Huntress Managed EDR vs Trend Micro Managed XDR comparison

Huntress and Trend Micro are both solutions in the Managed Detection and Response (MDR) category. Huntress is ranked #2 with an average rating of 9.5, while Trend Micro is ranked #16 with an average rating of 8.5. Huntress holds a 10.4% mindshare in MDR, compared to Trend Micro’s 1.3% mindshare. Additionally, 100% of Huntress users are willing to recommend the solution, compared to 100% of Trend Micro users who would recommend it.

Huntress Managed EDR

Read 31 Huntress Managed EDR reviews

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3,720 Comparison Views

100% willing to recommend

Trend Micro Managed XDR

Read 6 Trend Micro Managed XDR reviews

1,803 Views
723 Comparison Views

100% willing to recommend

Huntress Managed EDR

Trend Micro Managed XDR

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Executive SummaryUpdated on Nov 28, 2024

Trend Micro Managed XDR and Huntress Managed EDR compete in cybersecurity products. Trend Micro holds an advantage in feature richness and comprehensive security coverage, ideal for larger enterprises, while Huntress excels in simplicity and cost-effectiveness, catering to budget-conscious organizations.

Features: Trend Micro Managed XDR provides multifaceted threat detection across various environments, comprehensive analytics and automation tools, and a rich suite of security features for extensive coverage. Huntress Managed EDR is notable for its persistent threat detection at endpoint levels, its user-friendly interface, and its integration with existing systems which supports M365 and Datto RMM efficiently.

Room for Improvement: Trend Micro could enhance user-friendliness and reduce the complexity of its integration process. Its cost structure might be challenging for smaller businesses. Huntress may benefit from expanding its feature set and offering more customizable threat analytics. Additionally, it could strengthen its appeal to larger enterprises by developing its scalability.

Ease of Deployment and Customer Service: Trend Micro offers various deployment options suited for complex environments, accompanied by responsive support for enterprise challenges. Huntress is praised for its straightforward and rapid deployment, emphasizing simplicity and offering clear customer support, making it a preferred choice for quick implementation.

Pricing and ROI: Trend Micro Managed XDR involves a higher setup cost but promises a robust ROI for organizations in need of advanced security capabilities. Huntress Managed EDR stands out with a competitive pricing model, providing a substantial ROI for businesses requiring effective security at a lower cost, making it highly attractive for SMEs.

To learn more, read our detailed Huntress Managed EDR vs. Trend Micro Managed XDR Report (Updated: January 2025).

Buyer's Guide

Huntress Managed EDR vs. Trend Micro Managed XDR

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Huntress Managed EDR

Ranking in Managed Detection and Response (MDR)

2nd

Average Rating

9.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Endpoint Detection and Response (EDR) (7th)

Trend Micro Managed XDR

Ranking in Managed Detection and Response (MDR)

16th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Managed Detection and Response (MDR) category, the mindshare of Huntress Managed EDR is 10.4%, up from 7.5% compared to the previous year. The mindshare of Trend Micro Managed XDR is 1.3%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Anto Baharian

Owner at Antra Tech

Never misses anything and has an attractive price point and a simple interface

One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.

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Akshay Srivastava

Lead Sales Manager & Unit Head - ICT at Khimji Ramdas

Good for endpoint detection and response, network detection, email security, and mobile threat detection

From a purely technological standpoint, Trend Micro is doing very well. They're recognized as a market leader according to Gartner ratings, and here in Oman, they hold a dominant market share of 80-85%. However, there's feedback about two areas for improvement: support mechanisms and pricing. For a market leader with high Gartner ratings, their pricing seems very expensive compared to similar products from Symantec and Trusted Security Solutions. This can push some customers towards those options. As a result, Trend Micro XDR is primarily adopted by large companies with significant budgets and a deep understanding of the technology. They can implement Trend Micro across their entire infrastructure, from endpoints to servers to mainframes, achieving comprehensive security. This makes Trend Micro XDR, especially attractive to oil and gas vertical industries like BFSI (banking, financial services), where financial security is paramount. However, for SMEs (small and medium-sized enterprises) or newer companies with budget constraints, the product can be quite costly. That's my overall feedback.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."

"Huntress is extremely well-written software. I used to be a developer, and I see how they've written it. It's excellent. I've never had an issue with it crashing a machine. It's small, tight code."

"Huntress helps us replace traditional antivirus solutions with an EDR. I like how easy it is to use and deploy. Support is good- they've responded quickly when I've had issues. I like it a lot so far. It reports valuable information and filters out things I don't need to know."

"The features of Huntress that I found helpful are the one-click remediation piece and the ability for me to reach out to their customer service reps and get this under control when there is a threat."

"It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry."

"Users usually note improvements in a matter of days. In others, it is immediately. It varies according to the environment."

"The most valuable aspect of Huntress is its 24/7 SOC service."

"It is clear, simple, and easy to use. There are things that I can automate in terms of escalation, but if I want to go into the settings and play with it, I can. They provide detailed remediation steps, explaining why an issue is a problem and what steps to take."

More Huntress Managed EDR pros

"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."

"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."

"I appreciate the detection and response methodology used against virus and ransomware attacks."

"The features are such that MDR is a part of XDR, which includes different products."

"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."

"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."

"The response time to any issues is very quick, providing a high level of client satisfaction."

Cons

"The reporting could be improved by providing a more simplified report that can be easily understood by clients."

"We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports."

"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product. A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial."

"Ultimately, the clarity of their alerts is paramount for effective threat communication and could benefit from clearer remediation steps."

"In the next release, I'd like to see more intuitive dashboards."

"One issue is the managed antivirus. Huntress takes control of the antivirus built into Windows Defender, but it doesn't if, for some reason, Defender isn't working properly and doesn't attempt to fix it. We have to fix it with some scripts so that Defender reports correctly to Huntress. It would be nice if they took that action on our behalf. If they saw a problem with Defender, they should roll out a fix."

"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."

"I had been requesting Huntress support for macOS for a while, and they recently rolled it out, making it generally available within two months. Having a regular support line would be good."

More Huntress Managed EDR cons

"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."

"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."

"The main drawback is the lack of local language support in Oman."

"There is a need for greater integration of non-Microsoft devices."

"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."

"On the financial side, it is quite expensive."

"On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost."

Pricing and Cost Advice

"I believe Huntress offers competitive pricing overall."

"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."

"Huntress Managed EDR offers a fair pricing model."

"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."

"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."

"Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions."

"The Huntress pricing is an excellent value for what the product provides."

"The tool’s price is very good. You just need to pay for the standard license. However, you need to pay the additional cost for Microsoft Defender."

More Huntress Managed EDR pricing and cost advice

"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."

"I rate the tool's pricing a six out of ten."

"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."

"Trend Micro's solutions are considerably more expensive than competitors."

"The solution is cost-effective."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

10%

Insurance Company

Retailer

Computer Software Company

22%

Government

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Huntress?

It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.

See all answers

What needs improvement with Huntress?

There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product. A more transparent way for the supp...

See all answers

What is your primary use case for Huntress?

We use it for our clients and ourselves. Huntress is a pretty comprehensive platform. Recently, they acquired the security awareness training platform, which helps us to fulfill our clients' needs ...

See all answers

What do you like most about Trend Micro Managed XDR?

The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard.

See all answers

What is your experience regarding pricing and costs for Trend Micro Managed XDR?

Trend Micro's solutions are considerably more expensive, about three times higher than those of Symantec and Trustified.

See all answers

What needs improvement with Trend Micro Managed XDR?

See all answers

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Product Reports

Buyer's Guide

Huntress Managed EDR

February 2025

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Buyer's Guide

Managed Detection and Response (MDR)

February 2025

Download Trend Micro Managed XDR product report

Overview

Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.

Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.

What are the key features of Huntress Managed EDR?

24/7 SOC with expert threat hunting: Continuous monitoring and threat hunting by dedicated security teams.
Proactive alerts: Automated notifications for detected threats ensuring timely responses.
Automatic remediation: Swift action taken to mitigate threats without user intervention.
Easy deployment: Seamless integration with existing security infrastructures like Microsoft Defender.
Intuitive interface: User-friendly design facilitating efficient threat management and monitoring.
Foothold detection and IP scanning: Identification of persistent threats and suspicious network activities.

What benefits should be evaluated in reviews?

Seamless integration: Minimizes need for multiple security tools by interfacing well with current products.
Quick threat response: Rapid isolation and resolution of issues enhancing security posture.
Peace of mind: Reliable threat management with expert supervision ensuring continuous protection.

Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.

Huntress

Trend Micro XDR applies the most effective AI and expert analytics to the activity data collected from its native sensors in the environment to produce fewer, higher-fidelity alerts. Global threat intelligence from the Trend Micro Smart Protection Network™ combined with expert detection rules continually updated from our threat experts maximize the power of AI and analytical models in unparalleled ways.

Trend Micro

Sample Customers

Information Not Available

Unigel, DHR Health

Buyer's Guide

Huntress Managed EDR vs. Trend Micro Managed XDR

January 2025

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