Blackpoint Cyber MDR vs Trend Micro Managed XDR comparison

Blackpoint Cyber and Trend Micro are both solutions in the Managed Detection and Response (MDR) category. Blackpoint Cyber is ranked #12 with an average rating of 8.7, while Trend Micro is ranked #16 with an average rating of 8.5. Blackpoint Cyber holds a 5.3% mindshare in MDR, compared to Trend Micro’s 1.5% mindshare. Additionally, 100% of Blackpoint Cyber users are willing to recommend the solution, compared to 100% of Trend Micro users who would recommend it.

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Executive SummaryUpdated on Dec 3, 2024

Trend Micro Managed XDR and Blackpoint Cyber MDR are both focused on enhancing cybersecurity through managed detection and response. Blackpoint Cyber MDR offers superior features enhancing its overall value proposition.

Features: Trend Micro Managed XDR provides advanced threat detection, integration across multiple environments, and robust analytical tools. Blackpoint Cyber MDR features real-time threat monitoring, a proactive threat-hunting approach, and in-depth network monitoring capabilities.

Ease of Deployment and Customer Service: Trend Micro Managed XDR is known for smooth deployment and comprehensive support, reducing downtime with efficient installation. Blackpoint Cyber MDR has a straightforward deployment process and rapid assistance, focusing on quick setup to minimize disruptions and enhance operational efficiency.

Pricing and ROI: Trend Micro Managed XDR offers attractive pricing models with cost-effective protection solutions. Blackpoint Cyber MDR, while potentially higher in setup costs, delivers exceptional ROI due to its advanced features that maximize system security.

To learn more, read our detailed Blackpoint Cyber MDR vs. Trend Micro Managed XDR Report (Updated: December 2024).

Buyer's Guide

Blackpoint Cyber MDR vs. Trend Micro Managed XDR

December 2024

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Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of December 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of Blackpoint Cyber MDR is 5.3%, up from 5.3% compared to the previous year. The mindshare of Trend Micro Managed XDR is 1.5%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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Matthew Weisler

Sole Proprietor at Core-Infosec

Effectively monitors activity coming into endpoints without snapping off

The solution is all encompassing and can incorporate email monitoring. The solution does local network discovery by monitoring activity coming into endpoints rather than snapping off like other products. For example, a prior client took her corporate laptop home and her son's Xbox was hacked. It was trying to compromise her workstation as well but the solution spotted it and prevented malicious activity.

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Akshay Srivastava

Lead Sales Manager & Unit Head - ICT at Khimji Ramdas

Good for endpoint detection and response, network detection, email security, and mobile threat detection

From a purely technological standpoint, Trend Micro is doing very well. They're recognized as a market leader according to Gartner ratings, and here in Oman, they hold a dominant market share of 80-85%. However, there's feedback about two areas for improvement: support mechanisms and pricing. For a market leader with high Gartner ratings, their pricing seems very expensive compared to similar products from Symantec and Trusted Security Solutions. This can push some customers towards those options. As a result, Trend Micro XDR is primarily adopted by large companies with significant budgets and a deep understanding of the technology. They can implement Trend Micro across their entire infrastructure, from endpoints to servers to mainframes, achieving comprehensive security. This makes Trend Micro XDR, especially attractive to oil and gas vertical industries like BFSI (banking, financial services), where financial security is paramount. However, for SMEs (small and medium-sized enterprises) or newer companies with budget constraints, the product can be quite costly. That's my overall feedback.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."

"The case interface is Binary Defense MDR's most valuable feature."

"The most valuable feature is reviewing tickets and the notes added by technicians."

"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."

"In the six months we have been with Binary Defense on this, they run with the ball. They take care of our problems. When we get a ticket, they do not just give us a report."

"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."

More Binary Defense MDR pros

"The solution is all encompassing and can incorporate email monitoring."

"The solution also watches over Microsoft 365 and keeps a copy of logs."

"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."

"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."

"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."

"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."

"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."

"I appreciate the detection and response methodology used against virus and ransomware attacks."

Cons

"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."

"We found a couple of bugs in the user interface."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"I would like to get more reports from Binary Defense about what they're blocking."

"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."

More Binary Defense MDR cons

"The feature we keep asking for is a vulnerability scan."

"Some texts seem to report items as normal too quickly."

"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."

"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."

"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."

"The main drawback is the lack of local language support in Oman."

"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."

"There is a need for greater integration of non-Microsoft devices."

Pricing and Cost Advice

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"It has been good. We have saved money, and we have a better product."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

More Binary Defense MDR pricing and cost advice

"The pricing is in line with other products."

"The pricing is reasonable."

"Trend Micro's solutions are considerably more expensive than competitors."

"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."

"I rate the tool's pricing a six out of ten."

"The solution is cost-effective."

"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."

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824,067 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

19%

Manufacturing Company

Retailer

Healthcare Company

Computer Software Company

21%

Government

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise f...

See all answers

What needs improvement with Binary Defense MDR?

We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half o...

See all answers

What do you like most about Blackpoint Cyber MDR?

The solution is all encompassing and can incorporate email monitoring.

See all answers

What is your experience regarding pricing and costs for Blackpoint Cyber MDR?

The pricing is in line with other products. On average, it costs $8 to $10 per endpoint but there are volume discount...

See all answers

What needs improvement with Blackpoint Cyber MDR?

The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful. Not too...

See all answers

What do you like most about Trend Micro Managed XDR?

The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the us...

See all answers

What is your experience regarding pricing and costs for Trend Micro Managed XDR?

Trend Micro's solutions are considerably more expensive, about three times higher than those of Symantec and Trustified.

See all answers

What needs improvement with Trend Micro Managed XDR?

From a purely technological standpoint, Trend Micro is doing very well. They're recognized as a market leader accordi...

See all answers

Comparisons

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Compared 25% of the time

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Compared 21% of the time

Darktrace vs Binary Defense MDR

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Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 18% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 16% of the time

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CrowdStrike Falcon Complete MDR vs Blackpoint Cyber MDR

Compared 30% of the time

Huntress Managed EDR vs Blackpoint Cyber MDR

Compared 29% of the time

SentinelOne Vigilance vs Blackpoint Cyber MDR

Compared 17% of the time

Sophos MDR vs Blackpoint Cyber MDR

Compared 7% of the time

Microsoft Defender Experts for Hunting vs Blackpoint Cyber MDR

Compared 4% of the time

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Sophos MDR vs Trend Micro Managed XDR

Compared 34% of the time

Arctic Wolf Managed Detection and Response vs Trend Micro Managed XDR

Compared 22% of the time

Secureworks Taegis Managed XDR / MDR vs Trend Micro Managed XDR

Compared 20% of the time

Huntress Managed EDR vs Trend Micro Managed XDR

Compared 16% of the time

CrowdStrike Falcon Complete MDR vs Trend Micro Managed XDR

Compared 7% of the time

More Trend Micro Managed XDR Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

December 2024

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Buyer's Guide

Managed Detection and Response (MDR)

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Download Blackpoint Cyber MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

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Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response

No data available

Learn More

Binary Defense

Blackpoint Cyber

Trend Micro

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

As cyber attackers become more advanced, an increasing amount of organizations are looking to their Managed Service Providers to provide state-of-the-art network security; however, many MSPs lack the personnel or expertise to offer such a service.

THE SOLUTION:
Partnering with a dedicated, around-the-clock team focused on catching breaches and rapidly responding to contain them. Our Managed Detection and Response (MDR) team is made up of former US Intelligence cyber experts with real-world experience and their only mission is to monitor your and your clients' networks and detain threats before it's too late.

Not only do we have the best minds in the industry; we also have the best tools. Our MDR team will leverage our patented security operations and incident response platform SNAP-Defense - combining network visualization, insider threat monitoring, anti-malware, traffic analysis, and endpoint security in one rapidly deployed service.

Trend Micro XDR applies the most effective AI and expert analytics to the activity data collected from its native sensors in the environment to produce fewer, higher-fidelity alerts. Global threat intelligence from the Trend Micro Smart Protection Network™ combined with expert detection rules continually updated from our threat experts maximize the power of AI and analytical models in unparalleled ways.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

CoreRecon, Peerless Tech Solutions, Lorien Health

Unigel, DHR Health

Buyer's Guide

Blackpoint Cyber MDR vs. Trend Micro Managed XDR

December 2024

Free Report: Blackpoint Cyber MDR vs. Trend Micro Managed XDR

Find out what your peers are saying about Blackpoint Cyber MDR vs. Trend Micro Managed XDR and other solutions. Updated: December 2024.

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We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.