Microsoft Defender XDR and Huntress Managed EDR are significant players in the cybersecurity solutions market, with each product offering unique strengths. Microsoft Defender XDR has a competitive edge in environments that leverage Microsoft 365 due to its seamless integration and comprehensive threat protection.
Features: Microsoft Defender XDR offers extensive threat protection, effective email scanning, and exceptional integration with Microsoft 365, enhancing security management. Huntress Managed EDR excels in 24/7 SOC services and threat hunting, efficiently identifying overlooked threats and supporting environments with limited IT resources.
Room for Improvement: Microsoft Defender XDR could better its Zero Trust implementation, streamline licensing, and enhance dashboard details for more real-time updates. Huntress Managed EDR needs improved integration with other AV solutions, standalone capability expansion, and more advanced UI and API functionalities.
Ease of Deployment and Customer Service: Microsoft Defender XDR is easily deployed across various cloud environments, though its customer support can be inconsistent. Huntress Managed EDR provides simple cloud adaptability and is well-regarded for its customer support, offering a quick response to issues.
Pricing and ROI: Microsoft Defender XDR presents a complex, expensive licensing structure least favorable for global deployments yet cost-effective for Microsoft-integrated organizations. Huntress Managed EDR offers competitive pricing, straightforward licensing, and a strong ROI for small and medium-sized businesses.
Ever since we turned on the M5 feature set back in June, we have seen a reduced number of potentially malicious clicks and faster alerting when incidents occur.
Our team on the security side has contacted Huntress support, and they have been pleased.
You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain.
It's critical to escalate SEV B issues immediately to a domestic engineer.
The technical support from Microsoft Defender XDR has been disappointingly slow.
I know other techs with thousands deployed, so scalability isn't an issue.
Microsoft Defender XDR shows tremendous scalability, much more so than on-premises solutions.
It is suitable for enterprise-level deployment but has room for improvement.
We have not experienced any issues with lagging, crashing, or downtime.
Their customer service was fast to respond.
The services within our ecosystem have been reliable, meeting their SLAs.
The service has remained consistently online, with any issues isolated to specific components, suggesting a well-designed and modular architecture.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
Improvements are needed in automated response capabilities.
The licensing process needs improvement and clarification.
Microsoft could improve on threat hunting and build more on threat detection and handling.
Huntress has a favourable pricing structure
They are willing to work with you even if you are a small business, and they have fair pricing that reflects the service quality.
Microsoft purposefully obfuscates this through marketing ploys to hide costs.
I would rate the pricing as eight out of ten, indicating it is a reasonable cost for the product.
Licensing is somewhat confusing, particularly when presenting our pitch decks to stakeholders and leveraging key features in premium SKUs, but we managed with some assistance from Microsoft.
They do not just say, 'Here is a problem.' They tell you where the problem exists, why it is a problem, and what are all the steps to fix it.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
The automated remediation feature also provides significant value.
With Microsoft threat intelligence information, it detects various types of threats, including insider attacks, malicious content, and data exfiltration.
The email protection feature is the most valuable because our risks primarily lie there, and it seems to be the most popular target.
Vulnerability assessment and just-in-time access are some valuable features of Defender for server plans.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
Microsoft Defender XDR is a comprehensive security solution designed to protect against threats in the Microsoft 365 environment.
It offers robust security measures, comprehensive threat detection capabilities, and an efficient incident response system. With seamless integration with other Microsoft products and a user-friendly interface, it simplifies security management tasks.
Users have found it effective in detecting and preventing various types of attacks, such as phishing attempts, malware infections, and data breaches.
Watch the Microsoft demo video here: Microsoft Defender XDR demo video.
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