We performed a comparison between Sophos MDR and Trend Micro Managed XDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Binary Defense has a human service department that provides live monitoring for our systems."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The case interface is Binary Defense MDR's most valuable feature."
"I like Sophos MDR's inbuilt feature for DLP (Data Loss Prevention)."
"There are lots of benefits because it includes real-time network threat detection (RNT), IP spoofing prevention, and a 24/7 support system. There is also protection against ransomware attacks."
"The product’s most valuable feature is rapid response."
"Sophos MTR will stop the threat as it is happening. Intercept X, which is a part of it, has the ability to roll back, so the attack is undone. And then the advanced edition of MTR lets me handle the threat by talking on the phone. I don't have to deal with it. I don't have to just go through emails back and forth. We don't have to pay extra for Rapid Response services. If something is happening, they're right on top of it."
"The product's most valuable feature is its ability to view environmental activities."
"The most valuable feature is threat hunting."
"It is stable and scalable. It has good technical support."
"The most valuable feature of the Sophos Managed Threat Response is the central management capabilities and monitoring."
"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."
"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."
"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."
"I appreciate the detection and response methodology used against virus and ransomware attacks."
"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."
"We found a couple of bugs in the user interface."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"I would like to get more reports from Binary Defense about what they're blocking."
"The current reporting system could benefit from improvement."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"Multitenancy features of Sophos Managed Threat Response should be improved. You cannot use the solution for multiple clients."
"One of the limitations that we have found is with communications and the languages in different countries."
"The product's stability needs improvement."
"It could be more secure."
"Sophos MDR’s pricing is the biggest factor that needs improvement per customers and technical professionals."
"The only challenge we face with the tool is the pricing. Clients often compare it with other products in the market and try to negotiate prices. This concern has caused some challenges in closing deals. Otherwise, as a product, we have no worries."
"Once in a great while, an update fails."
"The reports should be more comprehensive and easier to organize."
"The main drawback is the lack of local language support in Oman."
"There is a need for greater integration of non-Microsoft devices."
"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."
"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."
"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."
Sophos MDR is ranked 5th in Managed Detection and Response (MDR) with 22 reviews while Trend Micro Managed XDR is ranked 14th in Managed Detection and Response (MDR) with 5 reviews. Sophos MDR is rated 8.6, while Trend Micro Managed XDR is rated 8.8. The top reviewer of Sophos MDR writes "Proactive protection, scalability, and cloud-based efficiency". On the other hand, the top reviewer of Trend Micro Managed XDR writes "Good for endpoint detection and response, network detection, email security, and mobile threat detection". Sophos MDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Arctic Wolf Managed Detection and Response, Bitdefender MDR and Microsoft Defender Experts for Hunting, whereas Trend Micro Managed XDR is most compared with Secureworks Taegis ManagedXDR, Arctic Wolf Managed Detection and Response, Huntress, CrowdStrike Falcon Complete and WithSecure Countercept Managed Detection and Response. See our Sophos MDR vs. Trend Micro Managed XDR report.
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