SentinelOne Vigilance vs Sophos MDR comparison

SentinelOne and Sophos are both solutions in the Managed Detection and Response (MDR) category. SentinelOne is ranked #7 with an average rating of 9.0, while Sophos is ranked #5 with an average rating of 8.9. SentinelOne holds a 4.6% mindshare in MDR, compared to Sophos’s 5.0% mindshare. Additionally, 94% of SentinelOne users are willing to recommend the solution, compared to 100% of Sophos users who would recommend it.

SentinelOne Vigilance

Read 21 SentinelOne Vigilance reviews

3,095 Views
3,095 Comparison Views

94% willing to recommend

Sophos MDR

Read 33 Sophos MDR reviews

3,326 Views
3,326 Comparison Views

100% willing to recommend

SentinelOne Vigilance

Sophos MDR

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Sophos MDR and SentinelOne Vigilance compete in the cybersecurity solutions category. Based on features, Sophos has the upper hand with its integration capabilities and centralized management console, while SentinelOne stands out for advanced detection and low system resource usage.

Features: Sophos MDR offers vital integration capabilities across multiple security products, providing a centralized management console with threat containment and rollback features. Its strength lies in its continuous monitoring and protection against malware. SentinelOne Vigilance is known for advanced user behavior analytics, an efficient ransomware rollback on Windows, and low system resource footprint. It integrates well with third-party EDR tools, offering a streamlined detection process.

Room for Improvement: Sophos MDR requires enhancements in multitenancy support, integration with MDM solutions, and report generation features. More affordable pricing models and advanced AI capabilities are also desired by users. SentinelOne needs to improve resource usage efficiency during deployment and better integration with SaaS platforms. Enhancements in Linux and Mac rollback features and predictive analytics are areas where users seek upgrades.

Ease of Deployment and Customer Service: Both solutions support cloud and on-premises deployments. Sophos MDR provides comprehensive options and offers responsive support praised for its issue resolution and multi-language capabilities. SentinelOne Vigilance has versatile deployment options, but users report challenges with resource use during setup. However, it is noted for commendable customer service.

Pricing and ROI: Sophos MDR is considered mid-range priced, with flexible subscription plans and a notable ROI from reduced incident response times. Some users find its cost on the higher side. SentinelOne Vigilance offers reasonable pricing compared to next-gen solutions, with a per-device model beneficial for smaller setups, providing substantial ROI through robust features. Both platforms could improve pricing accessibility for diverse market segments.

To learn more, read our detailed SentinelOne Vigilance vs. Sophos MDR Report (Updated: November 2025).

Buyer's Guide

SentinelOne Vigilance vs. Sophos MDR

November 2025

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Helped 879,310 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.8

SentinelOne Vigilance enhances security against ransomware, offering adaptability and notable ROI, with users praising its effectiveness and reliability.

Sentiment score

6.7

Sophos MDR lowers staffing and insurance costs while enhancing security, offering efficient threat response without needing dedicated teams.

For the overall return on investment, both time and money, I would say it is a full 20.

Dennis Becker

Managing Director at MaDaTec GmbH

For more quotes and insights, download the SentinelOne Vigilance report

It allows them to have access to a SOC-like service without the associated costs.

Akhil Rajan

Business Development Manager at StarOne IT Solutions

On average, these claims are 97.5% lower compared to those relying solely on endpoint protection.

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

For more quotes and insights, download the Sophos MDR report

Customer Service

Sentiment score

7.1

SentinelOne Vigilance support is responsive and effective, with high customer satisfaction and 24/7 assistance, despite complex issue improvements.

Sentiment score

7.2

Sophos MDR's customer service is praised for its efficiency but criticized for occasional slow response times and communication issues.

I would rate the actual technical support from SentinelOne Vigilance a nine.

Dennis Becker

Managing Director at MaDaTec GmbH

For more quotes and insights, download the SentinelOne Vigilance report

Sophos offers different support levels depending on the severity of the issues, which ensures timely assistance.

Akhil Rajan

Business Development Manager at StarOne IT Solutions

I would rate the technical support by Sophos at nine point five out of ten.

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

For more quotes and insights, download the Sophos MDR report

Scalability Issues

Sentiment score

8.4

SentinelOne Vigilance is highly scalable, adaptable for all business sizes, supporting global enterprises with effective resource distribution and licensing.

Sentiment score

7.9

Sophos MDR is favored for its scalability, easy integration, and adaptability, despite potential cost challenges for large expansions.

No quotes available

For more quotes and insights, download the SentinelOne Vigilance report

Users have noted that the solution can easily scale to accommodate an increasing number of protected devices without the need for redeployment.

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

Sophos MDR seems to have no limitations on scalability.

Akhil Rajan

Business Development Manager at StarOne IT Solutions

For more quotes and insights, download the Sophos MDR report

Stability Issues

Sentiment score

8.4

SentinelOne Vigilance is highly stable and reliable, with minor issues, praised for smooth automated features and dependable operation.

Sentiment score

7.9

Sophos MDR is highly rated for stability, offering reliable performance, minimal disruptions, and effective real-time threat management.

I find it absolutely stable.

Dennis Becker

Managing Director at MaDaTec GmbH

For more quotes and insights, download the SentinelOne Vigilance report

Overall, the stability of Sophos MDR is a strong point, contributing to its effectiveness in managing real-time threats and maintaining a secure environment.

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

I would rate the stability as very reliable.

Akhil Rajan

Business Development Manager at StarOne IT Solutions

For more quotes and insights, download the Sophos MDR report

Room For Improvement

SentinelOne Vigilance needs better integration, mobile support, pricing, AI features, forensics, documentation, and performance improvements with reduced false positives.

Sophos MDR requires integration and performance enhancements, better communication, comprehensive reporting, competitive pricing, and improved threat protection.

Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once.

Dennis Becker

Managing Director at MaDaTec GmbH

For more quotes and insights, download the SentinelOne Vigilance report

Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service.

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

For more quotes and insights, download the Sophos MDR report

Setup Cost

SentinelOne Vigilance is seen as valuable for its protection and deployment ease, though add-ons may increase costs.

Sophos MDR's subscription pricing varies by user count, offering 24/7 support and mixed affordability opinions based on features.

The pricing, licensing, and setup costs in general are quite affordable.

Dennis Becker

Managing Director at MaDaTec GmbH

For more quotes and insights, download the SentinelOne Vigilance report

The solution is cost-efficient, especially for small customers who cannot justify the expense of setting up an internal SOC.

Akhil Rajan

Business Development Manager at StarOne IT Solutions

The pricing of Sophos MDR is reasonable and competitive, scoring about nine out of ten.

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

For more quotes and insights, download the Sophos MDR report

Valuable Features

SentinelOne Vigilance offers advanced protection with scalability, real-time monitoring, low resource usage, and comprehensive threat insights through Storyline technology.

Sophos MDR offers comprehensive threat hunting, 24/7 support, and seamless integration, providing scalable protection against diverse cyber threats.

I am actually able to synthesize machine learning with human experience to manage complex threats in IRs.

Dennis Becker

Managing Director at MaDaTec GmbH

For more quotes and insights, download the SentinelOne Vigilance report

The important features of Sophos MDR include detection and response capabilities.

Ahmed_Fahmy

Operations Technical Lead at IT Supporters

The most valuable feature of Sophos MDR is that it offers a monitoring service directly from the OEM, which is beneficial for SMB customers who cannot afford a SOC.

Akhil Rajan

Business Development Manager at StarOne IT Solutions

For more quotes and insights, download the Sophos MDR report

Categories and Ranking

SentinelOne Vigilance

Ranking in Managed Detection and Response (MDR)

7th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Sophos MDR

Ranking in Managed Detection and Response (MDR)

5th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2025, in the Managed Detection and Response (MDR) category, the mindshare of SentinelOne Vigilance is 4.6%, down from 7.2% compared to the previous year. The mindshare of Sophos MDR is 5.0%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR) Market Share Distribution
Product	Market Share (%)
Sophos MDR	5.0%
SentinelOne Vigilance	4.6%
Other	90.4%

Managed Detection and Response (MDR)

Featured Reviews

Dennis Becker

Managing Director at MaDaTec GmbH

Provides innovative security features and accurate real-time threat management

From my reseller and partner perspective, the best features in the products are easy deployment, really small size installation, and an update process. It is a Gartner leader, so there is a lot of innovation in it. Regarding real-time monitoring features, it is absolutely accurate and automatically handled in most cases if configured correctly. I am actually able to synthesize machine learning with human experience to manage complex threats in IRs. This is included as part of the back-office strategy that they run through an AI process. I assess the importance of having 24/7 security coverage provided by SentinelOne Vigilance to be highly needed. As a customer, I have seen benefits from using it, and I can assure that it is 100% protected against many threats, and it is always in the actual state. I have observed improvements in Incident Response speeds since integrating SentinelOne Vigilance, as there are far more incidents automatically detected and cleared than before.

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Ahmed_Fahmy

Operations Technical Lead at IT Supporters

Comprehensive management and support continuously enhance threat detection and response

Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

10%

Healthcare Company

Comms Service Provider

Computer Software Company

16%

Manufacturing Company

11%

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	1
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	4
Large Enterprise	7

Questions from the Community

What do you like most about SentinelOne Vigilance?

The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity...

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What is your experience regarding pricing and costs for SentinelOne Vigilance?

The pricing, licensing, and setup costs in general are quite affordable.

See all answers

What needs improvement with SentinelOne Vigilance?

Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once. The solution is fully scalable, although the only poi...

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What do you like most about Sophos MDR?

The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.

See all answers

What needs improvement with Sophos MDR?

See all answers

What advice do you have for others considering Sophos MDR?

I would recommend Sophos MDR because it is one of the leaders in Managed Detection and Response services and it is suitable for small, medium, and enterprise companies. I rate Sophos MDR between ni...

See all answers

Comparisons

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Secureworks Taegis Managed XDR / MDR vs SentinelOne Vigilance

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Compared 12% of the time

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Compared 8% of the time

Intercept X Endpoint vs Sophos MDR

Compared 7% of the time

Secureworks Taegis Managed XDR / MDR vs Sophos MDR

Compared 7% of the time

Bitdefender MDR vs Sophos MDR

Compared 6% of the time

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Product Reports

Buyer's Guide

SentinelOne Vigilance

December 2025

Download SentinelOne Vigilance product report

Buyer's Guide

Sophos MDR

December 2025

Download Sophos MDR product report

Also Known As

No data available

Sophos Managed Threat Response

Overview

SentinelOne Vigilance offers advanced protection against ransomware and malware through behavior analytics and machine learning, ensuring security with minimal resource usage and potent threat mitigation capabilities.

SentinelOne Vigilance stands out with its active EDR and rollback features, providing robust defense and swift threat response. Its intuitive portal and comprehensive reports enhance user experience. Despite its strengths, some challenges in server compatibility and resource consumption need addressing, while users appreciate its AI-powered incident response and Storyline technology. Improvements in memory forensics, SaaS integrations, and UI control are desired, alongside advanced features like predictive analytics and email monitoring.

What are the key features?

Advanced Behavior Analytics: Utilizes machine learning to detect threats.
Active EDR: Offers superior endpoint detection and response capabilities.
Rollback: Provides feature to revert systems to pre-threat status.
Storyline Technology: Enhances monitoring and response efficiency.
Intuitive Portal: Simplifies navigation and reporting tasks.

What benefits or ROI should users look for?

Reliable Protection: Ensures safety against sophisticated threats.
Scalability: Offers effective expansion options for larger environments.
Resource Efficiency: Maintains low impact on system resources.
Comprehensive Reports: Delivers detailed insights into threat detection.
Rapid Incident Response: Enhances response speeds via AI integration.

In corporate environments, SentinelOne Vigilance is deployed for enhanced security and endpoint management. Organizations replace traditional antivirus solutions to safeguard infrastructure across private cloud, on-premises, and SaaS deployments. It provides offensive and defensive capabilities, facilitating swift incident response and infrastructure protection through advanced detection features and managed SOC and MDR services.

SentinelOne

Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

Sophos

Sample Customers

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Information Not Available

Buyer's Guide

SentinelOne Vigilance vs. Sophos MDR

November 2025

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