CrowdStrike Falcon and Huntress Managed EDR are competing in the endpoint detection and response (EDR) market. CrowdStrike appears to have the upper hand due to its comprehensive features and scalability, though Huntress is favored for its SOC services and threat hunting.
Features: CrowdStrike Falcon offers comprehensive endpoint visibility, AI-enabled EDR capabilities, and excellent real-time response features, enabling connection to hosts for remote threat investigations. Huntress Managed EDR, while less feature-rich, excels with its SOC services, threat hunting, and 24/7 threat isolation capabilities, providing security for organizations with limited security staff.
Room for Improvement: CrowdStrike Falcon could better integrate with existing security infrastructures and improve reporting capabilities, while also enhancing user interface navigation and legacy system support. Huntress Managed EDR could benefit from improved dashboard features, deeper integration with other security solutions, and further development as a standalone XDR product without reliance on other antivirus solutions.
Ease of Deployment and Customer Service: CrowdStrike Falcon supports various deployment models, including cloud and on-premises setups, demonstrating deployment flexibility, though its support has mixed reviews. Huntress Managed EDR focuses on cloud deployments, with efficient customer service and a responsive support team that resolves issues promptly, offering a significant advantage for its users.
Pricing and ROI: CrowdStrike Falcon is positioned as a premium product with a higher pricing model reflecting its extensive features. While it is costly, it offers a strong ROI by enhancing security and reducing downtime for large enterprises. Huntress Managed EDR offers strong value for money with a straightforward, affordable pricing model, making it advantageous for small to medium-sized businesses seeking comprehensive security services.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Our team on the security side has contacted Huntress support, and they have been pleased.
It has adequate coverage and is easy to deploy.
When it comes to scalability, it is entirely based on premium models according to demand.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The machine learning behavior for anomaly detection is a valuable feature.
Real-time response (RTR) is a feature of EDR.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
CrowdStrike Falcon provides endpoint protection and threat intelligence using a cloud-based platform for real-time detection and response. Its minimal impact on system performance and ease of deployment are key benefits along with advanced logging and reporting for compliance and forensic analysis.
CrowdStrike Falcon is known for its efficacy in identifying malware, ransomware, and sophisticated cyber threats. The platform's cloud-native architecture and advanced AI capabilities ensure comprehensive endpoint visibility and rapid response times. Users appreciate the lightweight agent and seamless deployment process, along with detailed reporting features. Integration with security tools and efficient customer support are essential features, although some users highlight high pricing, occasional detection delays, and challenges with integration. Frequent alerts and the mobile app's performance are areas for improvement.
What are the key features of CrowdStrike Falcon?
What are the benefits or ROI of CrowdStrike Falcon?
In industries like finance, healthcare, and retail, CrowdStrike Falcon is often used for critical security due to its robust threat detection capabilities. Financial firms value its rapid response and detailed reporting for compliance, while healthcare providers appreciate the minimal system performance impact. Retailers benefit from its comprehensive endpoint visibility and integration with other security tools.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
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