Rapid7 MDR vs Sophos MDR comparison

Rapid7 and Sophos are both solutions in the Managed Detection and Response (MDR) category. Rapid7 is ranked #17 with an average rating of 8.5, while Sophos is ranked #5 with an average rating of 8.5. Rapid7 holds a 2.6% mindshare in MDR, compared to Sophos’s 6.3% mindshare. Additionally, 100% of Rapid7 users are willing to recommend the solution, compared to 100% of Sophos users who would recommend it.

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Rapid7 MDR and Sophos MDR based on real PeerSpot user reviews.

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Rapid7 MDR vs. Sophos MDR Report (Updated: October 2024).

Buyer's Guide

Rapid7 MDR vs. Sophos MDR

October 2024

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Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of November 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of Rapid7 MDR is 2.6%, down from 2.9% compared to the previous year. The mindshare of Sophos MDR is 6.3%, up from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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Oluwaseun Sonaike

Head, Networks and Security at First City Monument Bank Limited

Offers good integrations , very scalable and flexible and we can send as many logs as we want

We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too. We saw specific cost reductions. We used to pay extra for external user insight and availability management in our old setup. Now, that's all included in Rapid7, which saves us money and simplifies management.

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ManelAlvarez

Director of Cybersecurity at Devoteam Management Consulting

Quarantines and removes threats from the network

The most important aspect is a EC2 deployment which is a remote deployment done for new customers using Sophos. Approximately ninety-five percent of EC2 deployment is automated, requiring only a review or customization for the customer's needs. Another key feature is the centralized control of updates, allowing for scheduling any interaction with the endpoint. Additionally, the new platform and system operations, along with IOCs, are updated daily. Sophos has a very good policy at good prices. Since I have a local contact with the salespeople, they provide me discounts. It's very stable and competitive. When the customers have budget, they can opt for CrowdStrike. However, when the customers have budget constraints on daily servers, and when the customers prefer to integrate mobile platforms with different technologies, they can use this one technology. Overall, I rate the solution an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."

"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."

"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."

"In the six months we have been with Binary Defense on this, they run with the ball. They take care of our problems. When we get a ticket, they do not just give us a report."

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."

"Binary Defense has a human service department that provides live monitoring for our systems."

More Binary Defense MDR pros

"The product allows us to customize our alerts."

"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."

"The solution uses its own SIM solution, InsightIDRC, and offers an unlimited incident response as part of the package."

"The solution is stable."

"The product’s most valuable features are integration and endpoint protection."

"The automated threat hunting feature and integration capabilities are valuable."

"The product gives us good visibility into what is happening inside the company."

"It is a scalable solution."

"Sophos MTR will stop the threat as it is happening. Intercept X, which is a part of it, has the ability to roll back, so the attack is undone. And then the advanced edition of MTR lets me handle the threat by talking on the phone. I don't have to deal with it. I don't have to just go through emails back and forth. We don't have to pay extra for Rapid Response services. If something is happening, they're right on top of it."

"The tool's ability to work with security threats is competitive. The best part is monitoring and the way we receive automated emails and updates. When an issue arises, a ticket automatically gets raised, clearly outlining the necessary actions to be taken from our end."

"The product's most valuable feature is its ability to view environmental activities."

More Sophos MDR pros

Cons

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

"We found a couple of bugs in the user interface."

"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."

"I would like to get more reports from Binary Defense about what they're blocking."

"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

More Binary Defense MDR cons

"There are potential improvements in reports and dashboards."

"Currently, I can't think of any improvements, although there's always room for improvement in any solution."

"The product should provide full transparency in security operations."

"The solution's integration should be made easier because it is difficult."

"The reports should be more comprehensive and easier to organize."

"Sophos MDR’s pricing is the biggest factor that needs improvement per customers and technical professionals."

"Sophos MDR lacks integration with MDM solutions."

"Maybe the reporting needs improvement."

"Sophos MDR's support and basic training of their devices could be improved."

"The technical team for Sophos MDR is not so good since they take a long time, like a week, to provide a solution to a simple case or problem we face in our company."

"The product's stability needs improvement."

More Sophos MDR cons

Pricing and Cost Advice

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"It has been good. We have saved money, and we have a better product."

More Binary Defense MDR pricing and cost advice

"The product is not overly priced."

"Sophos MDR is not a cheap product. Compared with other solutions in the market, Sophos MDR is available at a good price, especially considering its performance."

"Compared to other tools, Sophos has a pretty good price."

"I rate Sophos MDR’s pricing a seven or eight out of ten."

"MDR is a complete enterprise solution, and compared to other OEMs, it is one of the cheapest."

"The solution has subscription-based pricing plans."

"The solution is expensive."

"The tool is too expensive for small companies."

"The price falls somewhere in the middle range."

More Sophos MDR pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.

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816,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

17%

Educational Organization

15%

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

21%

Manufacturing Company

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

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What is your experience regarding pricing and costs for Binary Defense MDR?

The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...

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What needs improvement with Binary Defense MDR?

Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...

See all answers

What do you like most about Rapid7 MDR?

We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the s...

See all answers

What is your experience regarding pricing and costs for Rapid7 MDR?

We have a very nice pricing. It is flexible.

See all answers

What needs improvement with Rapid7 MDR?

There are potential improvements in reports and dashboards.

See all answers

What do you like most about Sophos MDR?

The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take comple...

See all answers

What needs improvement with Sophos MDR?

Maybe the reporting needs improvement.

See all answers

What advice do you have for others considering Sophos MDR?

I would recommend Sophas MDR to others as long as they have another software solution like a firewall to combine with...

See all answers

Comparisons

CrowdStrike Falcon vs Binary Defense MDR

Compared 25% of the time

Darktrace vs Binary Defense MDR

Compared 22% of the time

SentinelOne Singularity Complete vs Binary Defense MDR

Compared 22% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 16% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 15% of the time

More Binary Defense MDR Competitors

CrowdStrike Falcon Complete MDR vs Rapid7 MDR

Compared 29% of the time

Secureworks Taegis Managed XDR / MDR vs Rapid7 MDR

Compared 12% of the time

Red Canary vs Rapid7 MDR

Compared 10% of the time

ReliaQuest GreyMatter vs Rapid7 MDR

Compared 9% of the time

Arctic Wolf Managed Detection and Response vs Rapid7 MDR

Compared 8% of the time

More Rapid7 MDR Competitors

CrowdStrike Falcon Complete MDR vs Sophos MDR

Compared 24% of the time

Arctic Wolf Managed Detection and Response vs Sophos MDR

Compared 9% of the time

Bitdefender MDR vs Sophos MDR

Compared 8% of the time

SentinelOne Vigilance vs Sophos MDR

Compared 8% of the time

Adlumin Cybersecurity vs Sophos MDR

Compared 4% of the time

More Sophos MDR Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

November 2024

Download Binary Defense MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

November 2024

Download Rapid7 MDR product report

Buyer's Guide

Sophos MDR

October 2024

Download Sophos MDR product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Rapid7 Managed Detection and Response

Sophos Managed Threat Response

Learn More

Binary Defense

Rapid7

Sophos

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

Standing up an effective detection and response program isn’t as simple as buying and implementing the latest security products. It requires a dedicated SOC, staffed with highly skilled and specialized security experts, and 24/7 vigilance using the best technology to ensure stealthy attackers have nowhere to hide. Creating such a program can be expensive, difficult to maintain, and provides limited assurance that you’ve advanced your overall security. Rapid7 MDR is built from the ground up to help security teams of all sizes and security experiences strengthen their security posture, find attackers, and stay ahead of emerging threats. Our MDR service uses a combination of security expertise and technology to detect dynamic threats quickly across your entire ecosystem, providing the hands-on, 24/7/365 monitoring, proactive threat hunting*, effective response support, and tailored security guidance needed to stop nefarious activity and help you accelerate your security maturity.

Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Landmark Health, NISC, Resimac, Starr Companies

Information Not Available

Buyer's Guide

Rapid7 MDR vs. Sophos MDR

October 2024

Free Report: Rapid7 MDR vs. Sophos MDR

Find out what your peers are saying about Rapid7 MDR vs. Sophos MDR and other solutions. Updated: October 2024.

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