes

reviewer2521464 - PeerSpot reviewer
Aug 12, 2024
The initial setup is quick and simple. A couple of clicks, and you're up and running.
reviewer2354580 - PeerSpot reviewer
Mar 6, 2024
The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.
Victor Bayedo - PeerSpot reviewer
Jul 24, 2023
There is a feature called XDR Central. With this, Sophos can connect to third-party security solutions.
Learn what your peers think about Sophos MDR. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
SherifFouad - PeerSpot reviewer
Sep 27, 2023
The product as a whole is truly outstanding and it excels in detecting and responding to various types of cyberattacks.
Kalyan  Chowdhury - PeerSpot reviewer
Dec 1, 2023
There are lots of benefits because it includes real-time network threat detection (RNT), IP spoofing prevention, and a 24/7 support system. There is also protection against ransomware attacks.
reviewer1667337 - PeerSpot reviewer
Sep 15, 2021
Sophos MTR will stop the threat as it is happening. Intercept X, which is a part of it, has the ability to roll back, so the attack is undone. And then the advanced edition of MTR lets me handle the threat by talking on the phone. I don't have to deal with it. I don't have to just go through emails back and forth. We don't have to pay extra for Rapid Response services. If something is happening, they're right on top of it.
Renato Jager - PeerSpot reviewer
Jun 26, 2024
It provides reliable protection and clear data on its performance metrics, enabling straightforward communication of its capabilities.
Omair Yousuf - PeerSpot reviewer
May 22, 2024
The authentication it offers minimizes the risk of access.
ManelAlvarez - PeerSpot reviewer
Jun 6, 2024
The important mechanism is the dilation of the desktop. It quarantines and removes threats from the network. Sometimes, security devices similar to firewalls are used. It also creates dynamic rules to protect against attacks. The security cross-synchronization is very important.
KA
Jul 20, 2023
The most valuable feature is the ability to integrate multiple functions into a single dashboard regardless of the vendors being integrated.
 

Sophos MDR Cons review quotes

reviewer2521464 - PeerSpot reviewer
Aug 12, 2024
Sophos MDR could offer more integration packs and more vendor flexibility.
reviewer2354580 - PeerSpot reviewer
Mar 6, 2024
The integration with third-party solutions as an area for slight improvement
Victor Bayedo - PeerSpot reviewer
Jul 24, 2023
Threat intelligence is an area for improvement for MDR.
Learn what your peers think about Sophos MDR. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
SherifFouad - PeerSpot reviewer
Sep 27, 2023
The reports should be more comprehensive and easier to organize.
Kalyan  Chowdhury - PeerSpot reviewer
Dec 1, 2023
It is a bit expensive. It could be cheaper. There are many competitive products in the market, like Kaspersky, McAfee Antivirus, and more.
reviewer1667337 - PeerSpot reviewer
Sep 15, 2021
Once in a great while, an update fails.
Renato Jager - PeerSpot reviewer
Jun 26, 2024
The service could enhance its scope, particularly in managing firewalls.
ManelAlvarez - PeerSpot reviewer
Jun 6, 2024
Sophos is not integrating the same console and umbrella with its product.
KA
Jul 20, 2023
Sophos MDR lacks integration with MDM solutions.
Shijo Cherian - PeerSpot reviewer
Jul 17, 2023
Endpoint protection is very slow.