Microsoft Defender XDR and Huntress Managed EDR compete in the endpoint protection and threat management market. While both provide robust features, Microsoft Defender XDR holds an advantage in integration within Microsoft ecosystems, whereas Huntress excels in proactive threat detection and responsiveness.
Features: Microsoft Defender XDR offers comprehensive threat management with seamless integration into Microsoft's cloud ecosystem. Its stability and single-interface management are highly valued, allowing users to manage multiple aspects of security efficiently. Huntress Managed EDR is renowned for its effective 24/7 SOC services, offering supplementary security measures that ensure thorough threat detection and initiate proactive remediation.
Room for Improvement: Microsoft Defender XDR can enhance its documentation and dashboards, particularly in non-Microsoft product integration. Complex licensing processes and limitations in dashboard personalization are noted. Huntress Managed EDR could expand its standalone capabilities to evolve into a more comprehensive XDR solution. Areas needing improvement include tool integration and the breadth of its reporting system.
Ease of Deployment and Customer Service: Microsoft Defender XDR suits businesses within the Microsoft cloud ecosystem, with flexible deployment options spanning cloud and on-premises settings. Nonetheless, users report inconsistency in support service speed. Huntress Managed EDR offers straightforward deployment in hybrid and cloud setups. It gains recognition for its efficient 24-hour support, which ensures swift resolutions.
Pricing and ROI: Microsoft Defender XDR is viewed as expensive, with a complex licensing system often complicating cost management, although considered reasonable for those heavily invested in Microsoft products. Regional pricing inconsistencies and licensing tiers can cause confusion. Huntress Managed EDR features competitive pricing, offering cost-effective solutions for small to medium enterprises, with good ROI observed when compared to traditional antivirus alternatives.
Ever since we turned on the M5 feature set back in June, we have seen a reduced number of potentially malicious clicks and faster alerting when incidents occur.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Our team on the security side has contacted Huntress support, and they have been pleased.
You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain.
It's critical to escalate SEV B issues immediately to a domestic engineer.
The technical support from Microsoft Defender XDR has been disappointingly slow.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
Microsoft Defender XDR shows tremendous scalability, much more so than on-premises solutions.
It is suitable for enterprise-level deployment but has room for improvement.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
The service has remained consistently online, with any issues isolated to specific components, suggesting a well-designed and modular architecture.
The services within our ecosystem have been reliable, meeting their SLAs.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
The licensing process needs improvement and clarification.
Improvements are needed in automated response capabilities.
Some inconsistencies exist between blades, which could be improved for a more seamless user and UI experience.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
I would rate the pricing as eight out of ten, indicating it is a reasonable cost for the product.
Microsoft purposefully obfuscates this through marketing ploys to hide costs.
There are no issues with pricing, but sometimes, the clarity in licensing is a concern.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
With Microsoft threat intelligence information, it detects various types of threats, including insider attacks, malicious content, and data exfiltration.
This allows us to secure our systems in advance and proactively improve security, rather than waiting for incidents to occur.
It's because endpoint management is my primary focus, and this feature integrates well with my other skills.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
Microsoft Defender XDR is a comprehensive security solution designed to protect against threats in the Microsoft 365 environment.
It offers robust security measures, comprehensive threat detection capabilities, and an efficient incident response system. With seamless integration with other Microsoft products and a user-friendly interface, it simplifies security management tasks.
Users have found it effective in detecting and preventing various types of attacks, such as phishing attempts, malware infections, and data breaches.
Watch the Microsoft demo video here: Microsoft Defender XDR demo video.
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