Huntress Managed EDR vs Trend Micro Managed XDR comparison

Huntress and Trend Micro are both solutions in the Managed Detection and Response (MDR) category. Huntress is ranked #2 with an average rating of 9.5, while Trend Micro is ranked #16 with an average rating of 8.5. Huntress holds a 10.5% mindshare in MDR, compared to Trend Micro’s 1.3% mindshare. Additionally, 100% of Huntress users are willing to recommend the solution, compared to 100% of Trend Micro users who would recommend it.

Huntress Managed EDR

Read 31 Huntress Managed EDR reviews

5,069 Views
3,708 Comparison Views

100% willing to recommend

Trend Micro Managed XDR

Read 6 Trend Micro Managed XDR reviews

1,780 Views
701 Comparison Views

100% willing to recommend

Huntress Managed EDR

Trend Micro Managed XDR

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Executive SummaryUpdated on Mar 9, 2025

Trend Micro Managed XDR and Huntress Managed EDR compete in advanced threat detection and response capabilities, with Trend Micro providing extensive features and Huntress being favored for ease of deployment and cost-effectiveness.

Features: Trend Micro Managed XDR offers a comprehensive threat detection matrix, seamless integration with various security tools, and multilayered defenses. It also excels in incident response and adapting to cybersecurity strategies. Huntress Managed EDR is notable for its threat hunting expertise, automatic remediation capabilities, and user-friendly interface, making it ideal for organizations without dedicated IT staff. Features like 24/7 SOC service and foothold detection further enhance its reliability.

Room for Improvement: Trend Micro requires improvement in reducing complexity in setup and enhancing user-friendliness in reporting and analysis tools. Its higher pricing may deter cost-sensitive customers. Huntress could benefit from adding more enterprise-level functionalities, a broader range of integrations, and more in-depth customization options for advanced users.

Ease of Deployment and Customer Service: Huntress is known for its seamless deployment and minimal requirement for technical expertise, supported by excellent customer service. In contrast, deploying Trend Micro can be more complex, requiring detailed setup and technical assistance, though its expert support team is highly rated for its guidance in overcoming setup challenges.

Pricing and ROI: Huntress offers budget-friendly pricing models with substantial ROI through its lightweight setup, making it appealing for small to medium businesses. Trend Micro, although premium in cost, justifies its pricing with a wide range of advanced features that deliver significant ROI, suited for clients who prioritize a holistic feature set over initial cost savings.

To learn more, read our detailed Huntress Managed EDR vs. Trend Micro Managed XDR Report (Updated: March 2025).

Buyer's Guide

Huntress Managed EDR vs. Trend Micro Managed XDR

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Huntress Managed EDR

Ranking in Managed Detection and Response (MDR)

2nd

Average Rating

9.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Endpoint Detection and Response (EDR) (7th)

Trend Micro Managed XDR

Ranking in Managed Detection and Response (MDR)

16th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the Managed Detection and Response (MDR) category, the mindshare of Huntress Managed EDR is 10.5%, up from 7.8% compared to the previous year. The mindshare of Trend Micro Managed XDR is 1.3%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Anto Baharian

Owner at Antra Tech

Never misses anything and has an attractive price point and a simple interface

One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.

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Nadeem Syed

CEO at Haniya Technologies

Quick response times enhance client satisfaction while managing multiple security features

On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost. They need to improve their mobile device security solutions compared to competitors like Symantec or Kaspersky. They lack mobile device management features, despite offering security.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten."

"The most valuable aspect of Huntress is its ability to isolate legacy systems from the network, preventing the spread of threats."

"I rate Huntress Managed EDR a ten out of ten."

"I would absolutely recommend Huntress to other users. If you are considering it, go for it."

"It is clear, simple, and easy to use. There are things that I can automate in terms of escalation, but if I want to go into the settings and play with it, I can. They provide detailed remediation steps, explaining why an issue is a problem and what steps to take."

"I immediately recognized the benefits of Huntress Managed EDR."

"The most valuable aspect of Huntress Managed EDR is its personalized approach."

"The features of Huntress that I found helpful are the one-click remediation piece and the ability for me to reach out to their customer service reps and get this under control when there is a threat."

More Huntress Managed EDR pros

"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."

"The features are such that MDR is a part of XDR, which includes different products."

"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."

"The response time to any issues is very quick, providing a high level of client satisfaction."

"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."

"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."

"I appreciate the detection and response methodology used against virus and ransomware attacks."

Cons

"We are still getting many false positives."

"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."

"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."

"The reporting could be improved by providing a more simplified report that can be easily understood by clients. A way to present the data to the client so they understand its importance would be beneficial."

"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product."

"Huntress has a cyber education platform, but it lacks all the languages we need."

"One area for improvement in Huntress would be to allow for PSA integration from a specific IP address or hostname for better security measures."

"Ultimately, the clarity of their alerts is paramount for effective threat communication and could benefit from clearer remediation steps."

More Huntress Managed EDR cons

"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."

"On the financial side, it is quite expensive."

"The main drawback is the lack of local language support in Oman."

"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."

"On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost."

"There is a need for greater integration of non-Microsoft devices."

"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."

Pricing and Cost Advice

"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."

"Huntress Managed EDR offers a fair pricing model."

"The solution's pricing is fair."

"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."

"The cost-effectiveness of Huntress is much better compared to BlackPoint. Although Huntress does not offer all the finer details that BlackPoint does, it remains much more competitive in pricing."

"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."

"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."

"The pricing model for Huntress is similar to competitors and is charged per endpoint."

More Huntress Managed EDR pricing and cost advice

"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."

"The solution is cost-effective."

"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."

"Trend Micro's solutions are considerably more expensive than competitors."

"I rate the tool's pricing a six out of ten."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Manufacturing Company

Insurance Company

Retailer

Computer Software Company

21%

Manufacturing Company

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Huntress?

It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.

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What needs improvement with Huntress?

There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product. A more transparent way for the supp...

See all answers

What is your primary use case for Huntress?

We use it for our clients and ourselves. Huntress is a pretty comprehensive platform. Recently, they acquired the security awareness training platform, which helps us to fulfill our clients' needs ...

See all answers

What do you like most about Trend Micro Managed XDR?

The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard.

See all answers

What is your experience regarding pricing and costs for Trend Micro Managed XDR?

They have a range of pricing based on the number of licenses. More licenses mean lower prices, while fewer licenses mean higher prices. For example, Vision One endpoint security starts at about $12...

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What needs improvement with Trend Micro Managed XDR?

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Product Reports

Buyer's Guide

Huntress Managed EDR

March 2025

Download Huntress Managed EDR product report

Buyer's Guide

Managed Detection and Response (MDR)

March 2025

Download Trend Micro Managed XDR product report

Overview

Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.

Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.

What are the key features of Huntress Managed EDR?

24/7 SOC with expert threat hunting: Continuous monitoring and threat hunting by dedicated security teams.
Proactive alerts: Automated notifications for detected threats ensuring timely responses.
Automatic remediation: Swift action taken to mitigate threats without user intervention.
Easy deployment: Seamless integration with existing security infrastructures like Microsoft Defender.
Intuitive interface: User-friendly design facilitating efficient threat management and monitoring.
Foothold detection and IP scanning: Identification of persistent threats and suspicious network activities.

What benefits should be evaluated in reviews?

Seamless integration: Minimizes need for multiple security tools by interfacing well with current products.
Quick threat response: Rapid isolation and resolution of issues enhancing security posture.
Peace of mind: Reliable threat management with expert supervision ensuring continuous protection.

Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.

Huntress

Trend Micro XDR applies the most effective AI and expert analytics to the activity data collected from its native sensors in the environment to produce fewer, higher-fidelity alerts. Global threat intelligence from the Trend Micro Smart Protection Network™ combined with expert detection rules continually updated from our threat experts maximize the power of AI and analytical models in unparalleled ways.

Trend Micro

Sample Customers

Information Not Available

Unigel, DHR Health

Buyer's Guide

Huntress Managed EDR vs. Trend Micro Managed XDR

March 2025

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