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CrowdStrike Falcon Complete MDR vs Trend Micro Managed XDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
79
Ranking in other categories
No ranking in other categories
Trend Micro Managed XDR
Ranking in Managed Detection and Response (MDR)
16th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 15.8%, up from 15.6% compared to the previous year. The mindshare of Trend Micro Managed XDR is 1.4%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
Akshay Srivastava - PeerSpot reviewer
Good for endpoint detection and response, network detection, email security, and mobile threat detection
From a purely technological standpoint, Trend Micro is doing very well. They're recognized as a market leader according to Gartner ratings, and here in Oman, they hold a dominant market share of 80-85%. However, there's feedback about two areas for improvement: support mechanisms and pricing. For a market leader with high Gartner ratings, their pricing seems very expensive compared to similar products from Symantec and Trusted Security Solutions. This can push some customers towards those options. As a result, Trend Micro XDR is primarily adopted by large companies with significant budgets and a deep understanding of the technology. They can implement Trend Micro across their entire infrastructure, from endpoints to servers to mainframes, achieving comprehensive security. This makes Trend Micro XDR, especially attractive to oil and gas vertical industries like BFSI (banking, financial services), where financial security is paramount. However, for SMEs (small and medium-sized enterprises) or newer companies with budget constraints, the product can be quite costly. That's my overall feedback.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Two of the most valuable features of CrowdStrike Falcon Complete are the remote terminal and unlimited IoCs."
"The solution is user-friendly."
"It is a cloud-based solution. You can easily scale it."
"Falcon Complete's best feature is detection. The interface is also user-friendly."
"What I found most valuable in CrowdStrike Falcon Complete is that it has a lot of monitoring dashboards and use cases, and I saw that it's a very good product, but my company has only tested it, so it's not been used for real use cases. My company hasn't tested the complete license for CrowdStrike Falcon Complete, so the team hasn't checked the open fiber rooms for zero-day attacks, IOAs and IOCs, or any indicators of fraudulent activities. I was also amazed at the solution and its licensing. My company did a competitive analysis of many EDR solutions, but it went with CrowdStrike Falcon Complete. It's one of the top-rated solutions on CyberRatings as well."
"The features I have found valuable are artificial intelligence, which protects us against malicious forces of any kind, and device control through the remote execution tool."
"What's most valuable about CrowdStrike Falcon Complete as an endpoint security solution is that it provides different features against malware outbreaks. The solution is also cloud-based so it offers flexibility in terms of managing it. It's also easy to deploy the agent and you can deploy it through CrowdStrike, your CloudStrike console, or you can take that agent out and you can use different solutions to deploy it through your group policy, your SSCM, or any asset management tool."
"The threat response from this solution is very comprehensive. It not only allows us to detect the threat, but also to isolate it and check the recovery capability of the compromised system."
"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."
"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."
"I appreciate the detection and response methodology used against virus and ransomware attacks."
"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."
"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."
 

Cons

"The improvements needed for CrowdStrike Falcon Complete are in the way the agent updates. The overall management of endpoints needs to be better."
"The simplicity of CrowdStrike Falcon Complete's content control and firewall management should be improved."
"When you enable a particular feature, it takes a long time, from 15 to 30 minutes, to implement in enterprise environments. This can be improved."
"Falcon Complete's user interface isn't very user-friendly, especially for writing rules."
"We're a small organization. I'm not sure how it would fare if you were larger and had more and more users and added complexity."
"They need to continuously integrate with other security tools such as CyberArk or Mimecast, to cover the entire IT infrastructure."
"As of recent, their MITRE scores were not as good as in years past."
"Instead of a single dashboard with an overload of information, I favor a more user-friendly approach with an interactive dashboard."
"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."
"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."
"There is a need for greater integration of non-Microsoft devices."
"The main drawback is the lack of local language support in Oman."
"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."
 

Pricing and Cost Advice

"Pricing is reasonable."
"It is expensive, but looking at the capabilities that it brings, it is reasonable. There are no additional costs to the licensing costs. If you increase the number of licenses, support is included."
"Falcon Complete could be a bit cheaper."
"CrowdStrike Falcon Complete is expensive."
"Its licenses are expensive for small-scale companies."
"The pricing is a little bit expensive for our region."
"Its price is very high. CrowdStrike Falcon Complete is 50% more expensive than Cisco AMP for Endpoints."
"While CrowdStrike Falcon Complete is expensive, it offers great features and functionality."
"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."
"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."
"I rate the tool's pricing a six out of ten."
"The solution is cost-effective."
"Trend Micro's solutions are considerably more expensive than competitors."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
Computer Software Company
21%
Government
8%
Comms Service Provider
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
The tool's customer service team’s inability to respond to our company’s queries is an area where improvements are needed.
What do you like most about Trend Micro Managed XDR?
The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard.
What is your experience regarding pricing and costs for Trend Micro Managed XDR?
Trend Micro's solutions are considerably more expensive, about three times higher than those of Symantec and Trustified.
What needs improvement with Trend Micro Managed XDR?
From a purely technological standpoint, Trend Micro is doing very well. They're recognized as a market leader according to Gartner ratings, and here in Oman, they hold a dominant market share of 80...
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Unigel, DHR Health
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. Trend Micro Managed XDR and other solutions. Updated: December 2024.
831,020 professionals have used our research since 2012.