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Blackpoint Cyber MDR vs Trend Micro Managed XDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackpoint Cyber MDR
Ranking in Managed Detection and Response (MDR)
13th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Trend Micro Managed XDR
Ranking in Managed Detection and Response (MDR)
16th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Managed Detection and Response (MDR) category, the mindshare of Blackpoint Cyber MDR is 4.6%, down from 5.6% compared to the previous year. The mindshare of Trend Micro Managed XDR is 1.3%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Gary Herbstman - PeerSpot reviewer
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real. This feature ensures that I am notified only…
Akshay Srivastava - PeerSpot reviewer
Good for endpoint detection and response, network detection, email security, and mobile threat detection
From a purely technological standpoint, Trend Micro is doing very well. They're recognized as a market leader according to Gartner ratings, and here in Oman, they hold a dominant market share of 80-85%. However, there's feedback about two areas for improvement: support mechanisms and pricing. For a market leader with high Gartner ratings, their pricing seems very expensive compared to similar products from Symantec and Trusted Security Solutions. This can push some customers towards those options. As a result, Trend Micro XDR is primarily adopted by large companies with significant budgets and a deep understanding of the technology. They can implement Trend Micro across their entire infrastructure, from endpoints to servers to mainframes, achieving comprehensive security. This makes Trend Micro XDR, especially attractive to oil and gas vertical industries like BFSI (banking, financial services), where financial security is paramount. However, for SMEs (small and medium-sized enterprises) or newer companies with budget constraints, the product can be quite costly. That's my overall feedback.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"The solution is all encompassing and can incorporate email monitoring."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"On a scale from one to ten, I would rate the overall solution as a ten."
"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."
"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."
"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."
"The response time to any issues is very quick, providing a high level of client satisfaction."
"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."
"The features are such that MDR is a part of XDR, which includes different products."
"I appreciate the detection and response methodology used against virus and ransomware attacks."
 

Cons

"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The interface could be more intuitive."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"Some texts seem to report items as normal too quickly."
"The feature we keep asking for is a vulnerability scan."
"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."
"The main drawback is the lack of local language support in Oman."
"On the financial side, it is quite expensive."
"On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost."
"There is a need for greater integration of non-Microsoft devices."
"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."
"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."
 

Pricing and Cost Advice

"The pricing is reasonable."
"The pricing is in line with other products."
"The solution is cost-effective."
"Trend Micro's solutions are considerably more expensive than competitors."
"I rate the tool's pricing a six out of ten."
"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."
"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
8%
Construction Company
6%
Healthcare Company
6%
Computer Software Company
22%
Government
9%
Comms Service Provider
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Blackpoint Cyber MDR?
The solution is all encompassing and can incorporate email monitoring.
What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement.
What do you like most about Trend Micro Managed XDR?
The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard.
What is your experience regarding pricing and costs for Trend Micro Managed XDR?
Trend Micro's solutions are considerably more expensive, about three times higher than those of Symantec and Trustified.
What needs improvement with Trend Micro Managed XDR?
From a purely technological standpoint, Trend Micro is doing very well. They're recognized as a market leader according to Gartner ratings, and here in Oman, they hold a dominant market share of 80...
 

Also Known As

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
No data available
 

Overview

 

Sample Customers

CoreRecon, Peerless Tech Solutions, Lorien Health
Unigel, DHR Health
Find out what your peers are saying about Blackpoint Cyber MDR vs. Trend Micro Managed XDR and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.