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Microsoft Defender XDR vs Trend Vision One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.3
Microsoft Defender XDR's customer support is mixed; user satisfaction varies by support package and representative expertise.
Sentiment score
7.4
Trend Vision One's service is praised for quick support but criticized for occasional delays and communication issues, varying by tier.
You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain.
It's critical to escalate SEV B issues immediately to a domestic engineer.
The technical support from Microsoft Defender XDR has been disappointingly slow.
It's not just about high-level support with the chatbot; rather, when an issue occurs, we have the experts on-site and ready to respond swiftly, which is crucial.
The engineers are not readily available.
To improve support, the company should streamline communication and reduce response times.
 

Room For Improvement

Sentiment score
5.0
Microsoft Defender XDR needs faster scans, better AI, UI simplicity, improved integrations, clearer visibility, and enhanced threat intelligence.
Sentiment score
5.2
Trend Vision One needs improved reporting, integration, usability, performance, support, and expanded features for user satisfaction.
The licensing process needs improvement and clarification.
Improvements are needed in automated response capabilities.
Some inconsistencies exist between blades, which could be improved for a more seamless user and UI experience.
The deployment can be complex, and we'd like an easier process, especially when integrating with on-prem and cloud environments.
For XDR threat investigation, there is not enough documentation about how to search for different keywords.
There is increasingly a blending of the traditional OT world, which requires a specific focus, as OT devices often don't use standard Ethernet protocols and similar technologies.
 

Scalability Issues

Sentiment score
7.9
Microsoft Defender XDR is praised for scalability, efficiently managing global endpoints with its cloud-first architecture, despite minor challenges.
Sentiment score
8.0
Trend Vision One is praised for its scalability, seamless integration, cloud flexibility, and ability to handle diverse client requirements.
Microsoft Defender XDR shows tremendous scalability, much more so than on-premises solutions.
It is suitable for enterprise-level deployment but has room for improvement.
We found that it scales easily.
 

Setup Cost

Sentiment score
5.4
Enterprise users find Microsoft Defender XDR pricing reasonable for its features, valuing integration with Microsoft products despite some additional costs.
Sentiment score
6.8
Trend Vision One offers competitive pricing with flexible subscription options, despite perceived complexity from recent credit system changes.
I would rate the pricing as eight out of ten, indicating it is a reasonable cost for the product.
Microsoft purposefully obfuscates this through marketing ploys to hide costs.
There are no issues with pricing, but sometimes, the clarity in licensing is a concern.
Trend Vision One offers a competitive price-to-value ratio.
Trend Vision One is an expensive product.
The pricing is fair and not on the higher side.
 

Stability Issues

Sentiment score
7.7
Microsoft Defender XDR is highly reliable and stable, with occasional issues resolved promptly for a smooth user experience.
Sentiment score
8.2
Trend Vision One is highly rated for stability, with minimal issues and strong performance across various environments.
The service has remained consistently online, with any issues isolated to specific components, suggesting a well-designed and modular architecture.
The services within our ecosystem have been reliable, meeting their SLAs.
The stability is very high.
 

Valuable Features

Sentiment score
8.6
Microsoft Defender XDR integrates across platforms, offering threat detection, management, and automation, valued for ease of use and security.
Sentiment score
8.2
Trend Vision One excels in centralized management, threat detection, integration, and AI-enhanced security, offering comprehensive insights and automation.
With Microsoft threat intelligence information, it detects various types of threats, including insider attacks, malicious content, and data exfiltration.
It's because endpoint management is my primary focus, and this feature integrates well with my other skills.
The Email Explorer feature has proven invaluable, offering a broader perspective than automated alerts and incidents alone.
The most important features of Vision One include visibility, AI integration, attack pattern analysis, predictive analytics, and centralized visibility and management across protection layers.
The most critical feature of Vision One is that it gives us a single console for threat management.
Its ability to identify unmonitored endpoints and perform log inspection, which establishes operational baselines and detects anomalies, proves invaluable for threat identification.
 

Categories and Ranking

Microsoft Defender XDR
Ranking in Endpoint Detection and Response (EDR)
5th
Ranking in Extended Detection and Response (XDR)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
95
Ranking in other categories
Microsoft Security Suite (2nd)
Trend Vision One
Ranking in Endpoint Detection and Response (EDR)
4th
Ranking in Extended Detection and Response (XDR)
6th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
66
Ranking in other categories
Network Detection and Response (NDR) (3rd), Attack Surface Management (ASM) (2nd)
 

Featured Reviews

Gabor Nyerd - PeerSpot reviewer
Includes four services and four products, which can help organizations a lot
We found that sometimes integrations work, but testing them can take some time. Sometimes, configurations take much longer than expected. We have a configuration in place that needs to be synchronized with another server. However, the servers are four hours apart, so this can cause delays. In general, I believe that the time it takes to configure and test a service should be shorter. Sometimes, it can take a couple of hours to test a single configuration setting. Other times, it is only ten or fifteen minutes, which is normal. However, sometimes, even immediate actions can be triggered by configuration changes, and some settings can take up to eight hours to complete. I believe that this time can be improved. Microsoft is making a lot of improvements to its services in a short period of time. This is a good thing, as it means that the services are constantly being updated and improved. However, it can be challenging for customers to keep up with the changes. For example, a customer may read about an update, understand it, and share it with their colleagues and boss. However, it may take days or weeks to test the update and get the necessary approvals. This can be especially challenging for large customers with many users or machines. In some cases, Microsoft may change a service before the customer has had a chance to implement the previous update. This can be frustrating for customers, as it means that they have to constantly learn new things and adjust their workflows. On the one hand, it is important for Microsoft to keep updating and improving its services. This helps to ensure that the services are meeting the customers' needs and that they are staying ahead of the competition. Microsoft should also be mindful of the challenges that these changes can create for customers. One way to address this challenge is to provide customers with more time to implement changes. Microsoft could also provide more information about upcoming changes so that customers can plan ahead. Ultimately, Microsoft needs to strike a balance between keeping its services up-to-date and providing customers with a smooth transition to new features.
Jasneet Singh - PeerSpot reviewer
Makes data meaningful and helps to control an attack early on
Reporting could be a little bit better. They are working on it, and it is getting better. They have different development teams working on this product. Like any bigger organization, they have so many people working and fixing the product, and they have their own development routines and cycles and understanding of the code. It has gotten a lot better, but it has a long way to go. Recently, there were a couple of more reports. What I like is that they listen to the feedback. If we tell them that we need this reporting, they go back and do something about it. It does not get lost in emails or meetings.
report
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
10%
Government
8%
Manufacturing Company
8%
Educational Organization
29%
Computer Software Company
17%
Financial Services Firm
5%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise.
What is your experience regarding pricing and costs for Microsoft 365 Defender?
The pricing is a little high, however, it is on par with other competitive tools in the market.
What needs improvement with Microsoft 365 Defender?
Microsoft could improve on threat hunting and build more on threat detection and handling. The cybersecurity and cloud security posture features are a bit lesser than standard security products.
What do you like most about Trend Micro XDR?
I appreciate the value of real-time activity monitoring.
What needs improvement with Trend Micro XDR?
An area for improvement is integrating more tools with Trend Micro's SIEM. Expanding compatibility to include currently unsupported security tools, such as firewalls, would be beneficial.
 

Also Known As

Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
Trend Micro XDR, Trend Micro XDR for Users, Trend Vision One - XDR for Networks
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Panasonic North America, Decathlon, Fischer Homes, Banijay Benelux, Unigel, DHR Health,
Find out what your peers are saying about Microsoft Defender XDR vs. Trend Vision One and other solutions. Updated: November 2024.
823,795 professionals have used our research since 2012.